All reviews

Rating Breakdown

  • 5
    95% (522 ratings)
  • 4
    3% (15 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (8 ratings)

Reviews with Text

  • 90% (492)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 8, 2025

Easy to set up and use. The replays are clear and concise. The free plan let's you use the main features and decide if its a good fit. The support team is helpful and responsive.

Using app

About 16 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Clever Housewife Digital, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce

5 / 5 Share

Sept. 4, 2025

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at EIM Technology (EVO-IN-MOTION Technology Ltd.), Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Aug. 30, 2025

Great experience with the app so far. Lots of useful information and I'm excited to continue leveraging it and see how it can help with conversion

Using app

27 days

Total reviews

10

Average rating

5.0

Developer Reply

Hello friends at Mighty Mejdool, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Ryan @ Propel Commerce

5 / 5 Share

Aug. 29, 2025

Really helpful and fast support, very good features, and better price. Considering of buying at the moment, but free plan is very good as well.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at Farkındalık Yazarlığı Atölyesi, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Aug. 27, 2025

good app

Using app

About 19 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Aguacero | Transforma tu Piel & Cabello, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce

5 / 5 Share

Aug. 27, 2025

Really good app! struggled to get sales and wanted to knows why. and because of the replay feature i can excactly see what people do and why they do it, so i could chance certain things around. Easy 5 stars!

Using app

About 21 hours

Total reviews

2

Average rating

3.0

Developer Reply

Hello friends at CozyCloud, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce

5 / 5 Share

Aug. 25, 2025

So far so good. Really easy to use and gives you great insight!

Store

MODTIME

Using app

1 day

Total reviews

6

Average rating

5.0

Developer Reply

Hello friends at MODTIME, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Aug. 25, 2025

Propel Replay is hands down the best activity recording app available. The customer service is excellent (Tom from customer service is the absolute GOAT!), the platform is simple to use, and it’s incredibly helpful for store development and A/B testing. Even if you only try the free version, download it, you’ll gain valuable insights into how customers interact with your store!

Using app

5 months

Total reviews

8

Average rating

5.0

Developer Reply

Hello friends at Sharpen Up 365, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Aug. 16, 2025

Nice support – Das Team reagiert schnell und hilfsbereit, selbst bei komplexeren Fragen. Die Einrichtung von Propel Replay war unkompliziert, und die Funktionen sind übersichtlich gestaltet. Besonders hilfreich ist, dass ich genau sehen kann, wie Kunden sich im Shop bewegen

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at TerrazzoWerk, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Ryan @ Propel Commerce

5 / 5 Share

Aug. 14, 2025

This app is great! When I start using this I know where I can improve my shop. More people need to have this. I can see directly where people are scrolling to and what they want. I will grow because of this

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 12, 2025

The support is EXTREMELY quick, and the replays come back way quicker than say HotJar which i was trialling with is really good as you can iterate quicker if you need to - overall really liking this so far, can't wait to see updates they come up with. Honestly the support is soo good

Store

ZenSock

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2025

A very useful app, it helped out business understand our customers behaviour and needs better. Customer service is also exceptional as they are fast and helpful !

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2025

Great !

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Linara Nova, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Ryan @ Propel Commerce

5 / 5 Share

Aug. 1, 2025

I really get a lot from the propel app. The heatmaps and the replay are brilliant - i can see what the customer is up to on my page. plus the support is great

Using app

About 19 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Torque & Tidy Ltd, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce

5 / 5 Share

July 31, 2025

Really good has helped us a lot in terms of understanding our audience

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Michael Spiers, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce

5 / 5 Share

July 28, 2025

Using app

2 months

Total reviews

6

Average rating

4.8

Developer Reply

Hello friends at The House of Blondie, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

July 23, 2025

Very helpful support!

Using app

About 3 hours

Total reviews

5

Average rating

5.0

Developer Reply

Hello friends at Simply.Bike, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce

5 / 5 Share

July 23, 2025

We added a screen-recording tool to our Shopify store, and it completely transformed how we understand user experience. We were able to identify issues, improve navigation, and significantly increase conversions. It provides real, actionable insights that you simply can’t get from standard analytics. Highly recommended for anyone looking to take their store to the next level!

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at maverick.il, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce

5 / 5 Share

July 17, 2025

I really like this app, it does everything that it says that it will do, it helped me a lot with the conversion rate on my store because I saw where my store was not converting, this app is definently worth a try!

Store

DAUKO

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at DAUKO, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

July 16, 2025

very good service

Using app

About 10 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Meleni Baby, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce