ShipStation
Offering simple shipping solutions for complex fulfillment
Rating
3.9
feedback
589
chart
#167
All reviews
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June 4, 2016
We started with shipstation about one year ago and we had an interesting dilemma. We are located in Canada, most of our customers are in the United States and shipping with Canada Post is expensive (as compared to USPS). So we needed a solution where we could ship from our office in Canada (Vancouver Area) through Canada Post & DHL for our USA/Int Express. We also needed a way where we could ship with USPS from the post office across the border. The actual shipping from the USPS office across the border was a task in itself but we figured a great way to do it and reach out to me if you want more info on that. The problem was I could not figure out how to have two different countries to ship from with Canada Post/DHL/USPS in the mix. I am sure there must be a ton of solutions but the only one that was easy was Goshippo. I really liked goshippo and will recommend it to anyone but it doesnt have the automation and rules that shipstation has. I also tried shipping easy and Ordoro - Both great tools that had automation and easy built into it but couldnt duplicate the total ease of shipstation and the origin shipping as offered by goshippo. Well the answer is that with everything the easiest way was to maintain two shipstation accounts. The orders still feed into both easily and I can rule and automate the vast majority of the functions. The batch process works well and it was relatively easy to train our shipping team on the process. In conclusion, I give 5 stars for the quality of the product and the ease of automation. I would still like to see the tool allow for origin shipping that I need but for the price and the small inconvenience it really isnt that bad. I guess I could always use a more enterprise version of another app but we know that those developer fees can add up fast!
May 14, 2016
Shipstation is a miracle for shipping, I love it. It's a must have app. Jeff crystalsbynature.com
May 11, 2016
We could not live without this app. We tried a few other shipping apps (to remain nameless) and had trouble with all of them. We have had no issues with Shipstation and when we ran into any problems, we were helped quickly. Definitely a solid company. They do seem to tinker with features quite a bit - not necessarily valuable to us - but the changes have never negatively affected us. Highly recommended.
May 10, 2016
Has made our life packing and shipping orders so much easier! Definitely a must have app.
April 4, 2016
I've been using ship station for over 6 months and I couldn't be happier. They make my life so much easier. Before ShipStation, I was literally printing postage from the USPS website, copy and pasting addresses one by one. ShipStation has always been accurate and a solid platform. If you're not using this app, you're simply not living.
April 1, 2016
Signing up with ShipStation was the second best decision we've made for our online store (with Shopify being #1). ShipStation makes shipping so much easier and faster. No more need to juggle between UPS WorldShip, FedEx.com, and Edicia, just to print labels. Now we can enter in an address and see all the rates from each shipping provider and pick the best option for each package. ShipStation also puts all the tracking number in for us automatically, which saves a ton of time. We're extremely satisfied with ShipStation, and we're always excited to see new features added.
Jan. 7, 2016
This app makes the whole shipping process super simple! Absolutely love this app!
Jan. 4, 2016
ShipStation saves us hours of work! For us it easily: - prints labels in batches, 100s at a time ( we used to do it 1 by 1!!, so annoying to do and takes up so much time) -sends tracking info to customer then sends off confirmation when it's delivered. -fulfills the orders automatically in Shopify -gives us a live rate from our Fedex account, so we know how much it costs without checking on the Fedex site -now it also gives us the transit time ( new feature!) -it allows the use of colored tags which is amazing for organization + so much more. ..they've added a bunch of new things since we starting using it 4 months ago. So it's going to only get better and better. If you ship a good amount of product, use this app, it's a must! - Canada's premier online cheese shop and Cheese of the Month club - Cheesyplace.com
Nov. 17, 2015
I'm extremely happy with ShipStation overall. I wish I didn't have to jump through hoops to have my scale recognized every time, but other than that, it's an amazing service. Printing out FedEx labels on my Dymo XL is one of my favorite features.
Oct. 14, 2015
Best Shipping company we have used. Combines all of our sales channels into one easy to use shipping station. No more switching from one program to another for different websites.
Sept. 1, 2015
Amazing app its extremely useful glitch free and fast. Love that it integrates with everything out there Most useful thing is the Shipstation connect app that runs on a computer or server and overcomes any printer issues and compatibility . using the dymo 4xl shipping is fun and fast. Automation is pretty neat too
Aug. 29, 2015
We've used Shipstation for over a year and it's hands down the best stand alone shipping application. Just about everything that needs to be done, ShipStation is able to do. Automated returns and split orders are both live savers, are are batch processing. Definitely a good investment.
Aug. 25, 2015
Big fan of ShipStation. It integrates easily with everything we need (Shopify, Stitch Labs, Printer, etc) and can be customized to automate specific package details if you want it to. The reports it can run are super helpful such as easily comparing the shipping we're charging customers vs. our actual shipping costs. Also appreciate that it gives us access to commercial shipping rates on USPS. Would definitely recommend!
July 16, 2015
Best shipping service we've used. Easy to process orders. Love that it's cloud based. Log in from anywhere and no software to maintain.
July 14, 2015
Perfect! I've been shipping for 10 years and have used every app. This is by far the best in all aspects. Most of them are made for just a few orders a day, or are far too complicated for the average web store. This one is easy to learn, fast, and has an excellent dashboard. Nothing else that I've used comes close. Great!
April 27, 2015
We're very impressed with ShipStation, its proving to be a boon for efficiency here at vitrazza. We easily connected with our shopify store and amazon seller account, and then with 3 different shippers we use. The interface is awesome, reports are great and having all our orders aggregated just makes it all so much easier. Highly recommend.
Sept. 9, 2015
September 9, 2015: WOW! What a difference a few months makes! So we had tried Shipstation before to have as a backup to our other shipping software (see original review below). It didn't work for us then but it works great now! Now our other shipping software is not working and we decided to see if Shipstation had fixed it's issues and boy is this good software. We immediately switched all our shippers to Shipstation. We love it and it saved us when we needed it the most. THANK YOU SHIPSTATION FOR TAKING OUR EXPERIENCE INTO CONSIDERATION AND FIXING YOUR SOFTWARE!! =) April 27, 2015: The software looks very nice and sleek, and the customer service people are nice. I am very sure this company is comprised of lovely people so please understand this review is only about the functionality of the service/website. Where this website/service fails is if you are a volume seller. For example, if you have a large sale where you get 10s of thousands of orders at the same time, the software LITERALLY cannot find any order you look up to ship because naturally those orders will be "pending" shipping. A customer service rep at Shipstation confirmed this is a known issue with them and said they will "suggest" this be fixed. So I have to uninstall this app. If you have the potential sell 5K, 10K, 20K, 30K, 40K etc. orders at the same time this shipping service is not for you.
March 24, 2015
Love this app. It has made shipping from multiple platforms with different carriers a breeze. Plus we can access the information anywhere, anytime. Highly recommend it!