Propel Replay & Session Record
Record shoppers with replay, heatmaps, analytics & surveys
Rating
4.9
feedback
578
chart
#157
All reviews
Rating Breakdown
Review RSS Feed
Nov. 19, 2024
Muy contento con el servicio porque tuve un problema con la facturación y lo arreglaron en un par de días. Así sí. Gracias!
Hola amigos de Zona Hardcore, ¡Gracias por la IMPRESIONANTE reseña! Eres muy apreciado. ¡Más potencia para tu negocio! 🚀 - Tom @ Propel Commerce
Nov. 15, 2024
This app really helps me out when trying to see why products arent being added to cart.
Hello friends at Hybrid EyeWear, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
Nov. 14, 2024
Hello friends at Best Sellers Shops, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
Nov. 14, 2024
Best customer service ever!
Hello friends at Open Jewellery, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
Nov. 15, 2024
Hello friends at écslair, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
Nov. 13, 2024
This app works great, helps me analyse how the customer is behaving on my store and where my funnel is lacking. By watching session videos I'm able to take corrective measures to improve conversions. Also, support is really responsive they help you out in case you get any issue or have a query. Very prompt service!
Hello friends at UphaarHub, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
Nov. 13, 2024
Great support. Tom rocks! A user-friendly app with great value for money!
Hello friends at PetArtIndia, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
Nov. 12, 2024
Great support
Hello friends at LUVARIUM, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
Nov. 12, 2024
best replay app out there!
Hello friends at Sera Essentials, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
Nov. 6, 2024
The application is quite good, the customer service is perfect, they help you and give you a quick solution. It would be nice if the page could be translated into languages other than English.
Hello friends at VersaMart, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
Nov. 5, 2024
Does exactly what we need regarding replays! 5 Stars.
Hello friends at Make My Vibe, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
Nov. 4, 2024
Propel Replay works great! The support I have received has been quick and very helpful. I was searching for a replay app so that I could disable Vitals and save money and that's what I will be doing now! Thanks
Hello friends at Milk Depot Inc., Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
Oct. 29, 2024
Hello friends at Pepofa, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
Oct. 25, 2024
Hello friends at Calenzio, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
Oct. 22, 2024
So far i have gotten no issues. The replays are really on point and very user friendly application. I highly recommend it!
Hello friends at FumaBlades, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
Oct. 21, 2024
Great app! It has allowed me to make the accurate optimisations to my store pages based on real data. Eliminates all the guessing and reduces the amount of trial and errors needed.
Hello friends at Pick and Home, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
Oct. 21, 2024
This would go down as one of the worst apps ever due to the customer support lying to me, I just got accidentally charged for 2 apps but after contacting their customer support I got refunded even though my trial period was over, I remember last week when same thing happened with this app the customer support guy lied to me that there was no refund option and made me switch to another plan with no refund option, plus once u re-installl the app your subscription would be gone
Hello friends at TinyScopes, As was explained, it wasn't the end of your billing cycle yet and so Shopify did not give us the option to provide you with a refund. Instead, we credited you the app charge to remove it from your Shopify bill. Please review Shopify's limitations on refunds here: https://shopify.dev/docs/apps/launch/billing/refund-app-charges#limitations Specifically, limitation #1 which states that: "You (app developers) can only refund charges that the merchant has paid for. If an app charge hasn't been paid, then you can credit the charge to remove it from the merchant's bill." We regret that this Shopify limitation made for an unpleasant experience. If you require any additional assistance, please reach out at any time, and we'll do our best to help. Sincerely, Chris @ Propel Commerce
Oct. 18, 2024
The application is easy to use. Good recording of customer behavior, but they are still developing to improve these features. I can recommand.
Hello friends at Palmera Travel Store, Thank you very much for the review, Damian! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀 - Leo @ Propel Commerce
Oct. 17, 2024
Very responsive support, kind, helpful.
Hello friends at Jazwares, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
Oct. 17, 2024
the app works perfect, its helps us to fix a lot of problems
Hello friends at BE BEAU, We're glad to hear our app is helping your business! Thanks for the review, Wael! Enjoy the app and more power to your business! 🚀 - Leo @ Propel Commerce