ShineOn: Print On Demand
ShineOn: Print On Demand
Rating
4.5
feedback
471
chart
#415
All reviews
Review RSS Feed
Oct. 1, 2024
Very easy integration and lots of support!
Thank you for your feedback! We're glad to hear that you found the integration easy and appreciate the support. If you need any further assistance, we’re always here to help. Keep shining and happy selling!
Oct. 1, 2024
Just getting started so far i like it
Thank you for sharing! We're glad to hear you're liking ShineOn so far. If you have any questions or need assistance as you get started, don’t hesitate to reach out. Keep shining and happy selling!
Sept. 24, 2024
ALL I WANTED WAS A VIDEO TO INFORM ME AS TO WHY MY ARTWORK WAS NOT UPLOADING. (OR SOME SORT OF DIALOGUE BOX DROPPING DOWN TO TELL ME IT IS TOO SMALL / LARGE / WHATEVER. THERE ARE NO ACTUAL TRAINING VIDEOS AT ALL THAT GUIDE YOU THROUGH THE BASICS??
We're really sorry to hear about your frustration with the artwork upload process. It should be clear and easy to understand why your artwork isn’t uploading, and we completely understand your desire for more helpful guidance or error messages. While we work on improving the training materials and in-app feedback, here are a few possible reasons your artwork might not be uploading: File Size/Dimensions: Ensure your artwork meets the required dimensions (e.g., 1959x2000 pixels) and is under the file size limit (usually 5MB). File Format: Make sure your design is in the correct format (JPEG or PNG). Internet Connection: Sometimes a slow connection can interrupt uploads. I understand you need clear, accessible help. We’re working on making these resources better, and in the meantime, feel free to reach out to customer support, and we'll guide you through it directly. Thank you for your patience, and I apologize for the inconvenience. -ShineOn Team
Sept. 22, 2024
I found ShineOn while trying to start a home business. After researching, I loved the fact that the company is based in Tampa, Florida and that they do most of their production there. Having a distributor which is US-based is important to me. The wide variety of products, add-on selections, and customization service is excellent. After receiving a Sample Product Kit, I knew that I could use ShineOn products as products I believe in. Having seen the quality and craftsmanship firsthand, I am proud to be associated with such a fine, US-based company. The website is extensive and takes a while to go through. As I am self-taught, the numerous tutorials and videos have been very helpful. I have never had a bad experience using the Customer Service Live Chat. I will say that the Bot is not very helpful most of the time (at least for me). Some of the tutorials do not cover everything a newbie needs to know in order to properly set up the site and publish it. However, that is a small negative in the grand scheme of things. I look forward to building my business and hopefully supplementing my income.
Thank you so much for your thoughtful and detailed review! We're thrilled to hear that you appreciate ShineOn's US-based production and product quality. It's wonderful to know that our variety of products, customization options, and the Sample Product Kit have met your expectations. We’re glad the tutorials and customer service have been helpful to you, though we understand your feedback about the bot and tutorial coverage. We’ll take that into consideration as we continue to improve our resources for newbies. We’re excited to see your business grow and hope ShineOn helps you reach your goals of supplementing your income. If you ever need more support, we’re always here to help! Keep shining and happy selling!
Sept. 20, 2024
Sept. 18, 2024
I am still new to print on demand. This app makes setting up a product very easy. I am excited to see what the future holds for my business and all the growth to come with ShineOn.
Thank you for your wonderful review! We're so happy to hear that you’re finding the ShineOn app easy to use, especially as you’re starting your print-on-demand journey. We're excited to be a part of your business growth and can't wait to see all the success coming your way! Keep shining and happy selling!
Sept. 17, 2024
Hard work but pretty easy to use. I've only just started so I can't say for certain if this investment has paid off. TBD.
Thank you for sharing your experience! We know that building a business takes effort, but we're glad to hear you find ShineOn easy to use so far. Every journey has its own pace, and we're here to support you as you continue to grow and see the results of your investment. Keep shining and happy selling!
Sept. 14, 2024
Sept. 1, 2024
I love the product, but when I add them to my store it shows sold out I did reach out to your company by chat, but they weren't able to help me, but I will still keep on trying to figure out why it's doing that.
Thank you for your feedback, and I’m sorry to hear about the trouble you’re having with products showing as sold out in your store. I understand how frustrating that can be, especially when you're eager to start selling. Here are a few steps that might help: 1. Check Inventory Settings: Make sure the "Track quantity" option is correctly set for your products in Shopify. If it’s tracking inventory, ensure there’s a quantity available. 2. Sync Issues: Try resyncing your products between ShineOn and Shopify. Sometimes a quick resync can resolve the issue. 3. Product Status: Ensure that the products are set to "Active" and available on the sales channels you’re using. I appreciate your persistence in trying to resolve this issue. If it continues, please reach out again, and we’ll do everything we can to assist you. Thank you for your patience, and we hope to get this sorted out for you soon. Thank you for your feedback! -ShineOn Team
Aug. 30, 2024
Wanted to give them another try but damn why is it so hard to find basic info? For something as simple as shipping and production time, it took me two days looking from page to page to sorta figure it out and I only still "sorta" figured it out. I find myself needing spending my valuable time on exterior resources to understand how to use their app, until I realized I'm only wasting my time and it shouldn't be this way. Wanted to connect them to teeinblue hoping the process of using their products will be a bit easier, even that was impossible. As usual I found myself spending an hour looking at different tutorials and articles of how to integrate it to teeinblue, but my dashboard was very different from those tutorials and there was no way to find my API. Finally reached out to their customer service and explained how I looked at different tutorials and articles but still couldn't find my API, what did they do? "Hello, please review article for API instructions." LMAO??? I didn't waste a breath with uninstalling the app after reading that. Do you want people to use your products or not??? Not to mention that I had to also find out from exterior resources that they are discontinuing their wooden base from their acrylics, yet its still there as a variant and they didn't even update the mockups. Imagine if I added that to my store, only for them to send acrylic only to my customer and leave us both confused. A mess.
we apologize for the difficulties you've faced with ShineOn, from finding basic information to issues with integration and outdated product variants. Your frustration is understandable, and we're sorry that our support didn’t meet your expectations. We appreciate your feedback and are committed to improving these areas. If you’re willing to give us another chance, we’d like to help resolve these issues. Thank you for sharing your experience. -ShineOn Team
Aug. 29, 2024
Great! So many different products and great quality
Thank you for your positive feedback! We're thrilled to hear that you appreciate the variety of products and their quality. We're committed to offering a diverse range of high-quality items to help you succeed. If you need any assistance or have questions, we're here to support you. Keep shining and happy selling!
Aug. 29, 2024
just love the "Made in the USA". hopefully i can make sales.
Thank you for your support! We're proud to offer products that are "Made in the USA," and it's wonderful to hear that you appreciate that aspect. With your enthusiasm and dedication, we're confident that you'll achieve great sales. If you need any assistance or have any questions as you continue on your journey, we're here to help you every step of the way. Keep shining and happy selling!
Aug. 29, 2024
Shine store is easy to navigate and user friendly exited to design gifts and use this platform to print on demand
Thank you for your feedback! We're delighted to hear that you find the ShineOn store easy to navigate and user-friendly. It's exciting that you're ready to start designing gifts and using our platform for print on demand. If you need any assistance or have questions along the way, we're here to support you. Keep shining and happy selling!
Aug. 28, 2024
I'm enjoying using Shineon because the ease of getting my designs implimented.
Thank you for your feedback! We're thrilled to hear that you're enjoying using ShineOn and finding it easy to implement your designs. Our goal is to make the process as smooth and enjoyable as possible. If you need any assistance or have any questions, we’re here to help. Keep shining and happy selling!
Aug. 27, 2024
The app is very user friendly and I love the fact they offer a free plan. This is awesome for those of us just starting out as you have everything you need to get started. ShineOn has really exceed my expectations. I am so excited about getting my store active!
Thank you for your fantastic feedback! We're thrilled to hear that you find the app user-friendly and that our free plan is helping you get started. It's great to know that ShineOn has exceeded your expectations, and we're just as excited as you are to see your store go live! If you need any assistance as you continue setting up, we're here to help. Keep shining and happy selling!
Aug. 23, 2024
Created product but shopify keeps saying it is out of stock this is very annoying
We’re sorry to hear that you’re experiencing this issue with Shopify. It sounds frustrating, especially after putting in the effort to create your product. This out-of-stock issue can sometimes happen due to inventory settings or sync problems between ShineOn and Shopify. Here are a few steps you can take to troubleshoot the problem: 1. Check Inventory Settings: Go to the product page in your Shopify admin and check the inventory settings. Make sure that the “Track quantity” option is unchecked if you’re not tracking inventory, or if it is checked, ensure that there’s sufficient stock listed. 2. Sync Issues: Sometimes, syncing issues can cause products to show as out of stock. Try resyncing your products from ShineOn to Shopify. 3. Check ShineOn App Settings: Ensure that your product settings in the ShineOn app are correctly configured to sync with Shopify. Double-check the stock levels and fulfillment settings. 4. Contact Support: If the issue persists, it might be best to reach out to ShineOn or Shopify support for assistance. They can help diagnose the problem and get it resolved quickly. We want your experience to be smooth and frustration-free. If you need more help, don’t hesitate to reach out to our support team. Thank you for your feedback! -ShineOn Team
Aug. 21, 2024
Aug. 18, 2024
I am new to ecommerce and this was my first supplier. It is easy to setup and get started. I love the support and training we will receive. I am looking forward to building a profitable and long erm relationship with ShineOn.
Welcome to the world of eCommerce! We're thrilled to be your first supplier and to hear that you found the setup process easy. It's great that you're enjoying the support and training we offer—we're here to help you every step of the way. We’re excited to be part of your journey and look forward to building a profitable and long-term relationship with you as well. Keep shining and happy selling!
Aug. 15, 2024
ShineOne did not waste anytime setting up m store. I am happy with the overall experience.
Thank you for your feedback! We’re thrilled to hear that you had a quick and smooth setup experience with ShineOn. Your satisfaction is our priority, and we're glad you're happy with the overall experience. If you need any assistance or have questions, we're here to help. Keep shining and happy selling!