All reviews

Rating Breakdown

  • 5
    89% (1,777 ratings)
  • 4
    7% (130 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (43 ratings)

Reviews with Text

  • 99% (1,968)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 29, 2023

I've been using Shogun for 6 years and fully recommend to any Shopify store that wants to customize webpages for their site. Super responsive customer service and they even host interactive webinars on ocassion. Great team and product!

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for leaving us a review, Mackenzie. We greatly appreciate the long-term support and we look forward to assisting you for years to come. 🫡 Thanks for sharing these kind words. The feedback and the recommendation mean a lot to us and inspire us to continue improving the app. We are glad to hear that your experience with Shogun and the support team has been amazing. We are working on lots of features and we'll have many more webinars for you in the future. Please let us know if there is anything else we can assist you with. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Sept. 27, 2023

I would recommend a page for everyone who is looking for an easy grab-and-drop builder for your website. Also the support is amazing and Sweetan replied to all my queries really quickly and helped me get the most of the app!

Using app

About 1 year

Total reviews

4

Average rating

4.8

Developer Reply

Thanks for leaving us a review, Lidia! We are very glad to hear that Shogun has been great for your requirements and the easy-to-use, drag-and-drop builder has been helpful. 😊 It was great to communicate with you. I a happy to be able to help you and get the best out of Shogun. Our team will look forward to assisting you again. Thanks for the honest recommendation and your support. 🤩 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Sept. 25, 2023

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Bernardo! Thank you so much for leaving us a review. We greatly appreciate your support and will look forward to assisting you again in the future. Thanks! 😊 Sweetan | Client Services Shogun Page Builder

4 / 5 Share

Sept. 21, 2023

The app works really well generally, with lots of great easy-to-use functions. Customer service is excellent - James Power and his technical colleague Matt responded very quickly and professionally to identify and fix a small issue we had. Giving 4 stars because while I like the app and the service Shogun removed the store syncing function from new stores with the Measure plan ($99/month) meaning if we wanted to have this we would need to put our new store on the Advanced plan at $499/month!

Using app

Over 3 years

Total reviews

1

Average rating

4.0

Developer Reply

Hi there, Mike! Thanks for taking the time and leave us a review highlighting your experience with Shogun and the support team. We are glad to hear that Shogun works with respect to your requirements and that James and Matt from the support team were able to help resolve the issue for you. We also appreciate the feedback about the sync feature. The feature has been a part of the Advanced plan for some time now, but your feedback definitely helps the team to make informed decisions moving forward. We'll be happy to share an update. Please let us know if there is anything else we can help with. We appreciate the support. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Sept. 19, 2023

I had a very odd issue with my site as I was building pages, and I was very concerned that all my work was going to be unusable. I contacted support and Lynsey was absolutely amazing, fixing the issue within 4 business days, and informing me of why it went wrong and what the process was to fix it. Thank you so much for your prompt and detailed help!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Sophia! Thank you for taking the time and sharing your experience with Shogun in the form of this review. 💜 I am very happy to hear that Lynsey was not only able to fix that odd issue but was also able to share additional information about the cause. I will be sharing the feedback with her and our entire support team. 😊 We'll look forward to assisting you again and if you bump into any issues, please don't hesitate to write back to our team. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Sept. 19, 2023

Extremely helpful support. Thanks Team!

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time and leaving us a review, Sebastian. We sincerely appreciate the feedback and are happy to hear that your experience with Shogun and our support has been great. We are here to assist you and look forward to hearing back from you again. 😊 Thanks for your love and support. 🫡 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Sept. 19, 2023

Easy to use and the support is superb!

Using app

About 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hey there, Jacob! Thank you so much for sharing your feedback and leaving us a review. We are super excited to hear that Shogun has been easy to use and that our support team has been able to help. Please let us know if there is anything we can help with in the future. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Sept. 15, 2023

We were experiencing an issue on our on of our pages. Images were spanning beyond the width of the page. Reached out to Shogun support and they fixed it within 5 minutes! Awesome support! This was the only issue I have come across thus far.

Using app

Over 1 year

Total reviews

3

Average rating

4.3

Developer Reply

Thank you so much for leaving us this wonderful review, Justin. We are super glad to hear that our support team was able to resolve the issue for you within 5 minutes. Our team is always here to assist and answer any questions you may have. And, we'll look forward to serving you again. 😊 Thank you for your love and support. 🫡 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Sept. 14, 2023

I am so grateful for the help that I received to reconfigure images on a landing page. Leah was incredibly knowledgeable and quick to address the issue. She even recorded a video explaining how to fix the issue. I am extremely happy with the support!

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Jen! Thank you for taking the time and leaving us a review. 🎉 Leah is indeed amazing and I am glad to hear that she was able to resolve the issue for you with the recorded video that explained how to fix the issue. We appreciate the kind words and I am happy to share them with our entire team. Please do let us know if there is anything else we can assist you with. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Sept. 14, 2023

Fast and Effective service. Easy to build your page with Shogun!

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Dong! Thank you so much for leaving us a review. We are happy to hear that Shogun has been fast and effective for your requirements and that it has been a breeze to create and design pages. Please let us know if there is anything else we can help you with. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Sept. 13, 2023

Support from Andre was 10/10! From start to finish he was very knowledgable and patient with my questions. His responses were thorough, straightforward and easy to understand.

Store

Winck

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Anna! Thank you so much for leaving us a review. I am super glad to hear that Andre was able to help guide you from start to finish and answer the questions for you. I'll be sure to share the feedback with him and our entire support team. 🫡 Please don't hesitate to write back to us if you bump into any issues or have any further questions. We are always happy to answer them for you. 😊 Sweetan | Client Services Shogun Page Builder

4 / 5 Share

Sept. 11, 2023

The support was very quick and helpful

Using app

Almost 3 years

Total reviews

4

Average rating

4.8

Developer Reply

Thank you so much for leaving us a review, Rebecca! We are super glad to hear that our support was able to assist you in a timely manner. Please let us know if there is anything else we can help you with in the future. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Sept. 11, 2023

I've been using the Shogun app for a while now, and I couldn't be more impressed with their customer support and response time. It's not every day that you come across an app that excels in both functionality and customer service. Whenever I've encountered any issues or had questions about the app's features, their support team has been nothing short of amazing. They are not only incredibly knowledgeable but also incredibly responsive. I've never had to wait for more than a few hours to receive a helpful and thorough response.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Frederik! Thank you so much for leaving us such a wonderful review and sharing your experience with Shogun and the support team. We greatly appreciate the kind words. 😊 We are super glad to hear that you are having an amazing time working with Shogun. Our support team is available 24/7 and we will continue to serve you in the future as well. Please don't hesitate to write back to us if you have any further questions. Thank you so much for your love and support. 🫡 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Sept. 7, 2023

GREAT

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, Ellie! Thank you so much for leaving us a review. We are glad to hear that you are finding Shogun to be great when it comes to your requirements. Please do let us know if there is anything else we can assist you with in the future. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Sept. 6, 2023

アンカーリンクや画像調整等、不明点に対して迅速かつ丁寧に教えてくださいました。チャットやメールでもやり方がわからない内容については、画面録画を添付してくれたり、zoomでのレクチャもしてくれたりしました。とても助かりました!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time and leaving us a review, Ryo. I am super glad to hear that your experience with Shogun and our support team has been such a positive one. It was great to communicate with you. 😊 Our team is always happy to record videos when it comes to helping resolve issues or guide you in the right direction. We'll be here to assist you again should you bump into any issues. Thank you so much for all the love and support. 💜 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Sept. 6, 2023

Very easy to use and excellent customer service and support when things go wrong. I spoke to Leah who had us back up and running within 5 minutes of us having an issue.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your honest experience in the form of this review, Harry. 😊 We sincerely appreciate the kind words. I am glad to hear that Leah was able to help resolve the issue within 5 minutes. ⚡ I'll be sure to share the feedback with her and the entire support team Let us know if there is anything we can assist you with in the future. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Sept. 6, 2023

Great support from team to help solving the issue!

Store

GQSize

Using app

About 2 years

Total reviews

13

Average rating

4.9

Developer Reply

Hey there, Nat. Thank you so much for leaving us a review. We are always happy to assist you and will look forward to assisting you again. Please don't hesitate to write back to us should you bump into any issues. Thanks for you support. 🫡 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Sept. 5, 2023

We love it. We use it for our home page a several other pages and makes it easier.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your love, Edgar. We appreciate you leaving us a review and are glad to hear that Shogun has been helpful when it comes to designing the homepage and other pages on the store. Please let us know if there is anything we can help you with in the future. 😊 Sweetan | Client Services Shogun Page Builder

4 / 5 Share

Sept. 5, 2023

It is quite a flexible CMS that is easy for a designer to learn. There are some bugs with fonts from time to time & content management (especially for updating text) is a bit tedious. Overall, it's a great app for Shopify to create good-looking pages or components for our website.

Using app

About 1 year

Total reviews

3

Average rating

4.7

Developer Reply

Thanks for taking the time and leaving us a review, Anastasia. We are happy to hear that Shogun has been a flexible option for your requirements and that you are finding the app great to use which has been helpful when it comes to creating and designing good-looking pages. We apologize for the inconvenience of updating the text and the fonts. If you could share more details with our team, we'll be happy to resolve them for you. Thank you so much for your continued support. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

Sept. 5, 2023

Its a great app with a great customer service! Thanks Matt for your prompt support for solving some minor issues that we had with our store. Best service ever!! Keep up the good work SHOGUN!

Using app

Almost 4 years

Total reviews

19

Average rating

4.4

Developer Reply

Hi there, we appreciate the kind words. Thank you so much for leaving us this review and sharing the feedback with respect to your experience with Shogun and our support team. 😊 I am glad Matt could help and I'll be sure to share this with him. We also look forward to assisting you again in the future. Thanks for your love and support. 🫡 Sweetan | Client Services Shogun Page Builder