Shiprocket: eCommerce Shipping
eCommerce Shipping In India And Worldwide
Rating
4.0
feedback
601
chart
#302
All reviews
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Nov. 29, 2024
Amazing Shipping Partner for Our Business Shiprocket has made managing our deliveries so much easier. The platform is simple to use and integrates smoothly with our store, which saves us a lot of time. Their range of courier options helps us choose the best service based on price, delivery speed, and reliability, making logistics a breeze. The tracking system is excellent, and the dashboard is very user-friendly, allowing us to keep track of shipments and update our customers easily. Their customer support team is also very helpful and quick to resolve any issues we’ve faced. Overall, Shiprocket has been a reliable and efficient partner, helping us deliver a better experience to our customers. Highly recommended!
Nov. 28, 2024
Amazing experience and a very seamless integration- made order management and shipping hassle free
Nov. 28, 2024
Using Shiprocket since last 4 years and experience has been great. Many features under one roof makes our life easier. Amazing support from our relationship manager.
Nov. 28, 2024
The platform aims to simplify and optimize the shipping process by providing a wide range of courier options, real-time tracking, and a unified dashboard for managing orders. Cost-Effective Shipping Rates User-Friendly Interface
Nov. 27, 2024
They are the best in this industry. There is no other alternative to their services. They have very prompt support system also. The channel has the vast connection which is their plus point.
June 22, 2025
We’ve been using Shiprocket for our shipping needs at The Case Company, and the experience has been fantastic! The platform is user-friendly, efficient, and has significantly streamlined our logistics operations. A special shoutout to our account manager, Akshay, for his exceptional support and dedication. His proactive communication, problem-solving skills, and commitment to ensuring smooth operations have made a huge difference for us. Thank you, Shiprocket, and Akshay, for providing top-notch service! We look forward to continuing our partnership.
Nov. 27, 2024
We've been using Shiprocket with our Shopify store for a while now, and it has been a great experience overall. The platform is user-friendly, offers detailed analytics, and makes managing shipments seamless. A special thanks to our KAM Shuchi and Saurabh for their helpful and responsive assistance!
Nov. 26, 2024
Worst kind of support and service, their team does not have any control over the shipping services they provide, you will have to either deal with the respective courier directly or your shipment will be returned, there team only claims the outcome of your talks and communications as a reason to close the support tickets, i have had multiple orders lately returned that too the paid ones which were confirmed with proof of chats with the buyer after each NDR, funny thing is one of my shipment was in 2 parts for the same item, who were complimentary to each other and the part which i shipped directly was delivered in 3 days without any issue but the shipment with the service of Shiprocket is marked as NDR mentioning as the customer refused 3rd time today even when i submitted the confirmation for the same during past 2 NDR.
Dear Seller! We certainly understand that this was not the experience you had expected from us and I apologize for this inconvenience. As we discussed, the shipment could not be delivered by the courier partner (Bluedart) due to unforeseen operational issues. The same has been returned back to you and we have refunded the shipping charges to your wallet. Also, As a gesture of our appreciation for your patience, we have added a voucher credit of INR 200 to your SR wallet for the next shipment. ~ Team Shiprocket
Nov. 26, 2024
Seamless integration with Shopify. Shipping of orders becomes very streamlined.
Nov. 26, 2024
I have had the pleasure of working with Akshay Beniwal, and I can honestly say they have been a key factor in making our experience with Shiprocket exceptional. Their communication is always clear, timely, and professional.
Nov. 26, 2024
We are highly satisfied with the services provided by Shiprocket as our shipping partner. Their timely updates and seamless service have been instrumental in streamlining our operations. We highly recommend Shiprocket to anyone looking for a reliable shipping partner!
Nov. 26, 2024
I have been using Shiprocket’s platform for quite some time now. While I have faced some challenges with timely deliveries, the team has been responsive and proactive in addressing and resolving these issues promptly.
Nov. 26, 2024
Overall, Shiprocket has been an invaluable tool for my e-commerce business. The platform’s ease of use, extensive courier network, competitive rates, and excellent customer support make it one of the best logistics solutions available. I highly recommend Shiprocket to any business looking to streamline their shipping process and improve customer experience. It’s a solid, dependable partner for anyone in the online retail space.
Nov. 25, 2024
The service is great! Customer support and order tracking are very good. My account manager, Akshay, is very hardworking and helpful. He is always available and fixes problems quickly.
Nov. 25, 2024
I’m impressed with the speed of delivery! Our orders arrived well on time. The process was smooth from start to finish, and the quick turnaround made our experience even better. I highly recommend it to anyone looking for efficient service and lightning-fast delivery.