Shogun ‑ Landing Page Builder

Hi there, thanks for taking the time and sharing your feedback by leaving us a review. It was great to communicate with you and I am glad I was able to help. 😊 Please don't hesitate to write back to us if there if anything else we can assist you with. Sweetan | Client Services Shogun

Hey there, Claire. Thanks for taking the time and leaving us a review. Please let us know if there is anything else we can assist you with. 😊 Sweetan | Client Services Shogun

Hi there, Corrine. Thanks for taking the time and sharing your feedback in the form of this review. While I appreciate the feedback, I am sorry to hear you faced some issues with one of your recent pages with columns and other elements. I believe there is a better way to work on the page, assuming the page in question is the most recently published page. I don't see a support interaction about the same either, please correct me if I am wrong. However, I have reached out to you directly and I would love to check this further for you. I'll appreciate it if you could reply back to my email. Thanks. Sweetan | Client Services Shogun

Hi there, Clement. Thank you so much for leaving us a review. We are glad to hear that you are having a great experience with Shogun and our support team. We appreciate your kind words. Please let us know if there is anything we can help with in the future. 😊 Sweetan | Client Services Shogun

Hey there, Thanks for leaving us a review and sharing your feedback. Sorry to hear that you are facing issues. I was trying to locate a recent support conversation under all the email addresses we have for your account and I wasn't able to locate a conversation. Could you please help us with more context about the kind of issues you are facing? That should help us to analyze this better and assist you further. Our support team is more than happy to address the issues for you. You can reach out to our support team at [email protected]. We'll look forward to hearing from you soon. Sweetan | Client Services Shogun

Hey there, thanks for leaving us a review. We are sorry to hear that your experience with Shogun wasn't a positive one. I do want to mention that Shogun is a solution provider with solutions such as A/B testing, Targeted Experiences, SEO, and AI. We aren't just a page builder. However, we are happy to hear you have found an alternative. Also, every app adds code to the theme, that's how apps work. Our app installs minimal code to ensure your pages work, even when you uninstall the app. Our team responds to each and every email we receive, however, if you didn't receive a reply, could you share more details with our team at [email protected]? Our team will also be happy to provide you with resources on how to easily remove the Shogun code from the theme. Thanks for trying Shogun. Sweetan | Client Services Shogun

Hi there! Thanks for your feedback! We wouldn't expect you to have been charged if you uninstalled the app while you were still in the trial period. Unfortunately, we no longer have your email, as it was redacted (standard procedure on uninstallation). Could you send us an email to [email protected] referencing this? Then, we can look into and resolve this issue for you. We are looking forward to hearing from you! James | Client Services Shogun

Hi there, Thanks for leaving us a review and sharing your feedback. I am sorry to hear that you did not have a good experience with our team. We always strive to offer our best services and I am happy to check on this feedback further, internally. We apologize for the trouble. Sweetan | Client Services Shogun

Hi there, Thank you so much for taking the time and leaving us a review. We greatly appreciate the feedback and are happy to hear about your positive experience. We'll look forward to assisting you again in the future. Sweetan | Client Services Shogun

Hi there, Thank you so much for leaving us a review. We are super glad to hear that you had a wonderful experience and that Leah was able to help resolve the issues. Please let us know if there is anything else we can help with. Sweetan | Client Services Shogun

Hi there! Thanks for leaving your feedback with us. While we change our plans' pricing and add new features, necessitating shuffling features to different plans, we never take features off of users, nor do we force you onto new plans. Once the app is persistently installed, you've always got to keep the feature set you are familiar with. Pages, therefore, will not spontaneously break. As I understand, the features that were missing were found to be still available, only slightly moved in the UI with the editor design refresh. Customer support is available 24/7 through email, where we aim to respond to every email within 24 hours, and live chat, where we can be reached most hours within a couple of minutes. I know we were chatting recently about this, and if you have any specific queries not addressed in our more recent interaction, please reply to that same thread or reach out to our team, and we'd be more than happy to assist you. James | Client Services Shogun

Hi there, James. Thanks for sharing your feedback and leaving us a review. We are super glad to hear about your experience with Shogun and our support. It was great to communicate with you and I will be happy to share the kind works with James as well. Thanks for the honest recommendation. Please let us know if there is anything else we can assist you with in the future. 😊 Sweetan | Client Services Shogun

Thanks for leaving us a review and sharing the feedback, James. We designed Shogun to be easy-to-use without having to code and we are super glad to hear that you are having a great experience with Shogun. We'll be here to assist you if you bump into any issues or have any further questions. Thank you so much for your support. 😊 Sweetan | Client Services Shogun

Hi there, Alice. Thanks for taking the time and leaving us a review. 💜 We are glad to hear that you had an amazing support experience with Rhys. I will be happy to share the feedback with him and the entire team. Please let us know if there is anything else we can help you with in the future. We appreciate your support. 😊 Sweetan | Client Services Shogun

Hey Katya. Thank you so much for taking the time and sharing your feedback in the form of this review. Our support team is proud to serve you and we'll be here to assist you again should you bump into any issues or have any questions. We appreciate your continued support. 😊 Sweetan | Client Services Shogun

Hi, Gracie. Thank you so much for leaving us a review and sharing your experience. I am happy to hear Justine was able to help and answer the questions. I will be sure to share the kind words with her. Please let us know if there is anything else we can assist you with. Thanks for your continued support. 😊 Sweetan | Client Services Shogun

Hi there, Chris. Thank you for taking the time and leaving us a review. I am happy to hear that James was able to help resolve an issue quickly. I will be sure to share the feedback with him and our entire support team. We are here to assist you should you bump into any issues or have any further questions. Thanks for your support. :) Sweetan | Client Services Shogun

Hi there, Mike. Thanks for leaving us this review. We are super glad to hear that Shogun has been helpful for your requirements. We designed the app to ensure you can get started and create awesome pages and designs without coding knowledge, but can also utilize custom code. I will be happy to share the kind words with Alex and we'll look forward to assisting you again. Thanks for your support. 😊 Sweetan | Client Services Shogun

Thanks for leaving us a review, Liz. We appreciate the love and support. :) Sweetan | Client Services Shogun

Hi there, Jimmy. Thanks for taking the time and leaving us a review. We are excited to hear that your experience with Shogun has been such a positive one. Please let us know if there is anything we can help with in the future. Thanks for your honest recommendation. :) Sweetan | Client Services Shogun