Shiprocket: eCommerce Shipping
eCommerce Shipping In India And Worldwide
Rating
3.7
feedback
763
chart
#209
All reviews
Rating Breakdown
Review RSS Feed
March 14, 2024
⚠️ Avoid Shiprocket at all costs! ⚠️ Shiprocket is a complete letdown! They didn't pick up my stuff for 7 to 10 days and even made up fake RTO problems. It's impossible to get help from their customer service team. Don't use Shiprocket unless you want stress and disappointment. Stay away!
Hi! Our team tried to contact you on your shared number multiple times however had no luck. Please share an alternate number or convenient time at [email protected] for a callback. - MB
March 13, 2024
ye log in detail to sahi lo
Hi Shubh! We certainly understand your concern here. Please share the registered contact details at [email protected] with the subject line "Response to Shiprocket" and we will connect with you on priority.- MB
July 9, 2024
Worst service Fake weight discrepancy, I am selecting Air service and also fastest to give good service to our customer, but product not getting pickup even after several follow up and they always ask to wait till evening. And they don't have customer service after that. For fake weight discrepancy I am moving to consumer forum, even in Image provide by courier service provide our parcel clearly visible, size is smaller than 4*6 inch courier slip still they charging higher volumetric weight. waste of time being with ship rocket. I will also make reel for the same and post across social media and review for service.
Hi! That's not what we want you to experience and we are sincerely sorry. Please share the registered contact details at [email protected] with the subject line "Response to Shiprocket" and we will connect with you on priority.- MB
Feb. 21, 2024
Not recommended. When you have to follow up for every order for days you not only end up frustrating yourself but also lose customer's trust.
Hello! I hope your concern has been addressed and resolved over the call. Please feel free to address your concern at [email protected] for further assistance. - MB
Feb. 7, 2024
I was having app related issue but a quick resolution was provided by Mr Tushar. He explained every step patiently.
Feb. 5, 2024
poor service
Hi! That's not what we want you to experience and we are sincerely sorry. Our team tried to contact you on your registered number however had no luck. Please share an alternate number or convenient time for call back at [email protected]. - MB
Feb. 4, 2024
Support is supreb.. Harsh is very to good in communication and tech skill. he solve my issue in first attempt.. Thanks Harsh Mohan
Jan. 30, 2024
Received prompt assistance from the Shiprocket team when encountering synchronization issues with my orders. Grateful for the swift resolution—thank you for your support. Harsh Mohan
Dec. 24, 2023
Good support from shiprocket team. Harsh Mohan helped us in resolving issue
Dec. 13, 2023
Tushar guided me in very good way and solved my problem in one go. good customer support.
Dec. 11, 2023
Shiprocket responds quickly to any issues merchants face. Tushar from their team did well with tech support.
Dec. 6, 2023
Integration with Shopify was quick and over a call. Tushar helped me step by step to link the channel. Now I need to test an order and integrate payment gateway. Seems easy to start.