All reviews

Rating Breakdown

  • 5
    67% (403 ratings)
  • 4
    8% (49 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (7 ratings)
  • 1
    22% (133 ratings)

Reviews with Text

  • 97% (582)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 19, 2023

Arav helped me to fix this issue, it was very difficult but Arav made it very easy and smooth in giving resolution.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2023

Hi, We Are Vedic Spoons, We like to Appriciate the Efforts of Mr.Rohit WHO PROVIDE US QUICK RESOLUTION Regarding order syncing we are now totally satisfy with the resloution provided, thank you

Using app

Over 5 years

Total reviews

8

Average rating

4.5

5 / 5 Share

Sept. 17, 2023

problem has been resolved of synchronization issue, thanks palak for support

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2023

I encountered an issue with status synchronization, so I raised a ticket with the Shiprocket team. I received a callback from a team member named Arav, who provided assistance in resolving the issue.

Store

Ecofynd

Using app

Almost 3 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Sept. 14, 2023

We are communicated with Mr.Arav for our payment method related issue and he resolved within a minutes its great for us that we are facing this problem from few days.We are happy for that.

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 13, 2023

Arav helped us to resolve the issue. Thanks for the service.

Using app

2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 11, 2023

Thank you so much Aarav for helping me out in this crucial journey. I was highly stuck in syncing my orders with Shopify. Your guidance has helped me to close my pending orders on priority. Thanks again

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2023

Good Understanding, Nice behavior, less time to understand the problem, So Happy with the support of Miss Palak at the technical department.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 11, 2023

good support provide by aarav. solved my issue.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 10, 2023

I was facing problems with order sync and then I got a call from Palak from the Shiprocket technical team She guided me step by step on how to properly sync my orders Thank you so much for your help you were really professional THANKS A TON

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 8, 2023

2 years of having been used shiprocket i guess Arav is the only guy who has helped me with my query asap, he helped me connect my shopify and shiprocket in a very seamless way. if shiprocket has more customer suport like arav then our life as well as shiprockets would be easier

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

Arav I got a good answer.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2023

Arav has helped to configure the best channel setting which suits my requirement I really appreciate the proactive support from the shiprocket team Thank You

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 3, 2023

Arav helped me in syncing my channel. He was very helpul

Using app

10 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 2, 2023

My issue was resolved quickly. Yashika from Shiprocket team helped me resolve it easily.

Store

Thnwhn

Using app

About 2 months

Total reviews

2

Average rating

5.0

3 / 5 Share

Sept. 1, 2023

Mr. Arav from shiprocket helped in resolving issue regarding order not sync.

Using app

2 months

Total reviews

1

Average rating

3.0

5 / 5 Share

Sept. 1, 2023

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 30, 2023

my issue has been solved unable to integrate by technical department(yashika). my issue has been resolved in few hours. Thanks to Shiprocket

Store

Kvetoo

Using app

25 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 29, 2023

Absolute Nightmare! Avoid ShipRocket Like the Plague! I can't even begin to express the utter frustration and disappointment I've experienced with ShipRocket. If I could give them zero stars, I would in a heartbeat. This app is an absolute dumpster fire, and I implore anyone with even a shred of common sense to steer far, far away from it. From the moment I started using ShipRocket, it was like diving headfirst into a bottomless pit of incompetence. The user interface is a chaotic mess, reminiscent of a cheap '90s website that hasn't seen an update since dial-up internet. It's as if the developers actively went out of their way to create the most convoluted, counterintuitive app possible. And don't even get me started on their customer service. It's non-existent, to say the least. It's clear that ShipRocket has a "take your money and run" mentality, leaving you high and dry when you encounter inevitable issues. It's like they hire support staff based on their ability to ignore and frustrate customers rather than assist them. Bravo, ShipRocket, you've truly mastered the art of customer neglect. But wait, it gets better. The app's performance is a complete joke. Expect error messages at every turn, and brace yourself for the app crashing more times than a demolition derby. It's astonishing how a company can release such a shoddy, half-baked product and still have the audacity to charge for it. Shipping? More like "never-shipping." ShipRocket has turned what should be a straightforward process into an unending cycle of delays, miscommunication, and lost packages. I wouldn't trust this app to ship a message in a bottle, let alone anything of actual value. In conclusion, ShipRocket is an abomination of an app. It's an insult to anyone looking for a reliable, user-friendly shipping solution. Do yourself a favor and avoid this disaster like your business's reputation depends on it – because it does. ShipRocket, you should be ashamed of the garbage you've put out into the world. I wish I could erase my encounter with ShipRocket from my memory. If I could physically throw this app into a black hole, I would do it without hesitation. AVOID AT ALL COSTS! bad service unethical practices all they want is to steal money from here or there, totally unacceptable

Using app

9 months

Total reviews

2

Average rating

1.0

Developer Reply

Hello! Our team tried to contact you multiple times on your registered number, however had no luck. Please share your alternate number or convenient time at [email protected] with the subject line "Response to Shiprocket" and we will connect with you on priority.- MB

5 / 5 Share

Aug. 28, 2023

My order were not syncing to the shiprocket, MR. Aarav has guide me properly and solve my issue. I like to thanks Mr Ararv for soling my issue. Thank you shiprocket

Store

LOOQie

Using app

3 months

Total reviews

1

Average rating

5.0