Propel Replay, Survey, Heatmap
All reviews
Super easy to use app and the insights it offers are great. Definitely recommend to all store owners. I personally love the live session recordings that enable us store owners to understand how customers shop. Definitely recommend it!!
Hello friends at Shvetah, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! π - Hernane @ Propel Commerce
They have amazing support, appreciate the help in automating session records!
Hello friends at everfur, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! π - Tom @ Propel Commerce
Great so far
Hello friends at Fryzmaker, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! π - Tom @ Propel Commerce
Best customer service ever!
Hello friends at Open Jewellery, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! π - Tom @ Propel Commerce
Great support. Tom rocks! A user-friendly app with great value for money!
Hello friends at PetArtIndia, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! π - Tom @ Propel Commerce
best replay app out there!
Hello friends at Sera Essentials, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! π - Tom @ Propel Commerce
Propel Replay works great! The support I have received has been quick and very helpful. I was searching for a replay app so that I could disable Vitals and save money and that's what I will be doing now! Thanks
Hello friends at Milk Depot Inc., Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! π - Tom @ Propel Commerce
This would go down as one of the worst apps ever due to the customer support lying to me, I just got accidentally charged for 2 apps but after contacting their customer support I got refunded even though my trial period was over, I remember last week when same thing happened with this app the customer support guy lied to me that there was no refund option and made me switch to another plan with no refund option, plus once u re-installl the app your subscription would be gone
Hello friends at TinyScopes, As was explained, it wasn't the end of your billing cycle yet and so Shopify did not give us the option to provide you with a refund. Instead, we credited you the app charge to remove it from your Shopify bill. Please review Shopify's limitations on refunds here: https://shopify.dev/docs/apps/launch/billing/refund-app-charges#limitations Specifically, limitation #1 which states that: "You (app developers) can only refund charges that the merchant has paid for. If an app charge hasn't been paid, then you can credit the charge to remove it from the merchant's bill." We regret that this Shopify limitation made for an unpleasant experience. If you require any additional assistance, please reach out at any time, and we'll do our best to help. Sincerely, Chris @ Propel Commerce
The application is easy to use. Good recording of customer behavior, but they are still developing to improve these features. I can recommand.
Hello friends at Palmera Travel Store, Thank you very much for the review, Damian! We're always happy to help anytime. Chat us anytime you need help! More power to your business! π - Leo @ Propel Commerce
Very responsive support, kind, helpful.
Hello friends at Jazwares, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! π - Tom @ Propel Commerce
Great app, easy to setup and use. 5 star customer support. Thanks.
Hello friends at Stitchery Zone, Thank you very much for the review! We're always happy to help anytime. Chat us anytime you need help! More power to your business! π - Leo @ Propel Commerce
Hello friends at Baby Avenue, Thank you very much for the review, Sarah! We're always happy to help anytime. Chat us anytime you need help! More power to your business! π - Leo @ Propel Commerce
amazing app very very good
Hello friends at OPTIONQAAF, Thank you very much for the review, Walid! We're always happy to help anytime. Chat us anytime you need help! More power to your business! π - Leo @ Propel Commerce
Hello friends at Green Vista Living, Thank you very much for the review, Anis! We're always happy to help anytime. Chat us anytime you need help! More power to your business! π - Leo @ Propel Commerce
Very useful app that allows to see where customers are clicking or viewing on your site. Works a treat when used alongside Microsoft Clarity but this will be my new go to! (Also free up to a certain amount of pages so can't go wrong!)
Hello friends at CoffeeVends, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! π - Tom @ Propel Commerce
Great support!!! I have been using LO and HJ and finally had enough... so far so good. Set up was great bc support helped me through. so easy didn't even need a demo. 5 STARS
Hello friends at Oh La La Cheri, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! π - Tom @ Propel Commerce
I've been using Propel Replays & Surveys for a while now, and it has been an absolute game changer for my business. The platform is user-friendly and allows me to easily gather valuable customer insights through surveys and analyze user behavior with replays. The ability to watch how visitors interact with my website has given me incredible clarity on what improvements are needed. The support team has been fantastic, always responsive and ready to help whenever I have questions. Overall, Propel Replays & Surveys has proven to be an essential tool in driving better user engagement and optimizing my business strategies. Highly recommended!
Hello friends at My Store, We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! π - Leo @ Propel Commerce
Easy to use and does what it promises :)
Hello friends at Lepilon, We're glad to hear our app is helping your business! Thanks for the review, Pablo! Enjoy the app and more power to your business! π - Leo @ Propel Commerce
The Propel Replay & Session Record app has been a fantastic tool for my business. It's extremely helpful in analyzing customer interactions and understanding how they navigate my website. The insights it provides allow me to improve the overall user experience, which has been great for optimizing my sales process. The app is easy to use, and the free recording space has been a generous addition. I highly recommend it to other Shopify store owners who want to enhance their customer engagement and website performance.
Hello friends at Benty Flowers, We're glad to hear our app is helping your business! Thanks for the review, Yasser! Enjoy the app and more power to your business! π - Leo @ Propel Commerce
Just testing the trail version. Customer Support was very helpful. Excited to get the heatmap results
Hello friends at DELSEY(γγ«γ»γΌ) ε ¬εΌγ·γ§γγ ζ¬εΊ, Thank you very much for the review, Yassine! We're always happy to help anytime. Chat us anytime you need help! More power to your business! π - Leo @ Propel Commerce
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