All reviews

Rating Breakdown

  • 5
    62% (452 ratings)
  • 4
    9% (65 ratings)
  • 3
    2% (13 ratings)
  • 2
    1% (10 ratings)
  • 1
    26% (192 ratings)
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4 / 5 Share

Nov. 24, 2021

Overall good experience Acct manager Bhanu helped us alot with rto reducing and managing easy pickup.

Using app

11 months

Total reviews

4

Average rating

3.8

5 / 5 Share

Nov. 23, 2021

Loved the services. The new Engage feature is helping us a lot with reducing NDR. Our Account manager Mr. Saurabh is helping us promptly wherever we get stuck. Overall a great experience so far.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2021

WOW , It's great app for shipping anywhere in the India. We are using this application past 2 years and Excellent app for shipping.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

Trying to be better and can do much. Customer service is good now and need to improve much in co-ordinating with couriers services

Using app

Over 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 20, 2021

Trying to be better and can do much. Customer service is good now and need to improve much in co-ordinating with couriers services

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

4 / 5 Share

Nov. 20, 2021

i had bad experience since 2019 with weight dispute now its solved now i am using shiprocket services are improved now 2021 and also getting best prices with courier partners support services is also good but need some more improvement in shiprocket dashboard for fast process shiprocket have lots of data for shipping i am happy with this now

Using app

Over 2 years

Total reviews

4

Average rating

3.8

5 / 5 Share

Nov. 20, 2021

Quick integration with nice dashboard for analytics and fulfillment. Good customer support team as well.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2021

I'm using this app. Very useful platform to ship in India. My KAM Asish is very helpful. He manage all my issue related to shipping very good and efficient way.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

It's really app. Love the way they handle it.Best app in the shipping service for Indian ecom. Thank you team

Store

shopdux

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 18, 2021

Good Features , we have been using for a long time. Pricing also good in comparison to other avaialble in market

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

Best in India. Best support. One stop solution for indian Ecom Entrepreneurs. From the very biginning I am using this. I have also used other plartforms as well but nothing works lilke shiprocket.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

Keep providing the best services, I like the customer service they provides and helps. Best shipping service provider in India

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

Good Features , we have been using for a long time. Pricing also good in comparison to other avaialble in market

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Jaibros

Using app

Over 1 year

Total reviews

9

Average rating

3.2

5 / 5 Share

Nov. 18, 2021

best app ever . hassle free shipping all days it helped me to deliver on time. customer support is also helpful.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

An amazing user-friendly app and it is really helpful in managing logistics for our daily D2C dispatches.

Using app

About 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 17, 2021

Thank you shiprocket for the help, its is a nice experience with you. All staff are very helpful. Thank You

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Sutees

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 2, 2021

i used this app it is really nice easy. just need to update few things. but otherwise everything is fine

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 30, 2021

I am using this app It is really much helpful. Using it pickup generation become much easier. Thanks

Using app

9 months

Total reviews

4

Average rating

4.0

1 / 5 Share

Oct. 28, 2021

Very frustrating service, the customer service from shiprocket is THE worst ever. Everytime we tried to escalate the issue we have to wait atleast 24-48 hrs. but the issue is still not closed, then again when we try to call them they repeat the same process to wait for more 24-48 hrs. Telling the customer service guys to solve the problem is literally MADNESS!! they do not listen and always make their word come true. We are facing frequent RTO, COD Remittance delays, NDR's, and whatnot! Horrible service.

Store

EQVT™

Using app

About 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Hi, To hear such feedback has us profoundly pondering, and we apologize for the inconvenience caused. Please help us with the detailed concern at [email protected] and we will get back to you on priority. - Team Shiprocket

5 / 5 Share

Oct. 22, 2021

I am using this app I really like this app as it is very good also my account manager is very nice person. He is very helpful and advice me in my work that how it can be better

Using app

Almost 3 years

Total reviews

1

Average rating

5.0