Shiprocket: eCommerce Shipping for Shopify

Shiprocket: eCommerce Shipping

Grow your business faster with a trusted eCommerce partner
Rating
4.0
Feedback
657
Reviews
Chart
#114
Shopify

All reviews

5 / 5 Share
Nov. 22, 2024

One of the best and Smoothest partner for ur shipping needs in india. Just register urself and be tension free always.

Store Using app Total reviews Average rating
Shuddham Gaushaala Over 3 years 9 4.9
5 / 5 Share
Sept. 11, 2021

shiprocket is just great place for shipping orders.. i just loved it and service is also great.. i only facing problem with shipping company delhivery, they do not giving service properly.. but shiprocket members just solved my problem so i m happy with shiprocket.. keep growing..

Store Using app Total reviews Average rating
Caselolo 14 minutes 1 5.0
5 / 5 Share
Nov. 18, 2021

We have been using since our store inception. We love how easy it is to process orders. Their tech solutions are the best out there in the market. Recommend it for all.

Store Using app Total reviews Average rating
Folk Bazar About 1 year 3 5.0
5 / 5 Share
Sept. 9, 2021

Best app for startup ,at very reasonable price. Happy with the service. Best part user friendly interface. special thank for my account manager for great support...(Deeksha and Neel)

Store Using app Total reviews Average rating
Jalandhar Style About 1 year 7 4.7
5 / 5 Share
Aug. 31, 2021

This is a really good app and user friendly. Easy to use and the best part is it can be integrated with any other apps also without any Hussle. The shipping prices are also very less and services are good. The account manager Anjali Sharma is also very supportive. Thank you

Store Using app Total reviews Average rating
ThePeppyStore 11 months 4 4.3
4 / 5 Share
Aug. 30, 2021

This is a really good app. Easy to use and the best part is it can be integrated with other apps. The account manager is supportive. Highly recommendable.

Store Using app Total reviews Average rating
Eridani 11 months 3 4.7
5 / 5 Share
Aug. 28, 2021

Among all the courier services and apps available, Shiprocket provides most advanced insight and control on all my shipping needs From Shipping, Delivery till RTO their panel is advanced enough to manage things very easily. Highly Recommended.

Store Using app Total reviews Average rating
Fab Couture 3 months 10 5.0
5 / 5 Share
Aug. 28, 2021

We have been using Shiprocket since the day we have started our store on Shopify. It is the best experience ever to book any shipment. It reduces the stress and hassle in maintaining the shipments. Highly recommend it all!

Store Using app Total reviews Average rating
Innowin Furniture About 1 year 3 5.0
4 / 5 Share
Aug. 27, 2021

Have been using Shiprocket since one year and also use it with my Shopify store. It's easy, smooth and makes my job easier ! Have recommended it to so many friends who run small businesses ! Call center support is also timely and helpful !

Store Using app Total reviews Average rating
Klingaru 6 months 2 4.5
5 / 5 Share
Aug. 26, 2021

We have been receiving good support from Vikalp, Guarav & Abhinav. We are looking forward to scale our business with shiprocket.

Store Using app Total reviews Average rating
Varanga About 2 hours 2 5.0
5 / 5 Share
Aug. 26, 2021

The integration works flawlessly, thanks to constant support from our dedicated account manager Mr. Rana, any issues are dealt with swiftly.

Store Using app Total reviews Average rating
Nurturing Green 4 minutes 1 5.0
5 / 5 Share
Aug. 26, 2021

very good courier aggregator, providing low cost shipments. my account manager is - narendra verma, who is very good at providing all assistance.

Store Using app Total reviews Average rating
SUFFIRE Over 1 year 3 3.7
5 / 5 Share
Aug. 26, 2021

excellent services by shiprocket. We are running our platform only with the excellent services from shiprocket.,

Store Using app Total reviews Average rating
Recode Studios 3 minutes 13 5.0
5 / 5 Share
Feb. 27, 2023

We ave been working with Shiprocket since 2017. These guys have been amazing with respect to their service. Special shout-out to Mr Mohammed Azarduin who helped us with a key international shipment issue.

Store Using app Total reviews Average rating
Living Words Almost 2 years 7 5.0
5 / 5 Share
Aug. 26, 2021

Having a Wonderful experience selling our products via shiprocket as it provides reasonable courier rates, multiple courier options and many more benefits. Also Very Supportive key account manager M/s. himanchali rai who solves our queries without any delay.

Store Using app Total reviews Average rating
Kitabay 11 months 1 5.0
5 / 5 Share
Aug. 26, 2021

excellent Shipping App - Gaurav Chawla provides us good support and we are happy with Shiprocket services

Store Using app Total reviews Average rating
Millennium Herbal Care 9 months 2 5.0
1 / 5 Share
Aug. 24, 2021

I so wish I could share the long screenshot of my package history to educate everyone how pathetic is the service of shiprocket. I have been using shiprocket for my dispatches for 2 years now and have been facing small ignorable issues but then, there was one parcel that was dispatched and even after 20 days, the parcel could not be delivered. The shiprocket team is highly incapable of doing anything regarding your parcel. Either you work hard and call the courier company directly and plead them to deliver or else wish yourself all the best. After making 10 calls in 15 days to the shiprocket customer care, the customer care executive finally agreed to make me talk to Mr. Munir, the so called senior. I thought of him to be a responsible guy as he assured me the delivery in next 24-48 hours but now it has been 5 days to his commitment and yet nothing has happened. In the end, it is my customer who is going to blame me and the brand. I suggest all the companies working with or thinking to start with shiprocket to NOT WORK WITH THEM. These guys are good for nothing. I am now switching to a different courier provider and it is a lesson I have learnt. It is not a fake remark, to prove this I am sharing the package details, AWB no. of Fedex 281971954593. I shipped this parcel through shiprocket and it has been 25 days since the dispatch and no concrete response has been received from shiprocket.

Store Using app Total reviews Average rating
Developer Reply

Hi, We understand this must have been extremely inconvenient for you. Accept our sincere apologies for the same as this is not something we are known for. Our team has been notified of the same and you shall be contacted in this regard, soon. - Team Shiprocket

1 / 5 Share
July 29, 2021

They may provide some good courier rates, but it is the most unprofessional non-responsive company I have come across. Frequent NDR without trying, RTO without informing, Pickups delayed, deliveries delayed. Escalation doesn't work. Tickets are not responded to and closed after the issue is resolved by itself. Calling the customer care and speaking with a senior is pointless as the escalation never happens or never works. Order sync doesn't work properly. Order cancellation doesn't work via the Shiprocket dashboard. Orders cancelled sometimes still shows up in the dashboard. Money added to wallet shows as unusable.

Store Using app Total reviews Average rating
Nerd Arena About 1 year 4 2.8
Developer Reply

Hi, It was never our intention to cause any disruption to our customers. We have initiated freight refund for AWB No.14326421245122 along with Forward Refund 198.20 and RTO Refund 168.50. - Team Shiprocket

4 / 5 Share
Feb. 24, 2022

Got the necessary support after submitting review here. Will recommend using them for shipping needs.

Store Using app Total reviews Average rating
ShopLance About 1 year 4 3.8
Developer Reply

Hi, We are sorry to hear about your negative experience. We would like to inform you that the pick-up request has been canceled. Your feedback is important to us and we'll surely notify our team regarding it. We wish to provide a better service in the future. -Team Shiprocket

1 / 5 Share
May 29, 2021

The customer care services are extremely disappointing. They really tortured me for every little query. They are disloyal and unethical. They will never call you back. They will never revert back with solutions. They'll leave you helpless. They are not at all systematic. Best way to waste time and energy, please contact "Shiprocket"

Store Using app Total reviews Average rating
Veaves About 2 months 2 3.0
Developer Reply

Hi, we understand your concern. It is never our intention to cause any disruptions to our customers. Please help us with your registered contact details and concern in detail at [email protected] and we will get back to you promptly. -Team Shiprocket

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