Shogun ‑ Landing Page Builder

Thank you so much for leaving us a review, Hareendra. We appreciate the honest feedback and are happy to hear that you are finding the app and the features along with our support excellent. We also appreciate the feedback about pricing and I am happy to share this internally as it helps us to continue improving the app further. 😊 Thank you so much for your long-term support. Please do let us know if there is anything else we can assist you with in the future. Sweetan | Client Services Shogun Page Builder

Hi there, Stephanie! Thank you so much for taking the time and sharing your experience. We are very glad to hear that Shogun was helpful in designing a beautiful homepage along with other landing pages. 😊 It was really great to communicate with you and I am happy that I was able to assist you. We are continuously working on adding more help center documents and tutorials as we understand they can be super useful. Please don't hesitate to write back and we'll be here to assist you again. 🫶 Sweetan | Client Services Shogun Page Builder

Thank you for taking the time and leaving us a review, Erik. Glad to hear that Shogun has been fantastic when it comes to your requirements and that our support was able to assist you. 🫡 Our team is super quick via email as well, but we appreciate the feedback and I have shared this internally. Please let us know if there is anything else we can assist you with. 😊 Sweetan | Client Services Shogun Page Builder

Hi there, Thank you so much for leaving us a review. We are super glad to hear that you are finding Shogun great to work with and that your experience with our support team has been positive. Thank you so much for the recommendation and support. 🫡 Sweetan | Client Services Shogun Page Builder

Hi there, Charlene! Thank you so much for taking the time and leaving us a review here. 🫡 It was great to communicate with you and I am so glad to hear that your experience with Shogun has been amazing where the app has lifted your website and the options and feature are helpful when it comes to your requirements. Our support team is always here to assist you and we'll be happy to assist you again in the future. Thank you so much for choosing Shogun. 🫶 We appreciate your love and support. ❤️ Sweetan | Client Services Shogun Page Builder

Thank you so much for sharing your honest feedback and leaving us a review. / We are super glad to hear that you like our app and that it has helped to build the website. We understand that a no-code solution is super useful and we did design the app while keeping those requirements in mind. Our team is working on a lot of exciting features and we will be happy to share an update as they get released. Please let us know if there is anything else we can help you with in the future. 😊 Sweetan | Client Services Shogun Page Builder

Hey there, Lucia! Thank you so much for taking the time and leaving us a review. I am really happy to hear that you are having such a wonderful time exploring Shogun and that your experience with our support team has been exceptional. ❤️ We are here to answer any further questions you may have and will look forward to assisting you again in the future. Thank you so much for the honest recommendation. 🫶 Sweetan | Client Services Shogun Page Builder

Hi there, Vanessa! Thanks for leaving us a review. I am glad to hear that Leah was able to help with the design of the landing page you were working on. She's indeed awesome and I am happy to share the kind words with her and our entire team. Please let us know if there is anything else we can help you with. 🫡 Sweetan | Client Services Shogun Page Builder

Hey there, Nathanael! Thanks for sharing your feedback in the form of this review. We sincerely appreciate the kind words and are glad to hear that you are having such an awesome experience with Shogun and our support team. 🫡 I will be sure to share the feedback with Rhys and the entire support team. Please let us know if there is anything else we can assist you with. 😊 Sweetan | Client Services Shogun Page Builder

This really means a lot, Hayes! Thank you so much for writing these kind words. 💜 We are glad to hear that the no-code option is helpful. We designed Shogun to ensure you can create amazing designs for your page without having any coding knowledge, but if you would like to take the custom-coded approach as well, the app offers options that are powerful. Our support team is always here to assist and I am happy that your experience has been a positive one. We'll look forward to assisting you in the future. 🫶 Thank you so much for the honest recommendation, and for your love and support. Sweetan | Client Services Shogun Page Builder

Hi, MOD Factory team! Thanks for taking the time to share your feedback. The loading screen that you encountered in the editor is a visual effect from your Shopify theme. The theme's loading animation was covering up the editable regions in the editor view. Our support team made a quick adjustment on our end to prevent the theme's loading animation from displaying in the editor. In case you missed it, an update of this adjustment was sent to you on the 12th. We're happy to see that you've since been able to create and publish your store's sign-up page using the Shogun Page Builder editor. Please do contact us at [email protected] with any additional questions or feedback. Thank you, Jill | Client Services Shogun Page Builder

-----UPDATE----- Aug 17, 2023. Hi again, Kyree. I see you updated the feedback and the review and I wanted to write back here as I haven't heard back from you on the email I sent. The Free plan is limited and we highlight the same on our pricing and app listing so that our users are aware of the features the plan offers. I am looking forward to learning more about what feature were you looking to use and were not able to. We also offer 10-day of free trial on all our paid plans if you wish to test more features or fully test the app. I wasn't able to locate any support conversation about the missing features as that would have allowed our team to help you understand the plan or the features better and I also noticed that our app was only installed for less than 5 minutes. We appreciate the feedback from our users as that helps to improve the app and I would appreciate it if you could reply back to my email and share more information about what was missing from the Free plan that you were looking to use Thanks! ----------------------------------------- ----------------------------------------- Hey there, Kyree! Thanks for taking the time and sharing your feedback here. I was taking a look at your account and noticed that our app was uninstalled within 5 minutes of it being installed and I was a bit curious to learn more about what feature were you looking to use and were not able to. Our Free plan is limited and is more of a way to test the app and see how it works for your requirements. Our plans do mention that the Free plan comes with 1 published page with Limited templates, but it does offer the basic page-building elements to get you started. I am sorry to hear that you felt the Free plan wasn't up to your requirements. However, I did want to understand the use case further on what exactly were you looking to create and wasn't able to as that would allow us to look into this further and assist you better. I have also reached out to you via email to understand this further and we'd greatly appreciate it if you could reply back to us. Thanks for your support. Sweetan | Client Services Shogun Page Builder

Hi Kade! Thank you so much for taking the time and leaving us a review. Happy to hear that our support team was able to help and that the plan works for your requirements. We appreciate the feedback. We'll be happy to assist you again should you bump into any issues. 😊 Sweetan | Client Services Shogun Page Builder

Hey there, Jacqueline! Thank you so much for writing this wonderful review for us. 🫶 I am glad to hear that Shogun helped to create a killer landing page and that the app has been easy to use with the drag-and-drop elements. The landing page indeed looks, killer. 🤩 Please let us know if there is anything else we can assist you with. Sweetan | Client Services Shogun Page Builder

Hey there, Sam! 👋 Thanks for sharing your experience with us and leaving us a review. It means a lot and helps us to continue improving the app further. I am happy to hear that Shogun was easy to use and that it allowed making customizations a breeze. Our support team is always here to answer any questions you may have and we'll look forward to assisting you again. Thanks for the kind words and your support. 😊 Sweetan | Client Services Shogun Page Builder

Hey, Paul. Thanks for taking the time and sharing these kind words with us. We are glad to hear that Shogun has been easy to use and that our support team was able to assist you. We always try our best to share suggestions and it means a lot that the suggestions were helpful. Thanks for your honest feedback. 🫡 I'll be sure to share this with our entire team and we'll look forward to assisting you again. We appreciate your continued support. 😊 Sweetan | Client Services Shogun Page Builder

Hi there, Michaela. Thanks for sharing your feedback in the form of this review. It was great to communicate with you and I am happy to hear that I was able to help and answer the questions for you. 😊 I am also happy to hear that your experience with Shogun has been such a wonderful one. We are always here to assist you and will look forward hear back from you again. Thanks for your support. 🫶 Sweetan | Client Services Shogun Page Builder

Thank you so much for leaving us a review, Siobain. We are very happy to hear that you liked Shogun and had such a wonderful experience with our support team. Thanks for sharing your honest feedback. We'll look forward to assisting you again in the future. 😊 Sweetan | Client Services Shogun Page Builder

Hi there! Thanks for taking the time and leaving us this review and sharing your feedback. It looks like there seems to be some misunderstanding here about how the app charges work. I see I was already in touch with you to understand these charges so I could help you further. While I did explain why you noticed these charges, I wanted to share the information here as well. The app charges work based on the store's billing cycles in Shopify. If the app is installed, the monthly charges continue to work as usual based on the subscription plan that is active on the account. We always recommend our users to uninstall the app if the app is not required. This helps to ensure you are not charged further. This is also true when you close or pause your store with Shopify. The store was closed on December 9, 2022 without our app being uninstalled, then reopened on August 3, 2023. When the store reopened, the subscription charges were unfrozen. The app was correctly uninstalled on August 3, 2023. This means any pending charge would be processed when the store is reopened. However, I reached out via email to discuss and learn more about the charges in question so we could help you with them. I'll really appreciate it if you could reply back to me on that thread and I'll make sure we can help resolve this and clear the misunderstanding here. My sincere apologies for the inconvenience. I'll look forward to hearing back from you. Sweetan | Client Services Shogun Page Builder

Thanks for taking the time and leaving us a review, Monica. I am super glad to hear that you are finding Shogun to be a great fit for your requirements. Our support team is always available and happy to assist you. I will surely share the feedback with James. Please let us know if there is anything else we can assist you with in the future. 😊 Sweetan | Client Services Shogun Page Builder