All reviews

Rating Breakdown

  • 5
    76% (615 ratings)
  • 4
    5% (40 ratings)
  • 3
    3% (21 ratings)
  • 2
    3% (21 ratings)
  • 1
    14% (116 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 23, 2021

I've found ShipStation to be very reliable and basically easy to use. I'm using it to ship orders from Shopify, Etsy, and Amazon, plus manual orders. I ship within the USA and internationally. ShipStation has tools that I haven't even used yet, so I know there are capabilities that I haven't explored. I have the most difficulty setting up the rules and automation to do exactly what I want, but I'm probably doing something wrong. ShipStation does save me time and it automates communication to customers. This software has made it easy to track down lost packages too.

Using app

Over 7 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 21, 2021

We use ShipStation for all of our domestic shipping. I like that the interface has all the info we need, and it works well for batch processing. We use our own shipping rates (not ShipStation's).

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 19, 2021

It works so awesomely for our business, It is amazing, simply amazing! It has helped us ramp up our shipping standards and speed. It also is great if you have barcodes, you can use the scan function for better accuracy.

Using app

Over 4 years

Total reviews

4

Average rating

5.0

1 / 5 Share

Sept. 19, 2021

Just tried to use and not allowed to purchase and print label, you've been taking monthly charges and the first time I try it , it failed

Using app

10 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Sept. 17, 2021

Fantastic! Loved using this app. It helps us coordinate seamlessly with our fullfilment team; taking a huge weight off of our shoulders.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2021

Newbie to ShipStation. So far, so good. I'm loving it. Phenomenal App for my business site, www.CBDTroubleshoot.com. Very easy to use. Tracks shipping data, ect... Quick and easy. I recommend this app for your shipping and tracking needs.

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 13, 2021

Shopify and ShipStation work together beautifully for our application. The orders come in automatically from our Shopify store and the shipping effort is as as low as it can be. Literally a few minutes and your label is being printed and you're done. We are very happy with it. If there was any place that ShipStation could possibly be a little better is in shipments out of country (Canada mostly) but that's probably because we ship there infrequently and always seem to pick the "unavailable" UPS international instead of UPS Standard. Not a big deal though.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2021

Shipstation user of over 7 years and couldn't imagine doing business without them! Excellent customer service, and the platform offers tons of intuitive, useful capabilities that make everything run more smoothly!

Using app

About 7 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 10, 2021

Love ShipStation. Its easy to use and keeps all my shipping data organized and easy to access. Quick and great customer service.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2021

I really love the functionality of the app. Very stable and an indispensable tool in my daily workflow.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

4 / 5 Share

Sept. 9, 2021

Overall great as it pulls in orders from many different stores / platforms. The inventory tracking doesn't seem to work, but otherwise great.

Using app

Almost 3 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 31, 2021

Shipstation is great. It provides all sorts of ways to help us organize our workflow in our retail small business. We do lots of pre-orders, local pickup, and have many different staff with hands on our product. Being able to tag orders and comment within the program drastically helps our workflow. The ability to connect a scale directly to the software and weigh items is key. Plus, we can compare different carrier rates instantaneously to determine the lowest cost. With the ability to scan/verify orders via Shopify barcodes to the easy interface and ability to sort to their guaranteed best rates (I've compared), Shipstation provides the best and most robust shipping software out there.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 31, 2021

Works great! You can ship first class if you need to which you can't do on other platforms. Makes shipping large amounts of orders daily much more efficient.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2021

Ship Station is great! My company sells on several marketing channels and Ship Station brings orders from all my stores into one convenient place. You will never copy and paste addresses again! The rates are great too. If you have more than one storefront on more than one platform, you will LOVE it and it will save so much time!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 30, 2021

This app is really great. I enjoy the ease of use for large shipping orders, the verification of addresses and the post office shipping tracking form.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 30, 2021

We've been using ShipStation for several years and the integration with Shopify is seamless. The app has robust features that scale easily based off the size of your business. It is easy to comparing shipping rates for companies like USPS, FedEx, DHL and UPS. The automation tools are robust and allow for ease when customizing a specific workflow down the employee level. After 6 years of using this product our only complaint is that users are still not able to automate package sets on shipments with multiple packages.

Using app

Over 6 years

Total reviews

2

Average rating

4.0

4 / 5 Share

Aug. 25, 2021

We've been using Shipstation for 3 years, shipping around 1000-1500 packages per year. The switch to Shipstation from manual shipping through the USPS was a quantum leap forward in efficiency. We couldn't run our business without Shipstation. Shipstation is perfect in nearly every regard except one: they aren't integrated fully with their parent company, Stamps.com. USPS international shipping options are not named the same in Stamps.com and Shipstation, which leads to confusion. I spent a few hours working with Shipstation user support to deal with the situation and it still wasn't resolved. I wish that Shipstation would change their shipping options to match the names that are officially used by USPS and Stamps.com. It's still not clear to me if Shipstation is permitting me to purchase all of the shipping options offered through my Stamps.com account (which was set up through Shipstation).

Store

KVgear

Using app

5 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 25, 2021

We use ShipStation along with Shopify for shipping of our online orders. The integration is seamless and it's easy to compare shipping rates for different shipping partners like USPS, FedEx, UPS, etc. to find the most economical option or quickest delivery time. The labels are easy to print and the tracking numbers are helpful when we need to follow a package thru the delivery system. Even adding more postage to our online account is a breeze. If I could suggest anything, it would be to offer a subscription level between the 50 and 500 shipments per month level as we often exceed 50, but don't come anywhere near 500 per month.

Using app

About 3 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 25, 2021

ShipStation is awesome, it's made a huge impact in the efficiency of our fulfillment. We use it with multiple sales channels, not just shopify, and have been very happy. The only reason for 4 stars (instead of 5) is because I couldn't find an easy way to feed live rates from Shipstation to our Shopify store based on dimensions and weight. Maybe I missed it somewhere, but we'd like customers to just pay actual shipping costs and instead we have estimates based on size/weight buckets.

Using app

6 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 24, 2021

Shipstation has streamlined our process. It has made it very easy for us to receive our orders and get them shipped very quickly. The customer service is great they even call to make sure that we don't need any help with anything. I would recommend Shipstation to anyone using Shopify.

Using app

About 6 years

Total reviews

1

Average rating

5.0