Propel Replay, Survey, Heatmap for Shopify

Propel Replay, Survey, Heatmap

Fix lost sales: record session replays, heatmaps, AI analytics
Rating
4.9
Feedback
592
Reviews
Chart
#100
Shopify

All reviews

5 / 5 Share
April 8, 2024

This tool has been very helpful to see what pages people are landing on and what their actions are. It has helped me to problem solve a few issues. Also, their support staff was super helpful when I had a question.

Store Using app Total reviews Average rating
Lisa Blount Photography About 2 years 4 5.0
Developer Reply

Hello friends at Lisa Blount Photography, Thank you for the AWESOME review, Lisa! It was a pleasure assisting you. Enjoy using the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share
April 8, 2024

I LOVE this app! If you're wondering if you should install it, the answer is yes! This app helps me to literally see the customer journey and where we can improve our website to reduce lost sales on our site - be it page loading speeds, errors incurred, site navigation, popular and unpopular products. I wish I would've installed it sooner. Also, the customer service is top tier. They were able to assist me in my inquiry in minutes. I'm so glad to have found this app and will recommend it to others.

Store Using app Total reviews Average rating
A Meaningful Mood 18 days 6 5.0
Developer Reply

Hello friends at A Meaningful Mood, Thank you for the AWESOME review, Eugenia! You are very much appreciated. Enjoy using the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share
March 26, 2024

Great app for viewing your website's replays Very easy to install and good pricing I should say!

Store Using app Total reviews Average rating
Victory Peak Cycling 6 days 4 5.0
Developer Reply

Hello friends at Victory Peak Cycling, Thank you for the AWESOME review! Enjoy using the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share
Feb. 29, 2024

Amazing app. Super helpful and informative. Great support team as well.

Store Using app Total reviews Average rating
1ne Performance 3 months 6 5.0
Developer Reply

Hello friends at 1ne Performance, Thank you for the AWESOME review! It was a pleasure assisting you. Enjoy using the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share
March 25, 2026

Useful app to understand customer journeys and popular pages.

Store Using app Total reviews Average rating
Wildsmith Jewellery Over 3 years 5 4.4
Developer Reply

Hi Matthew! We received your review and we're sorry to hear you had to uninstall the app! We could have easily fixed it by re-installing the app in the theme code. We were on holiday on Monday when you messaged so we could not get back to you quickly. If you're willing to give us another chance, we'd make sure the app will always work. 😊 - Leo @ Propel Commerce

5 / 5 Share
Feb. 20, 2024

La app es muy Fluida, además tiene puntos muy positivos como las etiquetas que muestran sobre la actividad que hace el cliente (agregar mercancía, retirarla del carrito etc)

Store Using app Total reviews Average rating
TAGA Over 1 year 1 5.0
Developer Reply

Hola amigos de TAGA, ¡Gracias por la IMPRESIONANTE reseña! Eres muy apreciado. Deseándole continuo éxito con su negocio. ¡Disfruta usando la aplicación! 🚀 - Tom @ Propel Commerce

5 / 5 Share
Feb. 17, 2024

Chris assisted me with no issues! He was also able to fix my issue

Store Using app Total reviews Average rating
CreativestylezbyMonét Almost 2 years 1 5.0
5 / 5 Share
Feb. 16, 2024

amazing support

Store Using app Total reviews Average rating
Titan13 About 1 hour 1 5.0
Developer Reply

Hello friends at Titan13, Thank you for the AWESOME review! You are very much appreciated. Wishing you continued success with your business. Enjoy using the app! 🚀 - Tom @ Propel Commerce

5 / 5 Share
Feb. 10, 2024

I love it!! Very accurate and very helpful knowing where my customers are going and what issues they may be experiencing while shopping with me.

Store Using app Total reviews Average rating
BeYOUtifully Comfortable About 1 month 4 5.0
Developer Reply

Hello friends at BeYOUtifully Comfortable, We're glad to hear our app is helping your business! Thanks for the review, Rita! Enjoy the app and more power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share
Feb. 1, 2024

Store Using app Total reviews Average rating
MyHomeStage 14 days 3 5.0
Developer Reply

Hello friends at MyHomeStage, We're glad to hear our app is helping your business! Thanks for the review, Chewar! Enjoy the app and more power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share
Jan. 29, 2024

Great App! It works just as expected, helping me identify areas for improvement in my store and pinpointing buyer issues.

Store Using app Total reviews Average rating
MoeMoeKyun 14 days 2 5.0
Developer Reply

Hello friends at MoeMoeKyun, Thank you for the fantastic review! Your support is truly valued. Wishing you continued success with your business, and may you thoroughly enjoy using the app! 🚀 - Tom @ Propel Commerce

5 / 5 Share
Jan. 29, 2024

Fantastic application with minor issues. Support team is willing to resolve issues and this goes a long way with customers (in my opinion). Thank you!

Store Using app Total reviews Average rating
Developer Reply

Hello friends at Seriously Fast Sharpening Supplies, Thanks for the AWESOME review, Michael! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share
Jan. 26, 2024

Store Using app Total reviews Average rating
Shoxtec Suspension 4 months 10 4.5
Developer Reply

Hello friends at Shoxtec Suspension, Thanks for the AWESOME review! Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share
Dec. 28, 2023

Works well and provides excellent value. I tried five or six competitors to get to this one.

Store Using app Total reviews Average rating
GuavaBamboo 4 months 3 5.0
Developer Reply

Hello friends at GuavaBamboo, We're glad to hear our app is helping your business! Thanks for the review, Marcel! Enjoy the app and more power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share
Dec. 20, 2023

Very easy to install and use. The most important feature for me is the session recording. It helps identify how customers behave on your site and if there is any issues need to be fixed. The customer service is great too! Recommend to use.

Store Using app Total reviews Average rating
Newborn Nursery Furniture 15 days 10 5.0
Developer Reply

Hello friends at Newborn Nursery Furniture, Thanks for the review! Happy holidays! Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share
Dec. 20, 2023

Great App! Great customer service.

Store Using app Total reviews Average rating
Developer Reply

Hello friends at Central Michigan Sewing Supplies Inc., Thanks for the review! Happy holidays! Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share
Dec. 9, 2023

Thank you for creating such a wonderful app! The Propel team, especially Leo, was extremely helpful to me during the first few days after I installed it. They taught me how to use its various functions effectively. I have tried other replay apps, but Propel Replays is the best. Their paid plan is particularly suitable for micro-businesses like ours. With Propel Replays, we have an army of sales staff working quietly in the background, following our customers and providing valuable feedback about their shopping experience. This has significantly helped us improve our shop's performance.

Store Using app Total reviews Average rating
Human Touch Official 28 days 7 5.0
Developer Reply

Hello friends at Human Touch Official, We're glad to hear our app is helping your business! Thanks for the review, Zwani! Enjoy the app and more power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share
Dec. 7, 2023

Works great. Just as good as more expense versions out there. Good customer service as well

Store Using app Total reviews Average rating
Tristar Plants About 1 month 10 4.2
Developer Reply

Hello friends at Tristar Plants, Thanks for the review, Vonda! YOU ARE AWESOME! Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share
Nov. 30, 2023

Great service! Has everything you need and nothing you don't. It's been instrumental in our ability to quickly adapt our UX. Most importantly, customer support via chat is quick and exceptional!

Store Using app Total reviews Average rating
Valhoma Corp 23 days 1 5.0
Developer Reply

Hello friends at Valhoma Corp, Thanks for the AWESOME review, Erik! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share
Nov. 18, 2023

great app for tracking live sessions and take instant decisions. would highly recommend.

Store Using app Total reviews Average rating
FidoFaves 6 months 2 5.0
Developer Reply

Hello friends at FidoFaves, We're glad to hear our app is helping your business! Thanks for the review, Suraj! Enjoy the app and more power to your business! 🚀 - Leo @ Propel Commerce

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