SEOWILL: AI SEO & AI Blog Post
AI SEO optimizer and seo image optimizer to improve visibility
Rating
4.8
feedback
1,467
chart
#142
All reviews
Review RSS Feed
March 29, 2025
I did uninstall the app but have been charged!!! No response even I did contact them. REFUN MY MONEY BACK AND CANCEL IT IMMEDIATELY!
Hi, Thank you for reaching out, and please accept our sincere apologies for the frustration and delay in responding to your request. We deeply value your feedback and will work to improve our response time moving forward. Thank you for your patience, and again, we’re truly sorry for the trouble this has caused. If you have any further questions or concerns, please don’t hesitate to reply—we’re here to help. Best regards, SEOAnt Team
Feb. 1, 2025
AVOID THIS APP!! Instantly after installing this app my website speed plummeted and became so slow and laggy, which has never happened before! To make matters worse this app has reset lots of my website - ruining several months of hard work!! I have descriptions missing, images missing and after contacting support they continue to tell me to be patient and refuse to listen to a thing i say... oh, and not to mention this was all done without my consent! Worst decision i have made as a business owner has been installing this terrible app!
Good day! We do apologize for what have brought to you. Please kindly review the following reason and solution. Our support team has provided an update after our developers reviewed the issue. It appears that the image name was modified, which resulted in a broken link within the product theme template configuration. To resolve this, the image can be restored, and we recommend avoiding the name modification function to prevent similar issues. Reason: It is because the images on the homepage are also being used in the product/collection images, which are the optimized images as well, and you chose these images to change their filename, causing the path of the images to be all changed so the images will not be able to be visited since the paths are not the same ones as before. We have the reminder about this situation below the filename; this can't be avoided, but we have the solution. Solution: You could turn off the auto button first Restore the images Go to settings and turn off the button of changing the filename Select all images to re-optimize again; the problem will be solved. If you have any more questions, please reopen this chat thread, and I will gladly help you. Thank you for choosing our services; we look forward to seeing you succeed!💜😊 Best regards, SEOAnt Support Team
Dec. 15, 2024
installed the SEOAnt app briefly—approximately 5 minutes—before determining it was not suitable for my store and promptly uninstalling it. Months later, I was shocked to discover a random $20 charge from this app on my Shopify invoice. Despite my immediate attempts to dispute the charge with Shopify, I was informed that app developers like SEOAnt operate with minimal accountability and, seemingly, without oversight. Shopify deflects responsibility, while the app creators remain unresponsive and unaccountable for unauthorized charges. This experience highlights a glaring issue: app developers can charge users arbitrarily with no consequence, even after their apps are removed. Such practices are not only unethical but suggest a complete disregard for the Shopify community and paying merchants. At this point, I simply want my money refunded for a service I did not use or authorize. I strongly urge other Shopify merchants to exercise caution before installing SEOAnt—or any app that exploits the lack of checks and balances on Shopify’s platform. If this charge is not resolved, I will escalate the matter further. Transparency, accountability, and fair business practices are non-negotiable, and SEOAnt has fallen far short of these standards.
Dear PAD PUSHER , Thank you for bringing this to our attention. We sincerely apologize for any inconvenience this may have caused. After reviewing your case, we have processed a full refund for the charge. Please allow a few business days for the refund to reflect in your account. We understand your concerns regarding app charges and appreciate your feedback. If you have any further questions or need assistance, please don’t hesitate to reach out to our support team. We’re here to help! Best regards, SEOAnt Support Team
Nov. 24, 2024
After upgrading to the $60/month plan and implementing the AI changes my site speed slowed by 40%. Deleting this app and requesting a refund through shopify
Good day! Thank you for reaching out and sharing your concerns. We sincerely apologize for the inconvenience you experienced. We understand the importance of maintaining optimal performance, and we would be glad to collaborate with our development team to investigate the significant drop in your mobile score. To proceed, we will send you a request for permission to conduct a deeper investigation. We humbly ask your permission. Please kindly go to your Shopify Store-->Setting-->User and permission. Then, accept the request from "SEOAnt" for our dev to deeper check the problem for you. We will be patiently waiting for your update. Warm regards, SEOAnt Support Team of Channelwill
Nov. 22, 2024
DO NOT USE THIS APP IF YOUR SITE IS HARD CODED. I have been having an issue for an entire week with this app. The dev team is in another country and doesn't respond to issues ASAP. I used the on page seo scan to update 3 of my product pages. The pages ended up getting distorded. I lost all of my images and then when the team worked on it, it restored the page back to factory settings and gave me instrucitons to fix myself. I had to go to my coders and pay $600 to fix this problem. When I offered a suggestion to have a warning sign that alerts people with hard coded sites, they didn't understand the problem. I'm now in day 5 with a messed up product page and no help from the team. I need a refund and a credit for the cost to fix everything!
Using app
3 days
Total reviews
6
Average rating
4.3
Good day! Thank you for sharing your concerns. Regarding the issue you mentioned, we’ve discussed this with you several times and found that it arises due to incompatibility between your theme and our app. Our development team has provided detailed explanations and logical guidance to help you address the situation. By following these instructions, you should be able to resolve the issue, and we are more than happy to assist in restoring your images. Please note that this issue is not caused by our app itself, and we sincerely hope for your understanding. If you need further assistance, feel free to contact us. Warm regards, SEOAnt Support Team of Channelwill
Dec. 23, 2024
Oberflächlich ok, aber im Detail eine Katastrophe und zerstört komplett das Seiten SEO! Erstes Beispiel: die automatische von SEOAnt erstellte Sitemap enthält die Startseite nicht! Dh die wichtigste Seite fehlt in der Sitemap. Kann man eigentlich gar nicht glauben! Und ich fragte mich schon seit Wochen, warum unsere Seite (Startseite ist für 80% des organischen traffics verantwortlich) nicht mehr rankt und total abstürzt. Zweites Beispiel: keine multilingualen sitemaps also für mehrsprachige Shops zu vergessen Drittes Beispiel: Funktion "exchange backlinks" kann nur auf die Startseite verlinken, was bei fremdsprachigen links und mehrsprachiger Seite absolut kontraproduktiv ist. Also ist das tool wertlos, weil nicht fertig programmiert. Der Support ist zu 90% komplett inkompetent! Alles in allem ist Seoant eine massive Enttäuschung und sollte von niemandem mit mehrsprachiger Seite und Interesse an SEO verwendet werden. Ich kann davon nur abraten.
Hallo, Vielen Dank für Ihr fantastisches Feedback! Wir freuen uns, dass Ihnen die Anwendung gefällt und unser Support-Team Ihre Erwartungen erfüllt hat. Die Bereitstellung erstklassiger Funktionen und exzellenter Unterstützung ist unsere Priorität und es ist schön zu wissen, dass wir ins Schwarze treffen. Wenn wir Ihnen sonst noch weiterhelfen können, zögern Sie nicht, uns zu kontaktieren! Alles Gute, SEOAnt-Support-Team von Channelwill
Oct. 29, 2024
Not worth the install. I did install it in hope of getting a optimazation program. But nothing was optimized. the pagespeed got even worse then before. There AI tool don't support other languages then English
Dear Martin, good day! Thank you so much for taking the time to share your feedback with us. We sincerely apologize for the inconvenience caused by our AI features not currently supporting Danish. We are pleased to inform you that a significant upgrade is scheduled for next month, which will include Danish language support.🌹 Regarding the speed optimization, we truly understand your concerns. The speed can vary based on your internet connection at the time of testing. We recently re-evaluated your website using Google’s Speed Insight tool and found that your current site speed is indeed over 90. Rest assured, our app has made positive contributions to your website's performance. Thank you once again for your patience and support. We truly value your business. We are here waiting for your feedback, don't hesitate to reach out to us!🥰🌹 Warm regards, SEOAnt Team
Oct. 23, 2024
Let me be honest! I regret installing this app. After doing so, my website traffic plummeted significantly, and my website score dropped as well. I've encountered numerous issues since the installation, making it difficult to manage my site effectively. Overall, this app has negatively impacted my website's performance, and I cannot recommend it. avoid this APP!!!!!!
Dear Oleh Popadynets, good day! I hope this message finds you well. 💓 Please accept my sincere apologies for any inconvenience this matter may have caused. I fully understand your concern and I am truly sorry for this😭😭 We greatly value your feedback, and I would like to provide you with detailed responses to the issues you mentioned: 1.Regarding the SEO score you raised: The SEO score you see in our app is based on a set of rules and algorithms that we have carefully designed. Each SEO platform applies its own unique scoring system, so the score displayed reflects how your website currently performs according to our app’s specific criteria and framework. 2.On the drop in your SEO score: Our SEO score serves as a reference point, reflecting your website’s performance at the precise moment of the scan. As such, it can vary depending on real-time factors, including network conditions. We encourage you to follow the optimization suggestions provided by our app to achieve better results. Besides, according to the traffic issue, we do a deep investigation and found that your traffic has been decreased before installing our app, we advice you to talk with your developers, we truly appreciate your understanding in this matter. Should you have any further questions or need any assistance, you are welcome to contact our 24/7 customer support. We will try our best to assist you in every possible way within our control.😊 Thank you once again for your trust and patience. Have a wonderful day!🌹 Warm regards, SEOAnt Team
Aug. 1, 2024
This app broke all of our Google links. Had to spend a couple of hours redirecting links all day and now have to figure out how to get Google to not send every link to a/p/ on our urls. Do not recommend.
Hello There, Good day! I hope this message finds you well. We appreciate you taking the time to provide feedback and apologize for any issues you've encountered with our app, specifically the redirection of your Google links to /a/p URLs. We understand this has been frustrating and time-consuming for you and we sincerely apologize for any inconvenience caused. Upon investigation, we have discovered that the AMP function within our app was turned on, which is designed to improve the loading speed and performance of mobile web pages. The /a/p symbol in your URL indicates that the page is an Accelerated Mobile Page, which is optimized for mobile devices and loads quickly, enhancing user experience and potentially improving your store’s rankings. For example: If you search the website address wavwarehouse.com in the “Search box,” When you enable AMP and search the website address in the search box as above, Google will still treat this website address as a keyword query instead of a URL link. In this circumstance, the AMP page ranking will be displayed higher than the official website page. This is how AMP works and will help your store’s visibility in search results. The customer can easily find your store and enter this page much quicker with AMP. If you type the website URL link in the “link direct box,” When you input the website address in the link direct box, Google will direct to your official website. because in this situation, Google will detect that this is a URL link instead of a keyword query and direct to your official website instead of the AMP page, even if you enable this function. To resolve the issue, you can disable the AMP function, which will remove the /a/p symbol from the link. However, this may result in slower loading times and a less optimal user experience. Alternatively, you can refresh the page and the symbol should gradually disappear within a few days. If you require further assistance, please don't hesitate to contact us. We value your feedback and would like to regain your trust. Please let us know what we can do to make things right. Thank you again for bringing this to our attention and for your understanding and patience. Respectfully, SEOAnt Support of Channelwill
May 25, 2024
When I press Site speed - the fixing button, my products have been reduced to a very small size. I sell clothes and accessories. Photos very important for me. The photos was already 200-250 KB, why app making 20-35 kb photos a lot smaller! I will get the system back, but it will go on my sales. It is really sad, the efforts I have given for months went to go nothing with a app. I do not recommend!
Good Day！ Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience caused by our image compression feature. Please know that if you are not satisfied with the optimized images, you can easily restore them in bulk to their original quality at any time. We understand how important high-quality images are for your business, especially when it comes to selling clothes and accessories. Your experience matters to us, and we are more than happy to assist you in finding the best solution to optimize your site speed without compromising image quality. Please don't hesitate to contact our support team directly—we are here to help in any way we can. Warm regards, SEOAnt Support Team of Channelwill
May 21, 2024
Slowed my store down on unistall
Hello there, We sincerely apologize for any inconvenience you experienced after uninstalling our app. Your store’s performance is of utmost importance to us. Please feel free to reach out to our support team at your convenience. We offer features like image optimization, AMP, and other tools designed to enhance your website's speed and overall performance. We would be more than happy to assist you in restoring and optimizing your store’s speed to ensure everything runs smoothly. Your satisfaction is our priority, and we are here to help in any way we can. Thank you for your understanding and patience. Warm regards, SEOAnt Support Team of Channelwill
Aug. 5, 2024
claimed they were giving me a discount and charged me full price I cancel the app and they still charged me they claim they refunded me but still haven't located the money I found on shopify they say partially refunded but no credit on shopify nothing in my bank from them they just took my monies and im filing a claim with my bank
Good Day😊 I hope this message finds you well. Thank you for bringing your concerns to our attention. I understand how frustrating these issues must be, and I sincerely apologize for any inconvenience caused. We highly value your feedback and we have done a comprehensive investigation, please kindly check the information as below. We would like to address each of your concerns thoroughly for your reference: 1. Discount Code Application: It appears there was an issue with applying the discount code, which resulted in being charged the full price. Our discount codes require the correct application at checkout to reflect the discounted price. Could you please confirm if the discount code was applied during your purchase? If not, we're more than happy to guide you through the process for future transactions. 2. Cancellation of Paid Package: You mentioned that you canceled the package on July 19, but were charged again. The charge you noticed from July 4 to August 3 is normal, as it was within the billing cycle. However, these charges have already been refunded. We have attached a detailed record of all the refunds processed for your account through email. 3. Refund Not Received: We understand that you have not yet seen the refund reflected in your bank account. Our team recently spoke with Shopify customer service, and they confirmed that the refund has been processed successfully. We suggest reaching out to your bank to check on the status of the refund. Please note that it might take a few days for the refund to reflect in your account, depending on your bank's processing times. The refunded amount will be credited to the bank account that was originally used by the merchant to pay the monthly invoice. This method ensures a direct and transparent financial transaction. Additionally, please verify this in your Settings > Billing section. We send you email directly on your email account, Please find the attached screenshot conversation we had from Shopify and the refund records for your reference. We are dedicated to resolving this matter to your satisfaction. Thank you for your patience and understanding. We sincerely apologize for any inconvenience this may have caused. We look forward to hearing from you soon and want to reassure you that we are here to provide our full support at any time. If you have any further concerns, please don’t hesitate to contact us. Your feedback is highly appreciated! Best Regards, SEOAnt Support Team of Channelwill
April 8, 2024
Don't waste your time here, nothing but headaches; and we concur with all previous 1-2 star reviews. Seems nothing has changed since the first negative review, clear sign that nothing will.
Hi, Thank you for taking the time to share your feedback with us. We're genuinely sorry to hear about your experience with our app, and we understand your frustration. Your feedback is incredibly valuable to us as it helps us identify areas for improvement and enhance our services. We want to assure you that we are here to help you address any issues you encountered. We sent email already and we look forward to hearing back from you soon. All the Best, SEOANT Team
Sept. 25, 2023
So many issues. Notice how many reviews are about the quality of support? Sure, the support folks are nice. The amount of reviews citing the need to contact support should give you pause because: the app does not work. I have tried this app 3 times now and each time I end up uninstalling it soon thereafter because some major paid features simply don't work. And support can't or won't fix it. They will talk to you about it but then that's it. They won't provide forward-looking instructions or a timeline they can abide (always 12-24 hours for resolution, then they push it another day, and another day.) They always need access to the store, which concerns me when they are not truly able to fix the issues. Why do they need so many permissions to the store? That's very suspicious. Bulk editing does not work. And that is a paid feature. So if you have tons of content you want to edit in bulk, this app won't do it. Other UX features: if you need to edit H1 headers, doing so won't trigger the save function. You'll have to edit the H1, then add a space, and THEN the save button will appear. It's all just very sloppy.
Hello there，good day！ We sincerely apologize for the difficulties you’ve experienced, and we completely understand your frustration. Our support and technical teams are dedicated to resolving your concerns, and we deeply regret that you felt let down by the process. The reason we request access to your store is because some issues may require edits to the theme code, and we only seek the necessary permissions for this specific part. Please rest assured, we will always confirm any changes with you before proceeding. We have also recently optimized the bulk editing feature to improve its performance. If you require any further assistance, please don’t hesitate to contact our support team—we are here to help and will do everything we can to ensure a smooth experience for you. Thank you for your understanding, and we appreciate your feedback. Warm regards, SEOAnt Support Team of Channelwill
March 24, 2023
UPDATE: Looks like when the SEOAnt team manually removed their the code from my store, they also ripped out a load of the HEAD scripts, including all tracking for META Pixel. I've just now found this out and this explains why META ads have dropped in performance by 300% this past 4 days - Pixel was receiving no data! Bottom line - the cowboys at SEOAnt cost me circa $3000 in lost profits when they removed our tracking scripts. YOU HAVE BEEN WARNED! Original Review: The single worst app experience I have had in 3 years of running Shopify stores. 1.They present you with a site speed score (in glowing red -'warning, your site is the slowest we've seen etc etc), then push you to hire their premium site speed services. Thing is, my site gets an A rating on GT Metrix. It is not a slow site. It does not need $100s spent speeding it up. 2. They charged me $59.99 within 10 minutes of installing, despite a 7 day trial period. I had to chase them to get a refund via Shopify chat and at time of writing, no refund received. 3. On uninstalling, it left some code in the store which left an ugly error on the homepage on the customer-facing front end. Looks awful and at time of writing review, they still haven't been able to remove it. Awful experience!
Hi Pixie We feel quite sorry for the inconvenience and experience you had in our APP. Developer Team have worked on what you said and optimized your mentioned parts the instantly we received your feedback here. For the overcharged package fee, after inspection, it was found that the payment did not reach to our side and our Customer Service Team has been guided you to contact Shopify Support to cancel your subscription. Moreover, we already helped you remove the left codes in our APP properly. We value merchant side feedbacks and reviews very much and do our best to optimize our service and APP features as much as possible. Thanks for your feedbacks to make our APP optimized in a better way. Best Regards SEOAnt Customer Service Team
Jan. 22, 2023
Nicht vertrauenswürdig. Sehr chaotisch in der freien Version. Dann wird dir der Google Speed so niedrig angezeigt, damit man mehr Geld bezahlt. Passt nicht zu den Google Speed Daten die man im Netz bekommt. Abzocke?! Ich warne auf jeden fall vor diesem Geschäftsgebaren und werde kein Geld für die Pro Version bezahlen.
Hallo, guten Tag! Es tut uns wirklich leid, dass Sie auf diese Schwierigkeiten gestoßen sind, und wir schätzen Ihr Feedback sehr. Bitte seien Sie sich bewusst, dass es Ihre Entscheidung ist, ob Sie unseren Plan abonnieren, und wir verstehen und respektieren Ihre Entscheidung vollkommen. Unsere App benötigt einige Zeit, um mit den Daten von Google synchronisiert zu werden, und die Website-Geschwindigkeit kann von einer Reihe verschiedener Faktoren beeinflusst werden. Wir verstehen vollkommen, wie frustrierend dies sein kann, und würden uns freuen, Ihnen weiterhelfen zu können. Sollten Sie Hilfe benötigen oder Fragen haben, zögern Sie bitte nicht, sich an unser Kundensupportteam zu wenden – wir sind hier, um Ihnen zu helfen und alle Probleme so schnell wie möglich zu lösen. Vielen Dank für Ihr Verständnis, und wir wissen Ihre Geduld wirklich zu schätzen. Mit freundlichen Grüßen, SEOAnt-Supportteam von Channelwill
Nov. 3, 2022
This app is terrible. Initially, I thought it was a helpful app, so I subscripted to this app and start the monthly payment. But just on the third day, the app caused a devastating problem in my shop, and I need to spend days to fixed the problems one by one. The robot automatically replaced all my product's meta and title. what's more, they are unable to fix this problem caused by their app, and they just can feel so sorry...In addition, to avoid more risks that might be caused by this app, I have deleted it and asked them for a refund. they refused.
Hello there， We sincerely apologize for the issues you've experienced with our app and the impact it has had on your shop. We completely understand your frustration and regret any inconvenience this has caused you. Please know that we are here to assist you, and we are more than willing to help you with your refund request. Your satisfaction is important to us, and we want to ensure that we address your concerns as quickly as possible. Kindly reach out to our customer support team so we can assist you further. Thank you for your understanding, and we appreciate your feedback. Warm regards, SEOAnt Support Team of Channelwill
May 14, 2023
Dear shopify users, I am not going to be judgemental but I am going to tell you my experience with SEOAnt I have an issue with my shopify admin which keeps reloading constantly and not being able to customize it. I asked an expert who was able to determne the issue and said it is SEOAnt app keep throwing errors So I contacted them to solve this issue and no luck so far to the point they stopped answering me on their chat and when they answer they ask me to e patient finallyI decided to uninstall the app I do not understand howcome an external expert is able to fix it and their experts are not Anyway, finally I unistalled the app and every thing now working well another issue they always report to me that there are 2744 broken links I redirced these broken links hundreds of time and they keep sending me the same report I checked my site by using another app and no broken links !! Why is that? No answer ! I had issues with them before but I will not bother you with all now I am happy that my admin is working fine now and I will not reinstal this app any more in essence, I am fully unsatisfied with them and their support to answer my question and solve my issues promptly ( I do not think they know how to fix bugs in their app)
Hello there, thank you so much for your review! :) We are very glad to know that you're satisfied with our services :) Please do not hesitate to reach out anytime if you have any concerns in the future :) All the best, Giraffly Team
July 29, 2024
When I optimised images, it corrupted many of them with strange artifacts/defects that looked like weird photoshopping. Support was good explaining how to restore, but that experience immediately broke my trust in the app. Subsequently, after removing, I have found it has left behind schema code that is affecting my store's schema.
Thank you very much for taking your time to leave a review for us, and we really really appreciate this. Thank you soooo much. And I was wondering if you have any suggestions or feedback for us to make an improvement. We are always committed to providing the best service to our customers.
Dec. 30, 2025
it wants unnecessary access permission: - View personal customer data (emails, phone numbers, addresses). A normal SEO app does NOT need this. - Edit orders !!! - View Shopify admin -Edit other data (Locales, Shopify Markets settings, translations)
Thank you so much for your review. Hope all things are well on your end. We are happy that our service helps. :) Thank you as well for your support. Please do not hesitate to contact us if there is anything we could help