Propel Replay, Survey, Heatmap for Shopify

Propel Replay, Survey, Heatmap

Fix lost sales: record session replays, heatmaps, AI analytics
Rating
4.9
Feedback
706
Reviews
Chart
#90
Shopify

All reviews

5 / 5 Share
July 1, 2026

Very insightful and easy to use app. Ive been able to study our visitors and discover pain points and make quick easy fixes that have drastically improves conversions & user experience. Would definitely recommend.

Store Using app Total reviews Average rating
Pearl Fragrances About 23 hours 4 5.0
Developer Reply

Hello friends at Pearl Fragrances, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce

5 / 5 Share
June 30, 2026

Great Product and quick customer support

Store Using app Total reviews Average rating
Light Plus Nine 29 days 5 4.2
Developer Reply

Hello friends at Light Plus Nine, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce

5 / 5 Share
June 29, 2026

Store Using app Total reviews Average rating
STOMP Athletics 29 minutes 1 5.0
Developer Reply

Hello friends at STOMP Athletics, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce

5 / 5 Share
June 29, 2026

Store Using app Total reviews Average rating
Journey 6 months 3 5.0
Developer Reply

Hello friends at Journey, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share
June 29, 2026

This is a great tool for stores that are just getting started.

Store Using app Total reviews Average rating
NEXSU 2 days 1 5.0
5 / 5 Share
June 29, 2026

Exceptional service, with quick responses. Works well to view drop-off points in the store as well as making sure that you can get your store to its full potential.

Store Using app Total reviews Average rating
B|G Vitae 5 days 1 5.0
Developer Reply

Hello friends at B|G Vitae, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share
June 26, 2026

This is truly such a valuable app. Couldn't recommend more! Love it

Store Using app Total reviews Average rating
olivemae 17 days 2 5.0
Developer Reply

Hello friends at olivemae, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share
June 25, 2026

Very smart app. The weekly recap email is also an interesting feature. Loving it so far.

Store Using app Total reviews Average rating
La Belle Boutique 8 days 6 5.0
Developer Reply

Hello friends at La Belle Boutique, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce

5 / 5 Share
June 25, 2026

Super einfach und benutzerfreundlich.

Store Using app Total reviews Average rating
Minilo About 1 hour 1 5.0
Developer Reply

Hallo Freunde bei Minilo, vielen Dank für die großartige Bewertung! Wir wissen das sehr zu schätzen. Viel Spaß mit der App und weiterhin viel Erfolg für euer Unternehmen! 🚀 - Hernane von Propel Commerce

1 / 5 Share
June 19, 2026

Tive um problema de pagar o app e ele não funcionar direito, então desinstalei o app e quando fui instalar novamente estavam me cobrando novamente. Entrei em contato com o suporte, leram meu comentário, não responderam e sairam do chat. Não recomendo!

Store Using app Total reviews Average rating
BONSORI 2 months 2 3.0
Developer Reply

Olá, lamentamos muito que você não tenha conseguido entrar em contato com nosso suporte. Nosso suporte está disponível 16 horas por dia, e sua mensagem foi recebida na sexta-feira às 19h, quando nossa equipe já estava offline. Gostaríamos muito de ajudá-lo(a) com qualquer problema que esteja enfrentando. Entraremos em contato por e-mail para ver o que podemos fazer para ajudar.

5 / 5 Share
June 18, 2026

Works very good so far and good service!

Store Using app Total reviews Average rating
Bare Living About 19 hours 1 5.0
Developer Reply

Hello friends at Bare Living, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share
June 16, 2026

Wonderful app, fast support and fixing all issues/adding new features by the support that are actually necessary

Store Using app Total reviews Average rating
Lifted Clothing 11 days 10 4.6
Developer Reply

Hello friends at Lifted Clothing, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share
June 16, 2026

Good app

Store Using app Total reviews Average rating
Revuro 7 months 2 5.0
Developer Reply

Hello friends at Revuro, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share
June 16, 2026

Store Using app Total reviews Average rating
Piccolo&Co About 2 months 2 5.0
Developer Reply

Hello friends at Piccolo&Co, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share
June 15, 2026

perfect app. can get a lot of information

Store Using app Total reviews Average rating
Diego & Silvia Madrid 2 days 1 5.0
5 / 5 Share
June 15, 2026

fantastic app

Store Using app Total reviews Average rating
Max-RPM 2 days 2 5.0
Developer Reply

Hello friends at Max-RPM, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

1 / 5 Share
June 15, 2026

Price/quality is ok. Its low price, low quality compared to other options like LuckyOrange. I had a basic plan 9.90 per month and decided to switch to a free plan. Standard billing practice is to retain access to premium features till the end of billed period. But, in this case, even though i had paid for a full month and switched before the end - my premium features were cancelled immediately. I asked the support chat and they confirmed this is how it is. No warnings whatsoever that switching will cancel even already paid features. Its definitely not industry standard - and support mentioned "we will try to find out what went wrong". Maybe start by looking into standard practices and your policies. - Reply to Chris (Propel). - thats not how that went. Read below: As i explained the support employee using a hypothetical situation - what if i had just paid for a month and then cancelled? - he indeed mentioned that due to the very short window they would refund. But in my situation where i had just a few days left of my paid cycle - it would not be the case as it is already cancelled. So no, you did not offer me that, you also failed to offer me access to the features for the days i had left.

Store Using app Total reviews Average rating
Distinct Amsterdam 8 months 9 4.6
Developer Reply

Thanks for the feedback and correction. Our agent should have offered you a refund for your unused plan time, and I've sent that along to you. Please rest assured that we'll be shipping an improved downgrade flow in the next couple weeks that will keep those features active through the end of the billing cycle. - Chris @ Propel Commerce

5 / 5 Share
June 8, 2026

Store Using app Total reviews Average rating
Zeyta Jewellery 17 minutes 3 5.0
Developer Reply

Hello friends at Zeyta Jewellery, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce

5 / 5 Share
June 8, 2026

Fantastic app , helps me see what customers are doing on-site and see the weaknesses

Store Using app Total reviews Average rating
Yas Mart About 16 hours 1 5.0
Developer Reply

Hello friends at Yas Mart, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share
June 8, 2026

Great app to track how customer are moving inside your website and detect patterns to improve CRO. Free plan is more than great for when you are starting a new business. It has many different tools like sessions recording, heatmaps and IP exclusion. Great customer service as well.

Store Using app Total reviews Average rating
The Lumen Method 3 days 1 5.0
Developer Reply

Hello friends at The Lumen Method, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

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