Shogun ‑ Landing Page Builder
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Shogun is a great easy-to-use app with excellent customer service! They are quick to respond and help identify any or all issues you may have as a customer.
Thank you so much for taking the time and writing us a review, Alex! We are happy to hear that you find Shogun easy to use and that your experience with our support team has been excellent. Thank you so much for sharing the feedback. We always strive to ensure we share answers and resolutions in a quick/timely manner. We'll continue to do that in the future as well and will look forward to hearing back from you. 🤩 Sweetan | Client Services Shogun Page Builder
Great app and service! I had a couple of issues to resolve and the team was very nice and prompt.
Hey there, Daniele! Thank you so much for sharing your honest feedback with us and leaving us a review. 😍 It was really great to communicate with you and I am happy to hear that you are having such a great experience with Shogun and our support. Thanks! Please let us know if there's anything else we can assist you with in the future. 😊 Sweetan | Client Services Shogun Page Builder
Thanks so much Leah, fast help, expert support knowledge, and very kind ... amazing thanks again for sorting my issue out so quickly and efficiently - that is what support is about ...
Hi there, Jai! Thanks for leaving us a review. I am super happy to hear that Leah was able to help and sort the issue in a timely manner. I'll be happy to share the kind words with her and our support team. This is indeed what support is all about and we'll continue to assist you again in the future. Let us know if you bump into any issues or have any further questions. 😊 Sweetan | Client Services Shogun Page Builder
Great customer service! James Power is always happy to help and replies quickly and efficiently - any issues I have always gets solved. Also had some training with Alex which was useful. Would recommend!
Thank you so much for leaving us a review, Imi! 🙂 We are super excited and glad to hear about your amazing experience with our support team. Thanks for sharing the feedback. I will be sharing your kind words with James, Alex, and the entire team. Thank you so much for your recommendation. Please let us know if there's anything we can assist you with again in the future. 😊 Sweetan | Client Services Shogun Page Builder
Becoming proficient with the product requires some effort but their support team has been quick to reply and very helpful in resolving any issues.
Hi there, Todd! 👋 Thanks for leaving us such honest feedback. We appreciate the kind words. We are super glad to hear that our support team was able to help answer the questions and resolve the issues for you. We'll be here to assist you again in the future. 😊 Sweetan | Client Services Shogun Page Builder
An easy-to-use tool for customization throughout a storefront. I've personally loved working with the app and the Shogun team to keep our webpages looking professional and dynamic!
Thanks for taking the time and leaving us a review, Parker! We are happy to hear that you are finding Shogun an easy-to-use tool for your store customizations. Our team is glad to assist you and I'll be sure to share the kind words with the entire team. Please let us know if you bump into any issues or have any further questions. 🙂 Sweetan | Client Services Shogun Page Builder
Precisei acionar o suporte referente aos acessos em minha conta, onde obtive retorno rápido e solução efetiva. Muito bom!
Olá, Mikelly! Muito obrigado por nos deixar um comentário. 😊 Ficamos felizes em saber que você teve uma experiência tão boa com nossa equipe de suporte e que o problema foi resolvido em tempo hábil. Teremos o maior prazer em ajudá-lo novamente caso você se depare com algum problema. Sweetan | Client Services Shogun Page Builder
Shogun is a great app with excellent customer service! They have greatly helped with any issues we have had.
Thank you so much for the review, TJ! We sincerely appreciate the feedback and are very glad to hear that you have been having a great experience with Shogun and the support team. We will look forward to assisting you again in the future. 😊 Sweetan | Client Services Shogun Page Builder
It is indeed helpful for page editing, but it will be a bit complicated, and it will take a while to master it. Customer support is very helpful, and you can find them if you don’t know it.
Thank you so much for leaving us a review, Zeyang! We appreciate the feedback and will surely ensure that we can iron out any complications you encountered while mastering Shogun to its full potential. I am also happy to hear that you had such an amazing experience with our support team. I'll be sure to share the kind words with the entire team. Let us know if there's anything we can assist you with in the future. 🙂 Sweetan | Client Services Shogun Page Builder
Pretty amazing experience. My website went down for a day and at first I thought it was a shogun issue but it turned out to be a shopify issue. Sweetan, who I spoke with at Shogun still helped to rectify the issue even though Shogun had no reason to help. Amazing!!!
Hi there, David! Thank you so much for the kind words and the review. 🤩 It was really great to communicate with you and I am glad that I could help. We always try our best to ensure we help resolve the issues you may encounter or guide you in the right direction. I am happy that you were able to fix the issue. We greatly appreciate the feedback, the love, and the support. Please let us know if there's anything we can assist you with in the future. We are always happy to assist. 😊 Sweetan | Client Services Shogun Page Builder
Friendly and very helpful support team who reply promptly! Clean UI and functions are easy to use to archive desired layout.
Thank you so much for taking the time and leaving us a review, Yvonne. 🙂 We are very glad to hear that you are having such a great experience with Shogun and our support team. We appreciate your feedback about the app, the UI, and the functions. Thank you so much. Please don't hesitate to write back to us if you have any further questions for us. We are always happy to assist. 😊 Sweetan | Client Services Shogun Page Builder
It all works very well and the support is very responsive and incredibly helpful! Very happy with Shogun, really flexible web site builder.
It was great to communicate with you, Zainab, and I wanted to thank you for leaving us a review. We are glad to hear that Shogun has been a great fit for your requirements and that our support team has been helpful. We'll look forward to assisting you again in the future. 🙂 Sweetan | Client Services Shogun Page Builder
Overall it's great although not perfect. Live chat support has been really helpful and the tech team went above and beyond resolving my google fonts issues. Thanks again.
Hi there, Joselina! Thank you so much for leaving us a review. We are happy to hear that Shogun has been great and we'll work on improving this further to ensure it is perfect for your requirements. We always try our best to go above and beyond where we can and I'll be sure to share the feedback with the support team. 🙂 Sweetan | Client Services Shogun Page Builder
So far, I'm loving shogun. It all works very well and the support is very responsive and incredibly helpful! I'm stoked to keep creating better and better pages with Shogun. There are so many things that shopify and our theme were incapable of, that Shogun provides a perfect workaround for. I can't recommend Shogun highly enough if you want custom, gorgeous pages for your site.
Hi there, Kaitlin! Thanks for leaving us a review. We are super excited to learn that you are having a great experience with Shogun and the support team. We are also glad to hear that Shogun has been helpful when it comes to creating gorgeous, custom pages for the store.🙂 I'll be sure to pass along the feedback to the entire team. Thank you so much for the recommendation and let us know if there's anything we can assist you with in the future. 😊 Sweetan | Client Services Shogun Page Builder
Andre was patient with me as one of my collections wasn't imported into the Shogun app yet. He trouble shot it and sent screen shots. Very happy with the result!
Thank you so much for leaving us a review, Graham. We are very happy to hear about your amazing experience with the support team. Andre is awesome and I am glad to share the feedback with him and the entire team. Please do let us know if there's anything else can assist you with in the future. 😊 Sweetan | Client Services Shogun Page Builder
When I contacted them about a problem, they responded immediately and took action to resolve it. thank you. I also like the app as it is very easy to use.
Hi there, Makiko! Thanks for writing us a review. 😊 It was great to communicate with you and we are happy to hear that we could help resolve the issue immediately. We greatly appreciate the feedback. Please let us know if there's anything else we can assist you with in the future. Sweetan | Client Services Shogun Page Builder
Shogun support got right back to me when I emailed them about and issue I was running into with integrating with Klaviyo, and they quickly helped me resolve it. Typically Shopify apps don't have great customer service, so I was pleasantly surprised by their quick and helpful response!
Hey there, Katherine! 👋 Thank you so much for taking the time and leaving us a review. We are glad to hear that your experience with Shogun and our support team has been up to the mark. Your kind words make us feel proud and motivate us to ensure you always have the best experience. We'll look forward to assisting you again in the future. Thank you so much for your love and support. 😊 Sweetan | Client Services Shogun Page Builder
The support team is superb. Rhys and James supported me a lot in building my web pages. The new Section feature is also pretty useful.
Thanks for your review, Ben! I am very happy to hear that you had a great experience with our support team and that James & Rhys were able to help with the page-building process. I'll be happy to pass along the feedback. 🙂 I also appreciate that you are liking the new Section feature. We have released a lot of new features and our team continues to work on adding more features for you. We'll be happy to keep you updated with all the progress. Thanks and let us know if there's anything we can assist you with in the future. 😊 Sweetan | Client Services Shogun Page Builder
I recently had a technical issue with the Shogun app, and I reached out to their support team for help. I have to say, I was really impressed by their quick response and willingness to go above and beyond to resolve my issue. The support agent I worked with was extremely knowledgeable and patient with me, and they even took the time to provide me with some helpful tips and tricks to make the most of the app's features. Overall, I am very pleased with the level of support I received from Shogun and would highly recommend their app to anyone looking for a powerful and user-friendly page builder, backed by an excellent support team.
Hi there, Frederik! Thank you so much for leaving us such a nice review. We are very glad to hear that your experience with Shogun and the support team has been wonderful. We strive to ensure that we can help resolve the issue, answer the questions, or guide you in the direction as fast as we can. I'll be sure to share the feedback with the entire team. 😊 We also appreciate the honest recommendation when it comes to creating and designing great-looking pages for the store. Thank you so much. Sweetan | Client Services Shogun Page Builder
Shogun has made the landing page making easier like in drag and drop. I would like to rate this app in one word. GREAT....
Hey there, Nikhil! Thanks for writing us a review. 🙂 It was great to communicate with you earlier and we are extremely happy to read your feedback on how Shogun has made the landing page creation and design easier with the drag-and-drop elements. Thank you so much for rating the app so highly. We'll look forward to assisting you again in the future should you bump into any issues. 😊 Sweetan | Client Services Shogun Page Builder
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