All reviews

Rating Breakdown

  • 5
    90% (2,968 ratings)
  • 4
    6% (209 ratings)
  • 3
    1% (30 ratings)
  • 2
    1% (25 ratings)
  • 1
    2% (74 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 23, 2023

Thank you James Power for helping me ! Your explanations were very clear and you quickly found the solution.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for sharing your feedback in the form of this amazing review, Marine. 🫡 We are super glad to hear that James was able to help and provide clear explanations to resolve the issue in a timely manner. I will be happy to pass on the kind words to James. Please don't hesitate to write back to us if you bump into any issues or have any further questions. Thanks for your support. 🙂 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

June 23, 2023

Customer Support was extremely helpful. Prompt, professional, and personable.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Jon! Thanks for taking the time and leaving us this review. 😊 We appreciate the honest feedback and are happy to hear that your experience with our support team and the app has been awesome. I will be sure to share the kind words with the entire team. 🫶 Please let us know if there's anything else we can assist you in the future. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

June 22, 2023

Awesome page builder with great support!! Pretty easy to use. I really like this app & highly recommend it!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review, Asan. We are happy to hear that you are enjoying Shogun and finding it easy to use. We designed the app to ensure that. Our support team strives to ensure you have a great experience and we'll look forward to assisting you again. 😊 Thank you so much for the love, support, and the honest recommendation. We really appreciate that. 🫡 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

June 22, 2023

Shogun is a great experience so far for our retail shop selling worldwide, intentionally! We use Shogun for smooth blog page experiences and overall to build out website. The Support you receive if/when you get stuck is fast and reliable!

Using app

Almost 2 years

Total reviews

2

Average rating

3.0

Developer Reply

Hi there, Thank you so much for leaving us this review. We greatly appreciate your honest feedback and are super glad to hear that your experience with Shogun has been exceptional. ❤️ We love your blog pages and are super happy to see that Shogun has been helpful. Our support team is always available to assist and answer the questions and we'll look forward to serving you again in the future. 🫶 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

June 21, 2023

Works GREAT with our safeguardian.com Shopify store. We have tried other page builders and Shogun is, by far, the most intuitive and capable. Saved thousand$ by eliminating our web design company for many routine product page updates. Had a question and received excellent support. Highly Recommend!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time and writing us a review. Thomas. 🫠 We are super glad to hear that Shogun has been intuitive and capable when it comes to your page builder requirements. We did design the app to ensure you have a good experience while creating and designing your pages with our easy-to-use, drag-and-drop elements. I am also happy to hear that Shogun has also helped to save money. Our support will be here to assist you again in the future should you bump into any issues or have any further questions. Thank you so much for the honest recommendation.🤩 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

June 21, 2023

Super app! Shogun allows us to build pages without the need of our developer. The support team are always fast to respond, helpful, and friendly!

Using app

Over 2 years

Total reviews

8

Average rating

5.0

Developer Reply

Hi there, Sarah! Thank you so much for sharing your feedback with us. I am very glad to hear that Shogun allows you to create and design great-looking pages without the need for a developer and that our support team has been quick to help and answer your questions for you. 😊 We are always available to assist you and will look forward to assisting you again in the future. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

June 22, 2023

Great customer service and very responsive, answered all of my questions and resolved them promptly. Would definitely recommend this app to other users who need to build a beautiful landing page.

Store

Silkie

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time and leaving us this review, Ann. We are happy to hear that you are having such a great experience with Shogun as an app and with our support team. We greatly appreciate your support. 🫶 Thank you so much for your honest recommendation and please let us know if there's anything else we can assist you with. Sweetan | Client Services Shogun Page Builder

1 / 5 Share

June 18, 2023

It's imperative that they ditch the 'Free Plan' option. It allows you to build pages without limit but it's useless because you can't actually do anything practical with them. As someone else mentioned it's like a game with no practical use. It's clearly a crude marketing ploy to lull you into doing so much set up work that when it's time to press go, there's nothing you can do. Lots of time wasted and the minimum cost is too restrictive for small businesses. Cheers lads.

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

-UPDATE- 25th July 2023. HI again, Peter and Mattie. I see you haven't used our app in a while and I haven't heard back from you. I wanted to check here if everything is working fine and if it was possible to reply back to me via email. Thanks! ------------------------------------------------- -UPDATE- 22nd June 2023 Hi again, Peter and Mattie! Thanks for writing back to me, Mattie. I appreciate the feedback you shared. It was good to communicate with you and we'll look forward to turning this negative experience into a positive one. Myself and the support team is available to answer any questions you may have and we'll look forward to hearing back from you as you explore our app further. ------------------------------------- -UPDATE- 19th June 2023 Hey, Peter, it looks like I spoke to the store owner, and we'd be happy to connect with the individual/user on the account who did use the app so that we can understand the concerns better and assist you further. I have reached out via email and will appreciate it if you could reply back to me. Thanks! ---------------------------------------- Hi, Peter! We appreciate the feedback. I apologize if you feel the Free plan isn't practical or wasn't useful. I also appreciate you going through the other feedback. The free plan is a way to test the app and get a feel for the editor before you can decide to try and test more options and access more elements. The free does allow you to access pages and it comes with the ability to publish 1 page. We also offer a further 10 days of the free trial on our paid plans. You can start the trial and explore the app and the elements further. Having said that, I apologize for the inconvenience and I have reached out via email to understand the use case and answer the questions further. Thanks and I'll be looking out for a reply via email Sweetan | Client Services Shogun Page Builder

5 / 5 Share

June 16, 2023

Super polite and friendly support team. I had an issue this morning and Sweetan fixed it and gave me an explanation on how to solve it in the future. Appreciate the speed considering that it was a live page. Thank you

Using app

17 days

Total reviews

1

Average rating

5.0

4 / 5 Share

June 15, 2023

Excellent customer service from Rhys - resolved my issue completely and promptly. Very helpful service. I've given it 4 stars as it doesn't always integrate with all other plugins but on the whole fantastic.

Using app

Almost 4 years

Total reviews

4

Average rating

4.8

Developer Reply

Hey there, Helen! Thank you so much for leaving us this review and sharing your feedback with us. It means a lot. I have shared the kind words with Rhys and I am glad he could help. We have also made a note of your requirements when it comes to integrations and as our team works to add more of them, we'll be glad to reach out with an update. Thanks for your support. Sweetan | Client Services Shogun Page Builder

1 / 5 Share

June 14, 2023

Most of the similar apps offer a free trial including a limited amount of pages such as 1-3. This app advertises a free plan but once you download it there is actually no free plan with pages included. You can build as if you're playing a game but cannot publish anything to test it out without one of their paid plans. Just thought that should be disclosed. In case you may be considering another app that allows 1-3 published pages before you have to upgrade.

Using app

10 minutes

Total reviews

1

Average rating

1.0

Developer Reply

UPDATE - Jun 15 ---------------------------------- Hi again, Vonzedric! I tried to connect via the contact number we had on your account, but I wasn't able to get in touch with you or the team. However, I have followed up via email so that I can get in touch and hopefully resolve the misunderstanding. I'll look forward to hearing back from you. ------------------------------------ Hi there, Vonzedric! Thanks for taking the time and sharing your feedback with us. I am sorry to hear that you felt we advertise a free plan but don't offer a free plan with pages. The free plan active on your account allows you to test pages and publish 1 page. We offer a further 10 days of the free trial if you wish to explore and test our other plans with more features, access to more pages that you can publish, and access to other elements we offer. I see we didn't receive a support request to clear any misunderstandings around this, but my apologies for the inconvenience. My colleague has reached out to you via email and I have reached out in a separate thread with more details. You can reinstall the app to test the free plan or use the free trial and I'd appreciate it if you could reply back to us. I'll look forward to hearing back from you soon. Thanks for your support. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

June 14, 2023

Have recieved nothing butfqst, friendly and informed support thus far, always willing to go the extra mile

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review, Rebecca! We are super glad to hear that our team's willingness to go the extra mile has led to a great support experience for you. I am happy to share the kind words with the entire team. We are always here to assist you and answer any questions you may have. Thanks for your continued support. 🙂 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

June 13, 2023

Super fast support and Shogun is easy to use. There are some restrictions, but what you see is what you get.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

We wanted to thank you for taking the time and leaving us a review, Marie-Louise. We'll be happy to work on the restrictions as your feedback helps us to improve the app and your experience with our app and support. Please don't hesitate to write back to us if you have any questions in the future and we'll be happy to assist you. Thanks! 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

June 13, 2023

I am still learning all the features of the app, but I really appreciate the ability to create sections. This saves a lot of time in creating my pages in Shopify. The support is super fast and very kind, and in no time my issues were resolved. The only thing that would be nice is that for multilingual shops that already have a translation app (which is not Weglog) they can use it for translations.

Using app

4 months

Total reviews

8

Average rating

4.9

Developer Reply

Hi there, Monica! Thanks for leaving us such a nice review. 🤩 We are glad to hear that Shogun's theme sections feature has been of great help. I am happy to share the feedback with our product team. Also, I am happy that your experience with our support team has been great. Our team is always here to assist and answer the questions for you. And, we also appreciate the honest feedback about your requirements for a multilingual shop. Our team has been exploring more integrations and we'll be excited to share the updates with you. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

June 12, 2023

The best app to date, their customer service is amazing. I have no knowledge of code or web development, but with this app, I feel like a PRO. When I began to stumble and became dumb founded, an expert chat box with a REAL PERSON appeared, he not only explained in laymens terms how to do it correctly, he also demonstrated using a "in chat video" of my current store, and current situation where I got stuck. Within minutes I got unstuck, learned something new and with no knowledge of any real web develpment or code, created an amazing page for my website. Thier customer service is better than shopify, like way better, the staff is knowledgeable and competent and most of all AVAILABLE WHEN YOU NEED THEM MOST!!!... With Shogun Im saving money hand over fist, and I have not had to pay people to do things. I feel way more confident, and most of all Shogun is a frustration free!! GET SHOGUN IF YOU WANNA MAKE BEAUTIFUL PAGES AND Make alot of money

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for writing such an amazing review, Clifford. We greatly appreciate your honest feedback. 😊 We did design Shogun to be easy to use so that even if you don't have coding knowledge, you can utilize Shogun to design the best-looking pages. We are so glad that Shogun has been useful and such an important part of your experience. Our support is always happy to share screenshots or record videos to help you or guide you in the right direction. I am happy to share the kind words with the entire team as this has certainly made our day. 🫶 Also, we feel proud to read that Shogun has helped you to save on the financial front as well. Thank you so much for all your love and support. We'll continue to serve you in the future. ❤️ Sweetan | Client Services Shogun Page Builder

5 / 5 Share

June 12, 2023

I really enjoy working with this app since it is user friendly and integrates seamlessly with Shopify. The support team is also quick and effective with their responses.

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

We greatly appreciate you taking the time and leaving us a review, Antoinette. We are very glad to hear that you have been finding Shogun user-friendly and seamless when it comes to integrating your Shopify store. Our support team is more than happy to assist and answer the questions for you and we'll look forward to doing the same in the future as well. Thank you so much for your support. 🫶 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

June 9, 2023

Support team was very excellent, they were very patient with us until our issues were finally resolved. Thank you very much and more power!

Using app

Over 4 years

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for writing this review for us, Michelle! 🫶 It was great to communicate with you earlier and I am happy to hear that your experience with our support team has been excellent. We'll be more than happy to assist you and answer your questions for you in the future as well. We greatly appreciate the love and support. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

June 8, 2023

GREAT page builder with absolutely fantastic support. I was considering a different app to get around a problem I was having, but after Andre quickly solved the issue I was having I decided to stay. I am on a legacy plan that fits my wallet and needs perfectly, so crossing my fingers I am not forced to upgrade to the new plan that would be 5 times the cost given the number of pages I have. if that happens, I will be forced to change apps because of financial limitations. But until then, I will stick to Shogun and sing its praises to all and sundry. (I hope they let me stay on my current plan...)

Using app

About 4 years

Total reviews

9

Average rating

4.4

Developer Reply

Hi there, Tobi! Thank you so much for writing this review and sharing your honest feedback and experience with Shogun and our support team. 😊 We are very glad to hear Andre was able to resolve the issues for you and also help answer the questions. Thanks! We also appreciate the feedback and I have shared the same with our team. WE value your feedback and suggestions as it helps us to improve the app and your experience further. Please don't hesitate to write back to us if you bump into any issues or have any further questions. We are always happy to assist you. 😍 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

June 8, 2023

The support team was very helpful and effective! James P. responded within minutes and was able to fix an error on our landing page. Thank you so much!!

Using app

Over 4 years

Total reviews

12

Average rating

4.7

Developer Reply

Hey there, Diego! 👋 Thanks for writing about your experience in the form of this review. I am happy to hear that James was able to help resolve the issue on your landing page. I have shared the feedback with him and our entire support team. We'll also look forward to assisting you again in the future. 🫠 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

June 6, 2023

Matt W. and his technical support team were extremely responsive, timely and excellent communicators. I can't recommend these guys highly enough - they definitely blow the doors off of the competition.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, Brian! Thank you so much for leaving us a review. 😊 We are excited to hear that our support team was responsive and helped resolved the issue, and answer the questions in a timely manner. I'll be glad to share the kind words with Matt and the rest of the team. We also appreciate the honest recommendation and are glad that your experience has been top-notch. Thank you so much. 🤩 Sweetan | Client Services Shogun Page Builder