ShipStation Orders & Inventory

Got set up right away and was given a free trial. The shopify integration was seamless and orders import in a timely manner. Stancey has been a great help and deserves a raise!

Stancey was extremely helpful and even followed up with me to make sure everything was working well and going fine. Definitely would recommend getting in contact with her if possible!

We migrated 2 months ago and immediately shaved hours off of our order fulfillment process. It used to take on average about 6 hours from reviewing orders to having the last one packed, we've gotten that down to about 2.5 hours through the use of pick lists, having labels printed by SKU and being able to quickly price shipping and print in bulk. ShipStation pays for itself through saved labor hours.

Stancey Curry was great!

Choose this app because it is used by many big brands, the price was right, and the integration between multiple selling platforms is perfect. Saves me so much time and money when it comes to shipping.

I appreciate the follow-up calls from my representative, Stancey. She is consistently prompt with her callbacks and exhibits great patience in addressing my questions. What sets her apart is her dedication—she took the initiative to visit our e-commerce site, SpiritofCAN.com, showcasing a genuine interest in understanding our business. This speaks volumes about their authentic commitment to our partnership.

Great experience using shipstation with our new business so far. Customer service is always so helpful and friendly, which is so appreciated! This platform really allows me to stay organized and gives me everything i need for shipping, returns, etc. all in one place.

Customer service is great and really helpful. This app has saved us a lot of time with printing labels. Definitely recommend for any company.

Shipstation was extremely easy to setup. I was able to link it to my Shopify store seamlessly. After tinkering around with it and watching a few youtube videos I trained my team and was ready to go within an hour. I was called by the onboarding team but didn't real need the assistance. Highly recommend for the easy of use and seamless integration.

Frequent bugs, frequent unnecessary UI "upgrades", unbelievably painful claims process. Best to just stick with Shopify shipping. EDIT Dec 19, 2023 - After posting this review, ShipStation reached out and provided partial resolution. Revising to 3 stars. If all is resolved, will edit to 5 stars. EDIT May 30 2024 - Support continues to be supremely unhelpful and inefficient. Revising to one star, and back to exploring other options.

ShipStation has been great and Stancey was very friendly and helpful with the follow up calls! Thanks so much!

Expensive, they keep raising the price and support is never good. They also launch updates that crash the system. Shipstation has an outage 5-10 times per year. Currently, It won't connect to Shopify correctly and I can't get any help.

Makes fulfillment so much easier and efficient. Also very good customer service. I needed help customizing labels in a certain way and Stancey hopped on the phone with me and walked me through it step-by-step!

ShipStation has been an amazing platform for our business. As our company is new to fulfillment, ShipStation made growing this side of our business extremely easy! The customer service is easy to reach, helpful, and very attentive!

We love shipstation! It allows us to manage all of our brands in 1 shipstation account. We find the shipping prices are usually better than Shopify shipping as well.

I have to echo the other terrible reviews. Yes, the software works until it doesn't. Then, when you're under the gun, orders piling up, and waiting on their awful customer support... you're stuck. I'm jumping ship before the holidays.

Great all around integration, we have no import or tracking update issues in the two years we have been using Shopify and Shipstation. Customer service with Shipstation is invaluable with new packing slips and report export questions we find useful all year. Shopify would not be as productive or fun for that matter without the two together.

I love using shipstation! It saves money on shipping and they have been incredibly helpful, whether it was for set up, answering questions or walking me through processes. What's even more amazing is they contact me to check up on me-- I've never called them!

Shipstation has greatly improved our shipping. I had awesome customer service during the setup and integration process. No complaints so far.

We've been using Shipstation for a few months now and we love how easy & intuitive the interface is. Zach Webb is our trial rep and he went above and beyond to answer questions or to help us even when our trial is over. We also got a great deal on shipping costs compared to doing it ourselves! Overall everything syncs nicely and smoothly between Shipstation to Shopify.