All reviews

Rating Breakdown

  • 5
    62% (452 ratings)
  • 4
    9% (65 ratings)
  • 3
    2% (13 ratings)
  • 2
    1% (10 ratings)
  • 1
    26% (192 ratings)
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4 / 5 Share

Sept. 7, 2023

Using app

10 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 6, 2023

Arav I got a good answer.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

one the the best shipping website i have come across, very convenient with the shipping part, delivery partners and very reasonble too. Issues are also solved at the earliest with ease, recently faced some issue with the site but was resolved by Mr. Rohit in no time. Enjoying the experience of shipping with shiprocket, it is truly a reliable site to associate with.

Using app

6 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 6, 2023

Pathetic experience! Shipped first order with Shiprocket, and then there's a stream of worst experiences that it brings along.... courier pick up happened after 3 days that too after calling the customer care service... and then absurd weight discrepancy by their Bluedart courier partner & deducted more than Rs.200 extra for their self-generated false discrepancy.

Using app

Over 2 years

Total reviews

2

Average rating

3.0

Developer Reply

Hello! Thank you for your valuable time during the conversation over a call. I regret to hear that and apologize that our service did not meet your expectations. Your feedback is important to us and I'll surely notify our team regarding it. We wish to provide a better service in the future. - MB

5 / 5 Share

Sept. 6, 2023

very good app and satisfies with the costumer services and technical services provided by Mr. Aarav it was really quick and helpful

Store

Aeshvi

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2023

Arav has helped to configure the best channel setting which suits my requirement I really appreciate the proactive support from the shiprocket team Thank You

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2023

Shiprocket is very useful for people running online businesses. From shiprocket team Mr. Arav resolve my issue quickly. Thanks

Store

Hiratek

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2023

Arav helped me in syncing my channel. He was very helpul

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2023

My issue was resolved quickly. Yashika from Shiprocket team helped me resolve it easily.

Store

Thnwhn

Using app

About 2 months

Total reviews

1

Average rating

5.0

3 / 5 Share

Sept. 1, 2023

Mr. Arav from shiprocket helped in resolving issue regarding order not sync.

Using app

2 months

Total reviews

1

Average rating

3.0

5 / 5 Share

Sept. 1, 2023

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2023

my issue has been solved unable to integrate by technical department(yashika). my issue has been resolved in few hours. Thanks to Shiprocket

Store

Kvetoo

Using app

25 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 29, 2023

Absolute Nightmare! Avoid ShipRocket Like the Plague! I can't even begin to express the utter frustration and disappointment I've experienced with ShipRocket. If I could give them zero stars, I would in a heartbeat. This app is an absolute dumpster fire, and I implore anyone with even a shred of common sense to steer far, far away from it. From the moment I started using ShipRocket, it was like diving headfirst into a bottomless pit of incompetence. The user interface is a chaotic mess, reminiscent of a cheap '90s website that hasn't seen an update since dial-up internet. It's as if the developers actively went out of their way to create the most convoluted, counterintuitive app possible. And don't even get me started on their customer service. It's non-existent, to say the least. It's clear that ShipRocket has a "take your money and run" mentality, leaving you high and dry when you encounter inevitable issues. It's like they hire support staff based on their ability to ignore and frustrate customers rather than assist them. Bravo, ShipRocket, you've truly mastered the art of customer neglect. But wait, it gets better. The app's performance is a complete joke. Expect error messages at every turn, and brace yourself for the app crashing more times than a demolition derby. It's astonishing how a company can release such a shoddy, half-baked product and still have the audacity to charge for it. Shipping? More like "never-shipping." ShipRocket has turned what should be a straightforward process into an unending cycle of delays, miscommunication, and lost packages. I wouldn't trust this app to ship a message in a bottle, let alone anything of actual value. In conclusion, ShipRocket is an abomination of an app. It's an insult to anyone looking for a reliable, user-friendly shipping solution. Do yourself a favor and avoid this disaster like your business's reputation depends on it – because it does. ShipRocket, you should be ashamed of the garbage you've put out into the world. I wish I could erase my encounter with ShipRocket from my memory. If I could physically throw this app into a black hole, I would do it without hesitation. AVOID AT ALL COSTS! bad service unethical practices all they want is to steal money from here or there, totally unacceptable

Using app

9 months

Total reviews

2

Average rating

1.0

Developer Reply

Hello! Our team tried to contact you multiple times on your registered number, however had no luck. Please share your alternate number or convenient time at [email protected] with the subject line "Response to Shiprocket" and we will connect with you on priority.- MB

5 / 5 Share

Aug. 28, 2023

My order were not syncing to the shiprocket, MR. Aarav has guide me properly and solve my issue. I like to thanks Mr Ararv for soling my issue. Thank you shiprocket

Store

LOOQie

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

Good Technical support provided by Arav, very easy to use interface. Highly recommend it

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

Was able to integrate Shiprocket to Shopify quickly with the help of Aarav from Shiprocket. Thank you

Using app

3 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 21, 2023

I had a problem with my payment setup, and a person named Arav helped me patiently until the issue was fixed. Great service!

Store

Tokike

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 20, 2023

Thanks to aarav who was great and helped me synch my orders, my issues were resolved in a very short period of time and with great help on his end. Thankyou shiprocket

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2023

Arav was very helpful to me and guided me with the issue I was having. He was helpful and prompt with any queries I had. Thanks

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 18, 2023

Got A Call From Yashika In Less Than 10 Minutes After Complaint, She Resolve My Integration Issue Right Away. A Big Thanks To Her.

Using app

12 months

Total reviews

1

Average rating

5.0