Shiprocket: eCommerce Shipping

Shiprocket checkout is just like a scam, They will force you to recharge wallet with huge amount just after deduction of huge amount wrongly. Never ever use shiprocket service. I said never

i would not give even 1 star if i could. Worst platform. I am receiving weight discrepancies for all the shipments since November. I have been shipping the same products in the same package since September and now suddenly there is a weight issue. They have mentioned wrong dimensions and weight and charged me for this. They have even disregarded all the raised disputes. Only a few of them were accepted, for which i have not received any refund yet. I am switching the platform now. The customer care is also not helpful at all.

Shiprocket is not for eCommerce Startups, as in the name of automation they will fleece you of, by charging overweight charges. Knowing the product only weigh 600gms, in the name of automation by courier partners they will overcharge you make money in hand with courier partners. No one will support you in fighting it out for you/startup. Go direct with courier companies. It is now 5 months now in June 2025, still no resolution provided. COD amount is also not remitted. We moved to another Delivery partner for last 4 months.

Using Shiprocket Logistics for our Shopify store has been a game-changer. The integration with Shopify is effortless, ensuring quick and smooth order fulfillment. With access to multiple courier partners, we can select the best option based on delivery speed, cost, and reliability, which adds significant flexibility to our operations. One of Shiprocket's standout features is its intuitive dashboard and advanced tracking system. These tools make it easy to monitor shipments and provide accurate real-time updates to our customers. Their responsive customer support team further enhances the experience by promptly resolving any issues or queries. We also appreciate the efficiency of their COD remittance process, which simplifies cash flow management for our business. Shiprocket has helped us optimize our logistics processes, saving time and effort while elevating our customer experience. It’s a must-have solution for Shopify store owners seeking a reliable and efficient shipping partner.

Best Multi shipping provider

They are the best in this industry. There is no other alternative to their services. They have very prompt support system also.

For small business owners like. us, shiprocket is a game changer. Without shiprocket it was nearly impossible for me to automate my logistics. Account managers are very helpful and always supports you in times of need like a trusted partner. Would definitely recommend Shiprocket to anyone who is starting out their own ecom store or even if you are a big brand

We have been using shiprocket for the last almost 4 years. Their rates are economical and user interface is also very easy. The support team has always been very helpful . Would recommend to all startups to choose shiprocket

I had the pleasure of working with Akshay Beniwal as my account manager, and I couldn't be more impressed with his professionalism and dedication. Akshay consistently goes above and beyond to ensure our needs are met, always providing timely and thoughtful responses to any questions or concerns. His deep understanding of our business objectives and his proactive approach to problem-solving have made a significant impact on our success. I truly appreciate his attention to detail and ability to anticipate our needs. It’s rare to find someone as committed and knowledgeable as Akshay, and I look forward to continuing our partnership.

Account manager is good response timely and the platform is user-friendly, and the automated tracking updates keep our customers informed every step of the way.

Seamless integration with Shopify. Not facing any problem till now.

The Shiprocket integration with Shopify has been incredibly helpful in streamlining our shipping process. The ease of managing orders and tracking shipments has saved us a lot of time. The platform’s automated features and wide courier options are highly appreciated. We look forward to seeing more features and updates in the future!

Dear Shiprocket Team, We would like to take a moment to express our heartfelt appreciation for your excellent service. Your prompt responses and proactive resolutions to any shipment delays or challenges we have faced have been commendable. Your team's dedication and efficiency have greatly contributed to streamlining our operations and ensuring a seamless experience for our customers. It’s a pleasure to collaborate with such a professional and dependable team. Thank you for your consistent support and commitment to excellence. Best regards, Tripole Team

It's the best shipping platform, very convenient and the managers are also very helpful, they always try to solve any problem asap. Must recommended.

We have been using Shiprocket services for more than 3 years are we are satisfied by their service and support.

Nice App. working with them from past few years and really great.

As a growing e-commerce business, Shiprocket has been a game-changer for us. The platform integrates smoothly with Shopify, making it super easy to manage orders and shipments. We love having access to multiple courier options, allowing us to choose the best, most cost-effective service for each order. The real-time tracking is a big plus – it keeps our customers informed and helps us stay on top of deliveries. Plus, their COD service has been a huge help. Overall, Shiprocket has saved us time, money, and a lot of headaches. Highly recommend it to any business looking to simplify shipping and improve their logistics!