All reviews

Rating Breakdown

  • 5
    95% (522 ratings)
  • 4
    3% (15 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (8 ratings)

Reviews with Text

  • 90% (492)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 16, 2025

I like it. It’s a great app to see who your customers are and who’s browsing or snooping around on the website. Nice!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 16, 2025

amazing app. thank you so much hernane also for the support

Using app

About 11 hours

Total reviews

23

Average rating

4.8

Developer Reply

Hello friends at Seifenfreund, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce

5 / 5 Share

July 15, 2025

This has been great so far. I’ve tried other apps like luckyorange where you get such a limited free time to try it out. This is excellent for a small business like mine. And they have quick support that are very likeable. I am very happy so far with what they are offering. Would recommend this app over similar ones since it has a great free trial, simple and efficient tools.

Using app

1 day

Total reviews

5

Average rating

5.0

Developer Reply

Hello friends at Canis Alpine, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

July 14, 2025

Using app

12 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at Glass Cranks, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

July 9, 2025

Excellent app! So helpful to be able to gain insights to customer behaviour on our website. A must for any ecommerce store. Tom was super helpful! Thank you!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Music Escapades Shoppe, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

July 9, 2025

Really helpful app! Watching visitor sessions gave us great insights into how customers navigate the store. It helped us spot issues and improve our checkout flow. The interface is clean and easy to use. Recommended app.

Store

PHAVIX

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2025

El mejor soporte, te contestan en el momento, son amables, siempre buscan ayudarte. La app tiene su versión gratuita que te permite ver sesiones en vivo, errores 404 y más.

Using app

9 days

Total reviews

3

Average rating

4.7

Developer Reply

Hola amigos de Aircraft Shop Supply, ¡Gracias por la IMPRESIONANTE reseña! Eres muy apreciado. ¡Disfruta de la aplicación y más potencia para tu negocio! 🚀 - Tom @ Propel Commerce

5 / 5 Share

July 2, 2025

The app is very useful to pinpoint what the visitor journey is. It revealed many weak areas to be addressed for best conversion.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at InstaIDPhoto, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce

5 / 5 Share

July 1, 2025

Very good app, helped see some issues in my funnel, add content, and detect "fraudulent" visits

Store

Lauredi

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Lauredi, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

June 30, 2025

Merci Tom. Il a été réactif et très gentil. J'utilise l'appli depuis peu et j'aime bien ses fonctionnalités.

Using app

About 5 hours

Total reviews

32

Average rating

5.0

Developer Reply

Hello friends at Mum&Choupinou, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

June 30, 2025

Love this app and the support is even better very quick easy to understand and helpful thumbs up from me Tom is the best

Store

FaithNY

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at FaithNY, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

June 28, 2025

The app is great to either start a web page or when you re design.

Using app

About 20 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hello friends at Sticky México, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Ryan @ Propel Commerce

5 / 5 Share

June 28, 2025

Store

Degleri

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Degleri, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Ryan @ Propel Commerce

5 / 5 Share

June 27, 2025

Its the best session recording app on Shopify. It records UTM tags and referrer which even google analytics misses. It accurately shows all sessions of a visitor over multiple days, super useful for knowing from which campaign the first visit came from. 100% recommended.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at Hops & Pops, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

4 / 5 Share

Jan. 30, 2026

Sehr hilfreiche App zur Analyse des Nutzerverhaltens. Die Replays helfen uns, Kaufabbrüche besser zu verstehen und Optimierungspotenziale im Shop gezielt zu erkennen. Klare Empfehlung für jeden, der Conversion-Optimierung ernst nimmt.

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Hallo Freunde von AquaLifeScape, vielen Dank für die FANTASTISCHE Bewertung! Wir wissen das wirklich sehr zu schätzen. Viel Freude mit der App und weiterhin viel Erfolg für euer Geschäft! 🚀 – Hernane @ Propel Commerce

5 / 5 Share

June 27, 2025

Ich bin wirklich begeistert. Musste mich zwar erst ein wenig damit beschäftigen, aber der support ist schnell und kompetent und es ist echt spannend zu sehen, wie meine Kunden den shop sehen! Muss man haben!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hallo Freunde von ei-nzigartig, vielen Dank für die FANTASTISCHE Bewertung! Wir wissen das wirklich sehr zu schätzen. Viel Freude mit der App und weiterhin viel Erfolg für euer Geschäft! 🚀 – Hernane @ Propel Commerce

5 / 5 Share

June 26, 2025

First impresions, really good so far :)

Store

IMHaus

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at IMHaus, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

June 25, 2025

Wir nutzen diese App schon länger und für diverse Stores. Die Bedienung ist sehr intuitiv. Die Replays und die dazugehörigen Funktionen helfen uns bei der Analyse der Kundenverhalten. Wir konnten dadurch schon Optimierungen vornehmen, welche mehr Sales generierten. Und das beste ist der kostenlose Plan. Klare Empfehlung.

Store

OriHErb

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Hallo Freunde bei OriHERb, Vielen Dank für die FANTASTISCHE Bewertung! Sie werden sehr geschätzt. Viel Spaß mit der App und mehr Power für Ihr Unternehmen! 🚀 - Tom @ Propel Commerce

5 / 5 Share

June 25, 2025

These are the first few hours I've been using it, and I'm enjoying seeing my clients' behavior to see what changes I can make. If it continues to be useful, I'll definitely purchase a paid plan.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Puraszapas, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce

5 / 5 Share

June 24, 2025

We started using Propel Replay about a month ago, and it’s already become one of our go-to tools for optimizing our website. The session replays are incredibly detailed, with smooth playback, accurate mouse tracking, and heatmaps that actually help pinpoint where users drop off or get stuck.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at FLOW Compression, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce