All reviews

Rating Breakdown

  • 5
    96% (425 ratings)
  • 4
    2% (8 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (6 ratings)

Reviews with Text

  • 93% (409)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 14, 2025

Easy to use! You can see live recording clear. Assistance is ready to help you!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2025

It has been helping me a lot, more than I expected. I’m very satisfied.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

works like you expect it to work

Using app

11 months

Total reviews

2

Average rating

4.0

Developer Reply

Hello friends at Pretty In Pink, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

1 / 5 Share

Dec. 10, 2025

FAKE FREE PLAN

Using app

3 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hello friends at CloudWrap, The free plan is located at the bottom of the Plans page. If you need help locating it, please reach out to our friendly support team at [email protected] and we'll be happy to assist. Sincerely, Chris @ Propel Commerce

5 / 5 Share

Dec. 10, 2025

Was looking for a tool like this to gain insights and was not disappointed! Great customer service too.

Using app

35 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Hawkins & Co. Leather, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Dec. 10, 2025

Just starting with the App, but so far the support and instructions have been fantastic and look forward to what I will learn from this.

Using app

14 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Hello friends at CMM Offroad, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Dec. 10, 2025

a app funciona muito bem e acrescenta muito valor!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Olá, amigos da Hannah Martin! Muito obrigado pela avaliação INCRÍVEL! Agradecemos muito a sua ajuda. Aproveitem o aplicativo e muito sucesso para o seu negócio! 🚀 - Chris @ Propel Commerce

2 / 5 Share

Dec. 9, 2025

not sure where all these good reviews are coming from. Recorded only a fraction of the sessions and support leaves you hanging

Using app

3 days

Total reviews

5

Average rating

4.4

Developer Reply

Hello friends at Rama Baby, I’m sorry to hear about your experience. That’s not the result we want for you. For transparency, our support logs show that our team replied to your live chat within ten minutes, but it looks like we may have missed each other after that. I’m sorry we didn’t get things resolved in your case. We take both recording reliability and support responsiveness very seriously. If you’re open to it, please reach out to [email protected] or reply in live chat, and we’ll be happy to investigate and resolve the recording issue you experienced. Sincerely, Chris @ Propel Commerce

5 / 5 Share

Dec. 3, 2025

Awesome, i love the apps, i have a better understandnig of my customers now

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello friends at The Cashmere Studio, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Dec. 1, 2025

Using a free plan currently but everything works exceptionally good!

Store

Rubbery

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Rubbery, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

4 / 5 Share

Dec. 1, 2025

Have only been using the app for a short time but so far its fairly insightful especially the recordings. Easy to install and the support team are responsive and helpful. Would reccomend.

Using app

7 days

Total reviews

7

Average rating

4.4

5 / 5 Share

Nov. 28, 2025

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Yann's Pet Boutique, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Nov. 27, 2025

Store

Zalinu

Using app

About 16 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Zalinu, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce

5 / 5 Share

Nov. 27, 2025

Amazing support! 5/5. I asked for help with adding a few things and got an instant reply. Super helpful and fast. Highly recommended!

Store

KOZIN

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at KOZIN, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce

1 / 5 Share

Nov. 22, 2025

There are no free plans, all are paid with free 1-week trial. Developer should truthfully advertise their offers.

Using app

2 minutes

Total reviews

24

Average rating

4.8

Developer Reply

Hi there, thank you for your feedback 🙏 We actually do offer a completely free plan, but it seems it may have been overlooked during setup. If you could reach out to us via chat or email, we’d be more than happy to guide you directly to it and make sure everything is set up just the way you need. We’re here to help, and we appreciate you giving our app a try. 💛

5 / 5 Share

Nov. 27, 2025

they are super quick to respond and its been so helpful to understand our customer behavior.

Using app

8 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at Laurel and Vine, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Nov. 20, 2025

I found this app when I was looking for a cost effective screen-recording app. The screen-recording interface is intuitive and the app is reliable. Though occasionally there are screen recordings that don't log, I've experienced the exact same problem with the most famous (and most expensive) apps -- presumably that's a Shopify issue that would occur with any app. Excellent customer service!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Hello friends at SPIRIT ALMOND, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Nov. 17, 2025

great

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at mixxali.com, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Nov. 17, 2025

Fantastic app and great support. Perfect for our needs

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at Eclipse Magnetics Ltd, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce

5 / 5 Share

Nov. 16, 2025

Useful app to give you interesting insight about your customer´s experience while they are navigating your website

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello friends at PoodleCorner, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Ryan @ Propel Commerce