All reviews

Rating Breakdown

  • 5
    69% (45 ratings)
  • 4
    12% (8 ratings)
  • 3
    5% (3 ratings)
  • 2
    5% (3 ratings)
  • 1
    8% (5 ratings)

Reviews with Text

  • 100% (64)
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2 / 5 Share

April 25, 2026

The design tool is complete garbage. You create a design, click "finish design," the tool switches to the dashboard, and under "product" it says: "Mockup not created," and everything is deleted. This happens several times in a row. When designing bundles where you're combining a surface and a box, switching between the two parts causes the autosave to jump to "continue" and delete the design. This also happens multiple times in a row. The autosave is annoying, it saves every tiny movement, causing the page to freeze constantly. The system is constantly lagging; it's as slow as a sloth. You get logged out of the system mid-work. Existing designs, when modified, are saved incorrectly somewhere on the server in the background and can't be opened because it throws an error. If you can ever open them again, half the design is gone. Saving each design takes minutes, and you have to pray that it actually survives. It's 2026, who thinks a server somewhere on the other side of the world with 2 GB of RAM is enough to design? We'll see how the product turns out. However, I already hate the design interface.

Using app

6 days

Total reviews

2

Average rating

2.0

Developer Reply

Thank you for taking the time to share this — and we completely understand the frustration. Losing work multiple times in a row, dealing with freezes, and running into errors when trying to reopen designs is genuinely unacceptable, and we're sorry you experienced all of this. We've already reached out to you personally to dig into the specific issues you encountered and make sure your designs are recovered where possible. These are not the standards we hold ourselves to, and your feedback is being taken seriously at the right levels. The autosave behaviour, the bundle-switching bug, the session timeouts, and the performance issues you described are all on our radar as priority items. We know "we're working on it" doesn't undo lost work or wasted time, but we want you to know this isn't being brushed aside. We hope the conversation we've started privately can at least begin to make things right.

5 / 5 Share

April 21, 2026

I launched my products on romanehair.com using Selfnamed, and the process was smooth from start to finish. The platform is easy to use, product quality is excellent, and my customers are very happy. Highly recommend

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2026

Wow what a wonderful experience. Santa worked with me in getting everything set up. Step by step she guided me through it all. She explained everything to me giving me the understanding of how and why. I highly recommend unnamed for your ecommerce solutions. Dave

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2026

I had a great experience with the customer service team at SelfNamed. They were consistently responsive, professional, and genuinely helpful throughout the entire process. What stood out the most was their willingness to go the extra mile—whether it was answering detailed questions, guiding me through the product and ordering process, or ensuring everything was handled smoothly and on time. Communication was clear and efficient, and I always felt well-supported. Overall, the level of service gave me a lot of confidence in working with them, and I’d definitely recommend SelfNamed to anyone looking for a reliable and customer-focused partner.

Store

KERTIH

Using app

3 months

Total reviews

2

Average rating

5.0

1 / 5 Share

April 3, 2026

Purtroppo fanno pubblicità autonomamente, quando un fornitore dovrebbe rimanere più riservato possibile e puntare sulla loro piattaforma ed il loro software, di conseguenza creando una moltitudine di concorrenza, penso sia molto controproduttivo e sleale, quanto meno professionale, e purtroppo la sincronizzazione delle scorte dei prodotti non è funzionante, molte aziende non se ne renderanno conto subito ma da lato dello shop si avranno sempre disponibili prodotti che dal lato invece della loro piattaforma sono "Out of stock" o "Not available", diranno ripetutamente di controllare che le scorte non siano dal proprio inventario monitorate e che i prodotti siano assegnati ad un mercato e catalogo di riferimento per far si che la sincronizzazione avvenga con successo, e nient'altro, in realtà non si sincronizzeranno comunque e si avranno problemi di esposizione di prodotti non disponibili o fuori produzione che invece possono essere acquistati e quindi non spedibili, non ci hanno più risposto su un riscontro su come trovare una risoluzione adeguata al problema che persiste anche dopo una loro diretta analisi tecnica. Altre problematiche sono riportate leggendo, su ritardi ed errori delle spedizioni.. insomma è un peccato, o magari una semplice illusione, attenderemo per capire se i problemi principali da noi riscontrati vengano risolti, altrimenti cesseremo la collaborazione non per nostra volontà sfortunatamente..

Using app

6 months

Total reviews

1

Average rating

1.0

4 / 5 Share

March 25, 2026

I had a great experience working with Selfnamed. Their team is very understanding, attentive, and incredibly responsive. Communication was smooth throughout the entire collaboration, and they were always quick to deliver exactly what I needed. What really stood out to me is how fast and efficient they are while still maintaining high quality. The products are very well made, and I appreciate that they avoid harsh chemicals, which is important for both me and my customers. Overall, I’m very satisfied and definitely plan to continue doing business with them. Highly recommended!

Using app

5 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for sharing!

5 / 5 Share

March 11, 2026

I've been really happy with Selfnamed so far. The product quality is great, and what I love most is how much creative freedom you get when it comes to designing everything according to your own vision — it's a fantastic foundation for building a personal brand. For quick questions, the built-in AI assistant has been surprisingly helpful and has answered every single one of my questions so far without any issues. Shipping and delivery have also been smooth and hassle-free every time. Highly recommend Selfnamed to anyone looking to create and grow their own branded products!

Store

NIVORA

Using app

About 2 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts!

2 / 5 Share

Jan. 30, 2026

As much as I love the products on this app, the customer service, shipping speed, and printing issues are extremely frustrating. I have an order that was placed 21 days ago and, as of today, it still hasn’t been shipped. I’ve tried reaching out to customer service multiple times with no response. There is no live chat, and while they state that customer service will respond within 24 hours, that often doesn’t happen. In many cases, you’re forced to send another message just to follow up.

Store

nèvo

Using app

3 months

Total reviews

4

Average rating

2.3

Developer Reply

Thank you for your feedback. We’re sorry to hear about the delay with your order and the difficulty you’ve had reaching customer support. A 21-day delay before shipment is not typical, and we understand why this would be frustrating. While we aim to respond to all inquiries within 24 hours, we recognize that this wasn’t met in your case. We’d like to look into this and resolve it as quickly as possible. Please contact us again with your order number, and our team will prioritize reviewing your order. We appreciate you sharing your experience—it helps us improve both our service and communication moving forward.

5 / 5 Share

Jan. 11, 2026

I truly love working with SelfNamed, and I genuinely love their products. I use them myself on a daily basis, which says everything about their quality. The products are beautifully natural, high-quality, and you can really feel the difference when using them. They smell absolutely wonderful and feel luxurious on the skin. On top of that, their customer service is outstanding. The team is incredibly kind, responsive, and always quick to reply. They are very helpful, knowledgeable, and always happy to give advice whenever needed. Working with SelfNamed is an absolute pleasure, and I highly recommend them to anyone looking for premium, natural products and excellent service.

Store

My Store

Using app

--

Developer Reply

Thank you for sharing your thoughts!

5 / 5 Share

Jan. 9, 2026

For some reason, all my products with my design disappeared, and I thought that was it, I'd have to start all over again. But the team at Selfnamed helped me and restored everything, for which I'm very grateful. Thank you for helping your clients.

Store

LYSENÉ

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 10, 2026

Edit: 2/10/26 I was contacted by Selfnamed about my previous review. The assisted me in getting it working. The test order was successful. However, now that I have received an actual order, I am receiving the same error. I attempted to manually order it through their website but the US is no longer an option to ship to, apparently. I assume this is a technical glitch or they are having tariff issues. Pretty disappointed. I've unlisted all the Selfnamed product once again. Tbh, this has been nothing but a headache and I don't know that I want to continue with their product anymore. Everything seems to connect properly but I've been unable to get any orders to go through for over a month. I just get a "something went wrong" error. Nothing I try works and the response time for assistance from Selfnamed takes multiple days between messages which makes it impossible to actively troubleshoot. The only advice I've received is to uninstall all other apps and try again. That's not happening. The other apps are actually selling things. I've delisted all 60 Selfnamed items I have in my store because of this. It's a shame because of how much work I've put into the labels.

Using app

2 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 9, 2025

Selfnamed set the bar incredibly high for both product quality and customer service. There formulations are high quality and proven to deliver results. The final products we received were exactly what we envisioned. The ingredients are clearly high-quality. The team at selfnamed.com has been professional, responsive, and incredibly supportive throughout the entire process, they are a reliable partner that I highly recommend to anyone looking to launch or scale their skincare line!

Store

Healmi

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! ❤️

5 / 5 Share

Nov. 29, 2025

This isn't my first time in droshipping and I love Selnamed. Customer service has been amazing and very helpful with everything that comes up and I need help with. Always gets back to me within 24 hours. The products are amazing. The site is easy to use and designing labels and boxes is very simple. The only thing I think would help tremendously is being able to do that from your phone or iPad and they said they are working on this. Absolutely love this company.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

They are a very serious company, and they treat the customers very well. I totally recommend working with them.

Store

EVANIA

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Lovely working with you!

5 / 5 Share

Nov. 20, 2025

A dream of mine has to start my own skincare line, but overhead cost for wholesale and all the fees has been a barrier for years. I am an industry educator and professional and reviewed all of their product offers to come here and say their formulations are quality. Starting your own company with FDA tested and extensive product details from scent to percent natural and organic are easy to digest on their page to create something beautiful. No monthly fee and paying per order for drop ship has been a great ey to start my business to learn customer trends and see what they are buying before investing heavily in my wholesale purchase. You get to flex up and minimize your cost by then offering both drop ship and wholesale. Again, looked at other companies that offer similar services but with only 7-10 products. Making you unable to differentiate yourself from the competition. The adobe illustrator files provided as templates to really make the brand your own if you are savvy with computers and design, but they offer support in design AND they have templates where you can build the product on their page. I went the adobe route and changes the product names and did designs that will ensure I am truly differentiated. Retinol alternative anti aging, to trending ingredients like niacinamide and glycolic. They quite literally have everything you need to create beautiful skincare brand.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review!

4 / 5 Share

Oct. 20, 2025

I’ve been using Selfnamed for a while now, and their products are absolutely amazing, the quality, packaging, and overall branding options are top-tier. You can tell they really care about making their formulas and designs stand out. However, I’ve noticed that their customer support isn’t as responsive as it used to be. They used to reply super fast, but since the company started scaling, responses seem slower and less personal. I understand growth can stretch resources, but I hope they bring back that same level of support they had before. Still, I’ll continue using them because their product quality is genuinely impressive, one of the best in the private-label skincare space.

Using app

5 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your honesty!

5 / 5 Share

Oct. 11, 2025

I have been using Selfnamed for several months now, I really like the quality of products, smooth navigation, and support from the Team!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

❤️❤️❤️

5 / 5 Share

Oct. 6, 2025

Selfnamed has been a game-changer for us! The platform is easy to use, the product quality is top-notch, and the branding options are beautifully executed. Their customer support is also really responsive. We’ve been able to create a seamless private label experience, and our customers love the final result.

Store

THAROS

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for review!

2 / 5 Share

Oct. 3, 2025

The platform is totally automated and easy to use which is soo amazing. However when it comes to getting attention from a live agent for technical matters they dont respond for hours/days and are often very unresponsive. I have been having a few issues with technical things that only can be addressed with a human or tech support and I have not gotten the assistance or attention i would think would be important in order to make sales.

Using app

2 months

Total reviews

1

Average rating

2.0

5 / 5 Share

Sept. 10, 2025

I started listing products from Selfnamed, and I also ordered a few to test the quality. I’m very satisfied with the quality, and as for the app itself, I’m also very pleased — it’s easy to use, offers high-quality mock-ups, and the print quality is excellent. I appreciate that all the ingredients are listed, and the delivery was quite fast: it says 9 days, but I received it in 7. I would love to see an option to customize the box in which the products are delivered — that would be really nice. For example, for the serum, I’m referring to the Rosemary box, it would be great if it were made of sturdier cardboard. I would also like to do dropshipping with cosmetics, and it would be amazing if perfumes could be listed as well, and maybe even a category for children’s products.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts!