Shiprocket: eCommerce Shipping

Aug. 17, 2023

Hi, the way of talk and way of resolve my issue is very good and I would aperient the person who was talking to me that he has good knowledge of his panel.

Aug. 17, 2023

Yashika is good for helping to customers, my issue is resolve on time also she is very intelligent and sweet.

Aug. 17, 2023

Excellent support by Mr Arav from technical team.He has instructed very patiently over phone .Our issue was resolved in no time.

Aug. 11, 2023

Initially had trouble integrating with Shiprocket but their technical team (Arav) was super responsive and helped me resolve the issue in no time! Would highly recommend to other sellers in India

Aug. 11, 2023

Dear Shaan, Thank you for accepting my call earlier and for your patience as we work towards resolving my issue. Thank you.

Aug. 8, 2023

technical department of shiprocket is working very good and yashika from that department shows step by step guidence for channel intigration with shiprocket.

Aug. 8, 2023

Great Conversation with Yashika from Technical Department of Shiprocket. She Resolve my Issue within few minutes.

Aug. 4, 2023

Good support from the Shiprocket team and Yashika from the tech team help me to resolve the issue. Thank you

Sept. 13, 2023

Mr. Arav from the technical team provided outstanding support. He patiently guided us over the phone, and our issue was quickly resolved. No complaints at all.

July 28, 2023

Yashika kapoor from Technical department guided us very effectively and efficiently. Her dedication and expertise have been invaluable in solving complex technical challenges.With her around, the team's productivity and efficiency have soared. Beyond her technical prowess, she fosters a positive and inclusive work environment, making everyone feel valued and motivated. Her proactive approach and problem-solving skills have saved our time. Without a doubt, she is an indispensable asset to the team, and her contributions deserve recognition and praise.

July 25, 2023

We use Shiprocket for our D2C brand, and are very happy with them. We also use Shiprocket Engage, which is very useful in RTO reduction. Very amazing customer service - we had an integration issue and Palak, our customer rep, solved it very quickly. Highly recommended!

July 18, 2023

you will get sucked in by the easy UI and an excellent presentation , then once your store starts growing and hits a mark of 200-300 shipments a month is when shiprocket fails you big time. Worst customer service, poor grievance redressal times, account manager that will never answer your call, tickets that stay open for weeks, mails that dont get answered. i lost 60,000 worth of business due to poor response time from shiprocket. They even refuse to change the account manager. Don't get lured. Go for a aggrigator that cares and bothers to respond.

July 12, 2023

great service provided by yashika will update if my issue gets resolved in an hour good service provided by shiprocket.

July 10, 2023

Had some integration issue. Palak from integration department got it sorted. Good customer service. Keep up the good work.

July 10, 2023

Great & quick support by Palak. She handled the query like a breeze. My orders weren't getting synced and she helped me in rectifying it in a flash.

July 8, 2023

It is a good service the executive Palak is very helpful and very kind to make me understand the panel and resolved my issue within a few minutes. i am impressed with the solution she provided to me thanks

July 8, 2023

I had an incredible experience integrating Shiprocket's logistic services into my Shopify store. The seamless integration process allowed me to efficiently manage shipping rates, print labels, and track orders. What truly made the experience exceptional was the outstanding technical support provided by Palak, Shiprocket's customer representative. Palak's prompt and knowledgeable responses, coupled with her friendly demeanor, ensured that all my queries and concerns were addressed promptly and effectively. Her dedication to providing top-notch customer service truly impressed me. Overall, I highly recommend Shiprocket's logistic services, especially with Palak's exceptional support, to any Shopify store owner in need of reliable and efficient shipping solutions.

July 8, 2023

Yashika patiently worked with me and walked me step by step with the integration. Hopefully, all is well with my Shopify store, and hope to have my business up and running soon.

July 8, 2023

Good app, and customer service is helpful, yashika doing a great job and helped me to solve the issues

July 7, 2023

Good Help From ShipRocket And Give Proper Answer From Team. Now Our issue Is Resolved. Team person Yashika