Propel Replay, Survey, Heatmap
Record shoppers with replay, heatmaps & analytics, boost sales
Rating
4.9
feedback
494
chart
#59
All reviews
Review RSS Feed
Aug. 15, 2022
Due to this app My website shows java script error and product not open many times.I contacted My it guy he give me reason that in this app this app have bug rrweb.min.js.mao due to this bug that java scrip error come. If you are ready for this bug then buy this one.....recording is fine
The error on your shop is not coming from Propel Replays. Your shop has a file called 'getData.js' from https://heatmapstorefront.z08tech.com that was generating an error 'can't access property "Status", err.response is undefined'. This appears to be a "heatmap" app. Propel Replays does not have any heatmap feature. This heatmap app is also polluting your Javascript console with the IP and location of your visitors which is not great. Please open the Javascript console in your browser while visiting your site, and you'll see what we're referring to. We've found other issues with your shop as well that may be impacting your visitors. Our support team has tried to reach out to you, but we have yet to hear back. If you'd like help in resolving the issues with your site, please respond to our email or email us at [email protected], and we'll do our best to help with the issues on your site.
Aug. 4, 2022
Ho avuto un problema appena ho installato l'app, in pochi minuti è stato risolto! Ottima assistenza!
July 27, 2022
Awesome App, and great customer service when it is needed. I like when app developers have a representative online, makes life simple so that I don't have to wait a few days to get an answer. My Rep Leo was quick and informative. Thanks, Leo
Hello friends at The Bat Flip Shop, It was a pleasure assisting you, Steven! Thanks for the awesome review! Chat us anytime you need help. More power to your business! 🚀 - Leo @ Propel Commerce
July 20, 2022
Downloaded to test the app and all working fine. No issues so far. ...... ............................
Hello friends at Wie Geht Es Dir Wirklich?, Thanks for the review, Lana! Chat us anytime you need help! Enjoy the app and more power to your business! 🚀 - Leo @ Propel Commerce
July 16, 2022
Great app every shopify owner should have one. and good customer service very patient and professional
Hello friends at Nik & Nakks, We love the review, Wa'dell! Thanks very much! Enjoy our app and more power to your business! 🚀 - Leo @ Propel Commerce
June 20, 2022
I'm new to the app but so far very pleased. Hoping to gain valuable insight on user experience. The customer service is excellent. Prompt attention to questions. No complaints so far!
Hello friends at Signastyle, Thanks for the review, Kelly! We hope you make use of the app's full potential to improve your sales. We're always here if you need help. More power to your business! 🚀 - Leo @ Propel Commerce
June 9, 2022
Support is great, and the app is amazing it gives us a lot of insights and traffics information this is very helpful.
Hello friends at Moroccan Interior, We're glad to hear you find our app useful! Our Support Team is always here for you. Chat us anytime you need help! More power to your business! 🚀 - Leo @ Propel Commerce
June 8, 2022
I have just started using this app. It looks great overall, has pretty much everything I need, and is affordable compared to other similar tools in the market. Definitely recommend using it.
June 6, 2022
I think it's a great idea and a great app. It gives direct insight into what visitors are doing on my site. I can leverage this data to tweak prices, rearrange the site, etc., based on customer behaviors.
June 2, 2022
It really is a very cool service. It works great. I recommend everyone to use it. They just have amazing and attentive customer service. They're on call, and they'll definitely help with any question. Although what questions?))) The service is very easy and efficient. I've been looking for something like this for a long time. Thanks!
March 3, 2023
I needed to gain a deeper understanding of what my customers were actually seeing and doing on my store. And Propel Replays (Session Recording & Replay) is outstanding. The personal support I have received from Chud and Leo was second to none. These guys are outstanding. Thanks Chud! And Leo was awesome by enabling more views for us. Much appreciated.
May 25, 2022
I have liked this app the best of the session recorders we have tried. Shows checkout info and is easy to navigate
Hello friends at Kollage Square, Thank you for the review, Ryan! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
May 16, 2022
super easy to use & great chat support! excited to learn more about our website visitors. thanks propel!
Hello friends at Nollapelli, We love the review as well! Thanks! 😎 We're glad to help your business grow! Enjoy the app! 🚀 - Leo @ Propel Commerce
May 12, 2022
veloce e semplice da utilizzare, permette di vedere le sessioni con un click verificando se il sito è ok o permette di capire se ci sono miglioramenti da applicare
Hello friends at Patterntag, Grazie mille per la recensione, Loris! Chattaci ogni volta che hai bisogno di aiuto! Goditi l'app e più potenza per la tua attività! 🚀 - Leo @ Propel Commerce
May 10, 2022
Great app, great service. Thanks! Great app, great service. Thanks! Great app, great service. Thanks!
Hello friends at Soda Direct, Thanks! We appreciate the enthusiasm! 😆 Enjoy the app! - Leo @ Propel Commerce
May 7, 2022
Great app, does what it says, excellent customer service. Love being able to replay my website visits to see what my customers see.
May 6, 2022
I'm using this app to see where my customers are focusing and/or getting hung up on at certain points in my website. So far, very happy and customer support is very responsive.
Hello friends at Good Noodle Yarn Co, Thank you very much for the review, Kathleen! We really appreciate it. We're always here to assist you. More power to your business! 🚀 - Leo @ Propel Commerce
April 26, 2022
This is a good app to check and review website visitors. Providing you enough information of customer behavior. This is easy to use, I am very impressed with how the fast customer service and how they listen to your concerns and suggestions. That alone is 5 stars in our book!
April 22, 2022
This is a great app! I never knew I could do this, but wow. This is amazing. It works really fast, and the customer service team was great on helping me implement this!
Hello friends at Lewkin, Hear so happy to hear you say "WOW"! Thanks for the awesome review, Cindy! We're always here if you need us. Good luck and more power to your business! - Leo @ Propel Commerce
April 21, 2022
Does the job well. In the meantime I have installed on 2 of our sites and I am satisfied. I hope there will be more features
Hello friends at KIVEMA, You can expect more coming features, Ido! Just wait and see. 😎 Thanks for the review, btw! Chat us anytime you need help! - Leo @ Propel Commerce