Selfnamed: Cosmetics on demand
The reviews for the Shopify App are mostly positive, highlighting the excellent product quality, ease of use, and professional customer service provided by Selfnamed. Users appreciate the modern formulations, white-label options, and the range of skincare products available. The platform is praised for being straightforward, with smooth Shopify integration and customization options for branding. Customers also mention the helpful and responsive team, making the overall experience positive. However, there are some negative aspects mentioned, such as issues with the design tool, slow response times for technical support, delays in shipments, and challenges with managing designs and product templates.
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Excellent partner for anyone looking to launch or grow a skincare brand. The product quality is very good, the formulations are modern, and the white-label options make it easy to build a professional product line. The platform is straightforward to use, and the range of products covers many popular skincare categories. What I appreciate most is the willingness of the team to help when questions arise. Communication has been professional, and the overall experience has been positive. If you're looking for a European white-label skincare supplier with quality products and a good selection, Selfnamed is definitely worth considering. Looking forward to continuing our partnership.
Excellent partner for launching a skincare brand Working with Selfnamed has been a fantastic experience from start to finish. The platform makes it incredibly easy to launch a private-label skincare brand without the usual complexity of managing inventory, production, or fulfillment. The Shopify integration is smooth, product syncing is straightforward, and the customization options for branding make it easy to create a professional-looking store.
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The design tool is complete garbage. You create a design, click "finish design," the tool switches to the dashboard, and under "product" it says: "Mockup not created," and everything is deleted. This happens several times in a row. When designing bundles where you're combining a surface and a box, switching between the two parts causes the autosave to jump to "continue" and delete the design. This also happens multiple times in a row. The autosave is annoying, it saves every tiny movement, causing the page to freeze constantly. The system is constantly lagging; it's as slow as a sloth. You get logged out of the system mid-work. Existing designs, when modified, are saved incorrectly somewhere on the server in the background and can't be opened because it throws an error. If you can ever open them again, half the design is gone. Saving each design takes minutes, and you have to pray that it actually survives. It's 2026, who thinks a server somewhere on the other side of the world with 2 GB of RAM is enough to design? We'll see how the product turns out. However, I already hate the design interface.
Thank you for taking the time to share this — and we completely understand the frustration. Losing work multiple times in a row, dealing with freezes, and running into errors when trying to reopen designs is genuinely unacceptable, and we're sorry you experienced all of this. We've already reached out to you personally to dig into the specific issues you encountered and make sure your designs are recovered where possible. These are not the standards we hold ourselves to, and your feedback is being taken seriously at the right levels. The autosave behaviour, the bundle-switching bug, the session timeouts, and the performance issues you described are all on our radar as priority items. We know "we're working on it" doesn't undo lost work or wasted time, but we want you to know this isn't being brushed aside. We hope the conversation we've started privately can at least begin to make things right.
I launched my products on romanehair.com using Selfnamed, and the process was smooth from start to finish. The platform is easy to use, product quality is excellent, and my customers are very happy. Highly recommend
Wow what a wonderful experience. Santa worked with me in getting everything set up. Step by step she guided me through it all. She explained everything to me giving me the understanding of how and why. I highly recommend unnamed for your ecommerce solutions. Dave
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