All reviews

Rating Breakdown

  • 5
    70% (452 ratings)
  • 4
    8% (51 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (6 ratings)
  • 1
    20% (133 ratings)

Reviews with Text

  • 97% (630)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 22, 2026

Shiprocket has helped us a lot in scaling the business from zero to one and beyond. Flexibility to select between multiple courier partners for both forward and reverse shipments helps a lot. Any kind of escalation is well taken care of. Best part is technology based integrations with multiple other tech platforms, it works seamlessly.

Store

Surma

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Shiprocket has been an amazing platform for handling our shipments smoothly and efficiently. We have a lot of options.

Using app

About 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Good Service.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Amazing service.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

While logistics are full of issues and the biggest challenge for any brand, Shiprocket is the best courier aggregator of the lot in India. There are numerous courier aggregators but Shiprocket is the oldest and the most established one.

Store

Mezame

Using app

Over 1 year

Total reviews

3

Average rating

4.3

5 / 5 Share

Jan. 21, 2026

Shiprocket has been an amazing platform for handling our shipments smoothly and efficiently. The interface is user friendly, tracking is accurate, and delivery timelines are reliable. Furthermore, the support team is responsive and always ready to help. We have been using Shiprocket for quite some time now, and it has truly made our logistics and shipping processes hassle free.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

My experience with Shiprocket has been excellent so far. The platform is smooth, reliable, and makes order management and shipping very easy. What truly stands out is the support —I have great assistance from Nagraj, our point of contact, who is always responsive, knowledgeable, and quick to resolve any queries. Overall, a great shipping partner with strong customer support. Highly recommended!

Store

Fizzye

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

Overall good shipping experience with reliable service support.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

We’ve had a good experience using Shiprocket for our Shopify store. Their pickup scheduling is reliable, and delivery coordination is handled efficiently across locations. The team ensures timely pickups and smooth handovers to couriers, which helps us maintain consistent dispatch timelines. Overall, Shiprocket has been a dependable logistics partner for managing our order fulfillment and deliveries.

Using app

Over 3 years

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 21, 2026

Been using shiprocket for almost a year now and the experience and onboarding process is ver easy. orders get auto synced and has various courier partners to choose from. Our KAM Miss Rashika Syal is helpful in resolving queries and any issues that arises post dispatch from the warehouse. Thanks to her prompt communication and clear solutions, the work was smooth and completely stress-free.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

Great support from our manager and technology provided by Shiprocket is outstanding.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

Experience has been great with this aggregator

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

Great app!! Seamless experience. Please ensure all our escalations taken on priority and resolved on time

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

Using app

Over 1 year

Total reviews

4

Average rating

4.5

5 / 5 Share

Jan. 21, 2026

Shiprocket has been an amazing platform for handling our shipments smoothly and efficiently. The interface is user-friendly, tracking is accurate, and delivery timelines are reliable. Furthermore, their support team is responsive and always ready to help We have been using Shiprocket for quite some time now, and it has truly made our logistics and shipping process hassle-free.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

very supportive services.

Using app

Over 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 21, 2026

I have been using Shiprocket for the past 7–8 years, and my experience has been very good. The platform is reliable, smooth, and works perfectly with my Shopify store. I have faced no major issues during all these years I would especially like to appreciate my manager Sakshi Ma’am. She has been extremely supportive and helpful in resolving all my cases and guiding me whenever I faced any challenges. Her prompt responses and clear solutions make the work very easy and stress-free. Overall, Shiprocket is an excellent logistics partner, and with support managers like Sakshi Ma’am, the experience becomes even better. I truly love using Shiprocket and highly recommend it to anyone looking for a dependable shipping solution.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

nIce service

Using app

About 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 16, 2026

Consistently late deliveries. My customers think I'm scamming them because Shiprocket's delivery date/status doesn't update properly. Recently, it took them 4 days to deliver within the same city. Save yourself all the frustration and never choose Shiprocket.

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Dear Seller! We sincerely apologize for this experience. Please be assured, we will ensure your concerns are addressed and resolved. We will connect with you shortly in this regard. ~ Team Shiprocket

1 / 5 Share

Jan. 13, 2026

Shiprocket shipping rates are too high.

Using app

9 months

Total reviews

5

Average rating

3.0

Developer Reply

Dear Seller! We sincerely apologize for this experience. Please be assured, we will ensure your concerns are addressed and resolved. We will connect with you shortly in this regard. ~ Team Shiprocket