All reviews

Rating Breakdown

  • 5
    95% (266 ratings)
  • 4
    3% (8 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 6, 2022

fast response and easy to work with. They will do all the work for you so you can focus on your core business I would recommend this app to anyone!

Store

Garvia

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2022

Thank you Sunny for the service! Quality app and good communication. Be aware for a policy change!!!

Store

Fr3sh

Using app

4 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Dec. 5, 2022

So amazing and kind! Was very helpful with what I was in need of when it came to the app. The app is so amazing you will love it too.

Using app

4 months

Total reviews

5

Average rating

5.0

4 / 5 Share

Nov. 28, 2022

My store is not live yet so haven't had to use it. However, it seems like a good app to have. Sunny was a great help when I had questions. Great customer support.

Using app

About 1 month

Total reviews

7

Average rating

4.1

5 / 5 Share

Nov. 16, 2022

Great app and great customer service. Does exactly what it describes and helped me out a lot. Thank you!

Using app

2 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2022

We have just installed the app and testing it. The support has been great so far. They really invest a lot in their relation with customers. I will come with updates after testing.

Using app

4 days

Total reviews

9

Average rating

5.0

Developer Reply

Hi, Dear DWP Fitness Team, We follow the value of the customer first and we are happy to help you to make sure that the final Performance of the app is perfect, you should not hesitate to contact us. Thank you for your support as we develop and grow together. Kind regards, Captain insure Team Sunny

5 / 5 Share

Nov. 7, 2022

Great little app to add an additional revenue to your store. Looks like it doesn't bug site or slow things down. Will monitor.

Using app

5 months

Total reviews

20

Average rating

4.6

Developer Reply

Hi, Dear Manchester Factory Team, We're building the best shipping insurance embedded experience, we're currently completely free, and we're committed to helping merchants make more profit. Thank you for your support as we develop and grow together. Kind regards, Captain insure Team Sunny

5 / 5 Share

Nov. 7, 2022

Sunny, the product manager, called me directly for communication, and within a few hours the app was installed, the widgets were embedded, and it looked great~We also had some business communication, great support + app

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2022

Very fast instalment with clear explanation and help from the staff. it is exactly what i wanted on my store. Recommended!

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 26, 2022

I am using a third-party template and they are helping us with the compatibility, the developer told me about the next additions, I will see, good customer service, and I support this app

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2022

我正在通过这个App开展业务,它可以订单查询,还能让买家安心,产品经理Sunny跟我讲述接下来会上线理赔板块,这有利于我的paypal账户安全,不至于让买家直接跟paypal申诉~可以减少退单率,非常好用!!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2022

Super easy to install, perfectly embedded in cart page and checkout page, increase AOV by increasing insurance premium, and can check package status, highly recommend this APP.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2022

good to use, easy to install on my store, it increase AOV by add the insurance fees, really helpful on my sales!

Store

livifam

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

The customer response is very timely, and the modified page is completely consistent with the shopping cart brand. Highly recommended!

Store

ITAPNO

Using app

18 days

Total reviews

13

Average rating

4.5

5 / 5 Share

Aug. 31, 2022

Very simple integration and our customers love having extra protection on their orders. The app is super intuitive and easy to navigate. I love using Captain insure! I can't wait to experience their upcoming features and continue to support them.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Dear KNUCKLEDUSTER Team, It's an honor to get your recommendation!🥰Thanks a lot for your positive review of our APP and Customer Service! We are so glad that our APP and Customer Service satisfy our users! Please feel free to contact us with any feedback, we will help you as always! Thanks again for your support and recognition! Best regards, Captain insure Team Sunny

5 / 5 Share

Aug. 29, 2022

This is an excellent app, and I highly recommend it. Over 60% of my store users will be adding shipping protection, which for me, completes a new value that I will keep using, and I believe their upcoming features will be revolutionary and greatly improve my post-purchase processing efficiency.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Dear hahabear Team, It's an honor to get your recommendation!🥰Thanks a lot for your positive review of our APP and Customer Service! We are so glad that our APP and Customer Service satisfy our users! More surprising features coming soon, branded post-purchase pages to delight your customers Thanks again for your support and recognition! Best regards, Captain insure Team Sunny

5 / 5 Share

Aug. 26, 2022

As I continue to grow my business, I am increasingly aware of the importance of parcel protection, I need to give my customers peace of mind and we provide after-sales service, this app helps us to create such a service, I can also quickly check the parcel and manage the risk, I like it so much!

Store

LIOME

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Dear LIOME Team, Thank you for your patience and support. We will ensure that the insurance widget runs smoothly, and looks perfect. Please do not hesitate to contact us with any feedback, we will be here to help, as always!❤️ Your business success is our success! Kind regards, Captain insure Team Sunny

5 / 5 Share

Aug. 17, 2022

I highly recommend this insurance app. So far I have had a great experience and believe that it will be very useful during the holiday season when customers' orders are more prone to delays and being lost in transit.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2022

This is the best app to use inside Shopify regarding shipping insurance, the automated way to embed it, before this we generally needed to claim from the logistics provider as well, now it gives consumers a better understanding that their purchased orders are protected and pay a lot and more critically the insurance premiums go into our own account.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Dear GTXR, Thank you for your patience and support. We will ensure that the insurance widget runs smoothly, and looks perfect. Please do not hesitate to contact us with any feedback, we will be here to help you as always!❤️ Your business success is our success! Kind regards, Captain insure Team Sunny

5 / 5 Share

Aug. 10, 2022

I was looking for a shipping protection app, with premiums managed by myself, and I'm glad I found Captain shipping protection, which is quick to install, easy to use and doesn't damage my shopping cart. If you don't need it, just remove it from the theme.

Store

TFWMGV

Using app

4 months

Total reviews

4

Average rating

5.0