Shogun ‑ Landing Page Builder
Shogun - Page Builder for Shopify
Rating
4.7
feedback
1,995
chart
#724
All reviews
Review RSS Feed
March 19, 2024
Once you use Shogun you're locked in. They have repeatedly changed features and changed their pricing which results in broken pages, missing features that we once had, and difficulties site wide. Customer support is slow to respond. You guys suck.
Hi there! Thanks for leaving your feedback with us. While we change our plans' pricing and add new features, necessitating shuffling features to different plans, we never take features off of users, nor do we force you onto new plans. Once the app is persistently installed, you've always got to keep the feature set you are familiar with. Pages, therefore, will not spontaneously break. As I understand, the features that were missing were found to be still available, only slightly moved in the UI with the editor design refresh. Customer support is available 24/7 through email, where we aim to respond to every email within 24 hours, and live chat, where we can be reached most hours within a couple of minutes. I know we were chatting recently about this, and if you have any specific queries not addressed in our more recent interaction, please reply to that same thread or reach out to our team, and we'd be more than happy to assist you. James | Client Services Shogun
Feb. 27, 2024
Top class support from James and Sweetan, highly recommended
Hi there, James. Thanks for sharing your feedback and leaving us a review. We are super glad to hear about your experience with Shogun and our support. It was great to communicate with you and I will be happy to share the kind works with James as well. Thanks for the honest recommendation. Please let us know if there is anything else we can assist you with in the future. 😊 Sweetan | Client Services Shogun
Feb. 22, 2024
For someone like me, who knows what they want but knows almost no programming- it really is the BEST!
Thanks for leaving us a review and sharing the feedback, James. We designed Shogun to be easy-to-use without having to code and we are super glad to hear that you are having a great experience with Shogun. We'll be here to assist you if you bump into any issues or have any further questions. Thank you so much for your support. 😊 Sweetan | Client Services Shogun
Feb. 22, 2024
Rhys was very helpful and replied super quick to all of my questions.
Hi there, Alice. Thanks for taking the time and leaving us a review. 💜 We are glad to hear that you had an amazing support experience with Rhys. I will be happy to share the feedback with him and the entire team. Please let us know if there is anything else we can help you with in the future. We appreciate your support. 😊 Sweetan | Client Services Shogun
Feb. 20, 2024
Justine was super helpful and got my question answered promptly !
Hi, Gracie. Thank you so much for leaving us a review and sharing your experience. I am happy to hear Justine was able to help and answer the questions. I will be sure to share the kind words with her. Please let us know if there is anything else we can assist you with. Thanks for your continued support. 😊 Sweetan | Client Services Shogun
Feb. 20, 2024
James from Support was quick to remedy a situation where one of my pages had an error on a live page. Great customer service
Hi there, Chris. Thank you for taking the time and leaving us a review. I am happy to hear that James was able to help resolve an issue quickly. I will be sure to share the feedback with him and our entire support team. We are here to assist you should you bump into any issues or have any further questions. Thanks for your support. :) Sweetan | Client Services Shogun
Feb. 16, 2024
Great tool for a company that does not have developers. Especially great support when something goes wrong. Their rep Alex Harper saved a couple projects that were coming down to the wire and helped me make a deadline.
Hi there, Mike. Thanks for leaving us this review. We are super glad to hear that Shogun has been helpful for your requirements. We designed the app to ensure you can get started and create awesome pages and designs without coding knowledge, but can also utilize custom code. I will be happy to share the kind words with Alex and we'll look forward to assisting you again. Thanks for your support. 😊 Sweetan | Client Services Shogun
Feb. 13, 2024
Thanks for leaving us a review, Liz. We appreciate the love and support. :) Sweetan | Client Services Shogun
Feb. 12, 2024
Best page building app on Shopify, use on both of our websites + always recommend to friends to use this app for page building.
Hi there, Jimmy. Thanks for taking the time and leaving us a review. We are excited to hear that your experience with Shogun has been such a positive one. Please let us know if there is anything we can help with in the future. Thanks for your honest recommendation. :) Sweetan | Client Services Shogun
Feb. 9, 2024
対応が早く親切。英語表示なのと、スマホとパソコンの見え方が異なり、その調整が難しいので★4つにしています。 Quick and friendly response. I give it a 4 because it is displayed in English and the way it looks on my phone and computer is different, and it is difficult to adjust for that.
Thank you so much for taking the time and leaving us a review. We greatly appreciate the feedback and your support. If there's anything you are facing an issue with when it comes to the design our support team would love to assist and resolve that for you. Our team is available 24/7 and we'll look forward to hearing back from you. Sweetan | Client Services Shogun
Feb. 6, 2024
Good! This app is easy to use when building pages. Rhys helped me very promptly. He is really good!! Nice app!
Thanks for leaving us a review, Lily. We are glad to hear that you are finding Shogun easy to use. Thanks for the feedback. I will be happy to share the kind words with Rhys and the entire support team. Sweetan | Client Services Shogun
Jan. 30, 2024
Hi there, Fatemah. Thank you so much for taking the time and leaving us a review. Please do let us know if there is anything else we can assist you with. We appreciate your continued support. Sweetan | Client Services Shogun
Jan. 27, 2024
Shogun really is your secret weapon to optimising your store to maximise conversions. Moreover, the support is exceptional, Sweetan spent a lot of time patiently talking me through a challenge and he even jumped on a call late evening of a weekend. Very much appreciated, thank you....
Hey there, Neil! Thank you for taking the time and leaving us a review. It was great to communicate with you and I am glad to hear that I was able to help resolve the issue. We are always here to assist you should you bump into any other issues or have any further questions. Thank you so much for all the love and support. 😊 Sweetan | Client Services Shogun
Jan. 26, 2024
Exceptional support. Proactive and focused on problem-solving, the staff members contribute significantly. The app is deeply integrated and fully functional, consistently driven to update its functionality. It's not cheap, but the value you receive in return is substantial. In my opinion, it's the best tool you can get!
Hi there, Daniel. Thanks for sharing your feedback in the form of this wonderful review. We are super glad to hear that your experience with Shogun and our support team has been wonderful and that you are finding the app functional with respect to your requirements. Please let us know if there is anything else we can assist you with. We appreciate your support. Sweetan | Client Services Shogun
Jan. 12, 2024
It has prompt and effective assistance in resolving my issues via chat. Rhys's professionalism and swift problem-solving skills are commendable.
Thank you for taking the time and leaving us a review and sharing your feedback, Samantha. We greatly appreciate this. Rhys is indeed awesome and I am glad to hear that he could help resolve the issues. I am happy to pass on the kind words to him. Please don't hesitate to write back to us if you have any further questions. We'll be here to answer them for you. 😊 Sweetan | Client Services Shogun ‑ Landing Page Builder
Jan. 9, 2024
Amazing customer service!
Hi, Bruno. Thank you for leaving us a review and sharing your love. Our support team is glad to hear about your experience and we'll look forward to assisting you again in the future. 😊 Sweetan | Client Services Shogun ‑ Landing Page Builder
Jan. 9, 2024
Super fast support!
Hey, Serenad. Thanks for taking the time and leaving us a review. We are happy to hear that you are having a great experience with Shogun and our support team. Let us know if there is anything else we can help with. 😊 Sweetan | Client Services Shogun ‑ Landing Page Builder
Jan. 8, 2024
I emailed the helpline from Shogun with an issue I was struggling with and I received a very prompt reply from James who understood my issue and gave me a couple of different steps to be able to solve it right away.
Hi there, Victoria. Thank you so much for leaving us a review. I am glad to hear that James was able to under the issue and offered help with steps to resolve it right away. I will be happy to share the feedback with him and our entire support team. We'll also be looking forward to assisting you again in the future. 😊 Sweetan | Client Services Shogun ‑ Landing Page Builder
Dec. 26, 2023
They did a great job trouble shooting then fixing an issue I was having.
Hey there, Jeff. Thank you so much for leaving us this review. We greatly appreciate your feedback and are glad to hear that our team was able to fix the issue for you. We'll be here to assist you again and will look forward to hearing back from you. Thanks for your support. 😊 Sweetan | Client Services Shogun A/B Testing & CRO
Dec. 19, 2023
Having recently started using Shogun for the first time, my initial experience with their support left an outstanding impression. I encountered an issue, and upon reaching out, they responded promptly with a Loom video that not only addressed my concern but also provided a clear step-by-step guide to resolve it. If their support consistently delivers this level of assistance, I'm genuinely pleased to have chosen Shogun for my landing page needs.
Store
My Store
Using app
2 months
Hi there, Chris. Thanks for leaving us his review and sharing your positive experience with Shogun and our support team. 🤩 Our team is always here to assist and we strive to ensure we can resolve the issue or answer questions promptly while trying our best to record videos where possible to share the steps. 😊 We'll ensure you have the same experience moving forward. Please let us know if there is anything else we can assist you with in the future. Sweetan | Client Services Shogun A/B Testing & CRO