Shiprocket: eCommerce Shipping

Dec. 7, 2025

The app is not qualified for customer receiving live delivery rates in checkout. It only syncs orders to Shiprocket account.

Dec. 30, 2025

The team has been responsive and genuinely tries to help whenever issues come up. While I faced some challenges with the checkout setup and needed clearer guidance on event tracking, the support team remained approachable and willing to assist. With a bit more alignment and technical clarity, their service has strong potential to become even better. I appreciate the effort the team puts in and hope to see continued improvements in support quality.

Nov. 29, 2025

NOT CUSTOMER FRIENDLY

Nov. 28, 2025

Nov. 23, 2025

Shiprocket has been an amazing platform for handling our shipments smoothly and efficiently. The interface is user-friendly, tracking is accurate, and delivery timelines are reliable. Furthermore, their support team is responsive and always ready to help We have been using Shiprocket for quite some time now, and it has truly made our logistics and shipping process hassle-free. We highly recommend shiprocket for shipping special thanks to Ram, Saurabh & Aditya.

Nov. 21, 2025

For small businesses on Shopify, Shiprocket is a must-have. The dashboard is intuitive, COD remittance is quick, and the system reduces returns through address verification. It has improved my customer satisfaction and saved me money. I couldn’t ask for more.

Nov. 21, 2025

Thanks for wonderful platform with amazing AI support.

Jan. 14, 2026

Nov. 5, 2025

One of the worst app to use for shipping. They take 15 days to deliver the products & support is 3rd class. The POC is of no use. No response to calls & messages. And ticket gets closed automatically. Took 15 days for them to deliver an order within the city of Bangalore. And one more order is still in transit even after 15 days. And we have to refund to our customers, which is loss of material and trust.

Nov. 5, 2025

We’ve been using Shiprocket for our shipments, and the service has dropped sharply. Deliveries are being marked as “attempted” when no one even visits the address. Prepaid orders are stuck in hubs for days with no real updates. On top of that, we’re now seeing fake weight disputes being raised, even for products with standard, verified packaging. It feels like a systematic issue meant to charge extra without justification. We’ve sent emails, raised tickets, and called support multiple times. The responses are copy-paste statements that don’t solve anything. Instead of simplifying logistics, Shiprocket has turned into a constant source of delays and unnecessary charges. We’re now actively looking for a more reliable courier partner who values transparency and timely delivery.

Nov. 3, 2025

Worst delivery integration, we are a new brand and none of our orders have reached customers. All were RTO initialted with no information to the cutomer. Even RTO didn't reach us, every time a ticket is raised for our issue but no satisfactory outcome.

Oct. 21, 2025

Shiprocket and Shopify together make running an online business so much easier. I get automated order syncing, bulk label printing, and real-time tracking all in one place. My customers also love getting live updates about their shipments...

Oct. 16, 2025

We’ve tried other logistics partners too, but Shiprocket’s service and user-friendly interface stand out as the best! The dashboard is smooth, and the delivery process is seamless. A special thanks to our account manager, Shuchi, who is always proactive and ready to help whenever we face any issues. Truly appreciate the support and professionalism - highly recommended!

Oct. 13, 2025

What I appreciate most about Shiprocket is the variety of courier options it provides for my Shopify orders. I can choose the fastest or most affordable option depending on customer needs. This flexibility helps me deliver across India without delays.

Oct. 13, 2025

Our AOV is 10K plus we have 50 plus order per day and we are using Ship rocket for order fulfilment (warehousing) + Shipping. We have faced multiple issues like delayed order processing, in some cases orders left pending and not processed until reminded. Customers complaining about delayed delivery, missing product. No claims settled. We requested for secure processing and order insurance the team didn't respond we escalated to senior team members as well but there was no solution provided. If you ask for the order status why is it not processed the team will keep passing the ball to their internal teams and at the end you will face huge order cancelation and no ownership will be taken by Shiprocket

Nov. 10, 2025

Ship rocket has been an amazing platform for handling our shipments smoothly and efficiently. The interface is user-friendly, tracking is accurate, and delivery timelines are reliable. Their support team is responsive and always ready to help. We’ve been using Shiprocket for quite some time now, and it has truly made our logistics and shipping process hassle-free. Highly recommended for any business looking for a dependable shipping partner!

Oct. 4, 2025

good website for maanging logistics

Oct. 4, 2025

Third class app. third class company. please never use this if you are new or doing e-commerce business.

Oct. 3, 2025

We’ve been using Shiprocket for 2 years now, and it has made our shipping process much smoother. The platform is easy to use, integrates well with marketplaces, and provides multiple courier options at good rates. Tracking and order management are also very convenient. While we’ve faced occasional weight disputes and small delays, overall the service has been reliable and supportive for our business growth.

Oct. 2, 2025

Shiprocket has streamlined our shipping process with reliable service and great courier options. A special thanks to Manager Abhishek for his exceptional support—always prompt, professional, and solution-oriented. His guidance has made a real difference in our operations. Highly recommend Shiprocket for any Shopify seller looking to scale efficiently.