Sendcloud | Shipping Platform

June 19, 2019

Perfect! Werkt uitstekend, super snel een label uitdraaien met een overzichtelijke pagina met alles netjes op een rij

June 19, 2019

Outil très simple d'utilisation et surtout très utile. Service client disponible. Pour le moment, rien à signaler.

Nov. 23, 2018

Like a couple of other reviews, when a parcel is lost, Sendcloud do not refund you. Even though your contract and relationship is with Sendcloud, Sendcloud does not take financial responsibility. Sendcloud should refund customers like I do. I don't make my customers wait for a direct refund from my suppliers, so why should Sendcloud treat me this way? Passing the financial buck onto another company that I do not have a contract with is not good business practise in my opinion. I have transferred 95% of my business to a direct service with DHL now. I have been waiting several weeks for my DPD refund.

Oct. 19, 2018

As a small online shop, Sendcloud makes it extremely easy and straightforward to prepare orders from the comfort of my home. I love the seamless intergation with Shopify making it possible for customers to receive automated notifications when their purchase has been shipped. Easy as pie!

Sept. 1, 2018

Plateforme ludique et agréable à utiliser. Facile à connecter à son site Shopify. L'équipe en France en super : à l'écoute, attentionnée et serviable !

Aug. 1, 2018

At greatbritishgarden.de we are very happy to have found Sendcloud. Brilliant interface, super ciustomer service and very competitive pricing. Absolutely recommended!! Thanks

July 13, 2018

Super handig! Zeer tevreden van! Goede helpdesk en aanrader voor webshops. Voor mij de goedkoopste tarieven, dus top!

July 13, 2018

The app works fine. But several packages have been lost or delayed. They promise that the companies they work with deliver within 24 hours, but this never happened. The problem with this service is, that when a package gets lost or delayed, its unclear where to go. DHL or DPD say you are not their client, Sendcloud should handle it. But that doesn't happen. As soon as you work with Sendcloud you are lost. No one is accountable. You choose for Sendcloud to work more effieciently, but you end up with a big annoying hassle. As if you are dealing with a state-owned company in 1980.

July 11, 2018

Very satisfied with Sendcloud & their costumer service! Only downside is that we do not have the option to fully customize our emails according to a certain signature style. Other than that, the perfect app for shipping!

July 11, 2018

Very good app for fullfilling orders. Good interaction between SendCloud and Shopify and between Sendcloud and Bpost. Easy to set up.

July 11, 2018

Very handy, would definitely recommend it!

April 20, 2023

Was once a great app now just full of hidden charges Just charged and extra €19.20 for a remote delivery I asked about the charge and sendcloud say its what they get charged by dpd I have just checked and for the same parcel to same address via dpd its only €5 extra

May 29, 2018

Très bonne app qui ne cesse de s'améliorer. Je l'utilise depuis 1 an et demi. https://www.forgottentribes.fr/

March 16, 2018

We are very happy with Sendcloud. It spares us a lot of work. The hotline and the support are very professional and answer very quickly. Would recommend to every merchant in Europe, especially in Germany.

Jan. 30, 2018

Best shipping app. Great and fast support.

Nov. 10, 2017

Super positeve about SendCloud from the early beginning! SendCloud has a seemless integration with my Shopify store. Order > Fulfill > Print > Track > HAPPY CUSTOMER. D • CENTER is a scuba store offering a large collection of diving gear online and offline. Safe diving! Kristof D. www.dcenter.be www.ilovediving.be

Nov. 7, 2017

Exactly what you want. Automatic import of orders. Automatic marking of fulfilled when you send something. And good pricing! Love how easy it is to ship using this plugin

Oct. 31, 2017

We were buried in shipping nightmares trying to send out our ShaktiMat products before we found SendCloud. In less that one day they had us set up with super-simple shipping at a good price for all our products. The shipping works and its incredibly straight-forward, but the best thing is that SendCloud and really helpful, very friendly and always available on chat. On the few occasions when UPS were not able to deliver, SendCloud immediately took over all the communications for us until the delivery was resolved. Fully recommend.

April 20, 2017

Since the new release april 20, 2017, all orders before March 22nd, 2017 cannot be imported any more. This is done without any message, email or whatever to the client. Had Sendcloud since april 2016, we where working fine with them. But now it is chaos. There customer service is not capable to understand the problem of me as a client. Had to ask for an involved person. Very slow and frustrating process with them at the moment. There is also no support for the UPS commercial invoice. Have contacted them about this. But they cannot help me. Have to look for another app.

Oct. 20, 2016

I was happy with this app and the service until one of my packages got lost. I followed the complaint procedure (started in March 2016) and I'm still waiting for my money. Very time consuming and disappointing.