Shogun ‑ Landing Page Builder
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James from Support was quick to remedy a situation where one of my pages had an error on a live page. Great customer service
Hi there, Chris. Thank you for taking the time and leaving us a review. I am happy to hear that James was able to help resolve an issue quickly. I will be sure to share the feedback with him and our entire support team. We are here to assist you should you bump into any issues or have any further questions. Thanks for your support. :) Sweetan | Client Services Shogun
Great tool for a company that does not have developers. Especially great support when something goes wrong. Their rep Alex Harper saved a couple projects that were coming down to the wire and helped me make a deadline.
Hi there, Mike. Thanks for leaving us this review. We are super glad to hear that Shogun has been helpful for your requirements. We designed the app to ensure you can get started and create awesome pages and designs without coding knowledge, but can also utilize custom code. I will be happy to share the kind words with Alex and we'll look forward to assisting you again. Thanks for your support. 😊 Sweetan | Client Services Shogun
Thanks for leaving us a review, Liz. We appreciate the love and support. :) Sweetan | Client Services Shogun
Best page building app on Shopify, use on both of our websites + always recommend to friends to use this app for page building.
Hi there, Jimmy. Thanks for taking the time and leaving us a review. We are excited to hear that your experience with Shogun has been such a positive one. Please let us know if there is anything we can help with in the future. Thanks for your honest recommendation. :) Sweetan | Client Services Shogun
対応が早く親切。英語表示なのと、スマホとパソコンの見え方が異なり、その調整が難しいので★4つにしています。 Quick and friendly response. I give it a 4 because it is displayed in English and the way it looks on my phone and computer is different, and it is difficult to adjust for that.
Thank you so much for taking the time and leaving us a review. We greatly appreciate the feedback and your support. If there's anything you are facing an issue with when it comes to the design our support team would love to assist and resolve that for you. Our team is available 24/7 and we'll look forward to hearing back from you. Sweetan | Client Services Shogun
Good! This app is easy to use when building pages. Rhys helped me very promptly. He is really good!! Nice app!
Thanks for leaving us a review, Lily. We are glad to hear that you are finding Shogun easy to use. Thanks for the feedback. I will be happy to share the kind words with Rhys and the entire support team. Sweetan | Client Services Shogun
Hi there, Fatemah. Thank you so much for taking the time and leaving us a review. Please do let us know if there is anything else we can assist you with. We appreciate your continued support. Sweetan | Client Services Shogun
Shogun really is your secret weapon to optimising your store to maximise conversions. Moreover, the support is exceptional, Sweetan spent a lot of time patiently talking me through a challenge and he even jumped on a call late evening of a weekend. Very much appreciated, thank you....
Hey there, Neil! Thank you for taking the time and leaving us a review. It was great to communicate with you and I am glad to hear that I was able to help resolve the issue. We are always here to assist you should you bump into any other issues or have any further questions. Thank you so much for all the love and support. 😊 Sweetan | Client Services Shogun
Exceptional support. Proactive and focused on problem-solving, the staff members contribute significantly. The app is deeply integrated and fully functional, consistently driven to update its functionality. It's not cheap, but the value you receive in return is substantial. In my opinion, it's the best tool you can get!
Hi there, Daniel. Thanks for sharing your feedback in the form of this wonderful review. We are super glad to hear that your experience with Shogun and our support team has been wonderful and that you are finding the app functional with respect to your requirements. Please let us know if there is anything else we can assist you with. We appreciate your support. Sweetan | Client Services Shogun
It has prompt and effective assistance in resolving my issues via chat. Rhys's professionalism and swift problem-solving skills are commendable.
Thank you for taking the time and leaving us a review and sharing your feedback, Samantha. We greatly appreciate this. Rhys is indeed awesome and I am glad to hear that he could help resolve the issues. I am happy to pass on the kind words to him. Please don't hesitate to write back to us if you have any further questions. We'll be here to answer them for you. 😊 Sweetan | Client Services Shogun ‑ Landing Page Builder
Amazing customer service!
Hi, Bruno. Thank you for leaving us a review and sharing your love. Our support team is glad to hear about your experience and we'll look forward to assisting you again in the future. 😊 Sweetan | Client Services Shogun ‑ Landing Page Builder
Super fast support!
Hey, Serenad. Thanks for taking the time and leaving us a review. We are happy to hear that you are having a great experience with Shogun and our support team. Let us know if there is anything else we can help with. 😊 Sweetan | Client Services Shogun ‑ Landing Page Builder
I emailed the helpline from Shogun with an issue I was struggling with and I received a very prompt reply from James who understood my issue and gave me a couple of different steps to be able to solve it right away.
Hi there, Victoria. Thank you so much for leaving us a review. I am glad to hear that James was able to under the issue and offered help with steps to resolve it right away. I will be happy to share the feedback with him and our entire support team. We'll also be looking forward to assisting you again in the future. 😊 Sweetan | Client Services Shogun ‑ Landing Page Builder
They did a great job trouble shooting then fixing an issue I was having.
Hey there, Jeff. Thank you so much for leaving us this review. We greatly appreciate your feedback and are glad to hear that our team was able to fix the issue for you. We'll be here to assist you again and will look forward to hearing back from you. Thanks for your support. 😊 Sweetan | Client Services Shogun A/B Testing & CRO
Having recently started using Shogun for the first time, my initial experience with their support left an outstanding impression. I encountered an issue, and upon reaching out, they responded promptly with a Loom video that not only addressed my concern but also provided a clear step-by-step guide to resolve it. If their support consistently delivers this level of assistance, I'm genuinely pleased to have chosen Shogun for my landing page needs.
Hi there, Chris. Thanks for leaving us his review and sharing your positive experience with Shogun and our support team. 🤩 Our team is always here to assist and we strive to ensure we can resolve the issue or answer questions promptly while trying our best to record videos where possible to share the steps. 😊 We'll ensure you have the same experience moving forward. Please let us know if there is anything else we can assist you with in the future. Sweetan | Client Services Shogun A/B Testing & CRO
This app is easy to use. Also, if you don't understand something, the support will help you right away. Very good service. Thanks again Justine and Sweetan.
Thank you so much for the review, Kei. We sincerely appreciate the feedback and are glad to hear you are finding Shogun easy to use while having a great experience with our support team. It was great to connect with you and I'll be sure to share the kind words with Justine as well. 😊 Please don't hesitate to write back to us if you bump into any issues. We are always here to assist. 🫡 Sweetan | Client Services Shogun A/B Testing & CRO
Andre is the man!! He was patient and he tested the page on the mobile browser where I was having the issue. He then figured out the issue which was caused by a mistake from one of our team member and sent me a loom on what is happening and how to fix it. Thanks Andre for your patience and your help. You saved the day!
Hi there, Raj. Thank you so much for leaving us this review. I am super glad to hear that you had such a great experience with Leah and that she was able to help with the fix. She is indeed amazing and I am happy to share the kind words with her and our entire support team. 😊 We are always here to help and answer the questions and we'll look forward to assisting you again in the future. Thanks for your love and support. ❤️ Sweetan | Client Services Shogun A/B Testing & CRO
Great support. Prompt and helpful response when I had questions, including a detailed video recording that made it extremely easy to understand any issues occuring. Andre was amazing!
Hi there, Jeff! Thank you so much for taking the time and sharing your feedback in the form of this review. We are super glad to hear that our team could assist and answer the questions with a detailed video that made it easy to understand the issue. Andre is indeed amazing and I am happy to share the kind words with him and the entire support team. Please let us know if there is anything else we can assist you with. Thanks for your continued support. 😊 Sweetan | Client Services Shogun A/B Testing & CRO
We have liked this app quite a bit. The Support is very helpful the couple of times I needed to reach out. Justine and Andre were great!
Hi there, Sarah! 👋 Thank you so much for sharing your experience in the form of this review. I'm thrilled to hear Justine and Andre were able to assist you in live chat earlier and you enjoy using the app. We look forward to assisting you again in the future. 😊 James | Client Services Shogun - A/B Testing & CRO
expensive and i thought templates would be better. theyre outdated and crappy
Hi there! Thanks for taking the time to leave your feedback! We completely understand if the templates you looked at didn't meet your expectations; the template library is something that we may revisit at a future date. However, as you may have noticed, we have been focusing on expanding our offering to include core optimization features, including AB Testing, Targeted Experiences (personalize content to audience), SEO tools for keyword discovery, AI-assisted blog generation, and page performance monitoring. Candidly, if you’re looking solely for a “page build” function, we may not be the best-fit solution. However, if you're looking to optimize your storefront and set yourself up for success, Shogun is the answer. James | Client Services Shogun A/B Testing & CRO
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