All reviews

Rating Breakdown

  • 5
    71% (456 ratings)
  • 4
    4% (24 ratings)
  • 3
    2% (16 ratings)
  • 2
    4% (24 ratings)
  • 1
    19% (123 ratings)

Reviews with Text

  • 96% (617)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 29, 2021

Excellent solution for shipping, best app in this category! We use it for more than a year, and extremely happy with it

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

April 23, 2021

We love this app. It has saved us so much time in doing our shipping. We love how quickly we can do shipping for all our orders in just a few clicks.

Using app

About 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 16, 2021

i love it until it goes down or they do updates in the middle of working. for some reason i don't know why it does not pull down my shopify sales sales like it should. sometimes it does sometimes it doesn't. today shipstation pulled in a canceled sale from shopify, that was curious. other than my couple issues i love shipstation take a lot of work load off of me and helps me from making mistakes.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2021

I originally reviewed this store in April 2021. It's now August 2021. My experience has been consistent in the 2+ years I've been using the app. It's integration with Shopify is seamless, as is its integration with Ebay. As noted previously, it's easy to compare shipping options/prices, and integration with shipping accounts is easy. Works equally well with domestic and international shipping. When needed, customer service is quick and professional. Based on marketing emails and recommendations from various business-related sites, I've looked into other companies providing similar services, but I haven't seen any that provide services or lower costs that would justify making the change.

Using app

Over 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

April 16, 2021

I have been a Shipstation user for more than 2 years. When I switched my websites (I have different sites for wholesale and retail) over to Shopify last fall, the transition was seamless - even for my slightly less than simple setup. All my orders move into Shipstation from Shopify with one click. No manual order entry, and I have the flexibility to use my own commercial shipping discounts. Even my Etsy and Faire orders move readily into Shipstation. Easy peasy, and super fast.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 14, 2021

We've been using shipstation for years! There are other shipping software options out there but Shipstation has never let us down. Great software, great company.

Using app

Almost 6 years

Total reviews

13

Average rating

5.0

5 / 5 Share

April 7, 2021

We absolutely love ShipStation! We have multiple shopify stores and Amazon accounts as well, the ability to sync it all into one software is a game changer! Highly recommended if you want to make shipping easy. ShipStation also has a deal with USPS to purchase postage at good rates as well. A+++++

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We're glad our app makes you a multichannel powerhouse!

5 / 5 Share

April 7, 2021

This is perhaps among the best apps out there. We can't function without it. Not just the connections and level of service but how versatile it is. We can control our sales from our phone app, or desktop, and has all the platform connections we need.

Using app

7 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your review! We're glad our app makes you an efficient shipper!

5 / 5 Share

March 4, 2021

This app is so easy to use. It does all the work in the background. Orders are automatically added from Shopify to ShipStation...NO double entry of orders needed! We have it connected to our USPS/UPS/FedEx accounts and for $9 a month, this is one of the best decisions you can make. ShipStation also creates a packing slip which we include with all the orders for a customer receipt.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We're glad you no longer have to copy-and-paste your orders!

5 / 5 Share

Aug. 11, 2020

We haven't had the opportunity to use this app yet but the customer service is better than any app we've used.

Using app

4 months

Total reviews

13

Average rating

5.0

5 / 5 Share

June 26, 2020

My partner has been using Shipstation for years and it's a truly incredible tool. We set it up for our new Shopify store in literally 5 minutes and were able to configure full automation to route everything for our second brand through a separate from address/canada post account via their automation engine. Hugely powerful. All shopify order data comes in beautifully, even custom line items, gift-wrap notes, etc... Hugely impressed! Their support is amazing, instantly available via live chat on a Friday at 8pm and guided me through the automation rule in 2 mins. Highly recommend!

Using app

About 1 hour

Total reviews

7

Average rating

4.3

5 / 5 Share

May 19, 2020

Fantastic. Shipstation works perfectly with Shopify. The support is second to none. They are always there to help and always get you going. Worth every cent

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2019

We have been using Shipstation since we migrated to Shopify Plus. There a lot of great features, tools and reporting that are included. We have not had any issues and would definitely recommend it, especially for high volume merchants. -HippieShop

Using app

9 months

Total reviews

7

Average rating

4.7

5 / 5 Share

Oct. 15, 2019

I was very reluctant to get this app, as I was reading the reviews and it seemed to be quite negative. But I have to be honest I've had this app for four months now and it's fantastic! Not one issue! When I do need a little help, which doesn't involve the app not working correctly. It's just I haven't educated myself correctly, customer service has been great! Always very detailed helpful responses. Yes there is some minor things I would like to change within the app, but overall I totally recommend Shipstation based on our personal experience!

Store

Tannco

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 11, 2019

We have been using this since moving over to Shopify. Pair this with a thermal printer to greatly improve order processing times!

Using app

About 2 years

Total reviews

16

Average rating

4.9

5 / 5 Share

Feb. 28, 2019

ShipStation has given me 40+ hours a week back! My only regret was not finding them sooner. LOVE, LOVE Ship Station. EZ interface, ez to setup and seamless to use. If in doubt, give them a try! I've used them for quite a few years and always been thrilled.

Using app

About 3 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 15, 2018

Shipstation is amazing REALLY!! It is easy to set up and understand, can print an order so fast and it's so simple!

Using app

6 months

Total reviews

13

Average rating

5.0

5 / 5 Share

June 17, 2018

Very intuitive to use. Saves me hours of time each week. I love the features and ease of use.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 26, 2018

Really good app. Pulls from our two Shopify stores, eBay, and Amazon with no problems!

Using app

About 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

March 18, 2018

Until Shipstation we were using multiple platforms to fulfill (eBay, Shopify x 3, Walmart, etc. It was getting out of hand. Shipstation has saved us. It is reliable, fast, and the consolidation and simple workflow has saved us a huge amount of time and improved our fulfillment quality and turnaround.

Using app

About 1 month

Total reviews

2

Average rating

5.0