All reviews

Rating Breakdown

  • 5
    70% (492 ratings)
  • 4
    8% (56 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (8 ratings)
  • 1
    19% (135 ratings)

Reviews with Text

  • 97% (675)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 29, 2026

Shiprocket is a reliable shipping platform with smooth operations and good customer support. It simplifies order fulfillment and helps businesses manage deliveries efficiently.”

Using app

Over 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Jan. 29, 2026

Using since 3 years, had a good experience. Good pricing and support

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

Have been using shiprocket since a while. So far it’s been good. Key account managers have been really helpful throughout with pickup and delivery related issues, that majorly happens from the courier service’s side. Been using both International and Domestic services.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

Our experience using Shiprocket for our Shopify store has been excellent. Their pickup scheduling is reliable, and delivery coordination across various locations is handled efficiently. The courier team ensures timely pickups and smooth handover of packages, which helps us maintain on-time deliveries. Whenever we encounter any issues, our Shiprocket account manager, Ramprasad, is there to assist us and ensures that the problem is resolved. This makes our overall experience of having Shiprocket as our logistics partner even better.

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

Had good experience with shiprocket, 5 star for good customer support and manager support

Store

Kidzook

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

Great experience with our Shiprocket manager Rishika. All our queries are resolved quickly and efficiently Very supportive, responsive, and professional. Really appreciate the smooth coordination and help whenever needed.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

I would like to share my positive experience with Shiprocket so far. The platform has been smooth, reliable, and extremely user-friendly, making order management and shipping processes seamless. What truly stands out is the excellent support. Siddharth, our point of contact, has been consistently responsive, knowledgeable, and quick to resolve any queries, which has made a significant difference. Overall, Shiprocket has proven to be a great shipping partner with strong customer support. I would highly recommend the platform.

Using app

Over 4 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

Shiprocket is a reliable and easy-to-use shipping platform for e-commerce sellers. It offers multiple courier options, fast pickups, real-time tracking, and good customer support. It helps reduce shipping costs and makes order management simple. Highly recommended!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

Shipping experience is good but one of the main reason to stick with Shiprocket is KAM support. Ankit has been really great help for us in growing from 10 shipments a day to 100 shipments a day.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

Absolutely loving my experience with shiprocket. Operations are seamless and ticket resolution is prompt. My account manager Siddharth Rathore couldn't be more resourceful, always quick on his feet and ready to help.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

Using Shiprocket has been a game-changer for our fulfillment. Pickup scheduling, NDR handling, and tracking updates are all well-managed. Our experience has been even better because of Sidharth Rathore, who handles our account with full ownership and professionalism. Rare to find such dedicated support.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

Shiprocket has helped us scale smoothly without worrying about logistics. The app is stable, easy to use, and integrates perfectly with Shopify. What truly stands out is the support—Sidharth Rathore has been outstanding as an account manager. Quick responses, clear solutions, and a very supportive attitude. Highly recommended.

Using app

1 minute

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

Shiprocket has genuinely simplified our entire shipping operation. The dashboard is smooth, rates are competitive, and COD management is excellent for Indian e-commerce. A special shoutout to our account manager Sidharth Rathore—extremely professional, responsive, and proactive. Whenever we face an issue, he ensures it’s resolved quickly. The app plus the support makes Shiprocket a must-have.

Store

My Store

Using app

--

5 / 5 Share

Jan. 27, 2026

We moved to Shopify about a year ago and have been using the Shiprocket app since then. Earlier, we were on WooCommerce using Shiprocket (for about 4 years), but the Shopify app experience is much better. Order changes sync seamlessly, which was a major issue for us on WooCommerce. Order status updates are also smooth and reliable on Shopify. The overall app performance has been stable and easy to manage. Apart from shipping, other Shiprocket apps like Engage, Promise, and EDD are great at solving real operational pain points. Their tech stack is clearly built with scale and automation in mind. These tools have helped us improve customer communication and delivery visibility. Special thanks to our account manager, Ram Prasad, for quickly resolving issues whenever needed. With his timely support the platform experience become even better. Overall, a solid and dependable solution for Shopify sellers. Highly recommended!!

Store

Mirana

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

Best app for all kind of courier service, also my manager siddharth is very cooperative and resolve my all issues related courier service.

Using app

4 months

Total reviews

9

Average rating

3.7

5 / 5 Share

Jan. 27, 2026

I truly want to appreciate the support and dedication of my Shiprocket Manager Sidharth Rathore. In today’s fast-paced business environment, having a manager who genuinely understands a seller’s problems makes a huge difference — and Sidharth does exactly that. Whenever I faced issues related to shipments, weight discrepancies, or wallet concerns, he always listened patiently and provided timely solutions. His calm attitude, clear communication, and supportive nature gave me confidence during stressful situations. It’s rare to find someone who treats your business problems as their own. Because of his guidance and continuous support, my experience with Shiprocket has become much smoother and more reliable. Thank you, Sidharth, for being not just a manager, but a true support system. Highly grateful and highly recommended.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

best services

Using app

18 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Jan. 27, 2026

Good experience with Shiprocket.The platform is easy to use and shipping operations are too smooth. Siddharth Rathore (KAM) has been professional, responsive, and supportive in resolving queries efficiently.

Using app

Almost 5 years

Total reviews

8

Average rating

4.4

5 / 5 Share

Jan. 27, 2026

Really appreciate the Shiprocket team for their consistent support and reliable service. Their quick responses and smooth coordination make day-to-day operations much easier. Great experience working with such a proactive and professional team!"

Using app

8 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 27, 2026

Shiprocket is a good app for business owners. It makes shipping easier by managing multiple courier partners in one place. It has its own perks and some disadvantages, but overall my experience has been good and helpful for day-to-day business operations.

Using app

Over 2 years

Total reviews

1

Average rating

4.0