Shiprocket: eCommerce Shipping
Grow your business faster with a trusted eCommerce partner
Rating
4.2
feedback
655
chart
#295
All reviews
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Nov. 30, 2024
shiprocket has always been the best among courier aggregator companies. I’ve worked with two other companies before, but their management wasn’t good. In comparison, shiprocket is far better— their team is available 24/7, and their services are top-notch and effective. Shaurya ji my my kam .
March 21, 2025
I was on the free plan and yet the app has charged me a subscription, the developer is not responding back after sending multiple messages.
Nov. 30, 2024
The logistic partner Shiprocket and our account manager Shaurya are incredibly professional, always responsive, and willing to go the extra mile to ensure our shipments arrive on time and in perfect condition. The tracking system is user-friendly, allowing us to monitor our shipments in real-time, which gives us peace of mind. They've consistently demonstrated reliability and have handled any unexpected challenges with ease.
Nov. 29, 2024
Amazing Shipping Partner for Our Business Shiprocket has made managing our deliveries so much easier. The platform is simple to use and integrates smoothly with our store, which saves us a lot of time. Their range of courier options helps us choose the best service based on price, delivery speed, and reliability, making logistics a breeze. The tracking system is excellent, and the dashboard is very user-friendly, allowing us to keep track of shipments and update our customers easily. Their customer support team is also very helpful and quick to resolve any issues we’ve faced. Overall, Shiprocket has been a reliable and efficient partner, helping us deliver a better experience to our customers. Highly recommended!
Nov. 28, 2024
Amazing experience and a very seamless integration- made order management and shipping hassle free
Nov. 28, 2024
Using Shiprocket since last 4 years and experience has been great. Many features under one roof makes our life easier. Amazing support from our relationship manager.
Nov. 28, 2024
The platform aims to simplify and optimize the shipping process by providing a wide range of courier options, real-time tracking, and a unified dashboard for managing orders. Cost-Effective Shipping Rates User-Friendly Interface
Nov. 27, 2024
They are the best in this industry. There is no other alternative to their services. They have very prompt support system also. The channel has the vast connection which is their plus point.
June 22, 2025
We’ve been using Shiprocket for our shipping needs at The Case Company, and the experience has been fantastic! The platform is user-friendly, efficient, and has significantly streamlined our logistics operations. A special shoutout to our account manager, Akshay, for his exceptional support and dedication. His proactive communication, problem-solving skills, and commitment to ensuring smooth operations have made a huge difference for us. Thank you, Shiprocket, and Akshay, for providing top-notch service! We look forward to continuing our partnership.
Nov. 26, 2024
Worst kind of support and service, their team does not have any control over the shipping services they provide, you will have to either deal with the respective courier directly or your shipment will be returned, there team only claims the outcome of your talks and communications as a reason to close the support tickets, i have had multiple orders lately returned that too the paid ones which were confirmed with proof of chats with the buyer after each NDR, funny thing is one of my shipment was in 2 parts for the same item, who were complimentary to each other and the part which i shipped directly was delivered in 3 days without any issue but the shipment with the service of Shiprocket is marked as NDR mentioning as the customer refused 3rd time today even when i submitted the confirmation for the same during past 2 NDR.
Dear Seller! We certainly understand that this was not the experience you had expected from us and I apologize for this inconvenience. As we discussed, the shipment could not be delivered by the courier partner (Bluedart) due to unforeseen operational issues. The same has been returned back to you and we have refunded the shipping charges to your wallet. Also, As a gesture of our appreciation for your patience, we have added a voucher credit of INR 200 to your SR wallet for the next shipment. ~ Team Shiprocket
Nov. 26, 2024
Seamless integration with Shopify. Shipping of orders becomes very streamlined.
Nov. 26, 2024
I have had the pleasure of working with Akshay Beniwal, and I can honestly say they have been a key factor in making our experience with Shiprocket exceptional. Their communication is always clear, timely, and professional.