All reviews

Rating Breakdown

  • 5
    62% (452 ratings)
  • 4
    9% (65 ratings)
  • 3
    2% (13 ratings)
  • 2
    1% (10 ratings)
  • 1
    26% (190 ratings)
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5 / 5 Share

Dec. 6, 2023

Integration with Shopify was quick and over a call. Tushar helped me step by step to link the channel. Now I need to test an order and integrate payment gateway. Seems easy to start.

Using app

10 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

Tushar was helpful

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

Hi Harsh Mohan ji. Thank you for quick support and professional service.

Using app

4 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 22, 2023

Placed order Sr2950 with tracking 14326582656808 with shiprocket packaging on 6th of November not delivered yet.. Every day it shows out for delivery then says incomplete address I have ordered on this same address multiple times before.. No one has contacted me.. Either deliver my parcel or Cancel my order and refund me

Using app

18 days

Total reviews

5

Average rating

4.2

Developer Reply

Hello! I understand the urgency of the shipment and apologize for the hassle. I want to inform you that the shipment was delivered on 23-11-2023. Please feel free to mail us at [email protected] for further assistance. -MB

1 / 5 Share

Nov. 21, 2023

wrong Weight Discrepancies do not use COD because your amount blocked and tell you wrong weight and theft your amount

Store

Fabrify

Using app

8 months

Total reviews

2

Average rating

3.0

Developer Reply

Hello! Thank you for your valuable time during the conversation over a call. Kindly share the requested details via ticket ID 7643973 with us so that I can help you better. - MB

5 / 5 Share

Nov. 9, 2023

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 23, 2023

It's not working properly i am trying from so many days but sadly order is not syncing itself and when i go to the manual one then it after all processing done by me then it shows that to ship and print label n all, i try to contact ur team and sending so many shit mails to u not responding properly...Highly not recommended i'll add my contact details [email protected] 9884988130

Using app

3 months

Total reviews

2

Average rating

3.0

Developer Reply

Hello! Thank you for your valuable time during the conversation over the call. Hope that your concern has been addressed over the call. Please feel free to mail us at [email protected] for further assistance. - MB

1 / 5 Share

Oct. 13, 2023

Shiprocket is not a service but SCAM of taking recharge from people They FRAUD to people in the name of service company Beware of fraudster.. I already lost recharge of 1000+ 1000 Rs

Using app

2 months

Total reviews

3

Average rating

3.7

Developer Reply

Hello! We value the importance of your concern and apologize for the hassle. Please share the AWB number with us at [email protected] so that we can help you better. - MB

2 / 5 Share

Oct. 17, 2023

not working properly i am trying from so many days but sadly order is not syncing itself and when i go to the manual one then it after all processing done by me then it shows that to ship and print label n all

Using app

Over 1 year

Total reviews

7

Average rating

3.1

Developer Reply

Hello! Thank you for your valuable time during the conversation over the call. Hope that your concern has been addressed over the call. Please feel free to mail us at [email protected] for further assistance. - MB

3 / 5 Share

Oct. 9, 2023

I unable to connect my URL (www.purbilada.com) with Shiprocket. Thanks for your support. Now it linked with my website.

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

Hello! Thank you for your valuable time during the conversation over the call. Hope that your concern has been resolved. Please feel free to mail us at [email protected] for further assistance. - MB

1 / 5 Share

Oct. 5, 2023

don't waste time guys they don't have a solutions for the pick up related and delivery related even their customer care executive cut the call while you are discussing even no support while you do escalation on mail or ticket [email protected] totally time waste

Store

JaiKunj

Using app

About 1 month

Total reviews

4

Average rating

4.0

Developer Reply

Hello JaiKunj! I am sorry for the inconvenience caused. I have responded to you with the resolution via email with ticket ID - 7270245, please check. -MB

5 / 5 Share

Sept. 29, 2023

I had a technical query regarding Integration and I was immediately put on call with Pallak from their team and she solved my problem instantly and quickly. Thank you.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 29, 2023

arav great work keep it up

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

Aarav helped me out with my problem. he was quick to resolve my problems.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2023

We are delighted with the exceptional tech support provided by Mr. Rohit at Shiprocket. His expertise and assistance have instilled complete confidence in our decision to partner with Shiprocket for our shipping needs. Regards, Team Revoral

Store

Revoral

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 21, 2023

Arav did a great job he solved our issue with proper guidance and step by step. Thank you so much

Using app

About 1 month

Total reviews

3

Average rating

4.7

4 / 5 Share

Sept. 20, 2023

It is a wonderful experience with Shiprocket staff (Ms/Mrs Palak). I get timely responses from the support team. Highly recommended ShipRocket. It is the best platform for entrepreneurs looking for growth for their business

Using app

8 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Sept. 19, 2023

AARAV HAS HELPED ME IN INTEGRATION..HE WAS SUPPORTIVE AND KIND

Using app

11 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 19, 2023

Arav helped me to fix this issue, it was very difficult but Arav made it very easy and smooth in giving resolution.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

i got a call back within 5 minutes from Shiprocket, and Arav solved my issue with integration within 10 minutes, he was helpful and quite understanding.

Using app

6 months

Total reviews

1

Average rating

5.0