All reviews

Rating Breakdown

  • 5
    90% (2,969 ratings)
  • 4
    6% (209 ratings)
  • 3
    1% (30 ratings)
  • 2
    1% (25 ratings)
  • 1
    2% (74 ratings)
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1 / 5 Share

April 7, 2022

Shambolic - terrible service. The AB testing tool does not work at all and their excuses as to why were laughable. Stay away.

Store

Wuffes

Using app

Over 1 year

Total reviews

6

Average rating

3.7

Developer Reply

Hey Josh, Thank you for your feedback. I'm sorry that you were experiencing issues with our AB Testing tool, our engineering team are aware of this issue and have successfully identified the issue. They are currently investigating solutions to this and hope to have a resolution soon. I totally understand the frustration when a feature is not working as expected. I hope that you will give us the opportunity to turn your negative experience around. Thank you, Karl | Manager, Technical Support

5 / 5 Share

April 7, 2022

Great customer service, I contacted today as I deleted a page by mistake and Justine recovered my page within a few minutes!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review! We really appreciate you taking time to leave us a review. I'll be sure your kind words get to Justine! Thanks! Let us know if there is anything else that we can help you with. :) Karl | Manager, Technical Support

5 / 5 Share

April 6, 2022

Fast reply! Extremely helpful! Very helpful! I like this App support! Technical support specialist let me know the Shogun editor does not load JavaScript by default since it can sometimes cause major issues in the editor and this is what was causing the loading issue that I was seeing. Then he enabled JavaScript loading in the editor for our company account and now he fixed the issue. Because of this App support, I will definitely keep using this app.

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! So happy to hear that the team could help you out and get you back working as fast as possible! Please do not hesitate to reach out if you need anything else, or run into any other issues. Karl | Manager, Technical Support

5 / 5 Share

April 6, 2022

I have been using this app from its beginning. Ive been introduce to other page builders but this was and still is the best one by far!!! Never disappoints... and the customer and tech service is better than no other.

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

So happy to hear that you are enjoying using Shogun and that our team has been able to help you out! I'll be sure to pass your feedback onto the team. Thank you for your review! Please let us know if there is anything else that we can help you with! Karl | Manager, Technical Support

5 / 5 Share

April 6, 2022

The app is very simple to use on a basic level and has surprisingly good amount of customization options for a wider knowledge base user. The support for Shogun is probably one of the fastest responding and enjoyable to talk to out all different apps we've used.

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review! We really appreciate you taking the time to leave us a positive review! Happy to hear that our team could help you out and that you are enjoying Shogun! Please let us know if there is ever anything that we can help you with! Karl | Manager, Technical Support

5 / 5 Share

April 6, 2022

Shogun is the perfect tool for anyone looking to quickly and easily create beautiful, professional pages for their store. With amazing customer service that is always willing to help, Shogun makes it easy to get the most out of their product. Whether you're just getting started or are looking to take your page design to the next level, Shogun is the perfect tool for you. Now let me tell you why: The customer service is amazing. The plan I was on, gave me 24/7 chat support. I never realized what a great value it was until I needed it! I get responses in as little as a couple of minutes, every time. I've had several questions throughout my journey and the team was more than happy to help. Not only did they answer my questions, but they took the time to explain things in detail and even provided a personalized recording for me, along with some additional resources so I could learn more about specific features. The product is constantly being updated with new features and improvements, while it's easy to use, I'm finding out that I'm just now scratching the surface of what it possible. Just last week, they added a custom templates section and released some major updates that allow you to animate web elements. So if there's something you want Shogun to do, just request it and chances are good that it'll be added in a future update. In short, Shogun is an incredibly powerful page builder with amazing customer service. Most importantly, it's a company that puts its customers first. If you're looking to create professional pages for your store quickly and easily, Shogun is the perfect tool for you. Thank you, Andre, Monique, Mara, Karl, Sweetan, Justine, and the rest of the Shogun team for going the extra mile for me! You guys are amazing!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

WOW! Thank you so much for this review. I'm so happy to hear that you are enjoying using the app and that our support team has been there to help you when you need it. We really appreciate your kind words and I am excited to share your awesome review with our team. Thank you for your review, and please do let us know if there is ever anything else that we can help you with!! Karl | Manager, Technical Support

5 / 5 Share

April 5, 2022

The service is great and the people from Shogun are really helpful! Besides this the tools work really well.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Really happy to hear that you are having such an awesome experience with Shogun and our support team. We appreciate the feedback. Thank you so much! Please let us know if there's anything we can help with in the future. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

April 4, 2022

it's been over year and half since we started to use Shogun Page builder- there was never even one little problem. One of the apps you can trust 99.9%

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello there! Thank you so much for your kind words and the feedback. 🎉 Your love, support, and trust mean a lot and it inspires us to ensure we deliver only the best experience to you. Thank you so much for the recommendation. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

April 2, 2022

I need to use shogun to edit the information and image of products in Shopify. Thanks for the help of Sweetan Mankotia! He helps me with patience. And he is really helpful and giving me fast response.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review, Paloqueth! 😊 It was great to communicate earlier and I'm glad I could help. We really appreciate your feedback and our support team is always glad to assist you. Please do let us know if there's anything we can help with in the future. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

April 1, 2022

I've been using this app for a couple of years now. It adds a lot of flexibility to our page development. The customer support is excellent and quick.

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

Developer Reply

We greatly appreciate the review! Thank you so much for sharing your feedback. We are glad to serve you and happy to hear that you are having an amazing experience with the app and our support team. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

April 1, 2022

Quick, easy and reliable! Also the Support team is very knowledgeable and helpful. I would highly recommend the Shogun app!

Using app

About 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your review! We really appreciate your kind words! Karl | Manager, Technical Support

5 / 5 Share

March 31, 2022

Thanks fort the excellent assistance Andre! Your explanatory step by step video was so easy to follow and I managed to resolve the issue in no time!! Thank You!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! That's great that Andre's step by step video provided you all of the information you needed. So happy to hear that this was resolve in no time :-) Andre says your welcome! Please just let us know if we can help with anything else. Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

March 31, 2022

Easy to create LPs once you get the hang of it, customer service was v very helpful in assisting me with my first couple pages.

Using app

3 months

Total reviews

6

Average rating

4.3

Developer Reply

So glad to hear that you found it easy to create landing pages. A bit of a learning curve but it doesn't take time to master Shogun Page Builder :-) Very pleased that you've had a pleasant experience with our support team. We really appreciate the kind comment. Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

March 31, 2022

Such an easy to use app. Shogun makes it easy to layout pages. Duplicating content and using templates saves so much time.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the review! I'm a big fan of these features as well. Snippets, Templates, Saved Styles, and the Layout tools make it so easy to design and re-use your content on multiple pages and page-types. Time efficient workflows are a big part of Shogun Page Builder and we're so glad you're taking advantage :-) Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

March 31, 2022

as someone who is mostly web dev illiterate, this builder is pretty easy to use. For everything I wasn't sure of, customer support has been amazing! Fast responses and always helpful!

Using app

Over 2 years

Total reviews

3

Average rating

4.7

Developer Reply

Thanks so much for taking the time to leave a review! We certainly aim to make Shogun Page Builder as user friendly as possible. We wouldn't want anyone to feel as though they need to be a developer to make use of the app. Glad to hear you've received a quick response from the support team. Just let us know if anything else comes up :-) Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

March 30, 2022

This is my 2nd store built on Shogun. There's some limitations that no-code builders have generally while working with Shopify - but this is a top pick! Support is always excellent. I've had 10+ interactions, all positive.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for considering us for your second store, we really appreciate it! Glad to hear that you had positive interactions with our team. Please do not hesitate to reach out if you have any other questions! Karl | Manager, Technical Support

5 / 5 Share

March 29, 2022

The support team always helps us a lot. Their response is prompt and very helpful even we are a Japan-based company, never felt time difficulties ;)

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear that the team have been able to help you out! Please do not hesitate to reach out if you have any more questions! Karl | Manager, Technical Support

5 / 5 Share

March 29, 2022

Easy to use and the customer service team are extremely helpful! Lamberto was so quick to look into and rectify any issues I was having with page set up.

Using app

Over 1 year

Total reviews

7

Average rating

4.9

Developer Reply

We really appreciate your kind words! I'll be sure to pass them along to Lamberto! Let us know if there is anything else we can help you with. :) Karl | Manager, Technical Support

5 / 5 Share

March 29, 2022

Barely had any issues with it and I've been using it for years. Love the app, highly recommend. Makes it so easy to create and edit pages to your liking.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! Glad to hear that you are enjoying using Shogun! Please do reach out if you have any questions. Karl | Manager, Technical Support

5 / 5 Share

March 29, 2022

The support team is one of the best I have encountered using Shopify apps, The response time is excellent and so is the app itself.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind comments. We do our best to be quick and accurate 💪 So happy to hear that you've had a great experience. Just let us know if we can help along with anything else! Kalen | Team Lead, Support Shogun Page Builder