Captain Shipping Protection
Shopify shipping insurance app, Captain Shipping Protection
Rating
4.9
feedback
321
chart
#71
All reviews
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June 11, 2024
I have launched my online phone case business (www.cutiestcases.com) not too long ago and I decided to provide insurance for my customers items/packages and this app has been so far so good. The customer support is very helpful and pleasant. They even give you a 14 day trial to try them out before committing with the low monthly pricing they offer. Thank You Again!
June 11, 2024
Oct. 21, 2024
I’ve been using the Captain Insurance App for a while, and it’s been a fantastic addition to my store. The app itself is straightforward to set up and navigate, offering great coverage options that give both me and my customers peace of mind. What really stands out is the support team—anytime I had an issue, they were quick to respond and resolve it efficiently. They even helped fix a recent technical glitch caused by a Shopify update, going above and beyond to ensure everything ran smoothly again. Highly recommend this app for anyone looking to add insurance to their store!
May 16, 2024
Didn't integrate with my store. Reached out to customer service but they kept me going in circles telling me to enable it. I did enable it and it wasn't showing up, app said it wasn't compatible with my store, and they kept telling me it was fixed when it wasn't. This shouldn't be so difficult.
Dear Crimson and Clover Studio team, We sincerely apologize for the recent issues you've experienced using our app. 1. Currently, our technical experts have specially adapted the widgets for your store theme and third-party app, and ensured that the widget can display and run perfectly in your store shopping cart. 2. Please trust us, we have successfully implemented widget for many users and helped them successfully earn a lot of extra profits. We listen carefully to every user and are committed to making you 100% satisfied! We have sent you an email and sincerely look forward to hearing from you~ Best regards, Captain Insure Team
May 12, 2024