Shogun ‑ Landing Page Builder
Shogun - Advanced Landing Page Builder
Rating
4.7
feedback
3,307
chart
#487
All reviews
Rating Breakdown
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March 16, 2023
A great app with a lot of nice features. The tech support received was on spot with their help. Thank you
Hey there, Randall! Thanks for taking the time and leaving us a review. We appreciate that you love the features Shogun offers and that our support team was able to help answer the questions for you. Should you bump into any issues or have any further questions, please don't hesitate to write back to us. We'll be happy to assist you. 🙂 Sweetan | Client Services Shogun Page Builder
March 16, 2023
Very helpful. Quick to response and solve our enquiry. Also a great platform which I recommend. Thank you.
Thank you so much for leaving us a review, Sharon! We are very glad to be able to serve the Glasshouse Fragrances team and are happy to hear that you are having such a great experience with the app and the support team. 😊 We'll continue to serve you in the future as well. Thanks for the recommendation. Sweetan | Client Services Shogun Page Builder
March 14, 2023
100% recommend Shogun, their website is easy to use and the support from the staff is really friendly, fast and helpful
Using app
About 2 months
Total reviews
1
Average rating
5.0
Thank you so much for taking the time and leaving us a review, Rishab. We are very glad to hear that you are finding Shogun easy to use and that our support team has been helpful. We'll continue to assist you should you bump into any issues or have any questions for us in the future. We greatly appreciate the recommendation. Thanks! 🤩 Sweetan | Client Services Shogun Page Builder
March 14, 2023
while installing says free plan available for 3 pages.but after app installed .doesnot provide any free plan option and forces to use only paid plan trails .be clear do not waste time for people by invoking install app and then realise
-UPDATE- Hi again, Anil! I tried to call the number we have on file a few times, but I wasn't able to connect with you or the CloudEnabled team. I have also reached out to you via email and I would greatly appreciate it if you could reply back to us there. I'll be glad to connect and learn more about the issue. Thanks! ---------------------------------------- Hey there, Anil! Thanks for sharing the feedback. I apologize for the inconvenience and the experience. I am also sorry to hear that you felt we are forcing you to use a paid plan trial. The Free plan is available for new users who install Shogun for the first time. The Free plan is also limited as it is a way to test the editor to see if it fits the requirements. It comes with the ability to publish 1 standard page. the 3 pages you refer to are 3 templates that you can check. These are not 3 pages. However, looking at your account, I could see Shogun was initially installed about 1 year ago on 2021-12-23 and we didn't offer a free plan back then. It looks like our app was uninstalled and reinstalled again this month and that's why you are noticing the option to get started where you left off and see a pick-a-plan page. I can understand the concerns and the misunderstanding. I was trying to contact you via the phone number we have on file, but I am not able to connect with you. I am reaching out to you via email and would greatly appreciate it if you could write back so that I can assist you better. Sweetan | Client Services Shogun Page Builder
March 10, 2023
I had an issue which was resolved very quickly. It turned out to be my oversight. They were extremely helpful and friendly and not judgemental.
Hey there, Dickie! Thank you so much for leaving us a review. We are very happy to hear about your positive experience with our app and the support team. We would never be judgemental and we are here to answer any questions you may have. Please don't hesitate to write back to us. 😊 Sweetan | Client Services Shogun Page Builder
March 9, 2023
Great app for building custom landing pages. We are using the app for around two years now and are very happy with it. The support team is amazing - quick to respond, very nice and so helpful! Over time, we had several questions and each time the customer service was 10/10!
Thank you so much for such kind words and the review, Julia. 🙂 We are super glad to hear that Shogun has been great for building custom landing pages. We are happy to be able to serve you for 2 years and we will look forward to serving and assisting you in the future as well. We greatly appreciate your business and support. Our support team is always here to assist you and I'll be surely sharing the feedback with the entire team. Please let us know if there's anything we can assist you with in the future. 😊 Sweetan | Client Services Shogun Page Builder
March 8, 2023
Super friendly to use and they keep improving the app: When I first started using it I said "I wish the navigator function was better designed" and a couple of weeks later they updated the app and my wish came true.
Hi there, Andrés! Thank you so much for leaving us a review. 🫠 We are so glad to hear that you have been finding Shogun friendly and easy to use and are loving the updates we have been making. The navigation/layout is one of the updates and we have many more updates that we plan to release soon. We'll be happy to keep you updated on the progress. And, please don't hesitate to write back to us if you bump into any issues or have any further questions. We'll be glad to answer them. 😊 Sweetan | Client Services Shogun Page Builder
March 8, 2023
The app is very easy to use but there are things you need to learn right away. Fortunately, the customer service team was very helpful and at moments went above and beyond to get back to me after our conversation had ended.
Hey there, Emran! Thank you so much for sharing your feedback and leaving us a review. We are really glad to hear that Shogun has been easy to use. Our support team is always happy to help and try our best to ensure you have nothing but the best of experiences. We'll continue doing that. ❣ Thanks again, and please do let us know if there's anything we can assist you with again in the future. 😊 Sweetan | Client Services Shogun Page Builder
March 8, 2023
The app is very intuitive and well-documented and the support has been very competent. Thank you to Sweetan -the manager for the instant help.
Thank you so much for taking the time and sharing your feedback in the form of a review, George. 🤩 We are very happy to hear that Shogun has been intuitive for your requirements. It was really great to communicate with you earlier and I am glad that I could help. Please do let us know if there's anything we can help with in the future. Sweetan | Client Services Shogun Page Builder
March 7, 2023
Je suis très satisfait du service client Excellent support ! Rapide, réactif et serviable, c'est très appréciable.
Merci beaucoup de nous avoir écrit un avis, Cindy. 😊 Nous sommes ravis d'apprendre que vous vivez une expérience aussi merveilleuse avec Shogun et notre équipe d'assistance. Nous serons ravis de vous aider à nouveau à l'avenir. Sweetan | Client Services Shogun Page Builder
March 7, 2023
Had a question/issue with customizing a Shopify Collection page. André responded quickly with the answer, but went beyond by making the fixes himself. Amazing support!
Hey there, Maurice! Thank you so much for leaving us a review. It is great to hear that Andre was able to respond in a timely manner and help answer your question about the collection page. I'll be sure to share the feedback with him and the entire support team. Please let us know if you have any other questions and we'll be happy to answer them for you. 😃 Sweetan | Client Services Shogun Page Builder
March 5, 2023
Simple app relative to the competition, great customer service. Easy to use interface as well. Highly recommend!
Hey there, Jamie! Thanks for leaving us a review and sharing your feedback. We are glad to hear that Shogun has been easy-to-use and that you had an amazing experience with our support team. Thanks for recommending Shogun. Please let us know if there's anything else we can assist you with in the future. Sweetan | Client Services Shogun Page Builder
March 8, 2023
Shogun is super easy to use, and the support is incredible helpful and responsive, which makes the platform even better! 10/10, for sure would recommend!
Thanks for leaving us a review, Troy! We greatly appreciate the feedback and are super glad to hear that Shogun has been useful across all 7 brand sites. Our support team is always happy to assist you and we'll look forward to assisting you again. Thanks for the honest recommendation. 😊 Sweetan | Client Services Shogun Page Builder
Feb. 27, 2023
Steer clear! Take a close look at the TOS before you install this and be sure you have a lawyer explain the terms to you. Understand that even though you buy this app to build your web pages, you will continue to pay a monthly fee for as long as you use those pages you built. Don't think you are going to build the pages and then delete the app, doesn't work that way. If you build one page and use it for 4 years, it will cost you 4 years worth of the subscription! And if you decide to delete the app, your work will be trashed! Since you are no longer paying for the app, you can no longer use the pages you built! Isn't this a great app!
-UPDATE- Hi, again Eddie and the "The Crothers Way" team! I tried reaching out on the phone number that we have on our end, but I wasn't able to connect. I will be happy to assist you and understand your concerns if you are able to reply back to me via email. Thanks for your support. ----------------------------------------------- Hi there, Eddie! We appreciate the feedback here and I apologize for the inconvenience caused. It looks like there may have been some misunderstanding. While our app subscription is monthly, you are not bound to keep the app installed in case you are finished with the design of the pages and have published them, or in case our app is no longer required. You can always uninstall the app and this cancels the subscription. When you uninstall the app, your live page will continue to work on your store. However, we don't recommend editing the pages outside of the app to avoid parity issues where the pages need to be republished within Shogun again to fix the parity issues. I noticed that our app was uninstalled on February 23, 2023, however, I wasn't able to locate any previous conversation with respect to the issues you are facing with your pages. My colleague, Justine has reached out to you with some information, and I have reached out to you separately to understand the issues so that we can help resolve them for you. I'll look forward to hearing back from you. Sweetan | Client Services Shogun Page Builder
Feb. 27, 2023
Fantastic support! Quick, helpful, informative, absolutely saved my day as a designer working with Shogun's tools.
Hi there, Jess! Thanks for taking the time and leaving us a review. I am super glad to hear that our support team was quick to help you and answer your questions. We are always available and will look forward to assisting you again in the future. 🙂 Sweetan | Client Services Shogun Page Builder
Feb. 23, 2023
I had a great experience Justine. She helped me work out a problem that was complicated! and did it quickly!
Thank you so much for leaving us a review, Nigel! We greatly appreciate the feedback. 😊 I am happy to hear that you had a great experience with the support team and that Justine was able to assist you and help resolve a complicated issue swiftly. I'll be sure to share the kind words with her and the entire support team. Please let us know if there's anything else we can assist you with in the future. Sweetan | Client Services Shogun Page Builder
Feb. 19, 2023
Such a great app for building out custom landing pages. I use it a lot. Customer service is amazing as well, whenever you have a question or need help they are quick to respond and help resolve the issue. I highly recommend using this app for landing pages that connect to your Shopify store.
Hey there, Crystal! Thank you so much for sharing your experience with Shogun and leaving us such nice feedback in the form of this review. 🫶 We are very glad to hear that you find Shogun a great app for building and designing custom landing pages. Our support team is always available to assist and answer any questions you may have, and we'll continue to do that in the future as well. Thank you so much for the honest recommendation, we greatly appreciate the love and support. 😊 Sweetan | Client Services Shogun Page Builder
Feb. 17, 2023
It took a little bit to figure out, but I like the resulting look of the page I created. Support was easy to reach, helpful and responsive.
Hi there, Emily! Thanks for taking the time and sharing this feedback with us. We are super glad to hear that your experience with Shogun and the support team has been a positive one and that you like the end look of the page. We'll be here to assist you and answer any questions you may have in the future and will look forward to serving you again. ❤ Sweetan | Client Services Shogun Page Builder
Feb. 17, 2023
Phenomenal support! Sweetan from Shogun helped me massively with his accurate, timely and proactive emails. I'm honestly impressed.
Thanks for leaving us such a wonderful review, Tim ❣ We sincerely appreciate the kind words and are happy to hear that you are having a great experience with Shogun and our support team. It was great to communicate with you and we'll look forward to assisting you again in the future. 😊 Sweetan | Client Services Shogun Page Builder
Feb. 11, 2023
App is pretty decent but they've recently forced a footer badge promoting their app on pages you've created unless you pay up the $39/mo. You can't hide it, or even change the place on screen where it shows up. I'm sorry but I think this is a trashy way to promote your app and we'll be switching to something else. I also think $39 minimum for a page builder is too much.
-UPDATE- Hi again, Logan! I hope you are doing well. I wanted to let you know that our team was happy to work on your feedback and the Shogun Badge has been disabled from all the Free plans. I reached out to you via email, however, I haven't heard back and would sincerely appreciate it if you could reply back to me or reach out to us via our support email - [email protected] so that I help with the next steps to remove the badge from the live page. Thank you so much for support. ---------------------------------------------- Hi there, Logan! Thanks for leaving us a review and sharing the feedback with us. We are sorry to hear about your experience with respect to the Shogun badge on the footer. This badge is part of the Free plan. We sincerely appreciate the feedback when it comes to the pricing for our internal consideration. Our team works on making updates and additions to the app based on the feedback and we'll be happy to share an update. I see you have decided to uninstall Shogun and we are sorry to see you go. However, I'll be happy to work with you and understand your concerns better. I have reached out to you via email and I'll look forward to hearing back from you soon. Thanks again! Sweetan | Client Services Shogun Page Builder