Shogun ‑ Landing Page Builder
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We were experiencing an issue on our on of our pages. Images were spanning beyond the width of the page. Reached out to Shogun support and they fixed it within 5 minutes! Awesome support! This was the only issue I have come across thus far.
Thank you so much for leaving us this wonderful review, Justin. We are super glad to hear that our support team was able to resolve the issue for you within 5 minutes. Our team is always here to assist and answer any questions you may have. And, we'll look forward to serving you again. 😊 Thank you for your love and support. 🫡 Sweetan | Client Services Shogun Page Builder
I am so grateful for the help that I received to reconfigure images on a landing page. Leah was incredibly knowledgeable and quick to address the issue. She even recorded a video explaining how to fix the issue. I am extremely happy with the support!
Hi Jen! Thank you for taking the time and leaving us a review. 🎉 Leah is indeed amazing and I am glad to hear that she was able to resolve the issue for you with the recorded video that explained how to fix the issue. We appreciate the kind words and I am happy to share them with our entire team. Please do let us know if there is anything else we can assist you with. 😊 Sweetan | Client Services Shogun Page Builder
Fast and Effective service. Easy to build your page with Shogun!
Hi there, Dong! Thank you so much for leaving us a review. We are happy to hear that Shogun has been fast and effective for your requirements and that it has been a breeze to create and design pages. Please let us know if there is anything else we can help you with. 😊 Sweetan | Client Services Shogun Page Builder
Support from Andre was 10/10! From start to finish he was very knowledgable and patient with my questions. His responses were thorough, straightforward and easy to understand.
Hi there, Anna! Thank you so much for leaving us a review. I am super glad to hear that Andre was able to help guide you from start to finish and answer the questions for you. I'll be sure to share the feedback with him and our entire support team. 🫡 Please don't hesitate to write back to us if you bump into any issues or have any further questions. We are always happy to answer them for you. 😊 Sweetan | Client Services Shogun Page Builder
The support was very quick and helpful
Thank you so much for leaving us a review, Rebecca! We are super glad to hear that our support was able to assist you in a timely manner. Please let us know if there is anything else we can help you with in the future. 😊 Sweetan | Client Services Shogun Page Builder
I've been using the Shogun app for a while now, and I couldn't be more impressed with their customer support and response time. It's not every day that you come across an app that excels in both functionality and customer service. Whenever I've encountered any issues or had questions about the app's features, their support team has been nothing short of amazing. They are not only incredibly knowledgeable but also incredibly responsive. I've never had to wait for more than a few hours to receive a helpful and thorough response.
Hi there, Frederik! Thank you so much for leaving us such a wonderful review and sharing your experience with Shogun and the support team. We greatly appreciate the kind words. 😊 We are super glad to hear that you are having an amazing time working with Shogun. Our support team is available 24/7 and we will continue to serve you in the future as well. Please don't hesitate to write back to us if you have any further questions. Thank you so much for your love and support. 🫡 Sweetan | Client Services Shogun Page Builder
GREAT
Hi there, Ellie! Thank you so much for leaving us a review. We are glad to hear that you are finding Shogun to be great when it comes to your requirements. Please do let us know if there is anything else we can assist you with in the future. 😊 Sweetan | Client Services Shogun Page Builder
アンカーリンクや画像調整等、不明点に対して迅速かつ丁寧に教えてくださいました。チャットやメールでもやり方がわからない内容については、画面録画を添付してくれたり、zoomでのレクチャもしてくれたりしました。とても助かりました！
Thank you so much for taking the time and leaving us a review, Ryo. I am super glad to hear that your experience with Shogun and our support team has been such a positive one. It was great to communicate with you. 😊 Our team is always happy to record videos when it comes to helping resolve issues or guide you in the right direction. We'll be here to assist you again should you bump into any issues. Thank you so much for all the love and support. 💜 Sweetan | Client Services Shogun Page Builder
Very easy to use and excellent customer service and support when things go wrong. I spoke to Leah who had us back up and running within 5 minutes of us having an issue.
Thank you so much for sharing your honest experience in the form of this review, Harry. 😊 We sincerely appreciate the kind words. I am glad to hear that Leah was able to help resolve the issue within 5 minutes. ⚡ I'll be sure to share the feedback with her and the entire support team Let us know if there is anything we can assist you with in the future. Sweetan | Client Services Shogun Page Builder
Great support from team to help solving the issue!
Hey there, Nat. Thank you so much for leaving us a review. We are always happy to assist you and will look forward to assisting you again. Please don't hesitate to write back to us should you bump into any issues. Thanks for you support. 🫡 Sweetan | Client Services Shogun Page Builder
We love it. We use it for our home page a several other pages and makes it easier.
Thank you so much for your love, Edgar. We appreciate you leaving us a review and are glad to hear that Shogun has been helpful when it comes to designing the homepage and other pages on the store. Please let us know if there is anything we can help you with in the future. 😊 Sweetan | Client Services Shogun Page Builder
It is quite a flexible CMS that is easy for a designer to learn. There are some bugs with fonts from time to time & content management (especially for updating text) is a bit tedious. Overall, it's a great app for Shopify to create good-looking pages or components for our website.
Thanks for taking the time and leaving us a review, Anastasia. We are happy to hear that Shogun has been a flexible option for your requirements and that you are finding the app great to use which has been helpful when it comes to creating and designing good-looking pages. We apologize for the inconvenience of updating the text and the fonts. If you could share more details with our team, we'll be happy to resolve them for you. Thank you so much for your continued support. 😊 Sweetan | Client Services Shogun Page Builder
Its a great app with a great customer service! Thanks Matt for your prompt support for solving some minor issues that we had with our store. Best service ever!! Keep up the good work SHOGUN!
Hi there, we appreciate the kind words. Thank you so much for leaving us this review and sharing the feedback with respect to your experience with Shogun and our support team. 😊 I am glad Matt could help and I'll be sure to share this with him. We also look forward to assisting you again in the future. Thanks for your love and support. 🫡 Sweetan | Client Services Shogun Page Builder
Super helpful customer service. Ive had a few issues with formatting, but they were very quick to assist and fix the issue.
Thank you so much for leaving us a review, Holly. We are very happy to hear that our support team was able to help you and resolve the issues. Please don't hesitate to write back to us if you bump into any issues in the future and we'll be glad to assist you again. Thanks for your support. 😊 Sweetan | Client Services Shogun Page Builder
I purchased a Shogun plan to create sections to supplement my Shopify theme. I'm new to Shopify and Shogun. Their online support is superb. Someone named Rhys worked with me for half-an-hour, showing me how to create the masonry grid I was looking for. Great app, great service.
Hi there, James! 👋 Thanks for leaving us a review. We are very happy to hear that Shogun has been the perfect supplement to your Shopify theme and the requirements. The Sections are a powerful feature and they allow you to achieve so many things. 😊 Rhys is amazing and I see you had a wonderful experience while working on the issues with him. I'll be happy to share the feedback with him and our entire support team. Our team is always here to assist you. Thank you for your support. Sweetan | Client Services Shogun Page Builder
I am very new to this app and so far it is really great. I had some questions and logged on to the "chat" function to seek assistance. I received a video demo as a response, fully explaining what needed to be done to fix my error. I was incredibly impressed with the service and this did in fact fix my issue. Thank you for your help and I look forward to using the app more as my business grows.
Hello, Sinéad! 👋 Thank you so much for sharing such kind words and leaving us a review. We are extremely happy to hear that your experience with Shogun and our support team has been a positive one. We do try our best to record videos with steps to help resolve the issue or answer the questions you may have. I am glad our team was able to help fix the issue. 🫡 We look forward to assisting you again in the future. Please don't hesitate to write back if you bump into any issues. Thanks for the love and support. 🫶 Sweetan | Client Services Shogun Page Builder
Shogun is a great page builder that doesn't require any coding. Easy to use and versatile. The customer support is excellent. Super responsive, very knowledgeable, friendly and helpful. I'd recommend it.
Hey there, Nancy! Thanks for leaving us a review and sharing your feedback. We are excited to learn that the no-coding options have been helpful and that you are finding Shogun to be an awesome page builder for your requirements. Thanks. 🫶 Our support team is always here to assist and answer the questions for you and we'll look forward to assisting you again. 😊 Thanks for the honest recommendation. Sweetan | Client Services Shogun Page Builder
Incredible app to test out new page designs with amazing customer support that came to our rescue when something stopped working suddenly.
Thanks for sharing your honest feedback in the form of this review, Zach. We are super excited to hear that you are finding Shogun to be an incredible app when it comes to working on page designs. We are working on some cool new features and we'd love for you to try them out as they are released. I will be sure to share the kind words with our entire support team. Please let us know if we can help you with something else. 😊 Sweetan | Client Services Shogun Page Builder
Quick and Prompt service from Rhys. I was assisted instantly and my problem resolved within minutes of asking for help. 10/10 Service!
Hi there, Thank you so much for leaving us a review. I am glad to hear that Rhys was quick to help and resolve the issues within minutes. I'll be sure to share the feedback with him. Please let us know if there is anything else we can assist you with. 😊 Sweetan | Client Services Shogun Page Builder
I've been using this app for more than a couple of years now. It's an excellent app with excellent features. Andre and the support team gave me 5 star customer support. The only downside is that it's a little bit pricy.
Thank you so much for leaving us a review, Hareendra. We appreciate the honest feedback and are happy to hear that you are finding the app and the features along with our support excellent. We also appreciate the feedback about pricing and I am happy to share this internally as it helps us to continue improving the app further. 😊 Thank you so much for your long-term support. Please do let us know if there is anything else we can assist you with in the future. Sweetan | Client Services Shogun Page Builder
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