ShipHero Inventory & Shipping

If you want a inventory program that randomly doesn't update your shopify inventory correctly then this is perfect! It also enable you to randomly sell sizes that you do not have in stock ... a great tool for destroying your customer loyalty and retention!

It's a good app when it's working. Let me tell you about my experience. The quantity of the product is not sinkable with my store. Allocated is not working properly and cannot be used. Unable to identify warehouse. If you don't believe me, please email me. I'll share my screenshot. [email protected]

We switched over to Shiphero from Shipstation in March of '17 and we couldn't be happier. We switched over initially because we needed our pickers to have the ability to scan products - we had lots of issues with shipping the right item wrong size previously. After the adjustment period when people are learning the software and forcing it to do things it is attempting to stop, everything runs smoothly. It integrates seamlessly with Shopify which has been fantastic, one thing we wished there was Quickbooks integration but we've found a decent piece of software called Softcookies to handle this. The Shiphero staff has been quite professional and expedient when answering questions or fixing any problems we've come across and have made the transition and continued use of Shiphero to be nothing short of wonderful!

We are very happy with shiphero! We did tons of research on all the inventory apps available which led to shiphero and sku labs. We installed both apps and did a series of tests finding that shiphero had a lot more features for inventory management and shipping. Shiphero is great to get started with inventory management with plenty of room for growth. Their mobile app is great also for sending shipments in just a few clicks. Here are a few things that we really like about the app: 1) We store pdf's within the sku's for technical drawings (would love it if we could upload other files, currently just have the ability for images and pdf's) 2) We have nested kits so we know every individual part that makes up our products. Also allows for effortless inventory tracking. 3) We have an automation rule set to use a customers shipping account when they place an order and our shipping account for regular customers. We also have automation rules set to prioritize shipments. 4) We set up vendors for different departments of our business to send purchase orders when we need to manufacture more of our products. 5) Any questions or help we need they are very quick to respond with knowledgeable people on the other end. 6) All outgoing orders are quickly barcode scanned for accuracy with visibility showing that the packer did his job correctly. I highly recommend this app. Their product and service is so great that I had to take the time to give them a great review for all their hard work!

I would give ShipHero 6 stars if I could! Easy to use software right out of the box. Same look and feel as Shopify, so there's limited training needed. It fits the needs of our large 8-figure turnover company with 50+ employees, covering everything from Wholesale, Goods In, Barcode Readers, Different User Access Levels, iPad App for even easier access and use, easy plug-n-play with Shopify, and the best help and support you could wish for. Fast, prompt and genuinely helpful. We looked at all of the other solutions, and ShipHero was by far the best value for money. They're difficult to beat. DW, CMO, WigOutlet.com

ShipHero is the answer to all your inefficiencies in your warehouse! Are you looking for a complete, "out of the box", Warehouse Management System (WMS) to improve your business? Do you want to enable LIVE inventory quantities that are pushed to your sales platform, organize your warehouse inventory with product locations, improve picking/shipping speed and accuracy, lower shipping costs, have the ability to cycle count inventory on a regular basis without closing your store, create purchase orders and receive inventory with the click of a button, and continuously track warehouse performance and metrics in real time?? ShipHero can do all this and MORE! Our business was growing at such a rate that we could barely keep up with the volume of orders each day. We were in need of a system that was much more efficient and accurate compared to the current system we were using, which was basically "Stone Age" technology. We needed a system that controlled our inventory across our various sales channels, IN REAL TIME, to prevent running out of stock, causing customer back orders. We wanted a system to seamlessly purchase products from our manufacturers, receive them into our warehouse inventory, and make them available for sale on our channels. Picking and shipping orders with paper invoices, one at a time, was just not efficient any more. Trying to determine the cheapest and fastest shipping carrier ourselves was slowing our throughput with shipping. We were tired of manually taking metrics and entering them in an excel sheet to create reports on our progress within the warehouse. The list when on, and on, and on... Once we found ShipHero, it was game on! It seemed as though every thing we needed to improve upon to grow our business, ShipHero had an answer for. The ShipHero Support staff was instrumental in assisting in the implantation of their system. They stayed in constant communication every time we had questions about how to use or implement the system until we had a solution. With a very useful support web page, YouTube videos, LIVE webchat, and the rest of their solutions support team, setting up ShipHero was not that hard at all. In a little over 6 weeks, our warehouse went from the stone age to the 21st century and we couldn't be happier! The warehouse used to be a focal point of our attention, now that we have ShipHero in place, we can focus our entire attention on continuing to grow our business!

Amazing platform! Our fulfillment process has really been simplified. Their team recently held our hand through an otherwise tough migration and it couldn't have been any smoother. Thanks ShipHero!

WE LOVE SHIPHERO!!! From order fulfillment to inventory management, could not ask for anything better. The iPad/iPhone integrations make life easy and reduce packer error like nothing else. Great team, great support, couldnt ask for anything more!

Thank you so much for shiphero team. Used this app for three years now. No matter for order shipping or quantity update is well done. Great communication, highly recommended to all online business users.

Being a small business finding the right app to fit your company needs can be difficult, especially when there are so many to choose from. My store has gone through multiple apps to try and find a solution to our inventory and shipping problems. We have multiple locations that we keep stock and Shopify doesn't allow more than one store location to separate inventory counts. Lucky for us I found ShipHero! Not only have they solved how we go about fulfilling orders but they have also become a complete solution to our inventory problems! With ShipHero I am now able to manage each location with ease and on top of that i can get a report of what is needed to be ordered! Those few features only scratch the surface of what ShipHero can do! There are so many useful tools to use and i find myself discovering a new feature everyday. The best part of all is the amazing support they have. Any and all questions i have asked, (there are quite a few), they were able to answer right away! Even for someone like myself who is fairly new to all of these management apps, they respond quickly and with lots of detail to make sure i understand and left me feeling more confident by the end of each conversation. So if you are looking for a solution to any and all of your inventory and shipping needs, then look no further! The more you use ShipHero the more you will love it and be happy that you made the right choice. Thank you ShipHero! -Dan Ruta- www.Gard.in

My business never got this app to work. We had some costly mistakes due to using this app; however, we did receive support. Eventually, it started feeling like they were avoiding us and we felt like we were being a pain to them. After 30 days of trying to get this app to work, we finally gave up and they gave us our money back.

This is a personal, responsive company that really understands what warehousing software needs to provide. Unlike the competitors, the workflows are user-centric. If you are packing, you see only the information you need to efficiently pack. Likewise with picking, receiving and every other warehouse operation. Customer service is handled via online chat and they are FAST. If you have a question, they respond with an answer within minutes. No more down time while waiting for tickets! Hands down the best value in this category.

Nicholas, Aaron, Martin, Adam, Anthony and many others from the support team: Thank you. Integrating a system like Shiphero requires a lot of support and patience, and those guys are effortless on explaining every question and solving every problem. We exchanged over 100 e-mails in 30 days of trial and I'm confident that Shiphero is going to be a partner for my business for many years to come.

Our team has been working for the past 2 months to take a business online within a 3 month period for approx. 10,000 items. The team at Ship Hero is very responsive to our questions about picking logic, shipping labels, and process development for requirements such as returns and order cancellations. Josef, in particular, is quick to understand our questions and provides fast responses and recommendations to move forward, In cases where our needs required customization, we were presented with options and associated costs. Ship Hero has a nimble team who jumps in and contributes to quick solutions in our race to go to market. Much appreciated.

We've been using ShipHero for the last few years to manage our operation. We used to be on a custom cart and now are on Shopify Plus. We're a fairly large operation, with several large stores in New Jersey as well as https://www.winechateau.com/ ShipHero is a full solution for the backend of our business, including of course shipping, inventory and receiving, but also inventory value reports, purchase order generation and returns management. Using ShipHero with barcode scanners has made a huge difference in the efficiency and accuracy of our operation. ShipHero is dependable and reliable. I highly recommend ShipHero to anyone on Shopify or Shopify Plus!

I've had a few pain points with ShipHero but overall the experience has been very positive. The highlight for me has been their customer support team --- they offer live chat support and almost always reply within minutes, with a dedicated rep that's super knowledgeable about the platform. I've found a lot of apps within the Shopify store that have offered excellent CS support, but it's hard for me to think of one better than ShipHero so far.

I recommend ShipHero highly. Shopify + ShipHero is how we run our business and we're delighted with both. The software has the features we need to run and scale our business. Would give 6 stars if I could. Give ShipHero a try.

Love it! warehouse management at its best. guys over at SH help us all the time. incredible service and app!

ShipHero has been a great partner. The staff is always quick to respond, and the in-person training was extremely informative. It's been a wonderful tool and helped with all of our shipping needs. We can't recommend it enough.

The best decision I've made is moving to ShipHero. The app is amazing, the integration with Shopify is perfect. Order import is practically instantaneous. ShipHero has replaced my previous inventory, picking/packing, and shipping softwares and works better than any of them ever did. This app works like you think every app should work. It does its job and it's fast. The most amazing thing has been the customer service. So quick and helpful, they've been a dream to work with. I wish I'd switched sooner.