All reviews

Rating Breakdown

  • 5
    76% (615 ratings)
  • 4
    5% (40 ratings)
  • 3
    3% (21 ratings)
  • 2
    3% (21 ratings)
  • 1
    14% (115 ratings)
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5 / 5 Share

April 4, 2012

Oh... I should also add, my labor expenses to ship have probably been cut by 80%. It used to take me 5-6 hours with multiple people to ship out our weekly orders and now it only takes one to two with fewer people.

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Total reviews

2

Average rating

5.0

5 / 5 Share

April 4, 2012

Shipstation makes it super easy to automate almost everything you need - post service, weight, package size, e.g. - and it has cut down on the time that I need to spend worrying about shipping so I can focus on the business!

Store

Quincy

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Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2012

The ShipStation app is even better than I could have hoped for! Before we started using ShipStation, our fulfillment process was convoluted and every program we tried was unreliable. These guys have managed to put together an app that incorporates all of our necessary functions and introduced me to some I didn’t even think possible. Since transitioning from Endicia to ShipStation, our efficiency level has skyrocketed 300% and it’s ease of use has been critical in cross-training staff. What’s even better than the app itself? The customer service you get along with it! Byron and Jason are awesome!! These guys walked me through every hiccup and “user error” until I finally got it. They are always helpful and, if they didn’t have an answer right away (which was rare), they made sure to get it as quickly as they could. Working in shipping and fulfillment you understand how frustrating it can be to sit on the phone with useless customer service reps, but these guys are a blessing. On a side note, I am stoked that FedEx is now included!! The only down-side to this program and these guys have already remedied it!

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Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2012

At first I had issues printing to my Zebra LP2844 via OSX and Shipstation. I left a poor review due to these frustrations, but after Shipstation contacted me, I was able to resolve the issue, which had to do with subpar Zebra drivers. Not too surprising since they do not support OSX. I bit the bullet and bought a DYMO printer which works perfectly. Of all the Shopify apps I have tried, this is the most valuable and useful I have found. It looks great and the interface is intuitive. It has plenty of integrations with shipping accounts and insurance providers. Here and there I run into something that is not obvious how to change or is lacking, but I get an explanation as to how to do what I want or a logical reason why it isn't possible from support. I don't want to even think about how chaotic fulfilling orders would be without an app like Shipstation and I think they pull it off better than the alternative that I tried previously.

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Total reviews

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Average rating

5.0

5 / 5 Share

March 4, 2012

Shipstation is BY FAR the most amazing app you can find. I used to spend hours preparin labels, organzing packing slips, and trying to find the best price for shipping. Shipstation steamlines EVERYTHING, so it literally takes seconds to print hundreds of labels & slips, and with teh amazing feature to combine your slip and label on 1 sheet of paper, you cut down on your paper costs, and can't possibly mix up and order. Ship station has taken my business from sending out 10 shipments a day to sending out 100's. Thank you shipstation your developers are true geniuses and you have thought of everything!

Store

HERSTAR

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Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2012

"We can't function without shipstation". ...those 5 words above say it all...

Store

Lilitab

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Total reviews

5

Average rating

4.2

5 / 5 Share

Feb. 7, 2012

We run 30+ Shopify Stores along with other custom store solutions for our clients. Shipstation is literally saving us thousands of dollars in costs. There is no better solution out there. Their support team has not only helped us, but also listened to suggestions from my fulfillment team. They even implemented some of our suggestions for the app as a whole. Amazing program, amazing support! I highly recommend. Kevin McCracken COO/Co-Founder Social Imprints

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Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2012

I had been using another shipping program with Shopify before I discovered Shipstation. I tested it out for a day and was hooked. Not only was the interface extremely intuitive, but the program works great and the customer service is second to none. Go for it!

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Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2012

Great product! Makes shipping from our store a snap. We loved the integration with our existing USPS postage account (via DYMO) and the customer service and technical support reps have been fantastic. Quick to respond and very helpful, taking the time to address a question we had. Highly recommended. A must have app, really.

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Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2012

AWESOME APP!! there used to be only one app that takes care of shipping on shopify sites. I'm glad that shipstation now supports shopify. the interface is very nice and easy to navigate. you can even track sales! it also saves me money since i didn't have to sign up for two separate accounts for both my shopify stores. the usps rate is also much lower than any services I've ever used had to offer. a couple of things i wish they have is the shipment status on the shipment page. i would love to be able to see the status of each order/shipment in a glance without having to track one by one. Endicia has this feature and it's quite useful. another thing is that i wish the system updates the orders automatically without having to click "update" every time. all in all, it's a solid app. would recommend to all shopify stores with shipping needs. i'm glad they came into shopify world! competition does make better products!

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Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2012

I love, love, love this app. We had been struggling with managing shipping as we have two different shopify websites and we sell on Amazon as well. This has made a world of difference in productivity. It's a fantastic interface, very user friendly, and the rates are competitive. It truly has helped us manage our workflow. Not only is the application itself great, but ShipStation customer service has been superior, as well. Overall I am very, very pleased and will tell everyone they should give it a try!!

Store

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5 / 5 Share

Jan. 10, 2012

We tried OrderCup and gave up on aggregated shipping until ShipStation became available. Now, all of our orders from our multiple stores feed into one shipping solution, and we've fully automated our process. We especially like the Tags function, which for us doubles as a production fulfillment tracker since we produce print on demand products (gallery wrap canvases). Last, we like being able to compare rates at a glance to see how our shipping costs can be priced better by shipping Priority Mail over Parcel Post in a particular part of the country. If you're going to grow your business, ShipStation is a must-have for your Shopify store.

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5 / 5 Share

Jan. 10, 2012

This app has streamlined my shipping process ten fold. I used to use paypal multi-ship, and it took me hours to ship large batches of orders. Now I use ship station and it takes me minutes. Their tools are user friendly and link directly with my shopify store so I don't have to think about updating information. It does it all automatically and sends my customers tracking info. They also have excellent customer support. I was having issues with combining multiple orders from the same person and having that information sent back to my shopify store. I told them and they got their programmers on the task immediately. A few days later the glitches were fixed. I can't say that about most other services. The only thing I wish they had was a way to automatically input shipping information according to the number of items in an order. I still have to manually enter the weights and dimesions, etc... there probably is a way but I don't know it yet. Shipstation, if you read this, please let me know.

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5 / 5 Share

Jan. 10, 2012

SUPER, FREAKING, AWESOME! Extremely helpful - does way better than ordercup. Manages my orders and the shipping of them. Lets me create manual orders easily. Lets me even track sales. Sends tracking numbers to customers, awesome. Just works really well & it's easy to use. There are some minor things I'd like changed, but it seems to be 1,000 times better than anything else I've found.

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5 / 5 Share

Nov. 18, 2011

ShipStation freaking rocks. I gave up on OrderCup about one minute after installation, is it was confusing, hard to use, required other software, etc etc. Well, ShipStation is everything that OrderCup isn't - well-designed, easy to use, intuitive, and doesn't require you to download a bunch more software or register for other services to use it. In fact, you get a free Endicia account with your ShipStation signup - all of the registration, postage purchasing, and everything else is handled by the ShipStation interface. You can run multiple stores, have multiple warehouses, print postage labels and packing slips, set up rules and filters to automatically set your preferred shipping method for different types of orders.. ShipStation has it all, including a bunch of graphing and analytics whose details I won't bore you with here. Even more impressive is how solid ShipStation feels for a version 1.0 application. If this is the kind of quality the developers brought to their first-version application, I can only imagine what the future brings for this app. I am a customer for life, ShipStation! You guys rock.

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