Shiprocket: eCommerce Shipping

poor service not working properly i lost sale in lacs from this app not using this app it is stuck on checkout page not redirect properly to upi apps like g pay phone pay customer drop the order and sale is lost

Shiprocket is "EAST India company" of today's ecommerce world fraud app and company .. no support .. edit:- 23/4/26. they called us to remove this feedback in return with solution, but it was just fake calls.. . Shiprocket is pathetic and Parasite to D2C brands

Worst experience ever , right from the first order, customer support only READS A SCRIPT WRITTEN ANSWER EVEN IF YOU ASK ANY QUESTIONS OR ANY THING , JUST HERE TO SUCK UP THE MONEY ONLY

Worst app, turned my business into nightmare. They have assigned 200-300 accounts to a single person who hardly takes call or do meetings. Despite reaching good number of orders the attitude is still "chalta hai" and very casual. If you're a new business, never ever trust this app. Rather go for any smaller aggregator or shipway, atleast they will guide you with business problems. with shiprocket you will end up with sleepless nights and worst part is even whole leadership is rotten, even if you escalate to leadership they will justify their casual behaviour. End of era of shiprocket. On top of this Shiprocket engage team also does a lot of discrepancy, they silently increase pricing and when questioned they ghost you completely.

VERY BED EXPERINCE

We’ve been using Shiprocket from day one. The interface is easy to navigate and the range of features makes it extremely helpful for young brands like ours, while still being robust enough for brands that are scaling. What we’ve also really valued is how responsive the Shiprocket team is whenever support is needed. It has made managing our operations and fulfilments incredibly easy, which means we don’t have to get caught up in backend complexities and can genuinely focus on growing the business. Overall, Shiprocket has been a reliable shipping partner in our journey, and I would highly recommend it to any e-commerce brand, whether you’re just starting out or already operating at scale.

Azhar helped me pickup my parcel on time. Kudos to the shiprocket team

This app offers exactly what we needed to enhance our cart experience. The in-cart upsell and cross-sell functionality works smoothly, and the progress bar helps drive additional purchases. We especially appreciate the flexibility in customizing the cart design to fit our store’s look. Setup was simple, and it has positively impacted our conversion rates

Great experience, personal assistance via account managers always available.

Easy to use app orders sync quickly shipping and tracking work smoothly good option for shopify sellers in india

Shiprocket has been a complete game-changer for me when it comes to logistics for my Shopify store. It is completely seamless and has made a huge difference in the shipping process for us. But what has been the most impressive part of the experience has been the customer service. A huge shoutout to Asima, who has been absolutely amazing. She has helped me through every single step of the way.

As a retail saree business owner handling online orders, Shiprocket has helped us streamline dispatch and improve customer confidence. Tracking and automated updates reduce follow-ups, and in our case the backend support team was responsive and helpful. Overall, a reliable logistics partner for scaling a saree business beyond local deliveries.

I am working with shiprocket for more than a year now. Over-all experience has been good. My account manager Rishika Syal has been phenomenal in assisting me with any queries. The experience has been much smoother with her availability at all times to assist with any problem I have.

WORKS WELL FOR our BUSINESS, all queries are solved, takes time but updates are received

Shiprocket has played a key role in delivering a seamless and elevated shipping experience for our customers. From smooth fulfillment to timely deliveries and transparent tracking, their service reflects true professionalism and reliability. An excellent partner for quality-focused e-commerce brands.

Shiprocket exemplifies logistical excellence through a seamless blend of operational efficiency, technological sophistication, and reliability. Its intuitive platform supports scalable fulfillment while maintaining transparency and consistency across deliveries. A truly dependable logistics partner that elevates the entire shipping experience.

There services has improved a lot. Highly recommended. My accounts manager Mr vishal has helped a lot whenever we got any problem