All reviews

Rating Breakdown

  • 5
    70% (459 ratings)
  • 4
    8% (51 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (6 ratings)
  • 1
    20% (134 ratings)

Reviews with Text

  • 97% (638)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 25, 2024

easy to use, KAM is really helpful

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

Very nice app, easy to use for last mile delivery. Shiprocket team is very supportive and helps to resolve the issues on time. we highly recommend to use this for all your logistics needs.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

We have been using Shiprocket for 1 year. Good price. Good service. Easy user interface.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

It's been great working with jagriti

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

Shiprocket has been very supportive in onboarding us and guiding us on the entire e-commerce journey. They share various ways in which our business can improve. Special thanks to jagriti , our KAM for always being so proactive and supportive. Looking forward to great order volume with you jagriti.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

good performance

Store

Gabru

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

It's been a nice experience working with them, very easy. Also the customer support is really great, Thanks for all the support SHIPROCKET

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

The platform is user-friendly, and the automated tracking updates keep our customers informed every step of the way. We appreciate the wide coverage and timely deliveries Shiprocket offers for our orders

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

We had a seamless experience with Shiprocket. Starting from the integration and account management, everything is smooth and we do not have any regret choosing Shiprocket.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 24, 2024

Been working with them for over 8 months now, and feel Shiprocket is the best option for New Sellers across India. Smooth Integration , quick and responsive Support Team.

Using app

9 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 24, 2024

Integration of shiprocket was good and was well supported by Harsh from Shiprocket team

Store

Splazzh

Using app

About 2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

March 21, 2025

I dont know , why the Shiproket's employee are giving review . Even I have looted with weight issue . My bank account has not been verified , Somthing fishy is happening .

Using app

3 months

Total reviews

12

Average rating

2.0

Developer Reply

Dear Seller! Please accept our sincere apology for any inconvenience caused. We tried reaching you on your registered number, however, were unable to reach you. Please write us at [email protected] with your alternate number and we will connect with you. ~ Team Shiprocket

5 / 5 Share

Nov. 24, 2024

Shiprocket is user friendly app & customer support team is really good.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2024

Shiprocket has been very supportive in onboarding us and guiding us on the entire e-commerce journey. They share various ways in which our business can improve. Special thanks to Apurva, our KAM for always being so proactive and supportive. Looking forward to great order volume with you Apurva.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2024

Good Service

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2024

For small business like us, each and every single customer is very important and if any issues on delivery, shiprocket takes care in priority. My SPOC Siddharth Rathore and customer care support team works even off timings to help me address the customer issues. Delivery boost another feature where we don’t have to take care of every undelivered package, they handle the reattempts. I had used Delhivery directly where i never get weight discrepancies but here i get too many whenever i use Delhivery. Though its not a shiprocket issue, it is still annoying but my SPOC took care of those too. Overall happy user. Panel is very smooth.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

4 / 5 Share

Nov. 23, 2024

Shiprocket is easy to use and offers good courier options, The platform itself is quite user-friendly, and I appreciate the wide range of courier partners and delivery options available. The shipping process, including generating labels and tracking shipments, is generally smooth, but I’ve faced issues with inventory management, especially with synchronization for returns, replacements, and RTO. Also, it would be helpful if warning emails (like those for missed pickups or delivery delays) included individual order numbers and AWB numbers, instead of just an Excel sheet, to make tracking easier

Using app

4 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 23, 2024

Easy to use and great service!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2024

Excellent Services

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2024

Good Shipping Platform for your couriers.

Using app

Over 1 year

Total reviews

5

Average rating

5.0