All reviews

Rating Breakdown

  • 5
    93% (459 ratings)
  • 4
    2% (9 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (6 ratings)

Reviews with Text

  • 91% (432)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 25, 2025

Propel Replay is hands down the best activity recording app available. The customer service is excellent (Tom from customer service is the absolute GOAT!), the platform is simple to use, and it’s incredibly helpful for store development and A/B testing. Even if you only try the free version, download it, you’ll gain valuable insights into how customers interact with your store!

Using app

5 months

Total reviews

8

Average rating

5.0

Developer Reply

Hello friends at Sharpen Up 365, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! πŸš€ - Tom @ Propel Commerce

5 / 5 Share

Aug. 16, 2025

Nice support – Das Team reagiert schnell und hilfsbereit, selbst bei komplexeren Fragen. Die Einrichtung von Propel Replay war unkompliziert, und die Funktionen sind ΓΌbersichtlich gestaltet. Besonders hilfreich ist, dass ich genau sehen kann, wie Kunden sich im Shop bewegen

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at TerrazzoWerk, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! πŸš€ - Ryan @ Propel Commerce

5 / 5 Share

Aug. 14, 2025

This app is great! When I start using this I know where I can improve my shop. More people need to have this. I can see directly where people are scrolling to and what they want. I will grow because of this

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 2, 2025

Great !

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Linara Nova, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! πŸš€ - Ryan @ Propel Commerce

5 / 5 Share

Aug. 1, 2025

I really get a lot from the propel app. The heatmaps and the replay are brilliant - i can see what the customer is up to on my page. plus the support is great

Using app

About 19 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Torque & Tidy Ltd, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! πŸš€ - Hernane @ Propel Commerce

5 / 5 Share

July 31, 2025

Really good has helped us a lot in terms of understanding our audience

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Michael Spiers, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! πŸš€ - Hernane @ Propel Commerce

5 / 5 Share

July 28, 2025

Using app

2 months

Total reviews

6

Average rating

4.8

Developer Reply

Hello friends at The House of Blondie, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! πŸš€ - Tom @ Propel Commerce

5 / 5 Share

July 27, 2025

Great app.

Store

Orvano

Using app

18 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at Orvano, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! πŸš€ - Ryan @ Propel Commerce

5 / 5 Share

July 23, 2025

Very helpful support!

Using app

About 3 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hello friends at Simply.Bike, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! πŸš€ - Hernane @ Propel Commerce

5 / 5 Share

July 23, 2025

We added a screen-recording tool to our Shopify store, and it completely transformed how we understand user experience. We were able to identify issues, improve navigation, and significantly increase conversions. It provides real, actionable insights that you simply can’t get from standard analytics. Highly recommended for anyone looking to take their store to the next level!

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at maverick.il, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! πŸš€ - Hernane @ Propel Commerce

5 / 5 Share

July 17, 2025

I really like this app, it does everything that it says that it will do, it helped me a lot with the conversion rate on my store because I saw where my store was not converting, this app is definently worth a try!

Store

DAUKO

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at DAUKO, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! πŸš€ - Tom @ Propel Commerce

5 / 5 Share

July 16, 2025

very good service

Using app

About 10 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Meleni Baby, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! πŸš€ - Tom @ Propel Commerce

5 / 5 Share

July 16, 2025

Store

Shoparc

Using app

About 9 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Shoparc, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! πŸš€ - Tom @ Propel Commerce

5 / 5 Share

July 16, 2025

I like it. It’s a great app to see who your customers are and who’s browsing or snooping around on the website. Nice!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 16, 2025

amazing app. thank you so much hernane also for the support

Using app

About 11 hours

Total reviews

22

Average rating

4.8

Developer Reply

Hello friends at Seifenfreund, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! πŸš€ - Hernane @ Propel Commerce

5 / 5 Share

July 15, 2025

This has been great so far. I’ve tried other apps like luckyorange where you get such a limited free time to try it out. This is excellent for a small business like mine. And they have quick support that are very likeable. I am very happy so far with what they are offering. Would recommend this app over similar ones since it has a great free trial, simple and efficient tools.

Using app

1 day

Total reviews

5

Average rating

5.0

Developer Reply

Hello friends at Canis Alpine, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! πŸš€ - Tom @ Propel Commerce

5 / 5 Share

July 14, 2025

Using app

12 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at Glass Cranks, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! πŸš€ - Tom @ Propel Commerce

5 / 5 Share

July 9, 2025

Excellent app! So helpful to be able to gain insights to customer behaviour on our website. A must for any ecommerce store. Tom was super helpful! Thank you!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Music Escapades Shoppe, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! πŸš€ - Tom @ Propel Commerce

5 / 5 Share

July 9, 2025

Really helpful app! Watching visitor sessions gave us great insights into how customers navigate the store. It helped us spot issues and improve our checkout flow. The interface is clean and easy to use. Recommended app.

Store

PHAVIX

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2025

This app is awesome! Works great. Being able to watch replays on my site is a game-changer.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Slater Studio, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! πŸš€ - Ryan @ Propel Commerce