Shiprocket: eCommerce Shipping

July 7, 2023

Execellent service by the Prabhakar and his team , solve each and every query at the same time , so happy with the service .

July 7, 2023

Yashika helped us with a problem that we were facing. Our Prepaid orders were getting sinked as COD but she solved our issue. Hope the issue dosnt exist now. Appreciate your help and time.

July 7, 2023

“I thought you handled that call very professionally,” or “I admire the way you are so cordial and polite with every caller,” can provide agents with a better understanding of what they are doing well versus what they could be doing better. yashika kapoor

July 6, 2023

good service thank you sprocket thank you for the technical support by Ms. Yashika my query got resolved fast.

July 4, 2023

fake services first they took your order by accepting the pincode and when the shipment in there hands they say sorry we can't deliver to this address and you have to pay extra for RTO what a fooling scheme i refer not to use there services

July 4, 2023

My shopify orders were not getting pulled into Shiprocket and it seemed shopify had got disintegrated from Shiprocket. Yashika from Shiprocket technical team guided me thru the process to reinstate and it’s working now. She was efficient and very polite.

July 3, 2023

PALAK SERVICES IS GOOD FULL SUPPORT N RESOLVED IN 1 HR ,............................................................

July 3, 2023

Good service. Got a call back very soon for tech support. Ms. Yashika was very helpful for integrating the API.

July 3, 2023

Thanks for providing best services. Best Experience and Great Services Thanks, Shiprocket Ms. Yashika

July 3, 2023

I’ve had very nice experience with this service. Thanks Shiprocket for great service! Thankyou so much Yashika Ma'am......

June 29, 2023

My order were not syncing to the shiprocket i called them and it took around 3 day to solve the problem the agent was yashika who helped me to get back to the track. but this problem might've done faster so yeah i little more speed would be appreciated.

June 28, 2023

I am writing this review to express my extreme dissatisfaction with the services provided by Shiprocket. My experience with this company has been nothing short of a nightmare, and I feel compelled to share my ordeal to prevent others from facing the same issues. I integrated Shiprocket's app with my Shopify store in the hopes of streamlining the order fulfillment process. However, my first order, scheduled for pick-up on June 23rd, was not collected as promised. Despite numerous attempts to contact their customer support, the issue remained unresolved. To make matters worse, a subsequent order scheduled for pick-up on June 26th also suffered the same fate. The complete lack of communication and unfulfilled promises from Shiprocket have had severe repercussions for my business. I have invested considerable time, effort, and financial resources in creating my website, designing captivating creatives, and running paid advertisements to generate sales. Unfortunately, due to Shiprocket's incompetence, I now face the risk of losing valuable customers and damaging my hard-earned reputation. What is particularly disheartening is the absence of any proactive measures or updates from Shiprocket's side. Their inefficiency and disregard for customer satisfaction are unacceptable. As a result, I am left with no choice but to seek alternative solutions for my shipping and fulfillment needs to protect my business's growth and customer base. I strongly advise anyone considering Shiprocket Logistics and Fulfillment to think twice before entrusting them with their order fulfillment requirements. Their lack of professionalism, delayed pick-ups, and failure to resolve issues demonstrate a clear disregard for their customers' needs and business success. I hope my review serves as a cautionary tale for others, prompting them to seek reliable and competent service providers who value their customers' time, effort, and investment.

June 27, 2023

Good support, thanks to Yashika. Services are prompt and smooth. Highly recommended to everyone for their ecomm business

June 27, 2023

M y issues have been resolved. Thank you so much Palak for your support and quick response. She helped me resolve the issue.

June 27, 2023

My recent interaction with Yashika was outstanding. Their knowledge, prompt response, and genuine care impressed me. They addressed my concerns efficiently, showing empathy and going the extra mile to ensure my satisfaction. Communication was clear and concise, making it easy to understand their instructions. Overall, the team's professionalism and dedication surpassed my expectations, providing an exceptional customer care experience.

June 26, 2023

Although I have been trying to reach ShipRocket customer support for weeks, I was finally able to get technical assistance from Ms. Yashika today. She has patiently worked with me and walked me step by step with the integration. Hopefully all is well with my Shopify store and hope to have my business up and running soon.

June 26, 2023

Palak was very helpful in immediately resolved our query for sync issue between our store and shiprocket panel.

June 26, 2023

Hii palak thanks for supporting me and for resolving this my problem and Hope the same shall be reflecting in future too

June 25, 2023

Falak from Shiprocket was very kind to help me on the order syn option which was disable on back end she help me over a call to active the servies now they are working. super happy with the customer servies they are offering even on weekends.

June 23, 2023

My order were not syncing to the shiprocket i called them and it took around 3 day to solve the problem the agent was yashika who helped me to get back to the track. but this problem might've done faster so yeah i little more speed would be appreciated.