Shiprocket: eCommerce Shipping

Jan. 21, 2026

Shiprocket has been an amazing platform for handling our shipments smoothly and efficiently. The interface is user friendly, tracking is accurate, and delivery timelines are reliable. Furthermore, the support team is responsive and always ready to help. We have been using Shiprocket for quite some time now, and it has truly made our logistics and shipping processes hassle free.

Jan. 21, 2026

My experience with Shiprocket has been excellent so far. The platform is smooth, reliable, and makes order management and shipping very easy. What truly stands out is the support —I have great assistance from Nagraj, our point of contact, who is always responsive, knowledgeable, and quick to resolve any queries. Overall, a great shipping partner with strong customer support. Highly recommended!

Jan. 21, 2026

We’ve had a good experience using Shiprocket for our Shopify store. Their pickup scheduling is reliable, and delivery coordination is handled efficiently across locations. The team ensures timely pickups and smooth handovers to couriers, which helps us maintain consistent dispatch timelines. Overall, Shiprocket has been a dependable logistics partner for managing our order fulfillment and deliveries.

Jan. 21, 2026

Been using shiprocket for almost a year now and the experience and onboarding process is ver easy. orders get auto synced and has various courier partners to choose from. Our KAM Miss Rashika Syal is helpful in resolving queries and any issues that arises post dispatch from the warehouse. Thanks to her prompt communication and clear solutions, the work was smooth and completely stress-free.

Jan. 21, 2026

Great support from our manager and technology provided by Shiprocket is outstanding.

Jan. 21, 2026

Experience has been great with this aggregator

Jan. 21, 2026

Great app!! Seamless experience. Please ensure all our escalations taken on priority and resolved on time

Jan. 21, 2026

Jan. 21, 2026

Shiprocket has been an amazing platform for handling our shipments smoothly and efficiently. The interface is user-friendly, tracking is accurate, and delivery timelines are reliable. Furthermore, their support team is responsive and always ready to help We have been using Shiprocket for quite some time now, and it has truly made our logistics and shipping process hassle-free.

Jan. 21, 2026

very supportive services.

Jan. 21, 2026

I have been using Shiprocket for the past 7–8 years, and my experience has been very good. The platform is reliable, smooth, and works perfectly with my Shopify store. I have faced no major issues during all these years I would especially like to appreciate my manager Sakshi Ma’am. She has been extremely supportive and helpful in resolving all my cases and guiding me whenever I faced any challenges. Her prompt responses and clear solutions make the work very easy and stress-free. Overall, Shiprocket is an excellent logistics partner, and with support managers like Sakshi Ma’am, the experience becomes even better. I truly love using Shiprocket and highly recommend it to anyone looking for a dependable shipping solution.

Jan. 20, 2026

nIce service

Jan. 16, 2026

Consistently late deliveries. My customers think I'm scamming them because Shiprocket's delivery date/status doesn't update properly. Recently, it took them 4 days to deliver within the same city. Save yourself all the frustration and never choose Shiprocket.

Jan. 16, 2026

Jan. 13, 2026

Shiprocket shipping rates are too high.

Jan. 9, 2026

We have been using Shiprocket for our shipping operations, but our experience has been extremely disappointing and financially damaging. There are **serious issues with weight discrepancy charges**. The invoiced weight shown on shipments is often **less**, but a **higher amount is deducted from the wallet**, which clearly does not match the invoice or actual package weight. Despite using standard, verified packaging, repeated and unjustified weight disputes are raised. Additionally, we have faced **unfair wallet deductions**, lack of transparent billing, and **no clear justification or resolution** even after raising multiple tickets. RTO losses are another major concern. Many shipments are marked as **attempted or customer refused without any real delivery attempt**, leading to unnecessary returns, higher costs, and loss of trust with customers. These RTOs directly impact seller profitability, and there is no accountability at courier level. Overall, this feels like a **systematic issue** rather than isolated cases. The lack of transparency, incorrect deductions, and repeated RTO losses make it very hard for a seller to rely on Shiprocket as a logistics partner. We strongly advise other sellers to **monitor wallet deductions, weight disputes, and invoices very carefully** before scaling with this platform.

Jan. 8, 2026

Ashish helped me from shiprocket. Thank you very much for the understanding.

Dec. 25, 2025

Very poor delivery service. 3 delivery attempts were marked failed, but no call was received by the customer even once. Still the reason shows “Customer refused”, which is completely incorrect. Such false updates are unacceptable and harm seller and customer trust.

Dec. 18, 2025

Dec. 14, 2025

FASTRR did the biggest fraud with my Shopify account. One of its representatives took advantage of the operator sharing code, added paid apps in my account without my permission, and now my store bill shows the charges for those apps. Despite numerous attempts to raise this issue with the support team, there was no solution and the support team closed the ticket stating that it was my fault for not checking the installed apps and not anybody else. Would never recommend anybody to use FASTRR by Shiprocket.