All reviews

Rating Breakdown

  • 5
    69% (389 ratings)
  • 4
    4% (22 ratings)
  • 3
    3% (16 ratings)
  • 2
    4% (22 ratings)
  • 1
    21% (117 ratings)

Reviews with Text

  • 96% (542)
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5 / 5 Share

Nov. 18, 2021

ShipStation is a lifesaver and a time saver! It integrates seamlessly with Shopify and keeps the whole shipping process on track from start to finish. It autofills the shipping data for the shipping labels and sends the customer automatic shipping confirmation and tracking data. You literally can't make a mistake. It even warns you if an address has errors. I highly recommend ShipStation!

Using app

About 4 years

Total reviews

4

Average rating

5.0

1 / 5 Share

Nov. 18, 2021

I signed up as a paying customer thinking that this would work fine but how wrong I was. This app is very very slow. here is the example: We get online orders via shopify and it takes minimum 40 minutes to show up on shipstation. so we aree not able to ship items as the order comes in. I wish i had known about this before. I will start to look for another app that doesn't have this sort of annoying delays. No one should delay shipping their orders because a shipping app is delaying in showing up the order and keep in mind each how important each order is. And this app is showing the orders 40 mins late and we can only print the label after that precious time is lost?

Using app

About 1 month

Total reviews

4

Average rating

3.0

5 / 5 Share

Nov. 17, 2021

We've been using ShipStation for 8 years. The integration with Shopify is seamless. It's easy to use and saves us so much time. It allows us to ship from multiple carriers, handles international shipments, and returns. I can't imagine operating an online store without it.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 16, 2021

You will have access to whatever shipping partners you work with. For me, it is UPS, USPS, and FedEx and you can easily see cost and transit times and choose what works best for you.

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 11, 2021

Excellent! I cannot imagine running my business without this software. It is incredibly efficient and has saved me so much time. Exceptional support as well. The only regret I have is not signing up for Shipstation sooner!

Using app

2 months

Total reviews

5

Average rating

4.2

1 / 5 Share

July 7, 2023

I have edited my review in July 2023 Previously i thought "This makes my life so much more simple. Firstly, the support I have had is really good. An initial meeting was set up with someone and she supported me all the way. I have very complex settings to enable me to automate my shipping method and weight, and the app is very customisable to your needs. I can easily download all of my shipments before I confirm them, so I can count them and make sure they are correct first. It enables you to easily flag express orders and certain types of orders. You can also use it to print out all of your packing slips, which is very useful. It also tells you if you have already printed them. I used to use Royal mail click and drop, but this makes it so much easier. It is working really well." NOW HOWEVER I have had a number of shipments that I cant create a label for. I get strange error messages. Support are unable to help. Unfortunately unless it is a simple error, support have to escalate the query and usually this means you NEVER hear back with a solution. I usually give up at this point and have to go direct to Click and Drop and create a label there. On one occasion I was told i would have to wait 2 weeks!! To which I said to not bother as I needed it sorted by end of day. FOR WEEKS I have had an issue with Ship Station Connect disconnecting, making it an utter nightmare to get my labels printed. Nobody is sorting it out. They tell you to do basic stuff which I have done and have had no effect, as I had thought. I keep getting stupid emails saying "let us know if you are still having issues". It is really slow now too and keeps glitching Plus in shopify it says your app is unsupported now and needs updating. What is going on? I give up and am NOW LOOKING TO LEAVE TO A DIFFERENT APP.

Using app

Almost 2 years

Total reviews

9

Average rating

3.4

5 / 5 Share

Nov. 9, 2021

Great plugin for Shopify! We've been using ShipStation for almost a year to integrate our Shopify store (getbrushguard.com) with Canada Post delivery service. The integration is seamless. The notifications for Customers and the Store have several convenient options. ShipStation servers are very reliable and always available. Service by real people is available by phone. __________ Excellent plugin pour Shopify! Nous utilisons ShipStation depuis près d'un an pour intégrer notre boutique Shopify (getbrushguard.com) avec le service de livraison Postes Canada. L'intégration est parfaite. Les notifications pour les Clients et la Boutique comportent plusieurs options très pratiques. Les serveurs ShipStation sont très fiables et toujours disponibles. Le service par des vraies personnes est disponible par téléphone.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 29, 2021

I use it for my personal e-com business and have recommended it to many clients. I really don't think there is a better shipping solution for small to mid-sized e-commerce businesses.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2021

This is the perfect solution for a business our size. Plug and play with no custom buildout, easily split orders between fulfillment centers, basically anything you need to do is built in. Can't recommend it enough.

Store

Unagi

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 27, 2021

We use this app for all of your shipping needs in the US. Very easy to use. I highly recommend. The installation is easy. Customer service is excellent although a bit slow at times. Overall a great company to work with.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2021

We use Shipstation for our order fulfillment and have had a great experience so far. There are hardly any issues with the app and order creation/lookup/actual shipment. The integration with Shopify is seamless. It would be great to edit an order's items after the order syncs from Shopify to Shipstation. It would also be great to have the default view on the Orders page expanded to 1000, not 500.

Using app

Almost 6 years

Total reviews

5

Average rating

4.6

5 / 5 Share

Oct. 27, 2021

Absolutely love the integration with ShipStation for my websites. It has made doing business so much easier for me.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2021

We've been using ShipStation for quite a number of years now. Very happy with the experience! Highly recommend!

Using app

About 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 4, 2021

it's perfect. Easy to use, meet all my need, friendly and timely support, plus, keep adding new function

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2021

I used this app to ship my online orders. It integrate flawlessly with my Shopify store. Send ship confirmation and delivery confirmation to the customer. I highly recommend.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 28, 2021

It was an awesome experience! Very convenient and helpful! Highly recommended. Many thanks to the Shipstation team.

Using app

About 7 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 28, 2021

ShipStation is a time saver and over all game changer for us! We can't live without it! If you're looking for a great shipping platform, look no further!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 28, 2021

Shipstation has made our daily process in our warehouse streamlined and more efficient. We have saved so much time since switching!

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 27, 2021

I use ShipStation to generate shipping labels for various market places at which I sell. Overall, I find the app very convenient. I use also another vendor's inventory management software as ShipStation has some limitation is tracking cost of goods sold

Store

Loctus

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

Reliable and well designed system. Lots of options to automate shipping rules, ability to make staff accounts and overall easy to use once you go the hang of it. Not quite as fast to learn as another service we used in the past, but way better once it is figured out, and set up correctly. We use the inventory tool to manage inventory across multiple selling platforms with ease as well.

Using app

About 6 years

Total reviews

3

Average rating

5.0