Shiprocket: eCommerce Shipping
eCommerce Shipping In India And Worldwide
Rating
4.0
feedback
601
chart
#303
All reviews
Review RSS Feed
June 21, 2025
Avoid Shiprocket at all costs! Shiprocket is a complete letdown! They didn't pick up my stuff for 7 to 10 days and even made up fake RTO problems. It's impossible to get help from their customer service team. Don't use Shiprocket unless you want stress and disappointment. Stay away!
Hi! Our team tried to contact you on your shared number multiple times however had no luck. Please share an alternate number or convenient time at [email protected] for a callback. - MB
July 9, 2024
Worst service Fake weight discrepancy, I am selecting Air service and also fastest to give good service to our customer, but product not getting pickup even after several follow up and they always ask to wait till evening. And they don't have customer service after that. For fake weight discrepancy I am moving to consumer forum, even in Image provide by courier service provide our parcel clearly visible, size is smaller than 4*6 inch courier slip still they charging higher volumetric weight. waste of time being with ship rocket. I will also make reel for the same and post across social media and review for service.
Hi! That's not what we want you to experience and we are sincerely sorry. Please share the registered contact details at [email protected] with the subject line "Response to Shiprocket" and we will connect with you on priority.- MB
Feb. 5, 2024
poor service
Hi! That's not what we want you to experience and we are sincerely sorry. Our team tried to contact you on your registered number however had no luck. Please share an alternate number or convenient time for call back at [email protected]. - MB
Feb. 4, 2024
Support is supreb.. Harsh is very to good in communication and tech skill. he solve my issue in first attempt.. Thanks Harsh Mohan
Dec. 6, 2023
Integration with Shopify was quick and over a call. Tushar helped me step by step to link the channel. Now I need to test an order and integrate payment gateway. Seems easy to start.
Nov. 22, 2023
Placed order Sr2950 with tracking 14326582656808 with shiprocket packaging on 6th of November not delivered yet.. Every day it shows out for delivery then says incomplete address I have ordered on this same address multiple times before.. No one has contacted me.. Either deliver my parcel or Cancel my order and refund me
Hello! I understand the urgency of the shipment and apologize for the hassle. I want to inform you that the shipment was delivered on 23-11-2023. Please feel free to mail us at [email protected] for further assistance. -MB
Nov. 21, 2023
wrong Weight Discrepancies do not use COD because your amount blocked and tell you wrong weight and theft your amount
Hello! Thank you for your valuable time during the conversation over a call. Kindly share the requested details via ticket ID 7643973 with us so that I can help you better. - MB
Nov. 9, 2023
Oct. 23, 2023
It's not working properly i am trying from so many days but sadly order is not syncing itself and when i go to the manual one then it after all processing done by me then it shows that to ship and print label n all, i try to contact ur team and sending so many shit mails to u not responding properly...Highly not recommended i'll add my contact details [email protected] 9884988130
Hello! Thank you for your valuable time during the conversation over the call. Hope that your concern has been addressed over the call. Please feel free to mail us at [email protected] for further assistance. - MB
Oct. 9, 2023
I unable to connect my URL (www.purbilada.com) with Shiprocket. Thanks for your support. Now it linked with my website.
Hello! Thank you for your valuable time during the conversation over the call. Hope that your concern has been resolved. Please feel free to mail us at [email protected] for further assistance. - MB
Sept. 29, 2023
I had a technical query regarding Integration and I was immediately put on call with Pallak from their team and she solved my problem instantly and quickly. Thank you.
Sept. 25, 2023
Aarav helped me out with my problem. he was quick to resolve my problems.
Sept. 22, 2023
We are delighted with the exceptional tech support provided by Mr. Rohit at Shiprocket. His expertise and assistance have instilled complete confidence in our decision to partner with Shiprocket for our shipping needs. Regards, Team Revoral
Sept. 21, 2023
Arav did a great job he solved our issue with proper guidance and step by step. Thank you so much