Shogun ‑ Landing Page Builder
Shogun - Advanced Landing Page Builder
Rating
4.7
feedback
3,305
chart
#504
All reviews
Rating Breakdown
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Sept. 6, 2023
Very easy to use and excellent customer service and support when things go wrong. I spoke to Leah who had us back up and running within 5 minutes of us having an issue.
Thank you so much for sharing your honest experience in the form of this review, Harry. 😊 We sincerely appreciate the kind words. I am glad to hear that Leah was able to help resolve the issue within 5 minutes. ⚡ I'll be sure to share the feedback with her and the entire support team Let us know if there is anything we can assist you with in the future. Sweetan | Client Services Shogun Page Builder
Sept. 6, 2023
Great support from team to help solving the issue!
Hey there, Nat. Thank you so much for leaving us a review. We are always happy to assist you and will look forward to assisting you again. Please don't hesitate to write back to us should you bump into any issues. Thanks for you support. 🫡 Sweetan | Client Services Shogun Page Builder
Sept. 6, 2023
I'm only subscribed to the base plan and when I encountered an obscure error, the Shogun support team was exceptionally responsive, helpful and attentive (especially Sweetan). I highly recommend this service for building your business - the customer service is unparalleled and the software is intuitive. 10/10 would recommend :)
Thank you so much for taking the time and sharing your experience in the form of this review, Harvey. It was great to communicate with you and I am happy to hear that I was able to assist you. Thanks for the kind words and the encouragement. 🫡 Our support team is always here to assist you and we'll look forward to serving you again. We appreciate the honest recommendation. 😊 Sweetan | Client Services Shogun Page Builder
Sept. 5, 2023
We love it. We use it for our home page a several other pages and makes it easier.
Thank you so much for your love, Edgar. We appreciate you leaving us a review and are glad to hear that Shogun has been helpful when it comes to designing the homepage and other pages on the store. Please let us know if there is anything we can help you with in the future. 😊 Sweetan | Client Services Shogun Page Builder
Sept. 5, 2023
It is quite a flexible CMS that is easy for a designer to learn. There are some bugs with fonts from time to time & content management (especially for updating text) is a bit tedious. Overall, it's a great app for Shopify to create good-looking pages or components for our website.
Thanks for taking the time and leaving us a review, Anastasia. We are happy to hear that Shogun has been a flexible option for your requirements and that you are finding the app great to use which has been helpful when it comes to creating and designing good-looking pages. We apologize for the inconvenience of updating the text and the fonts. If you could share more details with our team, we'll be happy to resolve them for you. Thank you so much for your continued support. 😊 Sweetan | Client Services Shogun Page Builder
Sept. 5, 2023
Its a great app with a great customer service! Thanks Matt for your prompt support for solving some minor issues that we had with our store. Best service ever!! Keep up the good work SHOGUN!
Hi there, we appreciate the kind words. Thank you so much for leaving us this review and sharing the feedback with respect to your experience with Shogun and our support team. 😊 I am glad Matt could help and I'll be sure to share this with him. We also look forward to assisting you again in the future. Thanks for your love and support. 🫡 Sweetan | Client Services Shogun Page Builder
Sept. 4, 2023
Super helpful customer service. Ive had a few issues with formatting, but they were very quick to assist and fix the issue.
Thank you so much for leaving us a review, Holly. We are very happy to hear that our support team was able to help you and resolve the issues. Please don't hesitate to write back to us if you bump into any issues in the future and we'll be glad to assist you again. Thanks for your support. 😊 Sweetan | Client Services Shogun Page Builder
Sept. 4, 2023
I found out that I had a major issue with my site over the weekend (the links behind all of the images inside my Shogun pages were not working). So I reached out to Shogun via chat on a holiday Monday (Labor Day). They were quick to respond and said that they found no issue with their app on my site. A normal conversation with a normal app team would have ended here. But, Rhys at Shogun ACTUALLY cared about me and my Shopify store and making sure that my site was working. He dug in a little further and found another app that I had recently installed that was actually causing the issue. STILL not finished, he actually took screenshots of that other app's code and sent it to me to send to the other app developer to tell them exactly what to change to fix the issue. AND THEN he said that if the app developer if the app that actually caused the issue would not agree to text fixes or make any changes, that the Shogun development team would take over and do testing to make sure that all apps were working together. Holy cow! I cannot get over the customer service! Seriously legendary.
Hi there, Taylar! Thank you so much for taking the time and sharing your experience in the form of this review. We greatly appreciate the kind words and are glad to hear that your experience with Shogun and the support team has been an incredible one. 😊 Our support team strives to go above and beyond as we value your support. We are available 24/7 and we always like to ensure we can either resolve the issue for you or we can guide you in the right direction. I am so happy to hear that Rhys was able to help investigate the issue in the store. I have shared the feedback with our entire team and it really means a lot to us. 🫶 We'll be here to assist you again should you bump into any issues or have any questions, please don't hesitate to reach out to us. Thank you so much for your love and support. 🫡 Sweetan | Client Services Shogun Page Builder
Sept. 4, 2023
I purchased a Shogun plan to create sections to supplement my Shopify theme. I'm new to Shopify and Shogun. Their online support is superb. Someone named Rhys worked with me for half-an-hour, showing me how to create the masonry grid I was looking for. Great app, great service.
Hi there, James! 👋 Thanks for leaving us a review. We are very happy to hear that Shogun has been the perfect supplement to your Shopify theme and the requirements. The Sections are a powerful feature and they allow you to achieve so many things. 😊 Rhys is amazing and I see you had a wonderful experience while working on the issues with him. I'll be happy to share the feedback with him and our entire support team. Our team is always here to assist you. Thank you for your support. Sweetan | Client Services Shogun Page Builder
Sept. 4, 2023
Support team is absolutely wonderful. They were quick to reply and offer solutions. If they couldn't figure something out they would reach back to see if I got the issue resolved. Love this team
Thank you so much for leaving us a review, Revenant! We sincerely appreciate the kind words. We are very excited to hear that you are having such a wonderful experience with the app and our support team. We always ensure we fix the issues for you or guide you in the right direction. And, we'll continue to serve you in the future as well. 😊 Thanks for all the love and support. 💜 Sweetan | Client Services Shogun Page Builder
Sept. 3, 2023
This app is absolute trash and they have no customer support.
---UPDATE--- Hi again, Archer! I hope you are doing well. I wanted to check if you received my last message via email. I also tried to reach out to you via phone and wasn't able to connect. I did leave a voice message but haven't heard back from you. I'll be glad to assist you further with the questions and the issues if you could reply back to me. -------------------------------------------------- Hey there, Archer! Thanks for leaving us a review and sharing your feedback with us. I am sorry to hear that your experience with Shogun and the support team hasn't been a positive one. I'll be more than happy to assist you and understand the issues further. It looks like there has been some misunderstanding here. I was going through the support conversations and our team has responded to every question right away. However, I suspect our replies were not received at the email address you used to reach out to us. This can happen is the email service provider is blocking the domain or if the replies end up in the spam folder. I have reached out via email in a separate thread and I will try and connect via phone to learn about the pain points further. We are always happy to assist our users and we'd surely like to turn this experience around. Please let me know if you receive my email and I'll look forward to resolving the issues for you. Thanks for your support. Sweetan | Client Services Shogun Page Builder
Sept. 1, 2023
This app has alot to offer. Unfortunately it was'nt for me, as i was looking for a free plan. I contacted their service team who answered all my answers. Sweetan Mankotia answered my queries and helped me make an informed decision.
Thank you so much for leaving us this review, Ramsha. We greatly appreciate the kind words. 🙏 It was great to communicate with you and I am happy to hear that I was able to help and answer the questions for you. We always try our best to help guide you in the right direction while making an informed decision and I am glad I was able to do that. We'll be here if you bump into any issues or have any further questions. Thanks for your support. 😊 Sweetan | Client Services Shogun Page Builder
Aug. 31, 2023
I am very new to this app and so far it is really great. I had some questions and logged on to the "chat" function to seek assistance. I received a video demo as a response, fully explaining what needed to be done to fix my error. I was incredibly impressed with the service and this did in fact fix my issue. Thank you for your help and I look forward to using the app more as my business grows.
Hello, Sinéad! 👋 Thank you so much for sharing such kind words and leaving us a review. We are extremely happy to hear that your experience with Shogun and our support team has been a positive one. We do try our best to record videos with steps to help resolve the issue or answer the questions you may have. I am glad our team was able to help fix the issue. 🫡 We look forward to assisting you again in the future. Please don't hesitate to write back if you bump into any issues. Thanks for the love and support. 🫶 Sweetan | Client Services Shogun Page Builder
Sept. 13, 2023
Shogun is a great page builder that doesn't require any coding. Easy to use and versatile. The customer support is excellent. Super responsive, very knowledgeable, friendly and helpful. I'd recommend it.
Hey there, Nancy! Thanks for leaving us a review and sharing your feedback. We are excited to learn that the no-coding options have been helpful and that you are finding Shogun to be an awesome page builder for your requirements. Thanks. 🫶 Our support team is always here to assist and answer the questions for you and we'll look forward to assisting you again. 😊 Thanks for the honest recommendation. Sweetan | Client Services Shogun Page Builder
Sept. 1, 2023
I really like this app.
Hi there, Sam. Thanks for sharing the feedback in the form of this review. It was great to communicate with you over a phone call and I am glad we could help. We greatly appreciate your love and support. 😊 Sweetan | Client Services Shogun Page Builder
Aug. 31, 2023
Great experience! Easy to use and the chat is super useful. I had a few questions and they answered super quickly and efficiently
Hey there, Clara. Thank you so much for taking the time and leaving us a review. We are super glad to hear about your amazing experience with Shogun. I am also happy to hear that our support team was able to answer the questions in a timely manner for you. Please let us know if there is anything we can help with in the future. 😊 Sweetan | Client Services Shogun Page Builder
Aug. 31, 2023
Beginner friendly page builder. had some minor issues first starting out. Later they made the interface way better and more clear. Couldn't wish for a better customer service, respond immediately and solved every problem I had!
Hey there, Jesse! Thank you so much for taking the time and sharing your experience in the form of this review. 😊 I am happy to hear that you are finding the updates to our interface helpful and clear. Our support team is always happy to assist and answer questions for you. Please don't hesitate to write back to us if you bump into any issues. We'll be here to assist you. 🫡 Sweetan | Client Services Shogun Page Builder
Aug. 31, 2023
Incredible app to test out new page designs with amazing customer support that came to our rescue when something stopped working suddenly.
Thanks for sharing your honest feedback in the form of this review, Zach. We are super excited to hear that you are finding Shogun to be an incredible app when it comes to working on page designs. We are working on some cool new features and we'd love for you to try them out as they are released. I will be sure to share the kind words with our entire support team. Please let us know if we can help you with something else. 😊 Sweetan | Client Services Shogun Page Builder
Aug. 30, 2023
Very friendly service, super helpful with video tutorials and quick support. I really enjoy editing with SHOGUN
Thanks for taking the time and leaving us a review, Tara. 🫡 We greatly appreciate the honest feedback and are happy to hear that your experience with Shogun and the support team has been positive. We try our best to record and share video tutorials and are super glad that they were helpful. Thank you so much for your love and support. Please do let us know if there is anything else we can help you with. 😊 Sweetan | Client Services Shogun Page Builder
Aug. 28, 2023
Quick and Prompt service from Rhys. I was assisted instantly and my problem resolved within minutes of asking for help. 10/10 Service!
Hi there, Thank you so much for leaving us a review. I am glad to hear that Rhys was quick to help and resolve the issues within minutes. I'll be sure to share the feedback with him. Please let us know if there is anything else we can assist you with. 😊 Sweetan | Client Services Shogun Page Builder