Shiprocket: eCommerce Shipping

Love the support we get

We've had an amazing experience using Shiprocket with our Shopify store. Their platform is user-friendly and efficient, especially when dealing with returns and undelivered orders. If you're looking to streamline your shipping process, Shiprocket is the way to go

Good Service!

Shiprocket is reliable and easy to use. Their multiple courier options and quick deliveries have made shipping hassle-free for us. Highly recommend!

As of now, we have tried multiple courier aggregator platforms, but Shiprocket has proven to be the best fit for our business. The support from their team, especially our managers Suhaib, Shourya, and Aman, has been exceptional. They are always ready to assist us, no matter the time, ensuring a smooth experience. The performance meetings and detailed reports they provide have significantly helped us streamline our operations. Thank you, Shiprocket, for being such a valuable part of our business journey!

Good platform to link with shopify account

Have mostly had good experience on Shiprocket. Have been using it for more than 4 years now. Once in a while we do face fake weight discrepancy issues which I hope Shiprocket takes necessary actions.

Shiprocket has been a game-changer for our logistics needs. Its user-friendly interface, seamless order tracking, and multiple courier partner integrations make shipping hassle-free. Highly recommended for businesses of all sizes! Thank you Shailendra for guiding me

Good customer service support

Great app to work on,The tech team deserves 5 stars, and a special shoutout to Sahib Singh for his exceptional support!"

Very poor service this time very disappointed with the service 1. There is one shipment where return pickup service was not available so we deactivate QC and arrange pickup so we receive empty box in return and now we are not eligable for any calaim...its not our mistake 2. 1 of our shipment was undeliver and after many follwups its never deliver and customer tagged us on insta thats really samefull for us. Please improve your services

very good and happy with the services. supportive account manager helps in resolving issues.

Best app for D2C ecommerce. We've been using it for 1 year now and the best shipping aggregator we've worked so far. Kuddos to our manager Bhumika Sharma for helping us resolve queries on time. The best part is their automated systems and innovations are helpful to make logistics side of the business easier..

It really helps getting started with multiple shipping partners

Great shipping provider, they help with NDR resolution, quick delivery and team is there when you need them

Impressed with the service and account manager.

Excellent service! customer support and tracking for orders are really perfect. My account Manager "Shiva Dasari" is Committed to his work and clients. Always available and try to get things fixed as quick as possible. 5/5

I have been using Shiprocket for some time now, and while the platform offers great features and ease of use, there is certainly room for improvement, especially regarding the delivery timelines. As expected with courier services, there are occasional delays, and some deliveries get affected due to factors outside of Shiprocket's control. However, these delays can be frustrating, and it would be great to see improvements in this area as time progresses. That being said, the customer service experience has been exceptional. Ms. Manika Duggal, our Key Account Manager, has been incredibly supportive throughout. She responds to queries promptly and goes above and beyond to ensure that all concerns are addressed. Her effort to provide seamless support is definitely a bright spot in the overall service experience. I’m hopeful that with time, Shiprocket will continue to enhance its delivery processes, ensuring quicker and more reliable service. The combination of an easy-to-use platform and responsive customer support from professionals like Manika & her team, makes it a service worth considering despite occasional delivery hiccups.

Shiprocket has truly elevated our logistics game! The platform is super user-friendly, making it easy to manage multiple orders seamlessly. Their competitive shipping rates and wide network of courier partners ensure that we can deliver to even the most remote areas. The real-time tracking feature keeps our customers happy and reduces our workload. Account Managers and customer support is prompt and always ready to help, ensuring client satisfaction. If you're running an e-commerce business, Shiprocket is the partner you need. Highly recommended!

we are using shiprocket from last 1 year and we are getting excellent experience