Shogun ‑ Landing Page Builder
Shogun - Advanced Landing Page Builder
Rating
4.7
feedback
3,305
chart
#487
All reviews
Rating Breakdown
Aug. 1, 2023
Leah's help today was truly awesome, she went above and beyond and truly understood the vibe I was trying to create for the editorial page. Biggest thank you, Leah
Hi there, Jill. Thanks for leaving us a review. I am glad to hear that Leah was not only able to help, but was able to go above and beyond. She is indeed awesome and I am happy to share your kind words with her and our support team. Please let us know if there is something else we can assist you with in the future. 😊 Sweetan | Client Services Shogun Page Builder
Aug. 1, 2023
No actual free plan, you're tricked into downloading it only to be brought to a page to give them money. Can't even see if their templates might be fit for my store, not a super good business model to say you can try it out for free when you're instantly hit with a paywall. That's definitely a false advertising move.
Hi there! I appreciate you taking the time and writing this review while also sharing your feedback with us. We do offer a Free plan which is available for users and stores who are installing Shogun for the first time as the plan is more of a way to test the app and the editor. However, looking at your account, I see our app was installed 3 months ago, on 2023-05-09 and the Build plan was activated. The app was then uninstalled and reinstalled again on August 1, 2023, which is why you didn't see the Free plan option since the Build plan was the last plan activated on the account. I can understand the frustration here and I'll be happy to look into this further for you. I have reached out to you via email and would appreciate it if you would reply back to me. Thanks for your support. Sweetan | Client Services Shogun Page Builder
July 27, 2023
Great! Very helpful, So easy to use and there are always someone to help when you need it. Highly Recommend
Hey there, Bria! We wanted to thank you for taking the time and leaving us a review. We are super glad to hear about your experience with Shogun and that you are finding our app to be easy to use. Our support team is always here to assist and answer any questions you may have. 🫡 Thank you for the honest recommendation. We appreciate the love and support. 💜 Sweetan | Client Services Shogun Page Builder
July 27, 2023
Easy to use, very intuitive and offer much more flexibility than any themes I worked with, but the best is super fast and very reliable customer service!
Hi there, Chris! Thank you so much for leaving us a review of your experience with our app and the support team. We are happy to hear that you are finding Shogun to be easy to use and intuitive when it comes to flexibility. Thanks. 💜 Our support team is always here to assist. Please let us know if you bump into any issues or have any further questions. 😊 Sweetan | Client Services Shogun Page Builder
July 26, 2023
Andre helped me figure out what was going on with a gif not working on mobile. He directed me to use html and we figured it out!! Awesome support :)
Hi there, Elan! Thanks for sharing your feedback in the form of this review. It means a lot to us. 🫶 I am so glad to hear that Andre was able to help resolve the issue for you and was able to guide you in the right direction. I have shared your kind words with him and our entire support team. We appreciate your love & support, and we'll look forward to assisting you again in the future. 🫡 Sweetan | Client Services Shogun Page Builder
July 26, 2023
Needed help with a form issue and Rhys was very responsive and helpful sorting the issue out. Thanks Rhys
Hi there, Joe! 👋 Thanks for taking the time and leaving us a review. It is great to hear that Rhys was able to help resolve an issue with the form in a very responsive and timely manner. I'll share the kind words with him. Please don't hesitate to write back to us if there is anything else we can assist you with. Thanks for your support. 💜 Sweetan | Client Services Shogun Page Builder
July 26, 2023
Greatly appreciate the support team especially Justine Apacible for helping me with editing my page, extremely helpful, professional and polite! The app is amazing! Great features for a reasonable price!
Thank you so much for leaving us this review, Luiza. We are so glad to hear your feedback and appreciate the kind words. I am happy to hear that Justine was able to help you and that you are finding Shogun to be an amazing app that fits your requirements. I'll definitely share the feedback with our entire team. 😊 Please let us know if there is anything else we can assist you with in the future. 🫶 Sweetan | Client Services Shogun Page Builder
July 25, 2023
The app itself design wise works well for what I need. But I gave it a lower rating because it takes forever to load for me. I've tried clearing out my cache and still it takes over 5 minutes for it to load for me to just be able to edit. It's super annoying to say the least.
Hey there, Malisha! Thank you so much for leaving us a review and sharing your feedback. We are happy to hear that you have been finding Shogun perfect for your requirements. However, we apologize for the inconvenience with respect to the issues you reported. I was taking a look at your account and while I wasn't able to reproduce the issues, I'll be more than happy to look into this for you and resolve this. My colleague, Justine has reached out to you via email to learn more about this so that we can analyze the root cause for you. If you could reply back to us and help us with more information, we'll be glad to assist you at the earliest. Thank you so much for your support. 😊 Sweetan | Client Services Shogun Page Builder
July 25, 2023
Very flexible and powerful app - and a great tech team to back it up. Leah was outstanding. She was smart and empathetic.
Hi there, Joe! Thank you for taking the time and sharing your feedback with us in the form of this review. We greatly appreciate this. 💜 We are glad to hear that you are finding Shogun to be a very flexible and powerful app for your requirements. Leah is indeed outstanding and I am happy to hear that she was able to assist you and resolve the issue in a timely manner. I'll be sure to share the feedback with her and the entire support team. Please don't hesitate to write back to us if there's anything else we can assist you with. Thanks for your love and support. 🫡 Sweetan | Client Services Shogun Page Builder
July 25, 2023
The support from Sweetan and the Shogun support team has been great, highly recommend!
Thank you so much for leaving us a review of your experience with Shogun as an app and the support team, Tiziana. It was really great to communicate with you earlier and I am happy that I was able to help you and the Ksubi team. I will be sure to share the kind words with my entire team. 🫡 Thanks for the recommendation and please let us know if there is anything else we can assist you with in the future. We appreciate your support. 😊 Sweetan | Client Services Shogun Page Builder
July 23, 2023
Customer service experience is exceptional!! Highly recommend. They have gone above and beyond to ensure our problem was fixed.
Hi there, Noah! Thanks for taking the time and leaving us a review. We are so glad to hear that our team could help and that we were able to go above and beyond to resolve the issues for you. It means a lot that your experience with Shogun and the support team has been exceptional. 😊 We also appreciate the recommendation and will look forward to assisting you again in the future. 🫶 Sweetan | Client Services Shogun Page Builder
July 21, 2023
Rhys has showed me very professional support, proven that he's very reliable and great at his job, what's more Rhys made sure to solve all my problems.
Store
My Store
Using app
6 days
Hi there, Adam! Thank you so much for taking the time and leaving us a review. I am super glad to hear that Rhys was able to help resolve the issue for you. He is indeed awesome and I appreciate the kind words. I will be sure to pass the feedback with him and the entire support team. Please let us know if there's anything else we can assist you with. 🫶 Sweetan | Client Services Shogun Page Builder
July 20, 2023
Great help from Andre today helping solve my issues very quickly. Not always a fan of page builders but Shogun does a good job, especially with support
Hey there, Ryan! Thanks for leaving us a review, we greatly appreciate your kind words. ❤️ I am glad to hear that your experience with Shogun has been a positive one and that Andre was able to help resolve the issues. I will be sure to pass on the feedback. Please let us know if there is anything else we can assist you with again. We are always here to help. 🫡 Sweetan | Client Services Shogun Page Builder
July 20, 2023
Great customer support! I had an issue with a page and Leah helped me fix the issue very quickly. Knowledgeable and friendly staff. Thank you!
Thank you so much for sharing your feedback in the form of such kind words, Kari. I am super glad to hear that you had a wonderful experience with our support team and that Leah was able to help fix the issue quickly. I have shared the feedback with Leah and the entire support team. ❤️ Our team will look forward to assisting you again in the future. Thanks for all the love and support. 🫡 Sweetan | Client Services Shogun Page Builder
July 20, 2023
Sweetan was very helpful and showed me exactly what I needed to do to enable custom fonts to work within Shogun and explained how they view. Extremely helpful :)
Store
My Store
Using app
3 days
Hi there, John! Thank you for taking the time and leaving us a review. It was really great to communicate with you earlier and I am super happy to hear that I was able to help. 😊 We'll be happy to assist you again should you bump into any issues or have any further questions. Thank you so much for your love and support. 🫶 Sweetan | Client Services Shogun Page Builder
Sept. 21, 2023
We had an issue on our product pages and sweetan was amazing at helping sort the problem. They were a quick and reliable team :)
Hi there, Jessica! Thanks for leaving us a review. I am happy to hear that our team was able to resolve the issue for you in a timely manner. Thanks for sharing the feedback. 🫶 We'll be here to assist you again should you bump into any issues in the future. Sweetan | Client Services Shogun Page Builder
July 19, 2023
Amazing app and amazing support team! The app is very functional and the continue to add a lot of features and app integrations.
Thanks for leaving us a review, Abdoulaye. We are super happy to hear that your experience with Shogun and our support team has been great. We are surely working on adding more features and integrations to the app so that it makes your task of creating and designing pages a breeze. Please let us know if there is anything else we can assist you with. 😊 Sweetan | Client Services Shogun Page Builder
July 18, 2023
It's much better than the other page layout apps I've used for Shopify although it would be nice if you could design headers and footers with it and apply different ones to different pages. I had a major issue and customer support resolved it. I will be recommending this to some of my other clients as well.
Thanks for taking the time and writing us this wonderful review, Robbie. We appreciate the honest feedback and are so glad to hear that you are finding Shogun better for your page-building requirements. Thanks. We also appreciate the recommendation. 🤩 I have also shared your feedback/suggestion about the ability to design headers and footers that can be applied to different pages separately. Our team has been working on a lot of new features and making improvements to existing ones. We'll be happy to share an update as these get implemented and released. Let us know if there's anything else can assist you with. We are always here to help you. 😊 Sweetan | Client Services Shogun Page Builder
July 18, 2023
Great support, quick response, efficient solutions and well explained. For me Shogun is a perfect solution, big recommendation!
Hi there, Michael! Thank you so much for leaving us this review. 💛 We greatly appreciate the kind words and support. We are super happy to hear that Shogun has been the perfect solution for your requirements and that our team has been quick to assist. We'll look forward to assisting you again. 😊 Thank you so much for the recommendation. Sweetan | Client Services Shogun Page Builder
July 14, 2023
Es macht mit Shogun richtig Spaß Seiten und Blog-Artikel zu erschaffen. Wer etwas coden kann wird hier noch bessere Ergebnisse erzielen können. Schade, dass die Global snippets nicht im günstigsten Plan enthalten sind. Der Preis ist auch etwas hoch wie ich finde. Was mich jedoch sehr stört ist die schlechte Performance wenn man größere Seiten oder Blog-Artikel schreibt. Leider neige ich dazu sehr ausführliche Inhalte zu schreiben. Dann fängt alles an zu hängen und man kann nicht mehr vernünftig Tippen. Das muss dann extern passieren. Dann gehts nur noch mit copy and paste der Texte. Für Shops, die nur Ads schalten sollte dies aber kein Problem sein. Ein großer Pluspunkt ist auch der schnelle und nette Kundenservice.
Hey there, Denis! Thank you so much for sharing your feedback and leaving us a review. We are happy to hear that Shogun is fun to work on and create/design pages. We did design the app to ensure you can create good designs without any coding experience but to also ensure if you have that knowledge, there are elements to utilize that. We also appreciate the feedback and suggestions. We value them and take note of each and every one of them as it really helps us to continue improving the app and your experience. We have shared this internally so that we can work on them further. I'll be happy to share the kind words with our support team as well. And, please don't hesitate to write back to us if you bump into any issues. We'll be happy to assist you as always. 😊 Sweetan | Client Services Shogun Page Builder