All reviews

Rating Breakdown

  • 5
    90% (2,968 ratings)
  • 4
    6% (209 ratings)
  • 3
    1% (30 ratings)
  • 2
    1% (25 ratings)
  • 1
    2% (74 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

April 11, 2023

It is indeed helpful for page editing, but it will be a bit complicated, and it will take a while to master it. Customer support is very helpful, and you can find them if you don’t know it.

Using app

About 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for leaving us a review, Zeyang! We appreciate the feedback and will surely ensure that we can iron out any complications you encountered while mastering Shogun to its full potential. I am also happy to hear that you had such an amazing experience with our support team. I'll be sure to share the kind words with the entire team. Let us know if there's anything we can assist you with in the future. 🙂 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

April 5, 2023

Pretty amazing experience. My website went down for a day and at first I thought it was a shogun issue but it turned out to be a shopify issue. Sweetan, who I spoke with at Shogun still helped to rectify the issue even though Shogun had no reason to help. Amazing!!!

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Hi there, David! Thank you so much for the kind words and the review. 🤩 It was really great to communicate with you and I am glad that I could help. We always try our best to ensure we help resolve the issues you may encounter or guide you in the right direction. I am happy that you were able to fix the issue. We greatly appreciate the feedback, the love, and the support. Please let us know if there's anything we can assist you with in the future. We are always happy to assist. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

April 5, 2023

Friendly and very helpful support team who reply promptly! Clean UI and functions are easy to use to archive desired layout.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time and leaving us a review, Yvonne. 🙂 We are very glad to hear that you are having such a great experience with Shogun and our support team. We appreciate your feedback about the app, the UI, and the functions. Thank you so much. Please don't hesitate to write back to us if you have any further questions for us. We are always happy to assist. 😊 Sweetan | Client Services Shogun Page Builder

4 / 5 Share

April 5, 2023

It all works very well and the support is very responsive and incredibly helpful! Very happy with Shogun, really flexible web site builder.

Using app

11 months

Total reviews

2

Average rating

4.5

Developer Reply

It was great to communicate with you, Zainab, and I wanted to thank you for leaving us a review. We are glad to hear that Shogun has been a great fit for your requirements and that our support team has been helpful. We'll look forward to assisting you again in the future. 🙂 Sweetan | Client Services Shogun Page Builder

4 / 5 Share

April 4, 2023

Easy to use and plenty of features even on the free. The support I needed was friendly, quick and helpful, using language that a lay person (like myself) would understand. I would recommend Alex to anyone who needs support with their app. Many thanks.

Using app

5 days

Total reviews

5

Average rating

4.8

Developer Reply

Hey there, Neil! We are very happy to hear that you are finding Shogun easy to use and enjoying the features. We appreciate you taking the time and leaving us a review. Alex is indeed awesome and I am happy to pass the feedback to him along with the entire support team. Let us know if there's anything we can help you with in the future. 😊 Sweetan | Client Services Shogun Page Builder

4 / 5 Share

March 31, 2023

Overall it's great although not perfect. Live chat support has been really helpful and the tech team went above and beyond resolving my google fonts issues. Thanks again.

Using app

About 2 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi there, Joselina! Thank you so much for leaving us a review. We are happy to hear that Shogun has been great and we'll work on improving this further to ensure it is perfect for your requirements. We always try our best to go above and beyond where we can and I'll be sure to share the feedback with the support team. 🙂 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

March 29, 2023

So far, I'm loving shogun. It all works very well and the support is very responsive and incredibly helpful! I'm stoked to keep creating better and better pages with Shogun. There are so many things that shopify and our theme were incapable of, that Shogun provides a perfect workaround for. I can't recommend Shogun highly enough if you want custom, gorgeous pages for your site.

Using app

5 months

Total reviews

10

Average rating

4.7

Developer Reply

Hi there, Kaitlin! Thanks for leaving us a review. We are super excited to learn that you are having a great experience with Shogun and the support team. We are also glad to hear that Shogun has been helpful when it comes to creating gorgeous, custom pages for the store.🙂 I'll be sure to pass along the feedback to the entire team. Thank you so much for the recommendation and let us know if there's anything we can assist you with in the future. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

March 29, 2023

We're very happy with Shogun, really flexible web site builder. We had a new issue with renaming a page and James at Support told us what to do mega quick! Sorted! Thanks very much James.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey Mark! Thank you so much for writing us a review. We are happy to hear that your experience with Shogun has been a positive one and that the app has been flexible and up to the mark when it comes to your requirements. I'll also be happy to share the feedback with James along with the entire support team. Thanks, please let us know if you have any questions for us in the future. 🙂 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

March 29, 2023

Pretty easy to use and cool design templates. Awesome support !! When knowledgeable people get back to you right away with screen recorded videos showing how to solve an issue…. Pretty cool.

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Hi there, Marcel! We appreciate you taking the time and writing us a review. It was great to communicate with you and I am happy to hear that you are finding Shogun to be easy to use where the design templates are helpful as well. Our support team is always available to assist you and we'll look forward to assisting you again. Thank you so much! 🙂 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

March 28, 2023

Andre was patient with me as one of my collections wasn't imported into the Shogun app yet. He trouble shot it and sent screen shots. Very happy with the result!

Using app

Over 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review, Graham. We are very happy to hear about your amazing experience with the support team. Andre is awesome and I am glad to share the feedback with him and the entire team. Please do let us know if there's anything else can assist you with in the future. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

March 27, 2023

When I contacted them about a problem, they responded immediately and took action to resolve it. thank you. I also like the app as it is very easy to use.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Makiko! Thanks for writing us a review. 😊 It was great to communicate with you and we are happy to hear that we could help resolve the issue immediately. We greatly appreciate the feedback. Please let us know if there's anything else we can assist you with in the future. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

March 24, 2023

Shogun support got right back to me when I emailed them about and issue I was running into with integrating with Klaviyo, and they quickly helped me resolve it. Typically Shopify apps don't have great customer service, so I was pleasantly surprised by their quick and helpful response!

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Hey there, Katherine! 👋 Thank you so much for taking the time and leaving us a review. We are glad to hear that your experience with Shogun and our support team has been up to the mark. Your kind words make us feel proud and motivate us to ensure you always have the best experience. We'll look forward to assisting you again in the future. Thank you so much for your love and support. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

March 24, 2023

The support team is superb. Rhys and James supported me a lot in building my web pages. The new Section feature is also pretty useful.

Store

EzSpace

Using app

10 months

Total reviews

3

Average rating

4.7

Developer Reply

Thanks for your review, Ben! I am very happy to hear that you had a great experience with our support team and that James & Rhys were able to help with the page-building process. I'll be happy to pass along the feedback. 🙂 I also appreciate that you are liking the new Section feature. We have released a lot of new features and our team continues to work on adding more features for you. We'll be happy to keep you updated with all the progress. Thanks and let us know if there's anything we can assist you with in the future. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

March 24, 2023

I recently had a technical issue with the Shogun app, and I reached out to their support team for help. I have to say, I was really impressed by their quick response and willingness to go above and beyond to resolve my issue. The support agent I worked with was extremely knowledgeable and patient with me, and they even took the time to provide me with some helpful tips and tricks to make the most of the app's features. Overall, I am very pleased with the level of support I received from Shogun and would highly recommend their app to anyone looking for a powerful and user-friendly page builder, backed by an excellent support team.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Frederik! Thank you so much for leaving us such a nice review. We are very glad to hear that your experience with Shogun and the support team has been wonderful. We strive to ensure that we can help resolve the issue, answer the questions, or guide you in the direction as fast as we can. I'll be sure to share the feedback with the entire team. 😊 We also appreciate the honest recommendation when it comes to creating and designing great-looking pages for the store. Thank you so much. Sweetan | Client Services Shogun Page Builder

3 / 5 Share

March 22, 2023

It is unfortunate that the free version allows you to work in a very limited way. While with other page builders you have access to much more. I wanted to try shogun but because they keep everything so limited with the free version I am not much with this.

Using app

About 9 hours

Total reviews

2

Average rating

4.0

Developer Reply

Hi there, Mats! Thanks for sharing the feedback in the form of this review. We appreciate the feedback and I wanted to let you know that the Free plan is more of a way to test and get a feel for the editor. It helps to check if Shogun would be a good fit for your requirements. The Free plan is indeed limited and while I can't comment on how other apps work and what is offered with the Free plan, we do offer 10 days of free trial on our other plans so that you can test more features before you are ready to commit. I can understand if you wanted to try Shogun further, but I see you have since decided to uninstall our app. I have reached out to you via email directly and I'll be happy to discuss this further and assist you better if you could reply back to my message. Thanks for your support. Sweetan | Client Services Shogun Page Builder

5 / 5 Share

March 21, 2023

Shogun has made the landing page making easier like in drag and drop. I would like to rate this app in one word. GREAT....

Using app

6 months

Total reviews

5

Average rating

4.8

Developer Reply

Hey there, Nikhil! Thanks for writing us a review. 🙂 It was great to communicate with you earlier and we are extremely happy to read your feedback on how Shogun has made the landing page creation and design easier with the drag-and-drop elements. Thank you so much for rating the app so highly. We'll look forward to assisting you again in the future should you bump into any issues. 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

March 20, 2023

Easy to use app with a very good entry-level paid plan for the platform. I use it to complement my Shopify theme and fill in the gaps where it lacks

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving us a review, Josh. We appreciate the honest feedback and are glad to hear that you have been finding Shogun easy-to-use and that it has complimented your theme and the store to full the gaps where required. Please let us know if you have any other questions for us and we'll be happy to answer them for you.😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

March 19, 2023

Shogun has made it possible to setup and run our site exactly as we want. Great support team who are proactive and get into the details of individual customisations for our store. We love working with them :)

Using app

11 months

Total reviews

6

Average rating

4.5

Developer Reply

Hello, Renee! Thank you so much for this review. 😊 We are so glad to hear that Shogun has been helpful and made it possible to design great-looking pages for your sites. Our support team is always available to assist you and we'll look forward to doing that in the future as well. We appreciate all the love and support. Thanks!🫶 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

March 18, 2023

We have a dozen Shopify stores, and we use Shogun on all of them. Great software and great support. We recommend them all the time.

Using app

18 days

Total reviews

2

Average rating

5.0

Developer Reply

Hey there, Robert! Thank you so much for taking the time and leaving us this review. We are extremely happy to be able to serve you with all your stores. Thanks for sharing your feedback on the great experience you are having with Shogun and our support team. It was really great to interact with you earlier and we'll look forward to assisting you again in the future. We also appreciate the recommendations. Thanks! 😊 Sweetan | Client Services Shogun Page Builder

5 / 5 Share

March 17, 2023

Incredibly useful site, and customer support (James) is amazing! Responded in less than one minute and was very helpful in solving my hiccup.

Store

Ohza

Using app

Over 1 year

Total reviews

5

Average rating

4.8

Developer Reply

Thanks for leaving us a review, Alex. We are glad to hear that you are finding Shogun incredibly useful and that you had such a wonderful experience with our support team. James indeed is amazing and I am happy to pass the kind words to him. Please let us know if you have any other questions for us and we'll be happy to answer them for you. 😃 Sweetan | Client Services Shogun Page Builder