All reviews

Rating Breakdown

  • 5
    89% (1,777 ratings)
  • 4
    7% (130 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (43 ratings)

Reviews with Text

  • 99% (1,968)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 7, 2023

I would recommend the app because it's very efficient and the customer support team is really great and fast when you need help. They're incredibly helpful.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time and leaving us a review, Rose. We appreciate the kind words and are super happy to hear that Shogun has been perfect for your requirements and our support has been helpful when the help was needed. We are here to assist you again should you bump into any issues. Thank you for the honest recommendation. ❤️ Sweetan | Client Services Shogun Page Builder

5 / 5 Share

July 6, 2023

The app is very powerful and the team is really fast to help and resolve issues. Highly recommended.

Store

Vetopia

Using app

Over 1 year

Total reviews

5

Average rating

4.8

Developer Reply

Thank you so much for leaving us a review, Yvan. We are happy to read your honest feedback and are glad that Shogun is powerful for your requirements and that our support team was able to help resolve the issues for you. We also appreciate the recommendation and we'll look forward to assisting you again in the future. 🫶 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

July 4, 2023

I don't have words to express how this app is helping to growing our business. This app is very helpful in creating brand's landing page, collection pages, etc. Overall it's a great experience having this app. Thanks Shogun Labs, Inc. for creating a nice app.

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for such kind words, Nikhil. We are super happy and proud to hear that Shogun has been helping you grow the business while also allowing you to create and design beautiful pages for the store. ❤️ Your positive and honest feedback helps us to continue improving the app and your experience. We have been working on more cool features and we can't wait for you to try them. Thanks for all the love and support. 🫶 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

July 3, 2023

From the standpoint of a developed business with hundreds of pages and 3 stores, Shogun is great. We can build pages and tailor them to any device and sync pages across all of our stores. Before this I was hand coding front end stuff with CSS and HTML which is a grueling and cumbersome task in comparison. Support is fast and helpful, though we rarely need it. There is only 1 bug that remains to be fixed since I started using it a year ago, but I consider it a nuance of a very robust backend/ behind-the-scenes system. Also, the "equalize column heights" feature has always been a bit buggy and sometimes stretches your page into infiniti, and as you scroll to try and catch up the problem worsens, not unlike a dog chasing its tail, if the dog's body kept stretching at a function of the speed at which he is chasing it.

Using app

Over 3 years

Total reviews

9

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time and leaving us a review. This really means a lot and we are super glad to hear that Shogun has been great for your requirements for a developed business with so many pages across 3 stores. We are also happy to hear that the Sync feature has been so helpful. Thank you so much for sharing your honest feedback. Our support team is always here to assist and answer any questions or clear any doubts you may have. 😊 Also, we are sorry to hear about the inconvenience with the column element's setting. This is something we have taken note of and our team will be ensuring that you don't run into issues with any of the features or elements. We value your feedback as it helps us to improve the app and your experience. We'll be happy to share an update as our team looks into this. Thank you for your love and support. 🫶 Sweetan | Client Services Shogun Page Builder

1 / 5 Share

July 1, 2023

the "free plan" doesn't actually allow you to do anything useful. more overpriced garbage.

Using app

5 minutes

Total reviews

1

Average rating

1.0

Developer Reply

-UPDATE- July 27, 2023 Hi again, Sarah! I have been trying to get in touch with you and haven't heard back from you. I'd be happy to assist you further if you could reply back to the email thread or help me with a phone number that I can use to get in touch with you. Thanks! ----------------------------------- -UPDATE- July 3, 2023 Hi again, Sarah! I tried to reach out via the phone number we had on the account and I wasn't able to connect with you. I see you have decided to uninstall the app, however, I didn't notice the app was utilized to test our elements or to design the page (s) further that would offer a better understanding of what the app can allow you to achieve and I apologize for any misunderstanding or inconvenience here. I haven't heard back from you via email either and I wanted to check if I can connect with you to discuss the issue further or understand your requirements. Thanks for your support. ------------------------------------------------- Hi there, Sarah. I appreciate you taking the time to install our app and sharing your feedback in the form of this 1-star review. We take the feedback seriously as it helps us to understand the concerns and also improve our app. The Free plan as suggested is limited when it comes to features and elements. It is a way for our users to test the basic functionality of the app, get a feel for the editor and see if this would be a good fit for the requirements. It offers 1 publishable page. I am sorry to hear that you feel the Free plan doesn't allow you to do anything useful and we'd be interested to learn more about what exactly were you looking to use the Free plan for. Was there something specific you were looking to achieve? Is there something specific that you wanted to do and were not able to? We offer a 10-day free trial on our paid plans that will offer access to more pages, more features, and the elements we offer. Please feel free to activate the trial of any of our plans to test more features and elements. I'll be happy to speak to you over the phone or via a Zoom call if that helps so that I can answer any questions you may have and assist you better in hopes of turning this negative experience into a positive one. I have followed up via email as well and I will be looking forward to hearing back from you soon. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Oct. 30, 2023

Great help, thank you, Leah!

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for such kind words and the review, Machteld. We are excited to hear that Shogun has been the perfect match for your requirements and that the app has been helpful when it comes to building and designing landing pages, the way you want them with the drag-and-drop elements we have. I agree they are super easy to use and require no code. This means a lot to us. 😊 Also, I will surely share the feedback with James and the rest of our team. We are glad that we could help and we'll be here to assist and answer the questions again for you. ❤️ Sweetan | Client Services Shogun Page Builder

5 / 5 Share

June 29, 2023

Really nice app for organising product and landing pages across different devices. Easy to space things out accordingly - we will definitely be using this going forward.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thank you so much for leaving us a review. We are very happy to hear that Shogun has been helpful when it comes to organizing and designing pages for different devices. We did design the app to ensure you are able to do that without an issue. Thanks for sharing your honest feedback. We'll look forward to assisting you again in the future. 🫶 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

June 28, 2023

Always very easy to use. I had to contact help recently as I couldnt work something out and the help received (from Sweetan) was super fast and excellent - completely solved the problem. Excellent service.

Using app

Over 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Hey there, Cora! 👋 Thank you so much for taking the time and leaving us a review. It was great to communicate with you and I am glad I could help. It makes us proud that your experience with Shogun and the support team has been wonderful. Thanks for the kind words. I will be sure to share this with our entire team. 🫶 We appreciate your love and support and will look forward to assisting you again. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

June 27, 2023

質問するとすぐに返信があり、問題解決の提案をしてくださいました。 作成中のページを直接見てもらえるので、より詳しく原因がわかります。 わからないことがあれば質問してみるのがいいと思います。 彼らはとても親切で丁寧です。 When I asked a question, they replied immediately and offered suggestions for solving the problem. Since they can look directly at the page being created, they can see the cause of the problem in more detail. If you have any questions, it is a good idea to ask them. They are very helpful and courteous.

Using app

6 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi there, Thank you so much for leaving us a review and sharing your honest feedback. 🫶 We always strive to ensure we can share an answer or a resolution in a timely manner and I am happy to hear that our team was able to assist you. We'll look forward to assisting you again should you bump into any issues or have any further questions. Thank you so much for your support. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

June 26, 2023

I submitted several tickets and always got prompt responses from their team. Alex and Reese have been especially helpful and even took time to demonstrate things over a zoom call. I had all of my questions answered and they even took the time to show me something upcoming that I am particularly interested in. I love the app and plan to be using it for a long time. Very knowledgeable and friendly. Will do business with again!

Using app

8 days

Total reviews

3

Average rating

3.7

Developer Reply

Hi there! We appreciate you taking the time and sharing your feedback in the form of this awesome review. I am happy to hear that Alex and Reese were able to help and answer all the questions for you. I am also glad to hear that the learning session was useful. Thank you so much for all your love and support. Please don't hesitate to write back to us if you bump into any issues. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

June 26, 2023

I've been testing out a few page builder apps to avoid having to re-code our product page templates every time there is a theme update. After checking out Shogun, I was really impressed not only with the functionality of the app itself, but also the customer support! Sweetan assisted me a few times and went above and beyond. Not only answering all of my questions, but also providing detailed information i needed. I will say there is a learning curve, but plenty of support and I love that you have the ability to create sections and not just a full page in the builder.

Using app

3 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for leaving us this review, Carmen. We are very glad to hear that Shogun turned out to be the best solution for your requirements and that the app functions were exactly what you were looking for. Sections indeed are an awesome feature. Thanks for giving them a try. 🫶 It was great to communicate with you and I am glad I could help. I am happy to share the kind words with the entire team and wanted to let you know that our support team is always available to answer questions for you. 😊 We'll look forward to assisting you again in the future. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

June 23, 2023

Thank you James Power for helping me ! Your explanations were very clear and you quickly found the solution.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for sharing your feedback in the form of this amazing review, Marine. 🫡 We are super glad to hear that James was able to help and provide clear explanations to resolve the issue in a timely manner. I will be happy to pass on the kind words to James. Please don't hesitate to write back to us if you bump into any issues or have any further questions. Thanks for your support. 🙂 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

June 22, 2023

Awesome page builder with great support!! Pretty easy to use. I really like this app & highly recommend it!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review, Asan. We are happy to hear that you are enjoying Shogun and finding it easy to use. We designed the app to ensure that. Our support team strives to ensure you have a great experience and we'll look forward to assisting you again. 😊 Thank you so much for the love, support, and the honest recommendation. We really appreciate that. 🫡 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

June 22, 2023

Shogun is a great experience so far for our retail shop selling worldwide, intentionally! We use Shogun for smooth blog page experiences and overall to build out website. The Support you receive if/when you get stuck is fast and reliable!

Using app

Over 1 year

Total reviews

3

Average rating

3.7

Developer Reply

Hi there, Thank you so much for leaving us this review. We greatly appreciate your honest feedback and are super glad to hear that your experience with Shogun has been exceptional. ❤️ We love your blog pages and are super happy to see that Shogun has been helpful. Our support team is always available to assist and answer the questions and we'll look forward to serving you again in the future. 🫶 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

June 21, 2023

Works GREAT with our safeguardian.com Shopify store. We have tried other page builders and Shogun is, by far, the most intuitive and capable. Saved thousand$ by eliminating our web design company for many routine product page updates. Had a question and received excellent support. Highly Recommend!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time and writing us a review. Thomas. 🫠 We are super glad to hear that Shogun has been intuitive and capable when it comes to your page builder requirements. We did design the app to ensure you have a good experience while creating and designing your pages with our easy-to-use, drag-and-drop elements. I am also happy to hear that Shogun has also helped to save money. Our support will be here to assist you again in the future should you bump into any issues or have any further questions. Thank you so much for the honest recommendation.🤩 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

June 21, 2023

Super app! Shogun allows us to build pages without the need of our developer. The support team are always fast to respond, helpful, and friendly!

Using app

Over 2 years

Total reviews

8

Average rating

5.0

Developer Reply

Hi there, Sarah! Thank you so much for sharing your feedback with us. I am very glad to hear that Shogun allows you to create and design great-looking pages without the need for a developer and that our support team has been quick to help and answer your questions for you. 😊 We are always available to assist you and will look forward to assisting you again in the future. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

June 22, 2023

Great customer service and very responsive, answered all of my questions and resolved them promptly. Would definitely recommend this app to other users who need to build a beautiful landing page.

Store

Silkie

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time and leaving us this review, Ann. We are happy to hear that you are having such a great experience with Shogun as an app and with our support team. We greatly appreciate your support. 🫶 Thank you so much for your honest recommendation and please let us know if there's anything else we can assist you with. Sweetan | Client Services Shogun Page Builder

4 / 5 Share

June 15, 2023

Excellent customer service from Rhys - resolved my issue completely and promptly. Very helpful service. I've given it 4 stars as it doesn't always integrate with all other plugins but on the whole fantastic.

Using app

Almost 4 years

Total reviews

4

Average rating

4.8

Developer Reply

Hey there, Helen! Thank you so much for leaving us this review and sharing your feedback with us. It means a lot. I have shared the kind words with Rhys and I am glad he could help. We have also made a note of your requirements when it comes to integrations and as our team works to add more of them, we'll be glad to reach out with an update. Thanks for your support. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

June 13, 2023

I am still learning all the features of the app, but I really appreciate the ability to create sections. This saves a lot of time in creating my pages in Shopify. The support is super fast and very kind, and in no time my issues were resolved. The only thing that would be nice is that for multilingual shops that already have a translation app (which is not Weglog) they can use it for translations.

Using app

About 2 months

Total reviews

8

Average rating

4.9

Developer Reply

Hi there, Monica! Thanks for leaving us such a nice review. 🤩 We are glad to hear that Shogun's theme sections feature has been of great help. I am happy to share the feedback with our product team. Also, I am happy that your experience with our support team has been great. Our team is always here to assist and answer the questions for you. And, we also appreciate the honest feedback about your requirements for a multilingual shop. Our team has been exploring more integrations and we'll be excited to share the updates with you. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

June 9, 2023

Support team was very excellent, they were very patient with us until our issues were finally resolved. Thank you very much and more power!

Using app

Over 4 years

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for writing this review for us, Michelle! 🫶 It was great to communicate with you earlier and I am happy to hear that your experience with our support team has been excellent. We'll be more than happy to assist you and answer your questions for you in the future as well. We greatly appreciate the love and support. 😊 Sweetan | Client Services Shogun Page Builder