All reviews

Rating Breakdown

  • 5
    70% (492 ratings)
  • 4
    8% (56 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (8 ratings)
  • 1
    19% (136 ratings)

Reviews with Text

  • 97% (676)
Review RSS Feed Review RSS Feed

4 / 5 Share

Jan. 27, 2026

Shiprocket is a good app for business owners. It makes shipping easier by managing multiple courier partners in one place. It has its own perks and some disadvantages, but overall my experience has been good and helpful for day-to-day business operations.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 27, 2026

We’ve been using Shiprocket for our e-commerce shipments and overall it has been a very reliable and efficient platform. The app is user-friendly, offers multiple courier options, competitive pricing, and gives good visibility on tracking and order management. It has helped us streamline our dispatch process and scale our operations smoothly. A special mention to Siddhart, our Key Account Manager, who has been absolutely outstanding. He is extremely helpful, responsive, and proactive in resolving issues. Whether it’s shipment discrepancies, RTO cases, weight disputes, or general support, Siddhart always ensures things are handled quickly and professionally. It’s rare to find such dedicated account management, and his support has genuinely made a big difference to our experience with Shiprocket. Highly recommended for growing brands and businesses looking for a dependable shipping solution with strong customer support.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

Very good app for shipping. Support team is helpful and responsive, work is fast and the dashboard is easy to use. Order processing, tracking and courier options are smooth. Makes daily shipping work simple and time-saving. Highly recommended for Shopify sellers.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2026

Reliable and easy-to-use shipping panel. Shiprocket offers competitive rates, multiple courier options, accurate tracking, and a smooth dashboard. Makes order fulfillment simple and hassle-free. Highly recommended for e-commerce sellers.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2026

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2026

Very Good service

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2026

Great experience, loved the panel and controls on the web app. some great features and works smoothly.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2026

very good

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

GOOD SERVICE. GREAT PRICING.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Excellent! I like how smooth the interface is. Of course, there are times when glitches are there but overall I'm happy

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

The experience so far has been smooth with shiprocket

Store

LIVORA

Using app

About 1 month

Total reviews

10

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Shiprocket has been an amazing platform for handling our shipments smoothly and efficiently. The interface is user-friendly, tracking is accurate, and delivery timelines are not reliable. Furthermore, their support team is responsive and always ready to help We have been using Shiprocket for quite some time now, and it has truly made our logistics and shipping process hassle-free.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Our experience with Shiprocket has been nice. The dashboard is clean and intuitive to use. Whenever we need help beyond the normal escalation process, our Account manager - Rishika Syal helps us and makes sure the issues are resolved. This makes our overall experience of having Shiprocket as our logistics partner even better.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Shiprocket has been reliable for us, especially in escalated NDR and non delivery cases where they act quickly. Our account manager is also helpful.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Shiprocket has helped us a lot in scaling the business from zero to one and beyond. Flexibility to select between multiple courier partners for both forward and reverse shipments helps a lot. Any kind of escalation is well taken care of. Best part is technology based integrations with multiple other tech platforms, it works seamlessly.

Store

Surma

Using app

Over 1 year

Total reviews

3

Average rating

5.0

1 / 5 Share

Jan. 30, 2026

Will Never recommend this to anyone, very unprofessional, pickup delays, delivery delays, high rto charges, high delivery boost charges, high charges for early remittance, they manipulate portal from backend where they recommend specific delivery partner where they get more fund from to seller , ratings are fake in recommendation Pick up never happens on time , delays everyday due to which business affects... High delivery charges

Using app

About 1 month

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 22, 2026

Shiprocket has been an amazing platform for handling our shipments smoothly and efficiently. We have a lot of options.

Using app

About 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Good Service.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Amazing service.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

While logistics are full of issues and the biggest challenge for any brand, Shiprocket is the best courier aggregator of the lot in India. There are numerous courier aggregators but Shiprocket is the oldest and the most established one.

Store

Mezame

Using app

Over 1 year

Total reviews

3

Average rating

4.3