Shiprocket: eCommerce Shipping
Grow your business faster with a trusted eCommerce partner
Rating
4.2
feedback
650
chart
#295
All reviews
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Oct. 3, 2025
We’ve been using Shiprocket for 2 years now, and it has made our shipping process much smoother. The platform is easy to use, integrates well with marketplaces, and provides multiple courier options at good rates. Tracking and order management are also very convenient. While we’ve faced occasional weight disputes and small delays, overall the service has been reliable and supportive for our business growth.
Oct. 2, 2025
Shiprocket has streamlined our shipping process with reliable service and great courier options. A special thanks to Manager Abhishek for his exceptional support—always prompt, professional, and solution-oriented. His guidance has made a real difference in our operations. Highly recommend Shiprocket for any Shopify seller looking to scale efficiently.
Oct. 2, 2025
Shiprocket has made my shipping process easier with smooth Shopify integration and multiple courier options. Sometimes support takes time, but overall it’s reliable and cost-effective
Oct. 1, 2025
A very smooth , streamlined experience. What is even more fantastic is that fact that there is a solid, responsible on ground team to support and act with speed because technology alone cannot run a great operation. Totally recommend it!
Oct. 1, 2025
Best app for D2C ecommerce. We've been using it for 1 year now and the best shipping aggregator we've worked so far. Kuddos to our manager Shuchi for helping us resolve queries on time. The best part is their automated systems and innovations are helpful to make logistics side of the business easier...
Sept. 29, 2025
Worst shipping experience ever. Absolute joke of a company. Pending for 2+ months: I’ve been waiting over TWO MONTHS for resolution on missing parcels and claims. Still nothing. Worst logistics partner ever. Scammy, useless, and full of excuses. Stolen Products: AWB IDs 19041803490795, 1504864576384 (Delhivery). Another claim 362946597038. In each AWB, I shipped 3 products, but only 2 were delivered. The courier straight up STOLE 1 product from my packaging. I submitted all proofs, yet Shiprocket rejected the claim without logic. Disposed Off Scam: Many of my products are still lying in their office under “disposed off” status — shipments that I never sent there. Instead of resolving, they’re shamelessly asking me to come and collect from their office in Sultanpur, Delhi, as if it’s my fault. Total harassment. Excuses & SOP Drama: Every single time, they hide behind nonsense like “courier has images,” “applied weight lesser,” “waiver not aligned with SOP.” Just jargon to deny responsibility. They also apply incorrect weight charges on shipments to loot more money. Zero Accountability: Shipments are safe in THEIR office (their own words), yet they expect me to book reverse pickups, visit their office, or pay fresh freight to get my own stock back. WTF is this? This company is an absolute nightmare — delays, theft, rejection of valid claims, fake weight charges, and shameless excuses. They’re experts at wasting merchants’ time and money. This company is only good at dragging, rejecting, and passing the buck. Every ticket is a new circus of excuses. They waste time, play blame games with courier partners, and make merchants suffer. If you care about your business, stay away from Shiprocket. They’ll take your shipments, lose/misplace them, and then make YOU run after them to collect what’s left. Absolute scammy service.
Dear Seller! We apologize for the inconvenience caused. Please allow us to look into the concerns you have highlighted and connect with you to resolve the same. Rest assured, we will be connecting with you in this regard shortly. ~ Team Shipocket
Sept. 26, 2025
We have been working with Shiprocket for the past five years, and it has been a fantastic journey. They are the most reliable aggregator.
Sept. 26, 2025
Shiprocket has simplified our shipping operations and given us access to multiple courier options in one place. The service is smooth and reliable. Our account manager, Krishnaditya, has been very responsive and ensures that all our concerns are addressed quickly. His guidance has made the process seamless.
Sept. 26, 2025
Shiprocket has been a good partner for our logistics needs. The integrations and tracking features are very useful for managing orders. Special appreciation to our account manager, Krishnaditya, for his constant support and timely follow-ups. He ensures that everything runs smoothly.
Sept. 26, 2025
We’ve had a good experience working with Shiprocket. The platform makes logistics and courier management much easier, and it’s been a reliable solution for our business. A special mention to our account manager, Krishnaditya, who has been extremely supportive and proactive in resolving queries and guiding us through the process. His assistance has added great value to our overall experience with Shiprocket.
Sept. 26, 2025
Shiprocket integrates seamlessly with my Shopify store. Orders sync automatically and I don’t have to waste time entering details manually. It makes the entire shipping process so much easier.
Sept. 25, 2025
It has been a great experience with Shiprocket, the best service provider, and the KAM is very supportive and has good knowledge.
Sept. 25, 2025
I've been using Shiprocket for the past one year, and the experience has been truly seamless and efficient. The platform has simplified my order fulfillment process and made shipping across regions smooth and hassle-free. A special mention to my account manager, Rajesh Rana, who has been incredibly supportive throughout. His prompt responses, professional approach, and deep understanding of the platform have helped me resolve issues quickly and optimize my operations. Really appreciate the consistent support from both Rajesh and the Shiprocket team. Highly recommended!
Sept. 25, 2025
I've been using Shiprocket for the past 1 year, and my experience has been nothing short of excellent. The platform has made order fulfillment and shipping seamless and efficient for my business. The interface is user-friendly, and the integration with multiple courier partners helps ensure timely deliveries. What truly sets Shiprocket apart, however, is the exceptional support I’ve received from my Account Manager, Mr. Rajesh Rana. Rajesh has been consistently proactive, responsive, and solution-oriented. Whether it was resolving shipping issues, optimizing my logistics strategy, or simply answering queries, he’s always been just a call or message away. His dedication and professionalism have made a big difference in my overall experience. I highly recommend Shiprocket to any eCommerce business looking for a reliable shipping solution. A big thanks to Rajesh Rana and the Shiprocket team for their continued support!
Sept. 24, 2025
Issue Resolved – Appreciate the Support, Hoping for Consistency I had faced an issue with overweight shipment charges, even after providing clear proof of the actual weight and dimensions. But I appreciate that Shiprocket’s team contacted me directly, investigated, and fully refunded the excess amount. Their support was responsive and handled the situation professionally.
Sept. 24, 2025
Collaborating with Shiprocket has been a highly positive experience. Their platform delivers comprehensive support for small businesses, streamlining shipping and logistics with efficiency and ease. The team is dependable, responsive, and consistently provides timely assistance whenever required. Shiprocket plays a pivotal role in enabling business growth and is strongly recommended.
Sept. 23, 2025
Sept. 23, 2025
It is very good and AWesome service provided by Shiprocket, and the support and KAM team is very responsive and attentive.