All reviews

Rating Breakdown

  • 5
    62% (452 ratings)
  • 4
    9% (65 ratings)
  • 3
    2% (13 ratings)
  • 2
    1% (10 ratings)
  • 1
    26% (192 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 19, 2023

Arav helped me to fix this issue, it was very difficult but Arav made it very easy and smooth in giving resolution.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

i got a call back within 5 minutes from Shiprocket, and Arav solved my issue with integration within 10 minutes, he was helpful and quite understanding.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2023

Hi, We Are Vedic Spoons, We like to Appriciate the Efforts of Mr.Rohit WHO PROVIDE US QUICK RESOLUTION Regarding order syncing we are now totally satisfy with the resloution provided, thank you

Using app

Almost 6 years

Total reviews

6

Average rating

4.3

5 / 5 Share

Sept. 18, 2023

My issue of order not synced has been resolved very wisely by Mr.Arav. Good gudience and gentle behaviour with customer.Mr. Arav provided solution very patiently though there was network issue and voice was legging. Literally very happy with such a customer gudience and support.

Store

Zaayra

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2023

problem has been resolved of synchronization issue, thanks palak for support

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2023

One of the best delivery apps I have used. The customer service is so speedy and reliable. I had an issue syncing orders and Palak guided me through it very well. Highly Recommend!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 15, 2023

I encountered an issue with status synchronization, so I raised a ticket with the Shiprocket team. I received a callback from a team member named Arav, who provided assistance in resolving the issue.

Store

Ecofynd

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2023

We are communicated with Mr.Arav for our payment method related issue and he resolved within a minutes its great for us that we are facing this problem from few days.We are happy for that.

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 13, 2023

Arav helped us to resolve the issue. Thanks for the service.

Using app

2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 12, 2023

rohit - good support team

Store

Kapto

Using app

9 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 12, 2023

It's good to hear that you had a positive interaction with Palak and the technical team at Shiprocket. The staff and the business may benefit greatly from positive feedback like this. For all of their effort and commitment to delivering top-notch service, Palak and the technical staff at Shiprocket deserve praise. If you haven't already, think about providing a review or feedback on their website or platform to further express your gratitude and assist others in making wise judgments when selecting their services.

Store

Zuavis

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2023

very helpful support from shiprocket by arav ,good concorn ,good talk resolve my problums thank you

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2023

Thank you so much Aarav for helping me out in this crucial journey. I was highly stuck in syncing my orders with Shopify. Your guidance has helped me to close my pending orders on priority. Thanks again

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2023

Good Understanding, Nice behavior, less time to understand the problem, So Happy with the support of Miss Palak at the technical department.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2023

good support provide by aarav. solved my issue.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 10, 2023

I was facing problems with order sync and then I got a call from Palak from the Shiprocket technical team She guided me step by step on how to properly sync my orders Thank you so much for your help you were really professional THANKS A TON

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 10, 2023

Great delivery service and support provided by ship rocket. Also, an awesome customer support from Rohit Kumar customer executive. Thank You so much

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2023

rohit good service

Using app

2 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Sept. 9, 2023

I was facing some issues as a new seller, got a call from Mr. AARAV for shiprocket team he really helped me to solve my issue. Overall a good experience.

Using app

11 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 8, 2023

2 years of having been used shiprocket i guess Arav is the only guy who has helped me with my query asap, he helped me connect my shopify and shiprocket in a very seamless way. if shiprocket has more customer suport like arav then our life as well as shiprockets would be easier

Using app

7 months

Total reviews

1

Average rating

5.0