ShipStation
Offering simple shipping solutions for complex fulfillment
Rating
4.2
feedback
643
chart
#150
All reviews
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April 10, 2026
Amazing product, Rakesh is experienced onboarding specialist . He explains each and every step professionally.
April 8, 2026
Great Platform and amazing customer support. I'd never used a platform with this many capabilities before and Rakesh was a big help in assisting and setting everything up so that everything runs smoothly.
April 8, 2026
Great Experience working with James Marchetti and Chelly Bell from the ship station team. Both were extremely knowledgeable and assisted my business to utilize all the tools they offer.
April 8, 2026
Daniel B. is my knight in Shining Armor!!! :) I am so grateful that Daniel was so patient with me. He helped us resolve 2 issues that we could not figure out ourselves. He made sure everything was working correctly before we got off of the phone. I am truly grateful for Daniel B. Thank you, Kristy Desrosiers Farris Laboratories Operations
April 8, 2026
We are loving switching to Shipstation for our shipping needs. Chelly Bell from the implementation team has been amazing to work with. She is great at making sure all of our questions are answered and that our workflow is set to meet our needs! She is very patient and helpful!
April 23, 2026
William Kelly was super helpful navigating our company through an update and explaining new options for price break downs and savings. He is available whenever we need help and gets back to us promptly when not. We have been using ShipStation for over 10 years and we like how it is very user friendly and how they listen to their customers and provide updates that make sense.
April 8, 2026
This app is an incredable game changer in shipping in Australia worth every cent I pay in monthly fees Joey my onboarder was incredibly good at his job
April 7, 2026
Fantastic app that’s been a huge help as we diversify our shipping providers while scaling. Joey has been incredibly supportive throughout, helping us onboard smoothly and always happy to work through automations and rules to keep improving our workflow.
April 3, 2026
Luis Bello has been very helpful. He is patient and provides excellent customer service.
April 1, 2026
ShipStation has been amazing! The implementation manager, Dan Gutierrez, has been outstanding with showing me how to utilize all of their offerings. The sales rep, MK Khan, was incredibly helpful too. I am so pleased with the services they provide.
March 31, 2026
I’ve been using ShipStation for a year now, and I have to give a massive shoutout to Luis Bello on their support team. He has been absolutely great! Every single time I have a question, his response time is amazing, sometimes I feel like he must be working from home because he is just always there and ready to help. I am very satisfied with the app overall, but honestly, I plan to keep using ShipStation purely because of the top-tier support from people like Luis. Highly recommend!
March 31, 2026
Chelly was extremely helpful during the implementation process. She patiently answered all my questions and made the entire experience smooth and efficient. Highly recommend working with her!
March 27, 2026
Just started using shipstation. Chelly Bell has been amazing to work with and help us get everything up and running. The on boarding process and support has been fabulous. Super knowledgeable and took the time to walk us through everything and answer all our questions. Appreciate having so much support from the start to set us up for success.
March 27, 2026
RJ De Vera might be the easiest and best support person I've dealt with. I work with Shopify, UPS, & Mail Chimp, and he seems to be the most educated and capable person I've worked with. He pays attention and made sure we were both on the same page, which makes completing tasks a lot easier. Cheers to RJ.
March 26, 2026
I had a great experience working with RJ De Vera on implementing ShipStation. He was incredibly patient, knowledgeable and resourceful-especially since some of the tasks I brought to him were not typical for a standard startup setup. What really stood out was his attitude. Despite working during what would normally be sleep hours, he was always positive, engaged and ready to help. We’ve used ShipStation years ago for a local business, but now we’ve connected it across our online stores. The integration has been seamless so far and we’re looking forward to seeing it fully in action as orders begin to come in. Thanks to RJ, my knowledge of ShipStation was quickly refreshed, and I was able to get everything set up efficiently-even without being particularly tech-savvy. Highly recommend working with him.
March 26, 2026
We've been using shipstation for 4+ years. It's grown with us and handled most of our needs. Luis has been a big help handling our account over the years. Very responsive any time we have an issue or question.
March 27, 2026
This is a great app when everything is working the way it should. Labels are 20 times faster than doing them manually and it is easy to use. I had an issue with connection and although it took a while to fix through chat, Justin was incredibly helpful and resolved my issue.
Hi there, thank you for bringing this to our attention. We understand how frustrating it must be to experience issues after things had been working well, especially after spending so much time trying to get support. We’ve located your open ticket and have flagged it with our team for priority follow-up. Someone will be reaching out to you shortly to help get this resolved as quickly as possible. We appreciate your patience and the opportunity to make this right.
March 23, 2026
Onboarding and Implementation was a breeze. This app makes our shipping process easier by 10 fold. We have lessened our shipping rates and increased our workflow through our shipping department. I would recommend this app/service to anyone look to get an edge on shipping!