All reviews

Rating Breakdown

  • 5
    93% (459 ratings)
  • 4
    2% (9 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (6 ratings)

Reviews with Text

  • 91% (432)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 8, 2025

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at MangoIllustrated, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

4 / 5 Share

Oct. 7, 2025

Great for analytics on customer dropoffs and frustrations in e-commerce. Helped optimize pages a lot! The one thing I wish it had is a little bit better preferences on what to record so i can choose single pages to watch!

Store

SkinAct

Using app

About 1 month

Total reviews

4

Average rating

4.8

5 / 5 Share

Oct. 7, 2025

I think this app is amazing! The support team is super responsive whenever there’s a problem. It’s an essential tool for accurately tracking visits and making improvements to your store.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 6, 2025

Really helpful and easy to use! Propel Replays has helped me understand exactly what my visitors do on my store. I can see where they scroll, click, or leave — and that made it much easier to fix issues and improve my pages. The app is simple, clean, and works great. Also, the support team is super quick and friendly. Highly recommend it to anyone who wants to increase conversions and get real insights about their customers!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2025

The overall setup has been super simple, only just installed today, but excited to see what kind of data comes from it

Store

elina

Using app

About 5 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at Elina, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Ryan @ Propel Commerce

5 / 5 Share

Oct. 3, 2025

Good support! Very helpful

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at LUMEA Fashion, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Oct. 2, 2025

Wir hatten zu Beginn Probleme mit der Sichtbarkeit und der Anzeige der Heatmaps aufgrund unserer Pop-Ups und unserem Cookie Banner. Netterweise haben sich die Entwickler dem Problem direkt angenommen und innerhalb eines Monats ein neues Heatmap System entwickelt, dass uns bereits jetzt sehr weiterhilft! Auch die anderen Features, wie Replays etc. sind sehr anschaulich & hilfreich. Absolute Empfehlung!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hallo Freunde vom Teachly Shop, vielen Dank für die FANTASTISCHE Bewertung! Wir wissen das wirklich sehr zu schätzen. Viel Freude mit der App und weiterhin viel Erfolg für euer Geschäft! 🚀 – Hernane @ Propel Commerce

5 / 5 Share

Sept. 21, 2025

Great customer support!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at ABBA Collectibles, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Ryan @ Propel Commerce

5 / 5 Share

Sept. 21, 2025

Great app!

Using app

16 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello friends at Ballonnenshop.nl, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Ryan @ Propel Commerce

5 / 5 Share

Sept. 17, 2025

I really like this app! The session replays and heatmaps give me a clear view of how customers interact with my store, and I’ve already spotted areas to improve. The surveys are also a great way to get direct feedback. Setup was quick, the interface is simple, and support is responsive. Highly recommend for anyone looking to boost conversions.

Store

Zekira

Using app

About 22 hours

Total reviews

5

Average rating

5.0

Developer Reply

Hello friends at Zekira, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce

5 / 5 Share

Sept. 14, 2025

I tested the app and it works really well with my store. It gives clear insights that regular analytics tools can’t provide, and it’s already helping me optimize my customer journey. Highly recommended for any Shopify store looking to improve conversions and user experience. Propel Replay is an excellent tool for understanding not just how many visitors come to your store, but how they actually behave. The session replays and heatmaps make it easy to spot where customers drop off or get stuck, and the survey feature adds valuable direct feedback. The app is simple to set up, and the support team is very responsive and helpful.

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at MS StyleHaven, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Ryan @ Propel Commerce

1 / 5 Share

Sept. 12, 2025

The current version is quite useless and practically impossible to use — the heatmap doesn’t load at all, and the replay only records a few seconds. Customer support mentioned that these issues will be addressed in a future release, but the exact launch date is still unknown. In short, the current version is immature and comes with multiple problems.

Using app

6 days

Total reviews

6

Average rating

4.3

Developer Reply

Hello friends at PaintArtHub, I’m really sorry our app didn’t work as expected on your shop. Propel Replays does record full-length sessions. What you described usually points to an app or theme conflict - possibly your geolocation redirects. If you’re open to it, we’ll get this fixed for you fast. We’re also rolling out a major heatmaps upgrade at the end of September. We’d love the chance to make this right for you. If you can email us at [email protected], we’ll jump on it right away. - Chris @ Propel Commerce

5 / 5 Share

Sept. 8, 2025

Love the experience. It's better than other apps I tried! 10/10 Support, 10/10 features.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at SparkrLabs, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce

5 / 5 Share

Sept. 8, 2025

Easy to set up and use. The replays are clear and concise. The free plan let's you use the main features and decide if its a good fit. The support team is helpful and responsive.

Using app

About 16 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Clever Housewife Digital, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce

5 / 5 Share

Sept. 4, 2025

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at EIM Technology (EVO-IN-MOTION Technology Ltd.), Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Aug. 30, 2025

Great experience with the app so far. Lots of useful information and I'm excited to continue leveraging it and see how it can help with conversion

Using app

27 days

Total reviews

5

Average rating

5.0

Developer Reply

Hello friends at Mighty Mejdool, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Ryan @ Propel Commerce

5 / 5 Share

Aug. 29, 2025

Really helpful and fast support, very good features, and better price. Considering of buying at the moment, but free plan is very good as well.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Farkındalık Yazarlığı Atölyesi, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Aug. 28, 2025

Awesome App for Recording Visitors on your store, really Recommend, Hernane Supports was Incredible, you don't regret using this app, good service.

Using app

3 days

Total reviews

7

Average rating

4.4

5 / 5 Share

Aug. 27, 2025

good app

Using app

About 19 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Aguacero | Transforma tu Piel & Cabello, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce

5 / 5 Share

Aug. 25, 2025

So far so good. Really easy to use and gives you great insight!

Store

MODTIME

Using app

1 day

Total reviews

6

Average rating

5.0

Developer Reply

Hello friends at MODTIME, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce