Shogun ‑ Landing Page Builder
Shogun - Page Builder for Shopify
Rating
4.7
feedback
1,995
chart
#724
All reviews
Review RSS Feed
Dec. 19, 2023
This app is easy to use. Also, if you don't understand something, the support will help you right away. Very good service. Thanks again Justine and Sweetan.
Thank you so much for the review, Kei. We sincerely appreciate the feedback and are glad to hear you are finding Shogun easy to use while having a great experience with our support team. It was great to connect with you and I'll be sure to share the kind words with Justine as well. 😊 Please don't hesitate to write back to us if you bump into any issues. We are always here to assist. 🫡 Sweetan | Client Services Shogun A/B Testing & CRO
May 8, 2025
Andre is the man!! He was patient and he tested the page on the mobile browser where I was having the issue. He then figured out the issue which was caused by a mistake from one of our team member and sent me a loom on what is happening and how to fix it. Thanks Andre for your patience and your help. You saved the day!
Hi there, Raj. Thank you so much for leaving us this review. I am super glad to hear that you had such a great experience with Leah and that she was able to help with the fix. She is indeed amazing and I am happy to share the kind words with her and our entire support team. 😊 We are always here to help and answer the questions and we'll look forward to assisting you again in the future. Thanks for your love and support. ❤️ Sweetan | Client Services Shogun A/B Testing & CRO
Dec. 18, 2023
Great support. Prompt and helpful response when I had questions, including a detailed video recording that made it extremely easy to understand any issues occuring. Andre was amazing!
Hi there, Jeff! Thank you so much for taking the time and sharing your feedback in the form of this review. We are super glad to hear that our team could assist and answer the questions with a detailed video that made it easy to understand the issue. Andre is indeed amazing and I am happy to share the kind words with him and the entire support team. Please let us know if there is anything else we can assist you with. Thanks for your continued support. 😊 Sweetan | Client Services Shogun A/B Testing & CRO
Dec. 11, 2023
We have liked this app quite a bit. The Support is very helpful the couple of times I needed to reach out. Justine and Andre were great!
Hi there, Sarah! 👋 Thank you so much for sharing your experience in the form of this review. I'm thrilled to hear Justine and Andre were able to assist you in live chat earlier and you enjoy using the app. We look forward to assisting you again in the future. 😊 James | Client Services Shogun - A/B Testing & CRO
Dec. 9, 2023
expensive and i thought templates would be better. theyre outdated and crappy
Hi there! Thanks for taking the time to leave your feedback! We completely understand if the templates you looked at didn't meet your expectations; the template library is something that we may revisit at a future date. However, as you may have noticed, we have been focusing on expanding our offering to include core optimization features, including AB Testing, Targeted Experiences (personalize content to audience), SEO tools for keyword discovery, AI-assisted blog generation, and page performance monitoring. Candidly, if you’re looking solely for a “page build” function, we may not be the best-fit solution. However, if you're looking to optimize your storefront and set yourself up for success, Shogun is the answer. James | Client Services Shogun A/B Testing & CRO
Dec. 7, 2023
Don't use this app. Find something else. The app worked fine until they moved all the standard features to only be available in higher plans. Image quality is an issue now on the main plan. They want you to jump from $39/month to $99/month. Embarassing for a SaaS company to act this way. I hope a lot of people cancel and move to more affordable competitors.
Hi there Aaron! Thanks for taking the time to log your feedback with us. I am sorry to hear that your experience hasn't been a positive one. I had a look to double-check and found that Image Quality Settings haven't historically been available on the Build plan and weren't moved up when we implemented the current plans. This hasn't been specifically raised as an issue before; still, we're taking this feedback and are looking at retroactively granting the capability to the current 'Build' plan, given the new price point. Regarding the price increases - a big part of this is related to significant changes to our product and company. We were a “page builder” for a long time; however, we’ve expanded our offering to include core optimization features, including AB Testing, Targeted Experiences (personalize content to audience), SEO tools for keyword discovery, AI-assisted blog generation, and page performance monitoring. While the entry plan has increased, we’ve also added features, including our AI page designer, AI text generation features, and grid-based editing. We also increased the page limit on our entry plan to 50 pages and removed page limits for any plan higher than entry. While there are cheaper alternatives, if you’re looking to build and optimize your shopping experience, we are still quite budget-conscious compared to most AB testing, personalization, and SEO software providers. Lastly, you can contact us any time at [email protected], and we will do our best to help. James | Client Services Shogun A/B Testing & CRO
Dec. 4, 2023
Support team is always on hand to help troubleshoot any challenges I have - most recently, Jill and Sweetan were able to help jig some code in my Shopify store that was causing an issue with how my Shogun Sections were displaying. It's refreshing to be able to chat to 'real people' who were prompt in their help!
Hi there, Ashley! 👋 Thank you so much for sharing your experience in the form of this review. It was great to communicate with you and I am so happy that we could help resolve the issue for you. I will be sure to share the kind words with Jill and the rest of the support team as well. We are always here to assist you should you bump into any issues or have any questions for us. Thank you for your continued support. 😊 Sweetan | Client Services Shogun Page Builder
Nov. 30, 2023
Customer support provided by Andre was exceptional.
Hi there, Ambreen! Thanks for leaving us a review. I am very happy to hear that Andre was able to help and your experience with our support was great. Please let us know if there is anything else we can assist you with. 😊 Sweetan | Client Services Shogun Page Builder
Nov. 28, 2023
Great product and even better customer support
Thank you so much for leaving us a review, Matthew. We are super glad to hear that your experience with Shogun and our support team has been exceptional. Thanks for sharing your feedback. We'll look forward to assisting you again in the future. 😊 Sweetan | Client Services Shogun Page Builder
Nov. 24, 2023
Thank you so much for leaving us a review, Jake. Please let us know if there is anything we can assist you with again.😊 Sweetan | Client Services Shogun Page Builder
Nov. 24, 2023
I had some problem in using Shogun today, and I send the message to the help team in the chat box. I did not expect the guy called Sweedan provided me a very specific and clear solution to me. His response is beyound my expectation, including texts, video etc, super clear . It hepled me a lot, I am very appriciated for that!
Nov. 22, 2023
Being forced up upgrade to a $100 plan is ridiculous. I laterally just need to update 1 page but rather than pay the original $40, i'll be paying $0 and going someplace else.
Thanks for taking the time and leaving us a review here, Jenae. We appreciate the feedback. I am sorry to hear that you felt you were forced to upgrade. I wanted to share some details here. Looking at the account I see Shogun was uninstalled on July 25, 2023. This is when your account was subscribed to our old plan. That old plan was a legacy plan that had been deprecated a long time ago. As the app was uninstalled, this legacy plan got canceled as well. You reinstalled Shogun again on November 16, 2023 and our pick-a-plan page displayed the new plans that can be activated which would be the expected behavior. I could not locate a recent support conversation about the questions you may have had with respect to the plans, but I have reached out to you via email to share more information. I'll look forward to hearing back from you. Sweetan | Client Services Shogun Page Builder
Nov. 21, 2023
The technician was very responsive and helped me solve the problem very quickly!
Hi there, thank you so much for leaving us a review and sharing your experience. We are very happy to hear that our support team was able to resolve the issue in a timely manner. We are always here to assist you should you bump into any other issues or have any further questions. Thanks for your support. 😊 Sweetan | Client Services Shogun Page Builder
Nov. 20, 2023
Great support and service! Justine has been a great help and would recommend Shogun and their support team. Thanks!
Thank you so much for leaving us a review, Ann. I am happy to hear that Justine was able to help. I have shared the feedback with her and the entire support team. Thanks for your honest recommendation, we appreciate your continued support and will look forward to assisting you again. 😊 Sweetan | Client Services Shogun Page Builder
Nov. 20, 2023
Love the app and use for four of my shopify stores. Four stars because the pricing has more than doubled and I will have to look for an alternative for all of my other stores.
Hi there, Thank you so much for leaving us a review. We are glad to hear that you are having a good time with Shogun. However, we also greatly appreciate the feedback. Our team experiments with plans and pricing based on the feedback we received and I am happy to share this internally. 😊 Sweetan | Client Services Shogun Page Builder
Nov. 20, 2023
Support is top notch! I was struggling to figure out a mountain's worth of edits I needed for a few pages and once I got in contact with their support email, Leah went through and made all the changes I needed very quickly and thoroughly. I am very thankful for her help!
Hey there, Sarah! We appreciate you taking the time and sharing your feedback with us. 🫶 I am glad to hear that you are having such a wonderful time with Shogun and our support. Leah is awesome and I will be happy to share the kind words with her. We are always here to assist you should you bump into any issues or have any further questions. Thanks for all the love and support. 😊 Sweetan | Client Services Shogun Page Builder
Nov. 20, 2023
Hi there, Mackenzie. Thank you so much for leaving us a review. We greatly appreciate your love and support. Let us know if there is anything else we can assist you with. 😊 Sweetan | Client Services Shogun Page Builder
Nov. 16, 2023
Love the ease of use of Shogun and the support is top notch
Hi there, Morgan. Thanks for taking the time to share your feedback. We are super glad to hear that you are enjoying the ease of use Shogun offers and that our support team was able to help you. We are here to answer any further questions you may have and we'll look forward to assisting you again. Thanks for your continued support. 😊 Sweetan | Client Services Shogun Page Builder
Nov. 15, 2023
I'm a solo founder building my site on my own. The team, Leah and others at Shogun, have been super attentive and helpful any time I have questions. They're willing to get into the code and help me out! Big help! Super grateful to their team.
Hey there, Nellie! Thank you so much for leaving us a review a review. We are super glad to hear that Leah and the rest of the support team were able to assist you and help resolve the issues. We are always here to help should you bump into any other issues or have any further questions for us. Thanks for your continued support. 😊 Sweetan | Client Services Shogun Page Builder
Nov. 20, 2024
the page builder interface itself is great, but the excellent customer support makes this 5 stars. the live chat support has some really knowledgeable staff who responds with solutions in seconds. easily one of the top 5 app support teams on shopify Update: 11/2024 support is still great and going strong!
Thanks for taking the time and leaving us a review, Victoria. We are super glad to hear that you are finding the interface great and your experience with our support team has been excellent. We appreciate the kind words and will look forward to assisting you again in the future. Thanks for your continued support. 😊 Sweetan | Client Services Shogun Page Builder