ShipStation Orders & Inventory
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Just got set up with the help of Rakish at ShipStation and its a game changer. A few clicks and my labels are automatically printed with compared rates at the touch of a finger. Perfect for my small business.
We've been using ShipStation for several years now - and it keeps getting better. We're really happy with the reliability and flexibility of its options. The ability to make you own automations is one of their best features. The user interface is simple, logical and easy to navigate. Plus their new WMS features for efficiency are a game changer. However, the best feature of ShipStation is actually its people and team. Whenever we require any service and support, they're always responsive, prompt and helpful. They seriously set the standard when it comes to support. If I could choose 6 stars instead of 5, I would. I'd highly recommend ShipStation, and for well more than just a shipping solution.
Thank you for such a glowing review, and for years of loyalty! We're thrilled to hear the automations and interface have made such a difference, and knowing our team has consistently delivered on support means a lot to us. Reviews like this are exactly why we do what we do!
Darren Dybala was great to work with. Had worked previously with him when we were on Shipping Easy. Moved to ShipStation and the features and automations are very helpful with what we do. Darren was and is very responsive, professional, and joyful. Thanks Darren! -Lenny's Shoe & Apparel
Wow! Only been using ShipStation for about a week, and already we absolutely LOVE the way it handles the customization and workflows our Shopify store requires (such as split shipments). Sertel Carbaquil walked us through the settings quite easily with professionalism & patience, and we couldn't be more thrilled with this service -- THANK YOU!
Thank you for the wonderful review! We're so glad the customization and workflow options, like split shipments, are already clicking for your store. We'll be sure to pass along the thanks to Sertel, as it sounds like she made the walkthrough a great experience!
ShipStation has been nothing short of revolutionary for our workflows and shipping costs. So glad we made the change! The implementation process is incredibly helpful (thank you Darren!) so if you're worried about the process of learning a new system, don't be, they will walk you through it step by step.
Thank you for the kind words! We're so glad the switch has paid off for your workflows and costs, and that the implementation process eased any worries about learning something new. We'll make sure Darren hears the thanks!
Gail Perez at Shipstation was very helpful in setting up my shopify account. The customer service was excellent
Great app and the staff is very helpful. Sertel was very helpful and very responsive. Glad I made the switch.
Sertel was super helpful in setting up our store! Thanks Sertel!!!
RJ was very comprehensive on my onboarding, made my shipstation transition seamless. Over the course of the phone calls and emails, our team was equipped with a smoothly executed workflow, which enabled us to trust our shipping is covered, and we can focus our time elsewhere! Thanks RJ
Thank you for sharing! We're glad RJ was able to make the transition seamless and get your team set up with a workflow you can trust. We'll be sure to pass along the thanks. It's great to hear you can now focus your time elsewhere with shipping covered!
We had a very great experience integrating our store into Shipstation! A big shoutout to Leon who helped us every little step of the way. The app is fantastic and our warehouse girls are loving it!
Paul Salem was super helpful. He explained everything in detail.
Had a fantastic implementation session with Darren Dybala, who walked me through my premium tier setup, rate shopping automations, ShipStation Connect buildout, and batch shipping logic, along with a range of operational improvements. Great conversation, great guy, and a great product all around.
Thank you for the great review! Sounds like Darren covered a lot of ground, rate shopping, ShipStation Connect, batch shipping, and more. We'll be sure to pass along the thanks, glad the session was a great one all around!
We tried a number of shipping solutions but none met our needs - until we connected with ShipStation. Rather than having to rely on chatbots and painfully slow chat sessions with busy representatives, we were able to quickly schedule a call to discuss our needs with a real live person. Once we determined that ShipStation could help, we were scheduled to meet with their implementation team. Yes, they have a team whose job it is to help customers setup, streamline, and learn to use ShipStation. Dan Gutierrez, our shipping implementation manager, could not have been better. He did an amazing job, helping us over a series a Zoom calls. He and his team worked with us to find the best solutions for our particular shipping needs, listening, asking questions, and coming up with custom-coded solutions to help us get to where we needed to be. We highly recommend ShipStation.
great experience and customer support
We have been loving Shipstation. The team is super helpful and we recently moved to their barcode picking and packing system which is so much more efficient. We moved to reduce errors and increase speed, and it has 100% delivered on that. Our promise has always been next day shipping, but as we grew, we couldn’t keep up with that anymore consistently. This system seems to have solved that for us.
Chelly is fantastic! Thanks, Queen! We appreciate your insight and guidance so much!
Gail Perez was fantastic during my ShipStation onboarding. She patiently and diligently helped resolve the issues I had connecting our UPS account, and made the process much smoother. Great support and a true 5-star experience.
Extremely good app. Crazy amounts of automations, 3rd party integrations and overall the best-in-class shipping app for ecommerce.
We have used ShipStation for almost 2 years now and are very happy with it. We were working with Chelly to implement their inventory management system however we had to put that on hold for now due to a rebrand. We hope to continue with it at a later date as we really liked how it was set
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