All reviews

Rating Breakdown

  • 5
    70% (492 ratings)
  • 4
    8% (56 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (8 ratings)
  • 1
    19% (136 ratings)

Reviews with Text

  • 97% (676)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 10, 2023

I couldn't be happier with their service. The staff at the store was extremely helpful in finding the right things I needed for my Shopify website.

Using app

9 months

Total reviews

3

Average rating

5.0

4 / 5 Share

March 10, 2023

sERVICE IS GOOD BUT WITH FEW PARTNERS LIKE EKART HAVE WORST EXPERIENCE. SHIPMENTS GET DELAYED AND THERE IS NOTHING THAT SHIPROCKET DOES

Store

Tahvo

Using app

Over 1 year

Total reviews

4

Average rating

4.8

3 / 5 Share

March 10, 2023

After integrating shiprocket with shopify our order processing is working very smoothly. This is a great service. It saves our time and energy. Very well-developed and easy to integrate. But the only problem is delaying pick up, will not prefer for urgent orders.

Store

arkd3

Using app

3 months

Total reviews

1

Average rating

3.0

Developer Reply

Hi, We apologize for the way it turned out to be. Please share your registered contact details at [email protected] with us so we can check the issue and get back to you with resolution. - MB

1 / 5 Share

March 9, 2023

It lacks feature where it automatically fills shipment AWB number in shopify once courier partner is selected.

Using app

11 months

Total reviews

5

Average rating

1.8

Developer Reply

Hi, thank you for your valuable time during the conversation over the call. We hope your concern has been addressed over the call. Please feel free to mail us at [email protected] for further assistance. - Team Shiprocket.

1 / 5 Share

March 8, 2023

They find ways to make money. 14500 rs weight disputes or less than 200 orders a month. That's how they treated us when we decided to stop using shiprocket & move to a new company

Using app

Over 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Hi, Thank you for your valuable time during the conversation over the call. We hope your concern has been resolved. Please feel free to mail us at [email protected] for further assistance. - MB

4 / 5 Share

March 7, 2023

Shiprocket is very useful for people running online businesses. Although the app can definitely have some more improvements to make,I find that the Shiprocket team has been very active in taking feedbacks and eager to make improvements which is a good thing. Thank you Shiprocket

Using app

Over 1 year

Total reviews

1

Average rating

4.0

1 / 5 Share

March 10, 2023

Total useless support, they totally depend on their courier partners. They can take their own decision. If you Google this company you will come to know that they heavily change on the name of weight discrepancy and your wallet amount just finish. After that, you create tickets one after another, and they don't listen. Please don't take the services of Shiprocket you will regret it like me and other customers. Just Google about Shiproket Reviews.

Using app

About 2 months

Total reviews

7

Average rating

3.3

Developer Reply

Hi, thank you for your valuable time during the conversation over the call. We hope your concern has been resolved. Please feel free to mail us at [email protected] for further assistance. - MB

5 / 5 Share

March 5, 2023

Your customer support team has been highly responsive and helpful, providing timely assistance whenever I've needed it. The integration with multiple marketplaces and e-commerce platforms has made my life so much easier, and I truly appreciate the level of convenience and flexibility your platform provides. Overall, I am extremely satisfied with the services provided by Shiprocket and would highly recommend it to anyone looking for a reliable and efficient shipping solution. Thank you for your outstanding work!

Store

Kudus

Using app

25 days

Total reviews

3

Average rating

5.0

4 / 5 Share

March 5, 2023

Some shipments are being processed good and delivered good but some are having issues though they’re trying to resolve this soon , resolving time is 10 days which is lot according to my opinion hope they resolve the issues soon

Using app

22 days

Total reviews

1

Average rating

4.0

4 / 5 Share

March 5, 2023

Shiprocket makes shipping very easy and affordable. It is the best platform where sellers can reach their customers all over India.

Using app

About 1 year

Total reviews

8

Average rating

4.9

5 / 5 Share

March 4, 2023

One of the most feature rich app for shipping in INDIA. Prices too are very economical. Support is great.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

March 3, 2023

We are very happy with the services provided by Shiprocket, Desktop dashboard is very user friendly and shows all relevant information on shipment status. thanks

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2023

GOOD SERVICES AND SMOOTH TRANSITION AND GOOD RESPONSE TIME. FULLY SATISFIED. WE RECOMMEND THIS TO ALL DEALERS.

Using app

About 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

March 3, 2023

easy to use and very helpful for new users, thank you ship rocket for giving us this beautiful application.

Using app

4 months

Total reviews

1

Average rating

4.0

5 / 5 Share

March 3, 2023

Great integration with all logistics service providers for domestic and international shipments. The app works perfectly without any glitches in syncing the orders on time.

Store

LOVCIA

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

March 1, 2023

nice service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Using app

4 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 27, 2023

Good shipping company to ship your orders locally. Many courier company at one place. Rates are also cheap.

Using app

2 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Feb. 27, 2023

My experience has been great so far. The customer service is approachable and tries their best to solve the issue. Not even a single issue goes unnoticed, they always call after you have created a ticket.

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 26, 2023

Great Plugins for efficient operations and delivery for ecommerce, would recommend shiprocket as for processing orders.

Using app

6 days

Total reviews

1

Average rating

5.0

3 / 5 Share

Feb. 25, 2023

PREVIOUSLY THE SERVICE WAS FAR FAR BETTER BUT THE PAST 3 MONTHS THE SERVICE HAS GONE DONE.... BE IT IN TERMS OF PICK-UP(LATE PICK-UP) OR BE IT CALLING TO YOUR CUSTOMER SERVICE EXECUTIVE (IF WE ASK FOR A COMPLAINT NUMBER AGAINST ANY COMPLAINT THEN THEY REFUSE TO GIVE IT)... WE FEEL YOU HAVE TO WORK HARDER TO BRING YOUR SERVICES BACK UP-TO THE MARK.....

Using app

Over 2 years

Total reviews

3

Average rating

4.3

Developer Reply

Hi, We hope your concern has been resolved. Your feedback is important to us and we'll surely notify our team regarding it. Please feel free to mail us at [email protected] for further assistance. - MB