All reviews

Rating Breakdown

  • 5
    94% (309 ratings)
  • 4
    3% (11 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    1% (3 ratings)
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5 / 5 Share

June 30, 2023

The captain shipping protection is the perfect app for self managed insurance with a easy to set up and custom design interface. I already have shipping insurance through fedex and I just wanted a way to offer shipping insurance to my customers. The customer support is quick and manage to resolve the conflicting app conflict. However I do wish there is an option to add to cart in the checkout page or if the user get prompted if they want shipping insurance if they click checkout instead of view cart on the pop up drawer.

Store

Lélior

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Dear Lélior Team, Sunny here, the product manager from the Channelwill team, hope you are doing very well. Thank you for your feedback, we will continue to improve the performance of the app by integrating Order tracking & Returns, in order to enhance merchants' post-purchase service capabilities.

5 / 5 Share

June 22, 2023

This app is really great and super easy to use. It's perfect for increasing your average order value effortlessly. The support team is absolutely fantastic! They responded instantly and were incredibly knowledgeable. They helped me out with my issue in no time at all.

Using app

12 days

Total reviews

7

Average rating

5.0

4 / 5 Share

June 2, 2023

Great service and good app. Easy to download and easy to use. Customer service is also very fast and polite

Using app

4 months

Total reviews

1

Average rating

4.0

5 / 5 Share

May 29, 2023

Captain is a game-changer! This app has transformed my finances, increasing my monthly income. With its user-friendly interface and smart features, Captain is a must-have for financial stability. It simplifies insurance, reduces premiums, and offers investment options. Get Captain now and boost your income!

Store

ZANVAK

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 23, 2023

Captain Shipping Protection app is simply fantastic! Provides peace of mind with excellent customer service. Top notch indeed!

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 23, 2023

A+++++++ Great support, team always fix issues quickly! Very well designed app. Appreciate the service.

Using app

8 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2023

Super satisfied with the app. If you have questions you get immediate answers and you are helped right away

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2023

this app works out of the box, support is fast. if you are looking to charge shipping insurance to your customers this is the app for you

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

April 21, 2023

Great assistance! Thank you Elly for helping solve the issues i had. I would recommend this tool to everyone!

Store

Bambal

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2023

Really fast answers, and the support is nice and helpful. I do recommend this app ! Elly is nice and helped me out in few minutes !

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2023

The app is great. Extremely great customer service. Very helpful. Thanks a lot for the team. Highly recommended for anyone. Specially for a beginner.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2023

Super easy to install, excellent customer service. Now, I want to see it working with the first claim. But overall very straight forward.

Store

GoldFi

Using app

27 minutes

Total reviews

2

Average rating

3.0

5 / 5 Share

March 20, 2023

Very easy to use app. The customer support is fantastic and very responsive, would highly recommend :)

Using app

25 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 14, 2023

Highly recommended!! Exactly what I needed for my store! Support only took a couple of days set me up!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2023

Fantastic app and fantastic service! I really recommened this app to increase your AOV. The Live chat always reply in 1 minute. 5 stars from me without hesitation!

Store

Gua-Sha

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 7, 2023

Support on this application has been very helpful. And the ability to use these features is a game changer!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2023

Great support! Really quick reply and sorted my query right away. Would definitely recommend. Thank you!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 1, 2023

I was chatting with Mig from the support chat. I'm very grateful for her help since she replied promptly and was very patient.

Store

Femmey

Using app

About 21 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 21, 2023

I had Elly helping me out to remove the branding and she did so very quickly and was very nice about it, and added custom insurance icons. This was amazing thank you

Using app

1 day

Total reviews

5

Average rating

4.8

5 / 5 Share

Feb. 19, 2023

Fantastic option for those who "self insure" via the Shopify insurance. We have used a few different apps and this one by far is the easiest. Doesn't slow down checkout, or the store at all. Customer service was super quick answering a question I had as well. 10/10 recommend this app!

Using app

25 minutes

Total reviews

8

Average rating

4.5