All reviews

Rating Breakdown

  • 5
    67% (403 ratings)
  • 4
    8% (49 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (7 ratings)
  • 1
    22% (133 ratings)

Reviews with Text

  • 97% (582)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 22, 2024

We are extremely satisfied with the services provided by Shiprocket on a single platform. Additionally, the assigned Preeti Goel provides excellent support.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

Shiprocket has been a reliable partner for our shipping needs, offering a range of features that cater to diverse business requirements. The platform simplifies the logistics process with its easy-to-navigate interface and a wide selection of courier partners. While there’s room for improvement in certain areas, such as faster resolution of occasional hiccups, the support team is responsive and helpful. Overall, Shiprocket has significantly streamlined our order fulfillment process, making it a valuable tool for growing businesses.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

Shiprocket Is Good Platform To Ship Your Shipments.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

Good company…. Deliver all shipments on time…. Best KAM support….

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

Best platform to ship orders for brands. The best thing about shiprocket is that there are brand managers who guide us and help us fix issues. Shaurya (Our brand manager) is always there to help any order shipping concerns or queries. Highly recommended

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

Using app

5 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 21, 2024

OVERALL GOOD EXPRIENCE COMPARE TO OTHER

Using app

Over 2 years

Total reviews

1

Average rating

4.0

2 / 5 Share

Nov. 21, 2024

We have been working with shiprocket for 4 years now. Really unhelpful account managers. And they refused to take responsibility. Be ready to lose money. But then again the others are worse.

Using app

Almost 3 years

Total reviews

1

Average rating

2.0

Developer Reply

Dear Seller! We sincerely apologize for the unpleasant experience you had. As per your discussion with the account manager, the resolution has been shared with you as per the policy. Feel free to contact your account manager for your queries/concerns and you will be assisted accordingly. ~ Team SR

5 / 5 Share

Nov. 21, 2024

Great Service.

Using app

7 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Nov. 21, 2024

I told to Mr harsh, The overall experience is good with shiprocket, but just bad experience feel with claim team, They are just giving us only date not solution.

Using app

Over 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 21, 2024

Easy integration. Dashboard is pretty convenient to use can easily understand within hours how to us and operate. Other things like Engage 360 does the job for any D2C owner. KAM assigned were pretty helpful as well.

Store

minomo

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

great app + great experience. Shoutout to Sarvottam Singh from the Neo team for making my experience with the app even better. Excellent support.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

It's good shipping company to dispatch our order timely and delivery.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

Nice

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

Decent app and interface. Got my shipping needs covered from shiprocket. Keep it up.

Using app

3 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 20, 2024

Good customer service and there reports are very easy to understand.

Store

Sunvibe

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

Shiprocket team's pretty supportive & actually help me resolve pending AWBs, their engage defiently helps in reducing RTO, confirming order with customer before shipping. My experience with them has been pretty good, I recommend do give it a try, connect with their team to get issues resolved. I highly recommend them & their engage 360 also

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

Store

Loserz

Using app

About 2 months

Total reviews

1

Average rating

5.0