All reviews

Rating Breakdown

  • 5
    70% (452 ratings)
  • 4
    8% (51 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (6 ratings)
  • 1
    20% (133 ratings)

Reviews with Text

  • 97% (630)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 27, 2026

We moved to Shopify about a year ago and have been using the Shiprocket app since then. Earlier, we were on WooCommerce using Shiprocket (for about 4 years), but the Shopify app experience is much better. Order changes sync seamlessly, which was a major issue for us on WooCommerce. Order status updates are also smooth and reliable on Shopify. The overall app performance has been stable and easy to manage. Apart from shipping, other Shiprocket apps like Engage, Promise, and EDD are great at solving real operational pain points. Their tech stack is clearly built with scale and automation in mind. These tools have helped us improve customer communication and delivery visibility. Special thanks to our account manager, Ram Prasad, for quickly resolving issues whenever needed. With his timely support the platform experience become even better. Overall, a solid and dependable solution for Shopify sellers. Highly recommended!!

Store

Mirana

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

Best app for all kind of courier service, also my manager siddharth is very cooperative and resolve my all issues related courier service.

Using app

4 months

Total reviews

5

Average rating

2.6

5 / 5 Share

Jan. 27, 2026

I truly want to appreciate the support and dedication of my Shiprocket Manager Sidharth Rathore. In today’s fast-paced business environment, having a manager who genuinely understands a seller’s problems makes a huge difference — and Sidharth does exactly that. Whenever I faced issues related to shipments, weight discrepancies, or wallet concerns, he always listened patiently and provided timely solutions. His calm attitude, clear communication, and supportive nature gave me confidence during stressful situations. It’s rare to find someone who treats your business problems as their own. Because of his guidance and continuous support, my experience with Shiprocket has become much smoother and more reliable. Thank you, Sidharth, for being not just a manager, but a true support system. Highly grateful and highly recommended.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

best services

Using app

18 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Jan. 27, 2026

Good experience with Shiprocket.The platform is easy to use and shipping operations are too smooth. Siddharth Rathore (KAM) has been professional, responsive, and supportive in resolving queries efficiently.

Using app

Almost 5 years

Total reviews

8

Average rating

4.4

5 / 5 Share

Jan. 27, 2026

Really appreciate the Shiprocket team for their consistent support and reliable service. Their quick responses and smooth coordination make day-to-day operations much easier. Great experience working with such a proactive and professional team!"

Using app

8 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 27, 2026

Shiprocket is a good app for business owners. It makes shipping easier by managing multiple courier partners in one place. It has its own perks and some disadvantages, but overall my experience has been good and helpful for day-to-day business operations.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 27, 2026

We’ve been using Shiprocket for our e-commerce shipments and overall it has been a very reliable and efficient platform. The app is user-friendly, offers multiple courier options, competitive pricing, and gives good visibility on tracking and order management. It has helped us streamline our dispatch process and scale our operations smoothly. A special mention to Siddhart, our Key Account Manager, who has been absolutely outstanding. He is extremely helpful, responsive, and proactive in resolving issues. Whether it’s shipment discrepancies, RTO cases, weight disputes, or general support, Siddhart always ensures things are handled quickly and professionally. It’s rare to find such dedicated account management, and his support has genuinely made a big difference to our experience with Shiprocket. Highly recommended for growing brands and businesses looking for a dependable shipping solution with strong customer support.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

Very good app for shipping. Support team is helpful and responsive, work is fast and the dashboard is easy to use. Order processing, tracking and courier options are smooth. Makes daily shipping work simple and time-saving. Highly recommended for Shopify sellers.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

Easy to use

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2026

Reliable and easy-to-use shipping panel. Shiprocket offers competitive rates, multiple courier options, accurate tracking, and a smooth dashboard. Makes order fulfillment simple and hassle-free. Highly recommended for e-commerce sellers.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2026

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2026

Very Good service

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2026

Great experience, loved the panel and controls on the web app. some great features and works smoothly.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2026

very good

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

GOOD SERVICE. GREAT PRICING.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Excellent! I like how smooth the interface is. Of course, there are times when glitches are there but overall I'm happy

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Shiprocket has been an amazing platform for handling our shipments smoothly and efficiently. The interface is user-friendly, tracking is accurate, and delivery timelines are not reliable. Furthermore, their support team is responsive and always ready to help We have been using Shiprocket for quite some time now, and it has truly made our logistics and shipping process hassle-free.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Our experience with Shiprocket has been nice. The dashboard is clean and intuitive to use. Whenever we need help beyond the normal escalation process, our Account manager - Rishika Syal helps us and makes sure the issues are resolved. This makes our overall experience of having Shiprocket as our logistics partner even better.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Shiprocket has been reliable for us, especially in escalated NDR and non delivery cases where they act quickly. Our account manager is also helpful.

Using app

10 months

Total reviews

2

Average rating

5.0