Selfnamed: Cosmetics on demand
Selfnamed — Start your skincare line on demand.
Rating
4.2
feedback
40
chart
#1,194
All reviews
Oct. 20, 2025
I’ve been using Selfnamed for a while now, and their products are absolutely amazing, the quality, packaging, and overall branding options are top-tier. You can tell they really care about making their formulas and designs stand out. However, I’ve noticed that their customer support isn’t as responsive as it used to be. They used to reply super fast, but since the company started scaling, responses seem slower and less personal. I understand growth can stretch resources, but I hope they bring back that same level of support they had before. Still, I’ll continue using them because their product quality is genuinely impressive, one of the best in the private-label skincare space.
Thank you for your honesty!
June 25, 2024
I have been working for almost a year with Selfnamed to produce my skincare line for my brand. I have been very happy with the quality of the products and quick delivery to my shop. I'm giving 4 starts as I haven't tried the drop-shipping option yet but have been ordering products in bulk to my own workshop from where I am currently fulfilling customers orders.
Aug. 7, 2024
I had high hopes for this app, but it has been nothing but trouble. First off, it doesn't sync the products properly, which defeats the whole purpose of using it. The sign-in form is hit or miss; sometimes it works, and other times it just doesn't. On top of that, the customer service is absolutely terrible. They are unresponsive and unhelpful. I tried reaching out multiple times, but I got no resolution to my issues. Save yourself the frustration and uninstall this app. There are much better options out there.
We value your honest feedback and apologize for not meeting your expectations. Thank you for letting us know.
June 12, 2024
The customer service and tech support were fantastic, couldn't fault them when ever I had any issues with installing the app. Fantastic products and I feel their customer service has always been second to none.
Your honest feedback is very important to us. Thank you for helping us improve our products and services.
June 12, 2024
The products are really good as well as the support. They offer also a viratey of solutions for your design. Only negative point at the moment is that we do have some issues sometimes with the sync/fulfillment with the orders which leads to some delays in shipment
Thank you for your honest feedback. We appreciate your openness and will use your insights to improve.
April 18, 2024
So far i really like it. Its easy to understand and design, i really like the products and the print quality was also good, even tho i used png and not pdfs. Everything fine so far, also the support was very fast. The only thing i don't like is the delivery tracking, because it give false realtime information SOMETIMES... And overall the products are a bit expensive... but overall i like the app, the products i use them even myself and yeah, im thankfull!
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